You are on Summary. Skip to the next section.

Summary

• This is a community hospital.
• Services within the building include: An Urgent Treatment Centre with 10 Consulting rooms, including a plaster room.

You are on Getting Here. Skip to the next section.

Getting Here

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• By Road View
  • The hospital is situated on Greetwell Road which is just to the east of Lincoln City centre.
    The hospital is clearly signposted from all major routes which include the A46, the A158 and the A15.
  • The nearest car park is located directly opposite the main entrance to the Urgent Treatment Centre.
    This car park is for blue badge parking and standard parking.
    Standard parking is also available in the main hospital car park and there is a second Blue Badge only car park to the left of Lincoln County Hospital main entrance.
    Car parking is operated using ANPR technology. Enter your registration details at one of the many pay machines located throughout the hospital when leaving the hospital.
    Blue Badge holders can park for free. You are requested to leave the clock part of your badge on display in your car and take the information part of the badge to the Urgent Treatment Centre and Accident and Emergency reception desk. Here you will be issued with a parking permit.
    There are allocated drop off points located near to all entrances to the hospital, with the exception of the Urgent Treatment Centre.
• By Bus View
  • There is an onsite bus stop which is located close to the main entrance.
• By Train View
  • The nearest station is Lincoln which is approximately 1.5 miles away.
• Useful Links View
  • Lincolnshire County Council information on buses.
  • To view the web page described above click here (opens in new tab).
  • National Rail Enquiries.
  • To view the web page described above click here (opens in new tab).
  • Google Maps route from the train station to the hospital.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• A member of staff trained in BSL skills is not normally on duty.
• British Sign Language interpreters can be provided on request.
• Language interpreters can be provided on request.
• The alternative formats documents can be provided in include; Braille on request, large print on request, Makaton on request and different languages on request.
• An assistance dog toilet area can be provided onsite.
• There is a wheelchair to borrow to use around the building.
• Water bowls for assistance dogs are available.
• There is a/are hearing assistance system(s) available.
• The type of system is a fixed loop.
• The hearing assistance system was tested by an AccessAble surveyor.
• The hearing assistance system was tested on 03/07/2023.
• The hearing loop was working at the time of testing.
• Home visits services are not available.

You are on Parking (Urgent Treatment Centre Car Park). Skip to the next section.

Parking (Urgent Treatment Centre Car Park)

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is not free for all users.
  • Parking is free for Blue Badge holders.
  • The car park is located in front of the Urgent Treatment Centre.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • There is/are 10+ Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 230cm x 391cm (7ft 7in x 12ft 10in).
  • The nearest Blue Badge bay is 20m (21yd 2ft) from the Urgent Treatment Centre and Accident and Emergency entrance.
  • The furthest Blue Badge bay is 50m (54yd 2ft) from the Urgent Treatment Centre and Accident and Emergency entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are dropped kerbs.
  • The car park surface is tarmac.
  • There is a dropped kerb between the car park and the venue.
  • The dropped kerb does have tactile paving.
  • There is a road to cross between the car park and the entrance.
  • The road is generally quiet.
  • The car park does not have a height restriction barrier.
• Public Car Parks View
  • There is not a car park for public use within 200m (approx).
• On Street Parking and Drop-off Details View
  • On street marked Blue Badge bays are not available.
  • Clearly signed and / or standard marked parking bays are not available.
  • There is not a designated drop off point.
• Comments View
  • Blue Badge holders are requested to leave the clock portion of their Blue badge in the car and take the other portion of the Blue Badge to the main reception desk.
    
  • A permit will be allocated to allow free parking.

You are on Parking (Hospital Main Car Park - Standard Parking Only). Skip to the next section.

Parking (Hospital Main Car Park - Standard Parking Only)

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is not free for all users.
  • The car park is located to the left of the Urgent Treatment Centre.
  • The car park type is open air/surface.
  • There is/are 0 Blue Badge parking bay(s) within the car park.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are slopes/ramps.
  • The car park surface is tarmac.
  • There is a dropped kerb between the car park and the venue.
  • The dropped kerb does have tactile paving.
  • There is a road to cross between the car park and the entrance.
  • The road is generally quiet.
  • The car park does not have a height restriction barrier.
• Public Car Parks View
  • There is not a car park for public use within 200m (approx).
• On Street Parking and Drop-off Details View
  • On street marked Blue Badge bays are not available.
  • Clearly signed and / or standard marked parking bays are not available.
  • There is not a designated drop off point.

You are on Parking (Main Hospital Blue Badge Car Park). Skip to the next section.

