You are on Summary. Skip to the next section.

Summary

• This is a children's unit.
• Services within the building include: Four multi-disciplinary CAMHS teams based in Lincoln, Louth, Boston and Grantham
  An accessible service with four CAMHS hubs and outreach clinics in various locations
  Specialist routine assessment within 6 weeks of referral (excluding children requiring neurological assessments)
  Priority specialist assessment for Looked After Children (LAC) and those open to Youth Offending Service (YOS)
  Specialist complex assessment, intervention and case management for young people displaying sexual harmful behaviours
  Support and consultation to Universal Services through a Professional Advise Line and/or face to face Professional consultation
  Support to children in care, identified link workers to children residential homes in Lincolnshire to provide case consultations and/or training on mental health
  Peer support workers in all CAMHS hubs
  A CAMHS involvement Network supporting young people to participate in service development
  Evidence based treatment pathways, offering specialist intervention including Eye Movement Desensitisation and Reprocessing (EMDR), Cognitive Behaviour Therapy (CBT) and Interpersonal Therapy for Adolescents (IPT-A)
  Systemic Family Therapy Clinics in all CAMHS hubs
  Seamless transition into adult mental health services where required.

You are on Getting Here. Skip to the next section.

Getting Here

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• By Road View
  • CAMHS Core Service Team (Lincoln ) satellite site is located to the north of Gainsborough town centre, off the A159.
    From the north take the A159 towards Gainsborough. Continue along the A159 into Gainsborough and turn right onto Vanessa Drive. CAMHS Core Service Team (Lincoln ) satellite site is located in The Forum, on the left hand side of Vanessa Drive.
    From the east and west take the A631 towards Gainsborough. At the roundabout in Gainsborough turn left onto the A159, signposted Town Centre. Continue along the A159 through the town centre, following the signs for Scunthorpe. Turn left onto Vanessa Drive. CAMHS Core Service Team (Lincoln ) satellite site is located in The Forum, on the left hand side of Vanessa Drive.
    From the south take the A156 to Gainsborough. Continue onto the A159 and proceed through the town centre, following the signs for Scunthorpe. Turn left onto Vanessa Drive. CAMHS Core Service Team (Lincoln ) satellite site is located in The Forum, on the left hand side of Vanessa Drive.
  • There is no on site parking for visitors and patients. Information on parking is provided by the service prior to patients' first visits.
• By Bus View
  • The nearest bus stop is Forum Dental Surgery, which is 59m from the site. Forum Dental Surgery bus stop is served by buses 61 and 106. For directions please see the Google maps link.
• By Train View
  • The nearest station is Gainsborough Central, which is 1.1 miles from The Forum. The 106 bus departs from Marshall's Yard, a short walk from Gainsborough Central, to Forum Dental Surgery bus stop. For directions please see the Google maps link. Local taxis are available from the station.
• Useful Links View
  • Please click the link below for bus timetables and travel information.
  • To view the web page described above click here (opens in new tab).
  • Google maps directions from Forum Dental Surgery bus stop to The Forum.
  • To view the web page described above click here (opens in new tab).
  • Train timetables and ticket information for trains to Gainsborough Central.
  • To view the web page described above click here (opens in new tab).
  • Google maps directions from Gainsborough Central to The Forum.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• A member of staff trained in BSL skills is not normally on duty.
• British Sign Language interpreters can be provided on request.
• Language interpreters can be provided on request.
• The alternative formats documents can be provided in include; Braille on request, large print on request, different languages on request and audio on request.
• There is not a wheelchair to borrow to use around the building.
• Water bowls for assistance dogs are available.
• There is a/are hearing assistance system(s) available.
• Home visits services are not available.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

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• Public Car Parks View
  • There is not a car park for public use within 200m (approx).
• On Street Parking and Drop-off Details View
  • On street marked Blue Badge bays are not available.
  • Clearly signed and / or standard marked parking bays are not available.
  • There is not a designated drop off point.
• Comments View
  • CAMHS users are not permitted to use the car parking spaces at The Forum, and provide service users with parking information prior to a first appointment.

You are on Getting To (CAMHS). Skip to the next section.

Getting To (CAMHS)

• CAMHS is/are located on the first floor of The Forum.
• Access to CAMHS is via the Forum main entrance.
• After entering The Forum via the main entrance turn left. The lift is located to the left. Take the lift to the first floor. Exit the lift bear slight right and CAMHS is located ahead.
• There is step free access, via lift, to CAMHS.
• CAMHS is approximately 3m from the lift.
• Wayfinding signage is not provided.
• Dementia friendly signage is not provided.
• There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 09:00 - 17:00.
• Tuesday 09:00 - 17:00.
• Wednesday 09:00 - 17:00.
• Thursday 09:00 - 17:00.
• Friday Closed.
• Saturday Closed.
• Sunday Closed.

