You are on Getting Here. Skip to the next section.

Getting Here

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• By Road View
  • Pilgrim Hospital is located to the north east of Boston on the A16 and is located on Sibsey Road.
    There are direct links via the A16 to the north and south, and a direct link via the A52 to the east.
  • The main car park is located directly outside the main entrance to the hospital.
    All patients, visitors and staff need to park in designated parking spaces or they will receive a charge if parked inappropriately.
    The car park operates using a ANPR recognition system.
    Please pay before you leave at one of the many pay stations located throughout the hospital.
    If you are dropping someone off at the hospital there are allocated drop off points located in front of the main entrance.
• By Bus View
  • There is a bus stop which is located on Sibsey Road with access to the main entrance.
• By Train View
  • The nearest station is Boston, which is 1.8 miles away.
• Useful Links View
  • Lincolnshire County Council Information on Buses.
  • To view the web page described above click here (opens in new tab).
  • National Rail Enquiries.
  • To view the web page described above click here (opens in new tab).
  • Route from the station on Google Maps.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• A member of staff trained in BSL skills is not normally on duty.
• British Sign Language interpreters can be provided on request.
• Language interpreters can be provided on request.
• The alternative formats documents can be provided in include; Braille on request, large print on request, Makaton on request, different languages on request, voice recognition CD on request and audio on request.
• An assistance dog toilet area can be provided onsite.
• There is a wheelchair to borrow to use around the building.
• Water bowls for assistance dogs are available.
• There is not a/are not hearing assistance system(s) available.
• Home visits services are not available.

You are on Parking (Main Hospital Car Park). Skip to the next section.

Parking (Main Hospital Car Park)

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is not free for all users.
  • Parking is free for Blue Badge holders.
  • The car park is located to the left of Accident and Emergency and the Urgent treatment centre, and in front of the main hospital.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • There is/are 10+ Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 231cm x 495cm (7ft 7in x 16ft 3in).
  • The nearest Blue Badge bay is 60m (65yd 1ft) from the Accident and Emergency entrance.
  • The furthest Blue Badge bay is 85m (92yd 2ft) from the Accident and Emergency entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are dropped kerbs.
  • The car park surface is tarmac.
  • There is a dropped kerb between the car park and the venue.
  • The dropped kerb does have tactile paving.
  • There is a road to cross between the car park and the entrance.
  • The road is generally quiet.
  • The car park does not have a height restriction barrier.
• Public Car Parks View
  • There is not a car park for public use within 200m (approx).
• On Street Parking and Drop-off Details View
  • On street marked Blue Badge bays are not available.
  • Clearly signed and / or standard marked parking bays are not available.
  • There is not a designated drop off point.
• Comments View
  • The car park is set out into alphabetical areas.
  • Area A contains the Blue Badge bays.
  • Blue Badge holders can park free of charge.
  • Blue Badge holders should leave the clock part of the Blue Badge in the car and take the other portion to the reception desk where a permit to park will be issued.
  • Standard parking is not free of charge.
  • The car park operates using a ANPR recognition system.
  • Please pay before you leave at one of the many pay stations located throughout the hospital.
  • Some of the dropped kerbs have tactile paving; however, some do not.
  • The car park is uneven in places and there are pot holes.

You are on Parking (Outpatients Car Park). Skip to the next section.

Parking (Outpatients Car Park)

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is not free for all users.
  • Parking is free for Blue Badge holders.
  • The car park is located in front of Accident and Emergency and The Urgent Treatment Centre.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • There is/are 10+ Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 243cm x 483cm (7ft 12in x 15ft 10in).
  • The nearest Blue Badge bay is 30m (32yd 2ft) from the Accident and Emergency entrance.
  • The furthest Blue Badge bay is 50m (54yd 2ft) from the Accident and Emergency entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are dropped kerbs.
  • The car park surface is tarmac.
  • There is a dropped kerb between the car park and the venue.
  • The dropped kerb does have tactile paving.
  • There is a road to cross between the car park and the entrance.
  • The road is generally quiet.
  • The car park does not have a height restriction barrier.
• Public Car Parks View
  • There is not a car park for public use within 200m (approx).
• On Street Parking and Drop-off Details View
  • On street marked Blue Badge bays are not available.
  • Clearly signed and / or standard marked parking bays are not available.
  • There is not a designated drop off point.
• Comments View
  • Blue Badge holders can park free of charge.
  • Blue Badge holders should leave the clock part of the Blue Badge in the car and take the other portion to the reception desk where a permit to park will be issued.
  • Standard parking is not free of charge.
  • The car park operates using a ANPR recognition system.
  • Please pay before you leave at one of the many pay stations located throughout the hospital.
  • The car park is uneven in places and there are pot holes.

You are on Bus Stop(s) and Drop-off Point(s). Skip to the next section.

Bus Stop(s) and Drop-off Point(s)

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• Bus Stop(s) View
  • There is an onsite bus stop.
  • The bus stop is located just outside the Urgent Treatment Centre.
  • The bus stop is sheltered with bench seating.
  • From the bus stop, turn left.
    The Urgent Treatment Centre entrance is ahead on the right.
    The distance from the bus stop to the Urgent Treatment Centre entrance is approximately 20 metres.
    .
• Drop-off Point(s) View
  • There is a/are clearly marked onsite drop-off point(s).
  • The drop-off point is located in front of the main hospital.
  • From the drop off point the main entrance to the Accident and Emergency entrance is to your right and is approximately 10m away.

