Access Guide
Summary
- This is a health centre property.
- Services within this area include: Lincolnshire Integrated Sexual Health Service clinics.
Opening Times
- Monday 09:00 - 17:00.
- Tuesday 09:00 - 17:00.
- Wednesday 09:00 - 17:00.
- Thursday 09:00 - 17:00.
- Friday 09:00 - 17:00.
- Saturday Closed.
- Sunday Closed.
Getting Here
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By Road
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- Gainsborough Health Clinic is situated on the junction of Heaton Street and Hickman Street, in the centre of Gainsborough. The health clinic is not signposted.
- There is no on-site parking for patients and visitors. There is a public car park adjacent to the health centre, and on-street car parking on the roads around the health centre.
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By Bus
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- There is no on-site bus stop, however the main bus station is located at the rear of the health centre.
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By Train
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- The nearest station is Gainsborough Central, which is 0.6 miles away. To view the route use the Google Maps link in the Useful Links section below.
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Useful Links
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- Bus service and timetable information.
- To view the web page described above click here (opens in new tab).
- Route by foot from Gainsborough Central station to the health centre.
- To view the web page described above click here (opens in new tab).
- Train times for Gainsborough Central station.
- To view the web page described above click here (opens in new tab).
Getting Help and Assistance
- A member of staff trained in BSL skills is not normally on duty.
- British Sign Language interpreters can be provided on request.
- Language interpreters can be provided on request.
- The alternative formats documents can be provided in include; Braille on request, large print on request, Makaton on request, different languages on request, voice recognition CD on request and audio on request.
- There is a wheelchair to borrow to aid transferring around the building.
- Water bowls for assistance dogs are available.
- Home visits services are not available.
Parking
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Parking
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- The venue does not have a dedicated car park.
Public Parking
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On Street Standard Parking
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- Standard on street parking is available.
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Public Car Park
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- There is a car park for public use within approximately 200m (219yd).
- The public car park is located on Bridge Street.
- The name of the car park is Bridge Street.
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Drop-off Point
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- There is not a designated drop-off point.
Bus Stop(s) and Drop-off Point(s)
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Bus Stop(s)
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- There is not an onsite bus stop.
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Drop-off Point(s)
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- There is not a/are not clearly marked onsite drop-off point(s).
Outside Access (Main Entrance)
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Entrance Details
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- This information is for the entrance located at the front of the building.
- The entrance area/door is clearly signed.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically (towards you).
- The door(s) is/are double width.
- The width of the door opening is 151cm.
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Ramp/Slope Details
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- The ramp/slope is located in front of the entrance.
- The gradient of the ramp/slope is slight.
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Comments
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- The doors are automatic on sensor to enter and push button to exit.
- The height of the push button is 107cm.
Reception
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Reception
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- The reception point is located to the left as you enter.
- The reception point is approximately 2m (2yd 7in) from the main entrance.
- The reception area/desk is clearly visible from the entrance.
- There is step free access to the reception point.
- There is a clear unobstructed route to the reception point.
- There are not windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
- The reception counter is not placed in front of a background which is patterned.
- The lighting levels at the reception point are good.
- The height of the reception counter is high (110cm+).
- There is sufficient space to write or sign documents on the counter.
- There is a low section of the counter (76cm or below) available.
- There is sufficient space to write or sign documents on the low section of the counter.
- There is not a clear knee recess beneath the low section of the desk.
- The counter is staffed.
- There is a hearing assistance system.
- The type of system is a portable loop.
- The hearing assistance system is signed.
- Staff are trained to use the system.
- Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
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Reception Waiting Area
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- There is a waiting area close to the reception point.
- Access to the waiting area is unobstructed.
- There is sufficient space for a wheelchair user to use the waiting area.
- There is a mixture of seating with and without armrests.
Inside Access
- There is level access once inside.
- Motorised scooters are allowed in public parts of the venue.
- Wayfinding signage is not available.
- The type of flooring in walkways and corridors is vinyl/laminate.
- There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
- There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.
- The lighting levels are varied.
Consultation / Treatment Room (Treatment Room)
- There is / are 4 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Treatment Room 5.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are heavy.
- The width of the door opening is 85cm (2ft 9in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is a bed / couch.
- The bed / couch is adjustable.
- A hoist is not available.
- There is not sufficient space next to the bed/couch for a mobile hoist to operate.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not adjustable.
- There are some chairs with armrests available.
- All tables are permanently fixed.
- The room does not have background music playing.
- There is not a flashing fire alarm beacon within the room.
- Lighting levels are medium.
Consultation / Treatment Room (Examination Room)
- There is / are 3 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Examination Room 2.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are heavy.