You are on Outside Access (The Forum Main Entrance). Skip to the next section.

Outside Access (The Forum Main Entrance)

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• Entrance Details View
  • This information is for the entrance located at the right hand side of the building.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 124cm (4ft 1in).
  • There is not a door release button when exiting.
  • The main door(s) open(s) automatically (away from you).
  • The door(s) is/are double width.
  • The width of the door opening is 160cm.
• Ramp/Slope Details View
  • The ramp/slope is located to the left and right as you face the entrance.
  • The ramp/slope gradient is steep.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on both sides going up the ramp.
  • The width of the ramp is 150cm.

You are on Other Floors. Skip to the next section.

Other Floors

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• Stairs View
  • Signs indicating the location of the stairs are clearly visible from the entrance.
  • There are manual, heavy, single doors to enter and exit the stairwell on the ground floor.
  • The floors which are accessible by stairs are G, 1.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are not between the recommended 15cm and 18cm.
  • The depth of the step(s) is/are between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor of the building are not provided on landings.
  • The lighting levels are good.
• Comments View
  • There is an intercom to access the stairwell on the ground floor.
  • The height of the intercom is 131cm.
  • There is a push button to unlock the door to exit the stairwell on the ground floor.
  • The height of the push button is 127cm.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located to the right as you enter via The Forum main entrance.
• Signs indicating the location of this lift are not clearly visible from the entrance.
• The lift is approximately 4m (4yd 1ft) from the Forum main entrance.
• The lift is a platform lift.
• Staff do not need to be notified for use of the lift.
• The floors which are accessible by this lift are G, 1.
• Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is good.
• The colour contrast between the external lift control plate and the wall is good.
• The clear door width is 95cm (3ft 1in).
• The dimensions of the lift are 110cm x 142cm (3ft 7in x 4ft 8in).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• There is not a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is not a hearing loop system.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is good.

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• Comments View
  • The lift door is manual, heavy and opens towards you (pull).

You are on Entrance (CAMHS Entrance). Skip to the next section.

Entrance (CAMHS Entrance)

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• Entrance Details View
  • This information is for the entrance located on the first floor of The Forum.
  • The entrance area/door is clearly signed with the name of the service/department.
  • There is step free access at this entrance, via lift.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is not a hand sanitiser.
  • There is not a door release button when exiting.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 76cm.

You are on Reception. Skip to the next section.

Reception

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• Reception View
  • The reception point is located to the right as you enter via the CAMHS entrance.
  • The reception point is approximately 1m (3ft 3in) from the CAMHS entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is medium height (77cm - 109cm).
  • There is sufficient space to write or sign documents on the counter.
  • There is not a low section of the counter (76cm or below) available.
  • The counter is staffed.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • The hearing assistance system is signed.
  • Staff are trained to use the hearing assistance system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 25/02/2020.
  • The hearing assistance system was working at the time of testing.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
• Reception Waiting Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is obstructed.
  • The type of flooring is carpet.
  • There is not sufficient space for a wheelchair user to use the waiting area.
  • There is a mixture of seating with and without armrests.
  • No tables are permanently fixed.
  • The waiting room / area does not have background music playing.
  • There is not a red flashing fire alarm beacon within the waiting room / area.
  • There is not a television.
  • Vending machines are not available.
  • A water dispenser is available.
  • There is a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are medium.
• Comments View
  • The waiting area is located opposite the reception counter.
  • There is a door to enter the waiting area.
  • The door opens away from you (push).
  • The door is heavy.
  • The door is 76cm wide.

You are on Getting Around. Skip to the next section.

Getting Around

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• Access View
  • There is step free access throughout the building.
• Circulation View
  • There are doors in corridors which have to be opened manually.
  • The type of flooring in walkways and corridors is carpet.
  • Handrails are not provided in corridors.
  • Seating is not provided in corridors.
  • There is good colour contrast between the walls and floor in the majority of corridors.
  • The lighting levels are varied.
• Signage and Wayfinding View
  • Wayfinding signage is not provided.
• Safe Place(s) View
  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
• Audio View
  • This venue does not play background music in public areas.
  • Staff are trained to use the system.

You are on Consultation / Treatment Room (Art/Therapy Room (Orlando)). Skip to the next section.

