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Ash Villa

Willoughby Road, Greylees, Sleaford, Lincolnshire, NG34 8QA

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Access Guide

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Summary

  • Services within the building include: a 15 bed acute treatment ward for females.
  • This is a Mental Health Inpatient Unit.

Getting Here (Ash Villa)

Getting Help and Assistance (Ash Villa)

  • A member of staff trained in BSL skills is not normally on duty.
  • British Sign Language interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • The alternative formats documents can be provided in include; Braille on request, large print on request, Makaton on request and different languages on request.
  • There is not a wheelchair to borrow to use around the building.
  • Water bowls for assistance dogs are not available.
  • There is not a/are not hearing assistance system(s) available.
  • Home visits services are not available.

Parking (Ash Villa)

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located in front of the building.
    • EV charging points are for staff use only.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 1 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 250cm x 492cm (8ft 2in x 16ft 1in).
    • The nearest Blue Badge bay is 30m (98ft) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are uneven surfaces.
    • The car park surface is tarmac.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does not have tactile paving.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Public Car Parks View
    • There is not a car park for public use within 200m (approx).
  • On Street Parking and Drop-off Details View
    • On street marked Blue Badge bays are not available.
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • Entrance Details View
    • This information is for the entrance located at the front of the building.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped or stepped access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • There is a bell/buzzer.
    • The height of the bell/buzzer is 97cm (3ft 2in).
    • There is an intercom.
    • The height of the intercom is 120cm (3ft 11in).
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 140cm (4ft 7in).
    • There is not a door release button when exiting.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 86cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
    • There is a second set of doors.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 140cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • Ramp/Slope Details View
    • The ramp/slope is located to the left of the entrance as you face it, leading from the car park.
    • The ramp/slope gradient is slight.
    • The ramp/slope is permanent.
    • There is a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on both sides going up the ramp.
    • The width of the ramp is 120cm.
    • The ramp/slope does bypass the step(s).
  • Step Details View
    • The step(s) is/are located to the right of the entrance as you face it.
    • There is/are 3 step(s).
    • The step(s) is/are not clearly marked.
    • The step(s) is/are medium (11cm - 17cm).
    • There is not a/are not handrail(s) at the step(s).
  • Comments View
    • There is an additional intercom to communicate with reception between the two sets of doors.
    • The intercom is 95cm high.
    • The patient bell is 124cm high.

Reception (Ash Villa)

  • Reception View
    • The reception point is located to the left as you enter the first set of entrance doors.
    • The reception point is approximately 2m (2yd 7in) from the main entrance.
    • The reception area/desk is clearly visible from the entrance.
    • There is step free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is placed in front of a background which is patterned.
    • The lighting levels at the reception point are good.
    • The height of the reception counter is low (76cm or lower).
    • There is not sufficient space to write or sign documents on the counter.
    • The counter is staffed.
    • There is a bell to attract attention.
    • The bell is at a suitable height for a wheelchair user.
    • There is not a hearing assistance system.
    • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
  • Reception Waiting Area View
    • There is a waiting area close to the reception point.
    • Access to the waiting area is unobstructed.
    • The type of flooring is carpet.
    • There is not sufficient space for a wheelchair user to use the waiting area.
    • There are two seater sofas.
    • No tables are permanently fixed.
    • The waiting room / area does not have background music playing.
    • There is not a red flashing fire alarm beacon within the waiting room / area.
    • There is not a television.
    • Vending machines are not available.
    • A water dispenser is not available.
    • There is not a play area or toys/books for a child to play with.
    • There is not space for an assistance dog to rest within the seating area.
    • Lighting levels are good.

Inpatient Unit / Ward (Ash Villa)

  • Unit / Ward Information View
    • This is a female unit/ward.
    • There is/are 15 bedroom(s) available.
    • The bedrooms do not have ensuite facilities.
    • There is/are 15 bed(s) on this unit/ward in total.
    • There is a hand sanitiser.
    • There is level access throughout the unit/ward.
    • The type of flooring is vinyl/laminate.
    • There is flooring on the unit/ward which is shiny and could cause issues with glare or look slippery to some people.
    • The unit/ward does not play background music.
    • A mobile hoist is available on the unit/ward.
    • There are accessible washroom facilities with wheel in showers and baths for patients on the unit/ward.
    • There are accessible toilet facilities for patients on the unit/ward.
    • Toilets suitable for ambulant disabled patients are available on the unit/ward.
    • The lighting levels are good.
  • Visitor Facilities View
    • There is a relatives' room on the unit/ward.
    • There are standard toilet facilities on the unit/ward for visitors.
  • Visiting Times View
    • There are no set visiting times, please contact the ward in advance.
    • Protected meal times are between 8:30 to 9:30, 12:30 to 13:00 and 17:00 to 17:30.