Parking (Main Hospital Blue Badge Car Park)

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for Blue Badge holders.
  • The car park is located to the far left of the Urgent Treatment Centre, to the left of the main hospital building.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • There is/are 10+ Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 240cm x 480cm (7ft 10in x 15ft 9in).
  • The nearest Blue Badge bay is 70m (76yd 1ft) from the Urgent Treatment Centre entrance.
  • The furthest Blue Badge bay is 110m (120yd 11in) from the Urgent Treatment Centre entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are dropped kerbs.
  • The car park surface is tarmac.
  • There is a dropped kerb between the car park and the venue.
  • The dropped kerb does have tactile paving.
  • There is a road to cross between the car park and the entrance.
  • The road is generally quiet.
  • The car park does not have a height restriction barrier.
• Public Car Parks View
  • There is not a car park for public use within 200m (approx).
• On Street Parking and Drop-off Details View
  • On street marked Blue Badge bays are not available.
  • Clearly signed and / or standard marked parking bays are not available.
  • There is not a designated drop off point.
• Comments View
  • Blue Badge holders are requested to leave the clock portion of their Blue badge in the car.
    
  • Take the other portion of the Blue Badge to the main reception desk and a permit will be allocated to allow free parking.

You are on Bus Stop(s) and Drop-off Point(s). Skip to the next section.

Bus Stop(s) and Drop-off Point(s)

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• Bus Stop(s) View
  • There is an onsite bus stop.
  • The bus stop is located to the rear left of the Urgent Treatment Centre, on the main road of the hospital, next to the Lincolnshire Heart Centre.
  • There is shelter and seating for the onsite bus stop.
    The pavement at the bus stop consists of tarmac and there is plenty of space for a wheelchair user to wait (photographs 1 and 2).
  • From the bus stop, head away from the hospital and round to the left, towards the Accident and Emergency Department.
    There is a dropped kerb from the bus stop to the road (photographs 3 and 4).
    The dropped kerb does have tactile paving on both sides.
    Stay on the left side of the road and cross at the zebra crossing at the side of Accident and Emergency (photographs 5-8).
    The road is for ambulance use only and the traffic comes from the left and right.
    The road is tarmac and is level.
    After crossing the road there is a slight upwards slope towards the car park (photograph 9).
    Turn left at the end of the slope and follow the footpath running along the front of the car park.
    The slope and car park both consist of tarmac.
    The path is narrow, there are lampposts placed along the path, narrowing it's width to 85cm (photograph 10).
    At the end of the path, there is a dropped kerb leading to the car park (photograph 11).
    The dropped kerb creates an easy slope running across the path from left to right.
    Once you have passed the dropped kerb, follow the path to the left and you will come to a zebra crossing (photographs 12 and 13).
    Go across the crossing which has a dropped kerb with tactile paving at either side.
    The Urgent Treatment Centre is then ahead (photograph 14).
• Drop-off Point(s) View
  • There is not a/are not clearly marked onsite drop-off point(s).

You are on Opening Times (Urgent Treatment Centre). Skip to the next section.

Opening Times (Urgent Treatment Centre)

• The venue is open 24hrs.

You are on Getting To (Urgent Treatment Centre and Accident and Emergency). Skip to the next section.

Getting To (Urgent Treatment Centre and Accident and Emergency)

• The Urgent Treatment Centre and Accident and Emergency is/are located to the left as you enter.
• Access to the Urgent Treatment Centre and Accident and Emergency is via the Urgent Treatment Centre and A&E main entrance.
• Enter via the Urgent Treatment Centre and Accident and Emergency building main entrance.
  The Urgent Treatment Centre and Accident and Emergency reception is then located immediately on the left.
• There is step free access to the Urgent Treatment Centre and Accident and Emergency.
• The Urgent Treatment Centre and Accident and Emergency reception desk is approximately 2m from the Urgent Treatment Centre and Accident and Emergency entrance.
• There are resting areas along the route.
• Wayfinding signage is not provided.
• Dementia friendly signage is not provided.
• There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

You are on Outside Access (Urgent Treatment Centre and Accident and Emergency Entrance). Skip to the next section.

Outside Access (Urgent Treatment Centre and Accident and Emergency Entrance)

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• Entrance Details View
  • This information is for the entrance located at the front left of the building.
  • The entrance area/door is not clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 113cm (3ft 8in).
  • There is not a door release button when exiting.
  • Standard manual wheelchairs are available for people to borrow at this entrance.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 174cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 173cm.
• Ramp/Slope Details View
  • The ramp/slope is located on the path to the left of the entrance.
  • The ramp/slope gradient is slight.

You are on Getting Around. Skip to the next section.

Getting Around

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• Access View
  • There is step free access throughout the building.
• Circulation View
  • There are doors in corridors which have to be opened manually.
  • The type of flooring in walkways and corridors is vinyl.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • Handrails are provided in corridors.
  • Seating is not provided in corridors.
  • There is good colour contrast between the walls and floor in all areas.
  • The lighting levels are varied.
• Signage and Wayfinding View
  • Wayfinding signage is provided.
  • The colour, design and typeface of signs is consistent throughout the building.
  • The wayfinding signage includes some pictograms.
  • Dementia friendly signage is not provided.
• Safe Place(s) View
  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
• Audio View
  • This venue does play background music in public areas.
  • Music is played in the Urgent Treatment Centre and A&E main reception area.
  • There is not a hearing assistance system in the public areas of the building.

You are on Entrance (Accident and Emergency). Skip to the next section.

