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Pilgrim Hospital - Out of Hours

Sibsey Road, Boston, Lincolnshire, PE21 9QS

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COVID-19 Information (Lincolnshire Community Health Services NHS Trust)

Summary

  • This is a community hospital property.
  • Services within this area include: A GP Out of Hours clinic.

Opening Times

  • This service is open 24 hours.

Getting Here

  • By Road View
    • The hospital is situated on Sibsey Road Boston and is clearly signposted from all major routes. The postcode for Sat Nav is PE21 9QS.
    • The main car park is located directly outside the main entrance to the hospital. As you enter, please take a ticket from the entrance barrier. You need to keep your ticket with you and pay at the pay station on your way back to your car. Patient and visitor car parks that are not barrier controlled operate a pay and display system. You can find a space and then purchase a ticket from one of the pay and display machines. All patients, visitors and staff need to park in designated parking spaces or they will receive a charge if parked inappropriately. Please make sure you bring the appropriate change with you as the machines do not accept card payments. If you are dropping someone off at the hospital there are allocated drop off points, located in front of the main entrance and between A&E and Outpatients.
  • By Bus View
    • There is a bus stop which is located on Sibsey Road with access to the main entrance. You can use Traveline to start to plan your journey by bus.
  • By Train View
    • The nearest station is Boston, which is 1.8 miles away.
  • Useful Links View

Getting Help and Assistance

  • A member of staff trained in BSL skills is not normally on duty.
  • British Sign Language interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • The alternative formats documents can be provided in include; Braille on request, large print on request, Makaton on request, different languages on request, voice recognition CD on request and audio on request.
  • An assistance dog toilet area can be provided onsite.
  • There is a wheelchair to borrow to aid transferring around the building.
  • Water bowls for assistance dogs are available.
  • Home visits services are not available.

Parking (Blue Badge Car Park)

  • Parking View
    • The venue does have a dedicated car park.
    • The car parking facilities are for Blue Badge holders only.
    • The car park is located in front of the hospital.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are signposted and have markings which are faded.
    • There is/are 10+ designated Blue Badge parking bay(s) within the car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 337cm x 491cm (11ft 1in x 16ft 1in).
    • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
    • The dimensions of other designated Blue Badge parking bay(s) vary in size.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There are additional car parks for staff and visitors.
    • There are additional car parks without Blue Badge bays in front of the Blue Badge car park, and to the left of the hospital.
  • Paying View
    • There are parking charges for the car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the entrance to the car park, at the payment machines in the car park and throughout the car park.
    • Payment signs do make it clear if parking charges apply to Blue Badge holders.
    • Parking is not free for Blue Badge holders.
    • Payment machines are located at the side of the car park.
    • There is not a payment machine at a convenient height for wheelchair users.
  • Access from the Car Park View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are dropped kerbs.
    • The entrance is clearly visible from the car park.
    • The surface on the approach to the entrance is tarmac and concrete tiles.
    • There is tactile paving on dropped kerbs between the car park and the entrance.
    • The nearest designated Blue Badge parking bay is approximately 31m (33yd 2ft) from the A&E entrance.

Parking (Outpatients Car Park)

  • Parking View
    • The venue does have a dedicated car park.
    • The car park is located in front of the hospital.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does have a barrier control system.
    • Controls at the barrier are not within the range of 100cm to 110cm.
    • The car park surface is tarmac.
    • There is not a/are not Blue Badge parking bay(s) available.
    • There is an additional car park for visitors.
    • There is a Blue Badge car park in front of this car park. There is an additional standard car park to the left of the hospital.
  • Paying View
    • There are parking charges for the car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the entrance to the car park, at the payment machines in the car park and throughout the car park.
    • Payment signs do make it clear if parking charges apply to Blue Badge holders.
    • Parking is not free for Blue Badge holders.
    • Payment machines are located at the front of the car park.
    • There is not a payment machine at a convenient height for wheelchair users.
  • Access from the Car Park View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are dropped kerbs.
    • The entrance is clearly visible from the car park.
    • The surface on the approach to the entrance is tarmac and concrete tiles.
    • There is tactile paving on dropped kerbs between the car park and the entrance.