- The width of the door opening is 82cm (2ft 8in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is not a bed / couch.
- A hoist is not available.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not adjustable.
- There are no chairs with armrests available.
- All tables are permanently fixed.
- The room does not have background music playing.
- There is not a flashing fire alarm beacon within the room.
- Lighting levels are medium.
Consultation / Treatment Room (Group Clinic Room)
- There is / are 1 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Room 4.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width with a locked extension leaf.
- The door(s) is/are heavy.
- The width of the door opening is 85cm (2ft 9in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is not a bed / couch.
- A hoist is not available.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not adjustable.
- There are no chairs with armrests available.
- All tables are permanently fixed.
- The room does not have background music playing.
- There is not a flashing fire alarm beacon within the room.
- Lighting levels are medium.
Accessible Toilet(s) (Baby Change)
- There is an/are accessible toilet(s) within this venue designated for public use.
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Location and Access
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- The accessible toilet surveyed is not for the sole use of disabled people.
- This accessible toilet is located to the left hand side of the reception foyer.
- This accessible toilet is approximately 6m (6yd 1ft) from the main entrance.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial signage on or near the toilet door.
- The door opens outwards.
- The door is locked by a lever twist.
- The door is heavy.
- The width of the accessible toilet door is 85cm (2ft 9in).
- The dimensions of the accessible toilet are 151cm x 152cm (4ft 11in x 4ft 12in).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The toilet has a non-slip floor.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 90cm (2ft 11in).
- There is a dropdown rail on the transfer side.
- There is not a vertical wall-mounted grab rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- There is not a spatula type lever flush.
- The height of the light switch/pull cord is 141cm from floor level.
- There is not an emergency alarm.
- Disposal facilities are available in the toilet.
- There is a/are female sanitary and general domestic waste disposal units.
- There is not a flashing fire alarm beacon within the toilet.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on the right.
- There are no vertical wall-mounted grab rails at the wash basin.
- There is not a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- There is a standard shelf within the accessible toilet.
- The shelf is not between 90cm and 100cm.
- There is not a colostomy changing shelf for standing users next to the toilet.
- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- The toilet does not have a backrest or a cistern.
- The height of the toilet seat above floor level is 43cm (1ft 5in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 93cm (3ft 1in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 77cm (2ft 6in).
- The tap type is twist/turn.
- There is not a mixer tap.
- There is a soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 110cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 121cm (3ft 12in).
- There is not a hand dryer.
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the dropdown rail(s) and wall is poor.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- The toilet seat colour contrast is poor.
- The contrast between the walls and floor is good.
- The lighting levels are good.
- Lighting levels are at least 100 lux at floor level.
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Baby Changing Facilities
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- Baby changing facilities are located within the accessible toilet.
- The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
- The baby change table is not height adjustable.
- The height of the baby change table once extended is 113cm (3ft 8in).
Accessible Toilet(s)
- There is an/are accessible toilet(s) within this venue designated for public use.
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Location and Access
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- The accessible toilet surveyed is not for the sole use of disabled people.
- This accessible toilet is located to the left hand side of the foyer.
- This accessible toilet is approximately 8m (8yd 2ft) from the main entrance.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial signage on or near the toilet door.
- The door opens inwards and outwards.
- The door is locked by a lever twist.
- The door is heavy.
- The width of the accessible toilet door is 85cm (2ft 9in).
- The dimensions of the accessible toilet are 128cm x 200cm (4ft 2in x 6ft 7in).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The toilet has a non-slip floor.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 74cm (2ft 5in).
- There is a dropdown rail on the transfer side.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- There is not a spatula type lever flush.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the toilet.
- There is a/are general domestic waste and female sanitary disposal units.
- There is not a flashing fire alarm beacon within the toilet.
- There is not a/are not coat hook(s).
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Position of Fixtures
View
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on the left.
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- There is a standard shelf within the accessible toilet.
- The shelf is not between 90cm and 100cm.
- There is not a colostomy changing shelf for standing users next to the toilet.
- There is not a mirror.
- The toilet has a wall which acts as a backrest.
- The height of the toilet seat above floor level is 44cm (1ft 5in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 113cm (3ft 8in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 73cm (2ft 5in).
- The tap type is lever.
- There is a mixer tap.
- There is a soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 98cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 96cm (3ft 2in).
- There is not a hand dryer.
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the dropdown rail(s) and wall is good.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The toilet seat colour contrast is poor.
- The contrast between the walls and floor is good.
- The lighting levels are good.
- Lighting levels are at least 100 lux at floor level.
Standard Toilet(s)
- The accessible toilets can be used as the standard toilets.