Skip to main content
The new name for DisabledGo

LEGOLAND® Discovery Centre Birmingham

Arena Birmingham, King Edwards Road, Birmingham, B1 2AA

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Getting Here

Getting Help and Assistance

  • For information for guests with disabilities please click here (new tab).
  • There is a member of staff available for help and assistance.
  • There is not a member of staff trained in British Sign Language.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are available.
  • There are not mobility aids available.

Parking

  • The nearest car park to LEGOLAND® Discovery Centre Birmingham is the Arena Birmingham South and West Car Park, the car park is approximately 60m from the LEGOLAND Discovery Centre Birmingham.
  • For information about the Arena Birmingham South and West Car Park please click here (opens in new tab)
  • There are also Q Park Brindley Place and the Mailbox car parks available which have a discounted rate for LEGOLAND Discovery Centre visitors.
  • The Q Park Brindley Place Car Park is approximately 250m from LEGOLAND Discovery Centre Birmingham and it involves using the bridges to cross the canals.
  • The Q Park Mail Box Bar Park is approximately 1.8km walk from LEGOLAND Discovery Centre Birmingham and it involves using the bridges to cross the canals.

Outside Access (Admissions)

  • Entrance View
    • This information is for the entrance located at the front of the venue.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'Admissions'.
    • There is step-free access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically (towards you).
    • The main automatic door(s) is/are push pad or push button activated.
    • The push pad or push button is 80cm from floor level.
    • The door(s) is/are double width.
    • The width of the opening is 160cm.

Counter (Admissions)

  • Counter View
    • The counter is located ahead as you enter.
    • The counter is clearly visible from the entrance.
    • There is step-free access to the counter.
    • There is a clear unobstructed route to the counter.
    • There are windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
    • The counter is not placed in front of a plain background.
    • The lighting levels at the counter are moderate to good.
    • The height of the counter is 101cm.
    • There is sufficient space to write or sign documents on the counter.
    • There is a lowered section of the counter.
    • The height of the lowered section at the counter is 77cm.
    • There is sufficient space to write or sign documents on the lowered section of the counter.
    • There is a clear knee recess beneath the low/lowered section of the counter.
    • The counter is staffed.
    • There is not a hearing assistance system at the counter.
    • The type of flooring in this area is vinyl.

Photo Opportunity

  • To the left of the admissions desk there is a walkway leading to the Photo Opportunity.
  • There is step-free access along the walkway.
  • The Photo Opportunity has bench seating and there is space for wheelchairs in front.
  • The Photo Opportunity area is a green screen and different backgrounds can be selected at the payment counters on the lower ground floor.
  • The lifts are located after the Photo Opportunity area.

Lift

  • There is a lift for public use.
  • The lift is located next to the Photo Opportunity area.
  • Signs indicating the location of the lift are clearly visible from the entrance.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are LG and G.
  • Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is low.
  • The colour contrast between the external lift control plate and the wall is High.
  • The clear door width is 130cm (4ft 3in).
  • The dimensions of the lift are 140cm x 245cm (4ft 7in x 8ft).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • There is a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.
  • There is a/are similar lift(s) available.

Attraction Space(s) (Kingdom Quest)

  • Entrance / Opening View
    • The entrance/opening is clearly signed.
    • There is a single, light, manual door with an opening width of 75cm+ for access to this area/attraction.
    • There is ramped/sloped access at this entrance/opening.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on both sides.
  • Attraction / Exhibit View
    • There is step free access throughout this attraction space.
    • There are two ramps leading up to the ride.
      Both ramps have a slight gradient.
      The main queue ramp is 90cm wide.
      The main exit ramp is 130cm wide. This ramp can be used to provide easier access.
    • The type of flooring in the attraction space is vinyl.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • The attraction space does play background music/noise.
    • The lighting levels in this area are low to moderate.
    • To go on the King Quest Ride visitors must be able to transfer from their wheelchair with or without the assistance of the carer onto the ride car.
      There are two rows of fixed seating in the cars.
      The ride involves sound effects and flashing images.
  • Exit View
    • Visitors exit via a separate set of doors/opening.
    • The exit does lead directly into the next attraction space.
    • The exit is clearly signed internally.
    • There is a single, light, manual door with an opening width of 75cm+ when exiting this area/attraction.
    • The exit is ramped/sloped.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on both sides.
    • The width of the ramp/slope is 130cm (4ft 3in).
    • The lighting levels at the ramp/slope are low to moderate.

