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The Sidings Medical Practice

Sleaford Road, Boston , PE21 8EG

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Access Guide

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Summary

  • This is a medical centre property.
  • Services within the building include: a GP surgery.

Opening Times

  • Monday 08:00 - 18:30.
  • Tuesday 08:00 - 18:30.
  • Wednesday 08:00 - 18:30.
  • Thursday 08:00 - 18:30.
  • Friday 08:00 - 18:30.
  • Saturday Closed.
  • Sunday Closed.

Getting Here

Getting Help and Assistance

  • A member of staff trained in BSL skills is not normally on duty.
  • British Sign Language interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • The alternative formats documents can be provided in include; Braille on request, large print on request, Makaton on request, different languages on request, voice recognition CD on request and audio on request.
  • An assistance dog toilet area can be provided onsite.
  • There is a wheelchair to borrow to use around the building.
  • Water bowls for assistance dogs are available.
  • Home visits services are available.

Location of Toilet / Changing Facilities

  • Accessible toilet facilities are located in the Reception area, and in Waiting Room 2, at the front of the building.
  • Shared standard toilet facilities are located on the rear left corridor of the building.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located to the front and left of the building.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do need to be booked in advance.
    • There is/are 3 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 299cm x 506cm (9ft 10in x 16ft 7in).
    • The nearest Blue Badge bay is 11m (12yd 1in) from the main entrance.
    • The furthest Blue Badge bay is 19m (20yd 2ft) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are uneven surfaces.
    • The car park surface is tarmac.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does have tactile paving.
    • There is not a road to cross between the car park and the entrance.
  • Public Car Parks View
    • There is not a car park for public use within 200m (approx).
  • On Street Parking and Drop-off Details View
    • On street marked Blue Badge bays are not available.

Outside Access (Main Entrance)

  • Entrance Details View
    • This information is for the entrance located at the front of the building.
    • The entrance area/door is clearly signed.
    • There is step free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is not a hand sanitiser.
    • There is not a door release button when exiting.
    • The main door(s) open(s) automatically (away from you).
    • The door(s) is/are double width.
    • The width of the door opening is 146cm.

Reception

  • Reception View
    • The reception point is located to the left on entering the main entrance.
    • The reception point is approximately 7m (7yd 1ft) from the main entrance.
    • Clear signage for the reception area/desk is not visible from the entrance.
    • There is step free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are no windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are good.
    • The height of the reception counter is medium height (77cm - 109cm).
    • There is sufficient space to write or sign documents on the counter.
    • There is a low section of the counter (76cm or below) available.
    • There is sufficient space to write or sign documents on the low section of the counter.
    • The counter is staffed.
    • There is a hearing assistance system.
    • The type of system is a fixed loop.
    • The hearing assistance system is signed.
    • Staff are trained to use the hearing system.
    • There is a touch screen.
    • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
  • Reception Waiting Area View
    • There is a waiting area close to the reception point.
    • Access to the waiting area is unobstructed.
    • The type of flooring is vinyl/laminate.
    • There is sufficient space for a wheelchair user to use the waiting area.
    • There is bench seating only.
    • The waiting room / area does have background music playing.
    • There is not a red flashing fire alarm beacon within the waiting room / area.
    • There is a television.
    • Subtitles are not available.
    • Vending machines are not available.
    • A water dispenser is not available.
    • There is not a play area or toys/books for a child to play with.
    • There is space for an assistance dog to rest within the seating area.
    • Lighting levels are medium.
  • Comments View
    • The television is used to provide NHS and practice information only.

Getting Around

  • Access View
    • There is step free access throughout the building.
  • Circulation View
    • There are not doors in corridors which have to be opened manually.
    • The type of flooring in walkways and corridors is vinyl and tiles.
    • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
    • Handrails are not provided in corridors.
    • Seating is provided in some corridors.
    • There is good colour contrast between the walls and floor in the majority of corridors.
    • The lighting levels are varied.
  • Signage and Wayfinding View
    • Wayfinding signage is provided.
    • The colour, design and typeface of signs is consistent throughout the building.
    • The wayfinding signage does not include pictograms.
    • Dementia friendly signage is not provided.
  • Safe Place(s) View
    • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
  • Audio View
    • This venue does play background music in public areas.
    • Music is played in the Waiting Rooms.
    • There is a hearing assistance system in the public areas of the building.

Waiting Room / Area (Waiting Room 2)

  • There is a waiting room / area.
  • The waiting room / area is approximately 3m from the main entrance.
  • There is level access into the waiting room / area.
  • There is a/are door(s) into the waiting room / area.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 76cm (2ft 6in).
  • The type of flooring is tiles.
  • There is a space for a wheelchair user to wait within the seating area.
  • All chairs are permanently fixed.
  • Chairs with armrests are not available.
  • Announcements are in person.
  • The waiting room / area does have background music playing.
  • There is not a red flashing fire alarm beacon within the waiting room / area.
  • There is a television.
  • Vending machines are not available.
  • A water dispenser is not available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are moderate to good.
  • Comments View
    • The television is used to provide NHS and practice information.