Entrance (Accident and Emergency)

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• Entrance Details View
  • This information is for the entrance located to the left of the Urgent Treatment Centre and Accident and Emergency reception desk.
  • The entrance area/door is clearly signed with the name of the service/department.
  • There is step free access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 115cm (3ft 9in).
  • There is not a door release button when exiting.
  • Standard manual wheelchairs are available for people to borrow at this entrance.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 174cm.

You are on Entrance (Main Hospital and Clinic 11 Waiting Area Entrance). Skip to the next section.

Entrance (Main Hospital and Clinic 11 Waiting Area Entrance)

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• Entrance Details View
  • This information is for the entrance located at the rear right of the Urgent Treatment Centre and A&E, leading from Clinic 11.
  • The entrance area/door is not clearly signed with the name of the service/department.
  • There is step free access at this entrance.
  • There is not a bell/buzzer.
  • There is not a hand sanitiser.
  • There is not a door release button when exiting.
  • Standard manual wheelchairs are available for people to borrow at this entrance.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 116cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 152cm.

You are on Reception (Urgent Treatment Centre and Accident and Emergency). Skip to the next section.

Reception (Urgent Treatment Centre and Accident and Emergency)

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• Reception View
  • The reception point is located immediately to the left as you enter via the main entrance.
  • The reception point is approximately 2m (2yd 7in) from the main entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is low (76cm or lower).
  • There is sufficient space to write or sign documents on the counter.
  • The counter is staffed.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • The hearing assistance system is signed.
  • Staff are trained to use the hearing assistance system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 03/07/2023.
  • The hearing assistance system was working at the time of testing.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
• Reception Waiting Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • The type of flooring is vinyl/laminate.
  • There is sufficient space for a wheelchair user to use the waiting area.
  • There are seats with armrests on both sides.
  • No tables are permanently fixed.
  • The waiting room / area does have background music playing.
  • There is a red flashing fire alarm beacon within the waiting room / area.
  • There is a television.
  • Subtitles are available.
  • Vending machines are not available.
  • A water dispenser is available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are moderate to good.
• Comments View
  • There are vending machines in the main entrance foyer.

You are on Consultation / Treatment Room (Consulting Room 8). Skip to the next section.

Consultation / Treatment Room (Consulting Room 8)

• There is / are 10 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Consulting Room 8.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width with a locked extension leaf.
• The door(s) is/are heavy.
• The width of the door opening is 87cm (2ft 10in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist is not available.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are some chairs with armrests available.
• All tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are moderate to good.

You are on Consultation / Treatment Room (Consulting Room 6 - Plaster Room). Skip to the next section.

Consultation / Treatment Room (Consulting Room 6 - Plaster Room)

• There is / are 10 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Consulting Room 6 - Plaster Room.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width with a locked extension leaf.
• The door(s) is/are heavy.
• The width of the door opening is 87cm (2ft 10in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist is not available.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are no chairs with armrests available.
• All tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are moderate to good.

You are on Consultation / Treatment Room (Consulting Room 2). Skip to the next section.

Consultation / Treatment Room (Consulting Room 2)

• There is / are 10 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Consulting Room 2.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width with a locked extension leaf.
• The door(s) is/are easy to open.
• The width of the door opening is 90cm (2ft 11in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist is not available.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are some chairs with armrests available.
• Some tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are good.

You are on Accessible Toilet(s) (Patient Toilet - Right Hand Transfer). Skip to the next section.

Accessible Toilet(s) (Patient Toilet - Right Hand Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located in the corridor at the front of the department, just past and to the left of the A&E department entrance.
  • This accessible toilet is approximately 15m (16yd 1ft) from the main entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial and written text signage on or near the toilet door.
  • The contrast between the external door and wall is good.
  • The door opens outwards.
  • The door is heavy.
  • The door is locked by a lever twist.
  • The width of the accessible toilet opening is 86cm (2ft 10in).
  • The contrast between the internal door and wall is good.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is fair.
• Toilet Features View
  • The dimensions of the accessible toilet are 181cm x 216cm (5ft 11in x 7ft 1in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 104cm (3ft 5in).
  • The transfer space is obstructed by a waste disposal bin.
  • There is a flush on the transfer side.
  • There is a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is good.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the walls and floor is good.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • There is a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are nappy/incontinence items bin and pedal bin disposal units.
  • There is not a/are not coat hook(s).
• Additional Fixtures View
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • There is not a shelf within the accessible toilet.
  • The toilet has a backrest.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet seat colour contrast is good.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 100cm (3ft 3in).
  • The contrast between the toilet roll holder and the wall is poor.
  • There is a wash basin.
  • The wash basin and tap(s) cannot be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 74cm (2ft 5in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 104cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 120cm (3ft 11in).
  • The contrast between the towel dispenser and the wall is poor.
  • There is not a hand dryer.
• Baby Changing Facilities View
  • Baby changing facilities are located within the accessible toilet.
  • There is a flip down baby change table available.
  • The height of the baby change table is 90cm.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are not available.

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• Comments View
  • The accessible toilet is also used as the female and male standard toilet.