Parent and Baby Room (next to Kingdom Quest)

  • There is a parent and baby room for public use.
  • There is step-free access into the parent and baby room.
  • Staff need to be notified for use of the room.
  • There is pictorial and written text signage on or near the parent and baby room door.
  • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
  • The baby change table is not height adjustable.
  • The height of the baby change table once extended is 95cm (3ft 1in).
  • There are disposal facilities in the parent and baby room.
  • There is a wash basin in the parent and baby room.
  • The height of the wash basin is 79cm.
  • The wash basin tap type is lever.
  • There is/are not chair(s) in the parent and baby room.
  • There is not a toilet in the parent and baby room.
  • There is not a flashing fire alarm beacon within the room.
  • The lighting levels are good.

Counter (Photo)

  • Counter View
    • The counter is located next to Kingdom Quest.
    • There is step-free access to the counter.
    • There is a clear unobstructed route to the counter.
    • There are windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
    • The counter is placed in front of a plain background.
    • The lighting levels at the counter are moderate to good.
    • The height of the counter is 90cm.
    • There is sufficient space to write or sign documents on the counter.
    • There is a lowered section of the counter.
    • The height of the lowered section at the counter is 75cm.
    • The counter is staffed.
    • There is not a hearing assistance system at the counter.
    • The type of flooring in this area is vinyl.
    • There is a self service photo kiosk that can be used when main counter is closed.
      The height range on the controls are 109cm-131cm.

Attraction Space(s) (Miniland®)

  • Entrance / Opening View
    • The entrance/opening is clearly signed.
    • There are no doors, however there is an open width of 75cm+ for access to this area/attraction.
    • There is step-free access at this entrance/opening.
  • Attraction / Exhibit View
    • There is step free access throughout this attraction space.
    • There is sufficient space for a wheelchair user to turn within the room.
    • The type of flooring in the attraction space is vinyl.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • There is not seating available within the attraction space.
    • The attraction space does play background music/noise.
    • There is a high colour contrast between the walls and the floor in this area.
    • The Miniland Exhibition has exhibitions of miniature LEGO® Birmingham's key landmarks including Villa Park, St Andrews, Edgbaston and Birmingham Library "The Chocolate Box".
      There are interactive elements to exhibitions.
      The height of the interactive buttons are between 60cm to 75cm.
      The lighting levels in the exhibition vary between good and low levels to mimic day and night.
      When the lighting levels are low the exhibitions are lit up.
  • Exit View
    • Visitors exit via a separate set of doors/opening.
    • The exit does lead directly into the next attraction space.
    • The exit is not clearly signed internally.
    • There are no doors, however there is an open width of 75cm+ when exiting this area/attraction.
    • The exit is step-free.

Attraction Space(s) (LEGO® City - Soft Play)

  • Entrance / Opening View
    • The entrance/opening is clearly signed.
    • There is a single, light, manual door with an opening width of 75cm+ for access to this area/attraction.
    • There is step-free access at this entrance/opening.
    • There is a small lip on the threshold of the entrance/opening, with a height of 2cm or below.
  • Attraction / Exhibit View
    • There is step free access throughout this attraction space.
    • There is sufficient space for a wheelchair user to turn within the room.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • There is not seating available within the attraction space.
    • The attraction space does play background music/noise.
    • During busy periods the attraction space can become congested.
    • There is a high colour contrast between some walls and the floor in this area.
    • The lighting levels in this area are moderate to good.
    • There are crash mats within the soft play area which are accessed by a small step.
      The ground level of the play includes a ball pit.
      There are obstacles along the path to the ball pit and you have to climb into the ball pit.
      There are 5 steps up to the first floor of the play area and there is slide coming back down.
  • Exit View
    • Visitors exit via the entrance/opening.