Waiting Room / Area (Small Waiting Area)

  • There is a waiting room / area.
  • The waiting room / area is approximately 19m from the main entrance.
  • There is level access into the waiting room / area.
  • There is not a/are not door(s) into the waiting room / area.
  • The type of flooring is vinyl/laminate.
  • There is not a space for a wheelchair user to wait within the seating area.
  • All chairs are permanently fixed.
  • Chairs with armrests are not available.
  • Announcements are in person.
  • The waiting room / area does have background music playing.
  • There is not a red flashing fire alarm beacon within the waiting room / area.
  • There is not a television.
  • Vending machines are not available.
  • A water dispenser is not available.
  • There is not a play area or toys/books for a child to play with.
  • There is not space for an assistance dog to rest within the seating area.
  • Lighting levels are moderate to good.
  • Comments View
    • This Waiting Area is used for Nurse Clinics, Physiotherapy Clinics, and Minor ops appointments.

Consultation / Treatment Room (Consulting Room 6)

  • There is / are 24 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; Consulting Room 6.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 76cm (2ft 6in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is not adjustable.
  • A hoist is not available.
  • There is sufficient space next to the bed/couch for a mobile hoist to operate.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not height adjustable.
  • There are no chairs with armrests available.
  • All tables are permanently fixed.
  • The room does not have background music playing.
  • There is not a red flashing fire alarm beacon within the room.
  • Lighting levels are medium.

Accessible Toilet(s) (Reception)

  • Location and Access View
    • This accessible toilet is located at the front left of the building, to the rear right of the Reception Waiting Area.
    • This accessible toilet is approximately 8m (8yd 2ft) from the main entrance.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is not a radar key.
    • The key can be obtained from Reception.
    • There is pictorial and written text signage on or near the toilet door.
    • The contrast between the external door and wall is good.
    • The door opens outwards.
    • The door is heavy.
    • The door is locked by a twist lock.
    • The width of the accessible toilet opening is 90cm (2ft 11in).
    • The contrast between the internal door and wall is good.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door is good.
  • Toilet Features View
    • The dimensions of the accessible toilet are 140cm x 190cm (4ft 7in x 6ft 3in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 64cm (2ft 1in).
    • The transfer space is obstructed by a female sanitary bin.
    • There is a flush, however it is not on the transfer side.
    • There is not a spatula type lever flush.
    • There is a lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is good.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • There is an emergency alarm.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary and pedal bin disposal units.
    • There is not a/are not coat hook(s).
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • The toilet has a backrest and a cistern.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • The toilet seat colour contrast is poor.
    • There is not a toilet roll holder.
    • There is a wash basin.
    • The wash basin and tap(s) cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 74cm (2ft 5in).
    • There is a vertical wall-mounted grab rail on the left hand side of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
    • The wash basin tap type is lever mixer.
    • There is not a wall fixed soap dispenser.
    • There is a handheld soap dispenser available.
    • The soap dispenser cannot be reached from seated on the toilet.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 140cm (4ft 7in).
    • The contrast between the towel dispenser and the wall is poor.
    • There is a hand dryer.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 113cm (3ft 8in).
    • The contrast between the hand dryer and the wall is poor.
  • Baby Changing Facilities View
    • Baby changing facilities are located within the accessible toilet.
    • There is a flip down baby change table available.
    • The height of the baby change table is 94cm.

Accessible Toilet(s) (Waiting Room 2)

  • Location and Access View
    • This accessible toilet is located in Waiting Room 2, to the front right of the building.
    • This accessible toilet is approximately 8m (8yd 2ft) from the main entrance.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is not a radar key.
    • The key can be obtained from Reception.
    • There is pictorial signage on or near the toilet door.
    • The contrast between the external door and wall is good.
    • The door opens outwards.
    • The door is heavy.
    • The door is locked by a twist lock.
    • The width of the accessible toilet opening is 90cm (2ft 11in).
    • The contrast between the internal door and wall is good.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door is good.
  • Toilet Features View
    • The dimensions of the accessible toilet are 130cm x 196cm (4ft 3in x 6ft 5in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 64cm (2ft 1in).
    • The transfer space is obstructed by a female sanitary bin.
    • There is a flush on the transfer side.
    • There is not a spatula type lever flush.
    • There is a lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is good.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • There is an emergency alarm.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary disposal units.
    • There is not a/are not coat hook(s).
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • The toilet has a backrest and a cistern.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • The toilet seat colour contrast is poor.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 86cm (2ft 10in).
    • The contrast between the toilet roll holder and the wall is poor.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 76cm (2ft 6in).
    • There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 121cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 110cm (3ft 7in).
    • The contrast between the hand dryer and the wall is poor.

Standard Toilet(s)

  • Toilet Facilities View
    • The shared toilet is located along the rear left corridor.
    • There is step-free access into the toilet(s).
    • The standard toilet(s) is/are approximately 25m from the main entrance.
    • The colour contrast between the external toilet door(s) and wall(s) is good.
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 88cm.
    • The wash basin(s) tap type is lever.
    • Lighting levels are good.