Bus Stop(s) and Drop-off Point(s)

  • Bus Stop(s) View
    • There is an onsite bus stop.
    • The bus stop is located to the front of the hospital.
    • The bus stop is covered. There is seating inside. There is not space for a wheelchair user. There is a raised kerb to enter and exit the bus.
    • The surface of the route from the bus stop to the entrance is concrete tiles and block paving. After exiting the bus bear left, and then turn right. There is a designated crossing point to cross from the bus stop to the drop off point. There are dropped kerbs with tactile paving. The crossing point is white, black, and red block paved. The bus stop is 19m from the Accident & Emergency entrance. The route is uneven in places.
  • Drop-off Point(s) View
    • There is a/are clearly marked onsite drop-off point(s).
    • The drop-off point is located in front of the hospital.
    • From the drop-off point turn left and proceed along the footpath to the entrance on the right. There is no road to cross between the drop-off point and the entrance. The surface of the footpath is concrete tiles. The drop-off point is 11m from the Accident & Emergency entrance. The route is uneven in places.

Outside Access (A&E Entrance)

  • Entrance Details View
    • This information is for the entrance located at the front left of the hospital.
    • The entrance area/door is clearly signed.
    • There is step free access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically (towards you).
    • The door(s) is/are double width.
    • The width of the door opening is 178cm.

Getting To (GP Out of Hours)

  • GP Out of Hours is/are located ahead as you enter the A&E entrance.
  • Access to GP Out of Hours is via the A&E entrance.
  • Enter the hospital via the A&E entrance. The GP Out of Hours department is immediately ahead as you enter, signed as GP Waiting Area.
  • There is step free access to GP Out of Hours.
  • GP Out of Hours is approximately 6m from the A&E entrance.
  • Wayfinding signage is not provided.
  • Dementia friendly signage is not provided.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

Entrance (GP Out of Hours)

  • Entrance Details View
    • This information is for the entrance located on the ground floor of the A&E area of Pilgrim's Hospital.
    • The entrance area/door is clearly signed with the name of the service/department.
    • There is step free access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is not a hand sanitiser.
    • There is a door release button when exiting.
    • The height of the door release button is 105cm (3ft 5in).
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 176cm.

Inside Access

  • There is level access once inside.
  • Motorised scooters are allowed in public parts of the venue.
  • Wayfinding signage is not available.
  • The type of flooring in walkways and corridors is vinyl/laminate.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are varied.

Consultation / Treatment Room (OOH Consultation Room 2)

  • There is / are 3 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; OOH Consultation Room 2.
  • The consultation / treatment room is approximately 24m from the GP Out of Hours entrance.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 86cm (2ft 10in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • A hoist can be brought in from another department.
  • There is not sufficient space next to the bed/couch for a mobile hoist to operate.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not adjustable.
  • There are no chairs with armrests available.
  • All tables are permanently fixed.
  • The room does not have background music playing.
  • There is not a flashing fire alarm beacon within the room.
  • Lighting levels are medium.

Accessible Toilet(s)

  • There is not an/are not accessible toilet(s) within this venue designated for public use.

Standard Toilet(s)

  • Standard toilet facilities are available.
  • Access to Standard Shared Toilet(s) View
    • The shared toilets that were surveyed are located to the rear left of the GP Out of Hours reception and waiting area.
    • The shared toilet(s) is/are approximately 17m (18yd 1ft) from the GP Out of Hours entrance.
    • Inside the venue, there is level access to the shared toilet(s).
    • There is written text signage on or near the toilet door.
    • An ambulant toilet with wall mounted grab rails is not available.
    • The tap type is twist/turn.
    • There is not a flashing fire alarm beacon within the toilets.
    • Lighting levels are good.
    • Lighting levels are at least 100 lux at floor level.