Screen(s) (LEGO® 4D Cinema)

  • Access to Screen(s) View
    • The screen(s) is/are clearly signed.
    • This information is for the entrance located at the rear right of the Activity Hub.
    • There is step-free access at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The door(s) open(s) automatically (towards you).
    • The door(s) is/are double width.
    • The width of the door opening is 150cm.
    • The entrance door(s) is/are permanently held open before and after screenings.
    • There is a member of staff available for assistance at this entrance before and after screenings.
    • This entrance gives access to Row A.
  • Screen Information View
    • The type of flooring is vinyl.
    • There are flip-down seats with armrests on both sides.
    • The width of the rows of seating is 55cm.
    • The lighting levels before and after screenings are moderate to good.
    • There is stepped access to the majority of seating.
    • There is/are 12 step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are between 15cm and 18cm.
    • The height of the step(s) is/are 15cm.
    • The depth of the step(s) is/are between 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do extend horizontally beyond the first and last steps.
    • The lighting levels at the step(s) are low to moderate.
    • The steps are not clearly illuminated during screenings.
    • The steps are not clearly illuminated before and after screenings.
  • Designated Seating Area(s) View
    • The designated seating area(s) is/are located at the front of the screen.
    • The designated seating area(s) is/are not clearly marked/signed.
    • There is step-free access to the designated seating area(s).
    • There is/are 6 designated space(s) for wheelchair users in this screen.
    • Wheelchairs may be left with you.
    • The view from this seating area is good.
    • Companions sit next to you.
    • There is sufficient space for an assistance dog to rest next to you.
    • There are 75+cm wide double doors exiting the cinema screen.
      These doors open automatically away from you.

Attraction Space(s) (LEGO® Racers - Build and Test)

  • Entrance / Opening View
    • The entrance/opening is clearly signed.
    • There are no doors, however there is an open width of 75cm+ for access to this area/attraction.
    • There is step-free access at this entrance/opening.
  • Attraction / Exhibit View
    • There is step free access throughout this attraction space.
    • There is sufficient space for a wheelchair user to turn within the room.
    • The type of flooring in the attraction space is vinyl.
    • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • There is seating available within the attraction space.
    • There are stools available.
    • The attraction space does play background music/noise.
    • There is a high colour contrast between some walls and the floor in this area.
    • The lighting levels in this area are moderate to good.
    • There are tables to build the LEGO Race cars.
      The height of the tables varies between 65cm and 75cm
      There is a test ramp in the middle of the rear test table.
      There is a raised testing ramp.
      There are 5 steps located on either side of the ramp accessing the top of the ramp.
      There is stepped access to the winners podium.
  • Exit View
    • Visitors exit via the entrance/opening.

Attraction / Exhibit (The Great Lego Race VR Coaster)

  • Attraction / Exhibit View
    • There is step-free level access throughout this area.
    • The VR experience is located between the Creative Workshop and Merlin's Apprentice attractions.
      There are two VR machines with two chairs in each.
      The chairs move around during the race.
      The VR headsets can be moved so they can be used by a wheelchair user.
    • During busy periods this area can become congested.
    • The type of flooring in this area is vinyl.
    • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • This area does play background music/sound.
    • Explanations for the exhibit(s) is/are in pictorial format.
    • There is a high colour contrast between the walls and the floor in this area.
    • The lighting levels in this area are good.

Attraction Space(s) (Merlin Apprentice)

  • Entrance / Opening View
    • The entrance/opening is clearly signed.
    • There is a single, light, manual door with an opening width of 75cm+ for access to this area/attraction.
    • There is step-free access at this entrance/opening.
  • Attraction / Exhibit View
    • There is step free access throughout this attraction space.
    • There is sufficient space for a wheelchair user to turn within the room.
    • The type of flooring in the attraction space is vinyl.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • The attraction space does play background music/noise.
    • There is a high colour contrast between some walls and the floor in this area.
    • The lighting levels in this area are moderate to good.
    • To go on the Merlin's Apprentice Ride visitors must be able to transfer from their wheelchair with or without the assistance of the carer onto the ride car.
      There are two rows of fixed seating in the cars.
      The ride involves sound effects and flashing images.
  • Exit View
    • Visitors exit via a separate set of doors/opening.
    • The exit does lead directly into the next attraction space.
    • The exit is clearly signed internally.
    • There is a single, light, manual door with an opening width of 75cm+ when exiting this area/attraction.
    • The exit is step-free.