You are on Opening Times. Skip to the next section.

Opening Times

• This service is open 24 hours.

You are on Outside Access (Accident and Emergency). Skip to the next section.

Outside Access (Accident and Emergency)

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• Entrance Details View
  • This information is for the entrance located at the front of the Accident and Emergency building.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • The main door(s) open(s) automatically (towards you).
  • The door(s) is/are double width.
  • The width of the door opening is 150cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
• Ramp/Slope Details View
  • The ramp/slope is located leading up to the entrance.
  • The ramp/slope gradient is slight.

You are on Reception (Urgent Treatment Centre). Skip to the next section.

Reception (Urgent Treatment Centre)

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• Reception View
  • The reception point is located on the right of the Accident and Emergency entrance.
  • The reception point is approximately 1m (3ft 3in) from the Accident and Emergency entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are no windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is high (110cm+).
  • There is sufficient space to write or sign documents on the counter.
  • There is not a low section of the counter (76cm or below) available.
  • The counter is staffed.
  • There is not a bell to attract attention.
  • There is not a hearing assistance system.

You are on Getting To (Urgent Treatment Centre fom Accident and Emergency). Skip to the next section.

Getting To (Urgent Treatment Centre fom Accident and Emergency)

• Urgent Treatment Centre (UTC) is/are located within the Outpatients and UTC building.
• Access to Urgent Treatment Centre (UTC) is via the Outpatient and Urgent Treatment Centre (UTC) entrance.
• On leaving the Accident and Emergency department follow the path through the barriers around to the left.
  The path and area is currently under reconstruction therefore there are barriers and uneven surfaces on this route.
  There is a steep soft ramp on the route.
  Outpatients and UTC entrance is ahead at the end of the barriered path.
• There is ramped/sloped access to Urgent Treatment Centre (UTC).
• Urgent Treatment Centre (UTC) is approximately 47m from the Accident and Emergency entrance.
• There are resting areas along the route.
• Wayfinding signage is not provided.

You are on Outside Access (Outpatient and Urgent Treatment Centre (UTC)). Skip to the next section.

Outside Access (Outpatient and Urgent Treatment Centre (UTC))

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• Entrance Details View
  • This information is for the entrance located at the front of the building.
  • The entrance area/door is clearly signed.
  • There is step free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 115cm (3ft 9in).
  • Standard manual wheelchairs are available for people to borrow at this entrance.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 175cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 120cm.

You are on Entrance (Urgent Treatment Centre). Skip to the next section.

Entrance (Urgent Treatment Centre)

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• Entrance Details View
  • This information is for the entrance located on the right as you enter the Outpatients and Urgent Treatment Centre building.
  • The entrance area/door is clearly signed with the name of the service/department.
  • There is step free access at this entrance.
  • Standard manual wheelchairs are available for people to borrow at this entrance.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 166cm.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access once inside.
• There is not a hearing assistance system.
• This venue does not play background music.
• Motorised scooters are allowed in public parts of the venue.
• Wayfinding signage is not available.
• The type of flooring in walkways and corridors is vinyl/laminate.
• There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
• There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.
• The lighting levels are moderate to good.

You are on Waiting Room / Area. Skip to the next section.

Waiting Room / Area

• There is a waiting room / area.
• The waiting room / area is approximately 20m from the Urgent Treatment Centre entrance.
• There is level access into the waiting room / area.
• There is not a/are not door(s) into the waiting room / area.
• The type of flooring is vinyl/laminate.
• There is not a space for a wheelchair user to wait within the seating area.
• No chairs are permanently fixed.
• Some chairs with armrests are available.
• Announcements are in person.
• The waiting room / area does not have background music playing.
• There is not a red flashing fire alarm beacon within the waiting room / area.
• There is not a television.
• Vending machines are not available.
• A water dispenser is not available.
• There is not a play area or toys/books for a child to play with.
• There is space for an assistance dog to rest within the seating area.
• Lighting levels are good.

You are on Consultation / Treatment Room (Observation Room). Skip to the next section.

Consultation / Treatment Room (Observation Room)

• There is / are 2 consultation / treatment room(s) available.
• The name / number of the room surveyed was; HSW Room 2.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are light.
• The width of the door opening is 90cm (2ft 11in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• All chairs have armrests available.
• All tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are good.

You are on Consultation / Treatment Room (Treatment Room). Skip to the next section.

Consultation / Treatment Room (Treatment Room)

• There is / are 5 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Treatment Room 1.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are light.
• The width of the door opening is 90cm (2ft 11in).
• The type of flooring is vinyl/laminate.
• There is not room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist is not available.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are some chairs with armrests available.
• All tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are low to moderate.

You are on Accessible Toilet(s). Skip to the next section.

Accessible Toilet(s)

• There is not an/are not accessible toilet(s) available.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are not available.