Consultation / Treatment Room (Art/Therapy Room (Orlando))

• There is / are 3 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Art/Therapy Room (Orlando).
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 77cm (2ft 6in).
• The type of flooring is carpet.
• There is not room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are no chairs with armrests available.
• Some tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are good.

You are on Consultation / Treatment Room (Therapy Room 1 (Paris)). Skip to the next section.

Consultation / Treatment Room (Therapy Room 1 (Paris))

• There is / are 3 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Therapy Room 1 (Paris).
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 77cm (2ft 6in).
• The type of flooring is carpet.
• There is not room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are no chairs with armrests available.
• Some tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are good.

You are on Consultation / Treatment Room (Therapy Room 2 (Mumbai)). Skip to the next section.

Consultation / Treatment Room (Therapy Room 2 (Mumbai))

• There is / are 3 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Therapy Room 2 (Mumbai).
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 78cm (2ft 7in).
• The type of flooring is carpet.
• There is not room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are no chairs with armrests available.
• Some tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are good.

You are on Accessible Toilet(s) (Female - Left Side Transfer). Skip to the next section.

Accessible Toilet(s) (Female - Left Side Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located on the ground floor of The Forum, to the right as you enter via The Forum main entrance.
  • This accessible toilet is approximately 4m (4yd 1ft) from the Forum main entrance.
  • There is step-free access into the accessible toilet.
  • This is a female toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial signage on or near the toilet door.
  • The contrast between the external door and wall is good.
  • The door opens outwards.
  • The door is heavy.
  • The door is locked by a lever twist.
  • The width of the accessible toilet opening is 85cm (2ft 9in).
  • The contrast between the internal door and wall is good.
  • The door does not have a horizontal grab rail.
• Toilet Features View
  • The dimensions of the accessible toilet are 116cm x 227cm (3ft 10in x 7ft 5in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 75cm (2ft 6in).
  • The transfer space is obstructed by a female sanitary bin.
  • There is a flush, however it is not on the transfer side.
  • There is a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is fair.
  • There is not a/are not wall-mounted grab rail(s) available.
  • The contrast between the walls and floor is good.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are female sanitary and pedal bin disposal units.
  • There is not a/are not coat hook(s).
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • The toilet has a cistern.
  • There is a lid attached to the toilet seat.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet seat colour contrast is poor.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 90cm (2ft 11in).
  • The contrast between the toilet roll holder and the wall is fair.
  • There is a wash basin.
  • The wash basin and tap(s) cannot be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 82cm (2ft 8in).
  • There are no vertical wall-mounted grab rails at the wash basin.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 112cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 108cm (3ft 7in).
  • The contrast between the hand dryer and the wall is good.
• Baby Changing Facilities View
  • Baby changing facilities are located within the accessible toilet.
  • There is a flip down baby change table available.
  • The height of the baby change table is 100cm.

You are on Accessible Toilet(s) (Male - Left Side Transfer). Skip to the next section.

Accessible Toilet(s) (Male - Left Side Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located on the ground floor of The Forum, to the right as you enter via The Forum main entrance.
  • This accessible toilet is approximately 3m (3yd 10in) from the Forum main entrance.
  • There is step-free access into the accessible toilet.
  • This is a male toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial signage on or near the toilet door.
  • The contrast between the external door and wall is good.
  • The door opens outwards.
  • The door is heavy.
  • The door is locked by a lever twist.
  • The width of the accessible toilet opening is 86cm (2ft 10in).
  • The contrast between the internal door and wall is good.
  • The door does not have a horizontal grab rail.
• Toilet Features View
  • The dimensions of the accessible toilet are 107cm x 228cm (3ft 6in x 7ft 6in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 81cm (2ft 8in).
  • The transfer space is obstructed by a female sanitary bin.
  • There is a flush, however it is not on the transfer side.
  • There is a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is fair.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on the left.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is not a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is fair.
  • The contrast between the walls and floor is good.
  • There is an emergency alarm.
  • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are female sanitary disposal units.
  • There is not a/are not coat hook(s).
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • The toilet has a cistern.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet seat colour contrast is poor.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 96cm (3ft 2in).
  • The contrast between the toilet roll holder and the wall is fair.
  • There is a wash basin.
  • The wash basin and tap(s) cannot be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 82cm (2ft 8in).
  • There are no vertical wall-mounted grab rails at the wash basin.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 115cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 103cm (3ft 5in).
  • The contrast between the hand dryer and the wall is good.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• The accessible toilets are also used as the standard female and male toilets.