Attraction Space(s) (LEGO® Duplo Soft Play)

  • Entrance / Opening View
    • The entrance/opening is clearly signed.
    • There are no doors, however there is an open width of 75cm+ for access to this area/attraction.
    • There is step-free access at this entrance/opening.
  • Attraction / Exhibit View
    • There is step free access throughout this attraction space.
    • There is sufficient space for a wheelchair user to turn within the room.
    • The type of flooring in the attraction space is vinyl.
    • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
    • The attraction space does play background music/noise.
    • There is a high colour contrast between the walls and the floor in this area.
    • The lighting levels in this area are moderate to good.
    • There are a number of soft play areas.
      There are crash mats in the soft play areas.
      There are 4 steps up to the slide.
  • Exit View
    • Visitors exit via the entrance/opening.

Attraction Space(s) (LEGO® Duplo Soft Play - Under 5's)

  • Entrance / Opening View
    • The entrance/opening is clearly signed.
    • There is a single, light, manual door with an opening width of 75cm+ for access to this area/attraction.
    • There is stepped access at this entrance/opening.
    • The step(s) is/are located in the entrance.
    • There is/are 1 step(s).
    • The step(s) is/are not clearly marked.
    • The height of the step(s) is/are not between 15cm and 18cm.
    • The height of the step(s) is/are 7cm.
    • There is not a/are not handrail(s) at the step(s).
  • Attraction / Exhibit View
    • There is step free access throughout this attraction space.
    • There is sufficient space for a wheelchair user to turn within the room.
    • There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • The attraction space does play background music/noise.
    • There is a high colour contrast between the walls and the floor in this area.
    • The lighting levels in this area are moderate to good.
    • There flooring of the soft play area is crash mats.
      There is a slope/ladder leading up to the raised play area.
  • Exit View
    • Visitors exit via the entrance/opening.

Attraction Space(s) (LEGO® Friends)

  • Entrance / Opening View
    • The entrance/opening is not clearly signed.
    • There are no doors, however there is an open width of 75cm+ for access to this area/attraction.
    • There is step-free access at this entrance/opening.
  • Attraction / Exhibit View
    • There is step free access throughout this attraction space.
    • There is sufficient space for a wheelchair user to turn within the room.
    • The type of flooring in the attraction space is vinyl.
    • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • There is seating available within the attraction space.
    • There are stools available.
    • The attraction space does play background music/noise.
    • There is a DOTS make and take building kiosk in this area.
      There are draws containing LEGO pieces that range in height between 66cm and 155cm.
      There are also containers with rotating knobs used to release LEGO pieces.
      These may be difficult to use for individuals with poor manual dexterity.
      The building table area is at a height of 71cm.
      There is an additional flip down build table at a height of 74cm.
    • There is a high colour contrast between the walls and the floor in this area.
    • The lighting levels in this area are good.
    • There are several activity tables located around the areas.
      The height of the tables are 65cm.
  • Exit View
    • Visitors exit via the entrance/opening.

Eating and Drinking

  • Location and Access View
    • The following information is for the café.
    • There is step-free access to the café.
  • Service and Menus View
    • Tables cannot be booked in advance.
    • There is a counter where food and drink can be ordered.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • The type of food served here is hot and cold meals and snacks.
    • Takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available.
    • This area does play background music.
    • Background music is only played at certain times.
    • There is not a hearing assistance system .
  • Service Counter(s) View
    • The height of the counter is 90cm.
    • There is not a clear knee recess beneath the low/lowered section of the counter.
    • The height of the tray counter/rail is 85cm.
    • There is a moveable card machine available for payment.
  • Tables and Seating View
    • There is ample room for a wheelchair user to manoeuvre.
    • The majority of tables are accessible to wheelchair users.
    • The height between the floor and the underside of the lowest dining table is 72cm.
    • The distance between the floor and the underside of the highest dining table is 74cm.
    • No tables are permanently fixed.
    • No chairs are permanently fixed.
    • Some chairs have armrests on both sides.
    • In this area there are stools.
    • The type of flooring in this area is vinyl.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • The lighting levels are good.

Event Room(s) / Space(s) (Circus Room)

  • Access to the Room View
    • Circus Room is located behind the VR Race Experience seats.
    • There is not wayfinding signage for the rooms.
    • There is not clear signage for the room(s) (on or near the door).
    • There is written signage for the room(s), in block capital lettering, but it is not clearly visible.
    • Staff can provide assistance getting to the room(s)/space(s).
    • The corridor/walkway leading to the room(s)/space(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
    • There is step-free access.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The width of the door opening is 90cm.
    • The colour contrast between the external door and wall is high.
    • The colour contrast between the internal door and wall is high.
  • Room Details View
    • There is not a hearing assistance system available for the room.
    • There is sufficient space for a wheelchair user to turn within the room.
    • There are no potential trip hazards within the room.
    • The colour contrast between the walls and floor is good.
    • The lighting levels are moderate to good.
    • The layout of the room varies depending on the use.

