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Grantham Hospital - GP Out of Hours

101 Manthorpe Road, Grantham, Lincolnshire, NG31 8DG

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Access Guide

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COVID-19 Information (Lincolnshire Community Health Services NHS Trust)

Summary

  • This is a community hospital property.
  • Services within the building include: a GP Out of Hours service.

Opening Times

  • Monday 18:30 - 08:00.
  • Tuesday 18:30 - 08:00.
  • Wednesday 18:30 - 08:00.
  • Thursday 18:30 - 08:00.
  • Friday 18:30 - 08:00.
  • Saturday 18:30 - 08:00.
  • Sunday 18:30 - 08:00.

Getting Here

  • By Road View
    • The hospital is situated on Manthorpe Road and is clearly signposted from all major routes. The postcode for Sat Nav is NG31 8DG. When dropping someone off at the hospital there are allocated drop off points, located outside A&E and the Tower Block.
    • The main car park is located directly outside the main entrance to the hospital. As you enter, please take a ticket from the entrance barrier. You need to keep your ticket with you and pay at the pay station on your way back to your car. Patient and visitor car parks that are not barrier controlled operate a pay and display system. You can find a space and then purchase a ticket from one of the pay and display machines. All patients, visitors and staff need to park in designated parking spaces or they will receive a charge if parked inappropriately. Please make sure you bring the appropriate change with you as the machines do not accept card payments.
  • By Bus View
    • There is an onsite bus stop which is located close to the main entrance. You can use Traveline to start to plan your journey by bus.
  • By Train View
    • The nearest station is Grantham which is 1.1 miles away. To view the route use the Google Maps link below.
  • Useful Links View

Getting Help and Assistance

  • A member of staff trained in BSL skills is not normally on duty.
  • British Sign Language interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • The alternative formats documents can be provided in include; Braille on request, large print on request, Makaton on request, different languages on request, voice recognition CD on request and audio on request.
  • There is not a wheelchair to borrow to aid transferring around the building.
  • Water bowls for assistance dogs are available.
  • Home visits services are not available.

Parking

  • Parking View
    • The venue does have a dedicated car park.
    • The car park is located to the side of the building.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 3 designated Blue Badge parking bay(s) within the car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 368cm x 598cm (12ft 1in x 19ft 7in).
    • There is a 120cm hatched zone around the Blue Badge parking bay(s).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There are additional car parks for staff and visitors.
    • There are additional car parks throughout the hospital grounds. The additional car parks are pay and display or pay on foot.
  • Paying View
    • There are not parking charges for the car park.
    • Payment signs are not provided.
    • Parking is free for Blue Badge holders.
  • Access from the Car Park View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The entrance is clearly visible from the car park.
    • The surface on the approach to the entrance is tarmac.
    • The nearest designated Blue Badge parking bay is approximately 4m (4yd 1ft) from the Kingfisher Children's Unit entrance.

Bus Stop(s) and Drop-off Point(s)

Getting To (GP Out of Hours Service)

  • The GP Out of Hours Service is/are located in the Kingfisher Children's Unit.
  • Access to the GP Out of Hours Service is via the Kingfisher Children's Unit entrance.
  • Enter via the Kingfisher Children's Unit entrance and continue past The Children's Unit reception. Turn right and upon reaching the end of the corridor turn left. The GP Out of Hours Service is directly ahead. Use the bell and a member of staff will escort you from the entrance to the clinic.
  • There is step free access to the GP Out of Hours Service.
  • The GP Out of Hours Service is approximately 16m from the Kingfisher Children's Unit entrance.
  • Wayfinding signage is not provided.
  • Dementia friendly signage is not provided.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

Outside Access (Kingfisher Children's Unit Entrance)

  • Entrance Details View
    • This information is for the entrance located at the front of the Kingfisher Children's Unit, to the rear of the hospital.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The bell is not in a suitable position to allow wheelchair users to gain access.
    • The intercom is not in a suitable position to allow wheelchair users to gain access.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 139cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 131cm.
  • Ramp/Slope Details View
    • The ramp/slope is located in front of the entrance.
    • The gradient of the ramp/slope is slight.

Entrance (GP Out of Hours Entrance)

  • Entrance Details View
    • This information is for the entrance located to the right hand side of the Kingfisher's Children's Unit.
    • The entrance area/door is not clearly signed with the name of the service/department.
    • There is step free access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is not a hand sanitiser.
    • There is not a door release button when exiting.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 160cm.

Reception

  • Reception View
    • The reception point is located towards the centre of the GP Out of Hours area.
    • The reception point is approximately 9m (9yd 2ft) from the GP Out of Hours entrance.
    • Clear signage for the reception area/desk is not visible from the entrance.
    • There is step free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are not windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are good.
    • The height of the reception counter is medium height (77cm - 109cm).
    • There is sufficient space to write or sign documents on the counter.
    • There is not a low section of the counter (76cm or below) available.
    • The counter is staffed.
    • There is not a hearing assistance system.
  • Reception Waiting Area View
    • There is not a waiting area close to the reception point.

Waiting Room / Area

  • There is a waiting room / area.
  • The waiting room / area is approximately 13m from the GP Out of Hours entrance.
  • There is level access into the waiting room / area.
  • There is a/are door(s) into the waiting room / area.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 85cm (2ft 9in).
  • The type of flooring is vinyl/laminate.
  • There is a space for a wheelchair user to wait within the seating area.
  • No chairs are permanently fixed.
  • Some chairs with armrests are available.
  • No tables are permanently fixed.
  • Announcements are in person.
  • The waiting room / area does not have background music playing.
  • There is not a flashing fire alarm beacon within the waiting room / area.
  • There is not a television.
  • Vending machines are not available.
  • A water dispenser is not available.
  • There is a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are medium.

Inside Access (GP Out of Hours Service)

  • There is level access once inside.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • Wayfinding signage is not available.
  • The type of flooring in walkways and corridors is vinyl/laminate.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are varied.

Consultation / Treatment Room

  • There is / are 3 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; Consulting Room 1.
  • The consultation / treatment room is approximately 12m from the GP Out of Hours entrance.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 87cm (2ft 10in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • A hoist can be brought in from another department.
  • There is sufficient space next to the bed/couch for a mobile hoist to operate.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not adjustable.
  • There are no chairs with armrests available.
  • All tables are permanently fixed.
  • The room does not have background music playing.
  • There is not a flashing fire alarm beacon within the room.
  • Lighting levels are medium.

Accessible Toilet(s)

  • There is not an/are not accessible toilet(s) within this venue designated for public use.

Standard Toilet(s)

  • Standard toilet facilities are available.
  • Access to Standard Shared Toilet(s) View
    • The shared toilets that were surveyed are located to the centre of the Out of Hours clinic.
    • The shared toilet(s) is/are approximately 10m (10yd 2ft) from the Out of Hours entrance.
    • Inside the venue, there is level access to the shared toilet(s).
    • There is written text signage on or near the toilet door.
    • An ambulant toilet with wall mounted grab rails is not available.
    • The tap type is lever.
    • There is not a flashing fire alarm beacon within the toilets.
    • Lighting levels are good.
    • Lighting levels are at least 100 lux at floor level.

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