Attraction Space(s) (Creative Workshop)

  • Entrance / Opening View
    • The entrance/opening is clearly signed.
    • There is a single, light, manual door with an opening width of 75cm+ for access to this area/attraction.
    • There is step-free access at this entrance/opening.
  • Attraction / Exhibit View
    • There is step free access throughout this attraction space.
    • There is sufficient space for a wheelchair user to turn within the room.
    • The type of flooring in the attraction space is vinyl.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • There is seating available within the attraction space.
    • There are stools available.
    • The attraction space does not play background music/noise.
    • There is a high colour contrast between the walls and the floor in this area.
    • The lighting levels in this area are moderate to good.
    • The LEGO® creative workshops involve a member of staff demonstrating how to build different types of LEGO®.
      There are TV screens on the wall showing close ups of the demonstration.
      The height of the table is 63cm.
  • Exit View
    • Visitors exit via a separate set of doors/opening.

Toilet with Adaptations (Right Hand Transfer)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from a member of staff.
    • There is pictorial signage on or near the toilet door.
    • The contrast between the external door and wall is high.
    • The door opens outwards.
    • The door is easy to open.
    • The door is locked by a locking handle.
    • The width of the accessible toilet opening is 87cm (2ft 10in).
    • The contrast between the internal door and wall is high.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door is high.
  • Toilet Features View
    • The dimensions of the accessible toilet are 200cm x 240cm (6ft 7in x 7ft 10in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are moderate to good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 130cm (4ft 3in).
    • The transfer space is obstructed by a waste disposal bin.
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is high.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is high.
    • The contrast between the walls and floor is high.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are sanitary and nappy/incontinence items bin disposal units.
    • There is not a/are not coat hook(s).
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • The toilet has a cistern.
    • The toilet seat colour contrast is high.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The contrast between the toilet roll holder and the wall is low.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
    • The wash basin tap type is lever.
    • There is a wall fixed soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 90cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The contrast between the hand dryer and the wall is high.
  • Comments View
    • There is a changing bed.
    • The changing bed is wall mounted and height adjustable.
    • The changing bed is 140cm long.

Standard Toilet(s)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • There is step-free access into the toilet(s).
    • The colour contrast between the external toilet door(s) and wall(s) is high.
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet cubicle is available.
    • There are horizontal wall mounted rails available on both sides of the toilet.
    • The ambulant toilet does not have vertical wall mounted grab rails.
    • The height of the wash basin(s) is 85cm.
    • The height of the lowered wash basin is 60cm.
    • The wash basin(s) tap type is lever.
    • Lighting levels are good.
  • Baby Changing Facilities View
    • Baby change facilities are available in the female toilets.
    • There is a flip down baby change table available.
    • The height of the baby change table is 90cm.

Lift

  • There is a lift for public use.
  • The lift is located just after the toilets.
  • Signs indicating the location of the lift are clearly visible from the entrance.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are LG and G.
  • Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is low.
  • The colour contrast between the external lift control plate and the wall is High.
  • The clear door width is 130cm (4ft 3in).
  • The dimensions of the lift are 140cm x 245cm (4ft 7in x 8ft).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • There is a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.
  • There is a/are similar lift(s) available.

Route to Exit

  • The route to the exit is located to the rear left of the activity hub.
  • There is clear signage to the route.
  • There is step-free access along the route.
  • The surface of the flooring is vinyl.
  • There is a set of double doors along the route.
  • The doors are held open and they are 150cm+ wide.

Shop

  • The shop is located on the ground floor. It can be accessed directly from both entrances into LEGOLAND® Discovery Centre.
  • The shop can also be accessed from the lift after visiting the Discovery Centre.
  • There is a gate leading from the lifts with an opening width of 170cm.
  • The payment counters are located near to the main entrances into the LEGOLAND® Discovery Centre.
  • The height of the payment counter is 90cm.
  • There is a lowered counter at a height of 76cm with a clear knee recess.
  • There is step-free access throughout the shop.
  • The surface of the flooring is vinyl.
  • The surface of the flooring is shiny.
  • There is clear space between the aisles.