You are on Summary. Skip to the next section.

Summary

• This is a health centre.
• Services within the building include: Qualified Cognitive Behavioural Therapists, Counsellors, Interpersonal Therapists, Psychological Wellbeing Practitioners and Employment Advisors; all employed by Lincolnshire Partnership NHS Foundation Trust to provide psychological treatment on behalf of Lincolnshire Clinical Commissioning Groups.

You are on Getting Here. Skip to the next section.

Getting Here

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• By Road View
  • Gainsborough Health Clinic is located in Gainsborough town centre, off the A159.
    From the north take the A159 towards Gainsborough. Continue along the A159 into Gainsborough and turn right onto Heaton Street, and left onto Hickman Street. Gainsborough Health Clinic is located on the right.
    From the east and west take the A631 towards Gainsborough. At the roundabout in Gainsborough turn left onto the A159, signposted Town Centre. Continue along the A159 into the town centre, turn left onto Heaton Street, and left onto Hickman Street. Gainsborough Health Clinic is located on the right.
    From the south take the A156 to Gainsborough. Continue onto the A159 and proceed through the town centre, turn left onto Heaton Street, and left onto Hickman Street. Gainsborough Health Clinic is located on the right.
  • There is no on site parking. There is a public car park next to the health clinic, and standard on street parking on Hickman Street.
• By Bus View
  • The nearest bus stop is Gainsborough bus station, which is located behind the health clinic and is 140m from the health clinic. Gainsborough bus station is served by buses 61, 95, 97, 98, 100 InterConnect, 101, 105, 106, 106A, 107, 195, 367, 398, Into Town 1, and Into Town 2. For directions please see the Google maps link.
• By Train View
  • The nearest station is Gainsborough Central, which is 0.7 miles from the health clinic. There is no direct public transport link from the station to the health clinic. For directions please see the Google maps link.
• Useful Links View
  • For bus timetables and travel information please click here.
  • To view the web page described above click here (opens in new tab).
  • Google maps directions from Gainsborough bus station to Gainsborough Health Clinic.
  • To view the web page described above click here (opens in new tab).
  • For train timetables and ticket information for trains to Gainsborough Central.
  • To view the web page described above click here (opens in new tab).
  • Google maps directions from Gainsborough Central station to Gainsborough Health Clinic.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• A member of staff trained in BSL skills is not normally on duty.
• British Sign Language interpreters can be provided on request.
• Language interpreters can be provided on request.
• The alternative formats documents can be provided in include; Braille on request, large print on request, different languages on request and audio on request.
• There is a wheelchair to borrow to use around the building.
• Water bowls for assistance dogs are available.
• There is a/are hearing assistance system(s) available.
• Home visits services are available.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

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• Public Car Parks View
  • There is a car park for public use within 200m (approx).
  • The name of the car park is Bridge Street Car Park.
  • The car park is located on Hickman Street.
• On Street Parking and Drop-off Details View
  • On street marked Blue Badge bays are not available.
  • Clearly signed and / or standard marked parking bays are available.
  • Standard marked parking bays are located on Hickman Street.
  • There is not a designated drop off point.
• Comments View
  • The standard on street parking is not marked into individual bays.
  • The width of the bay is 212cm.
  • There is room for approximately 6 vehicles in the bay.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance Details View
  • This information is for the entrance located at the front of the building.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • There is a bell/buzzer.
  • The height of the bell/buzzer is 115cm (3ft 9in).
  • There is not an intercom.
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 150cm (4ft 11in).
  • There is a door release button when exiting.
  • The height of the door release button is 108cm (3ft 7in).
  • Standard manual wheelchairs are available for people to borrow at this entrance.
  • The main door(s) open(s) automatically (towards you).
  • The door(s) is/are double width.
  • The width of the door opening is 137cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
• Ramp/Slope Details View
  • The ramp/slope is located in front of the entrance.
  • The ramp/slope gradient is slight.
• Comments View
  • The entrance doors are automatic to enter and push pad to exit.

You are on Reception. Skip to the next section.

Reception

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• Reception View
  • The reception point is located to the left as you enter via the main entrance.
  • The reception point is approximately 1m (3ft 3in) from the main entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are no windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is high (110cm+).
  • There is sufficient space to write or sign documents on the counter.
  • There is a low section of the counter (76cm or below) available.
  • There is sufficient space to write or sign documents on the low section of the counter.
  • The counter is staffed.
  • There is a hearing assistance system.
  • The type of system is a portable loop.
  • The hearing assistance system is signed.
  • Staff are trained to use the hearing assistance system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 24/02/2020.
  • The hearing assistance system was working at the time of testing.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
• Reception Waiting Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • The type of flooring is vinyl/laminate.
  • There is not sufficient space for a wheelchair user to use the waiting area.
  • There is a mixture of seating with and without armrests.
  • No tables are permanently fixed.
  • The waiting room / area does have background music playing.
  • There is not a red flashing fire alarm beacon within the waiting room / area.
  • There is not a television.
  • Vending machines are not available.
  • A water dispenser is available.
  • There is a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are moderate to good.

You are on Getting Around. Skip to the next section.

Getting Around

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• Access View
  • There is step free access throughout the building.
• Circulation View
  • There are doors in corridors which have to be opened manually.
  • The type of flooring in walkways and corridors is carpet and vinyl.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • Handrails are not provided in corridors.
  • Seating is not provided in corridors.
  • There is good colour contrast between the walls and floor in the majority of corridors.
  • The lighting levels are varied.
• Signage and Wayfinding View
  • Wayfinding signage is provided.
  • The colour, design and typeface of signs is consistent throughout the building.
  • The wayfinding signage does not include pictograms.
  • Dementia friendly signage is not provided.
• Safe Place(s) View
  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
• Audio View
  • This venue does play background music in public areas.
  • Music is played in the reception area.
  • There is a hearing assistance system in the public areas of the building.
  • The type of system is a portable loop.
  • The portable loop is located on the reception desk and can be used in the Group Room.
  • Staff are trained to use the system.

You are on Room(s) (Group Room 4). Skip to the next section.

Room(s) (Group Room 4)

• The room surveyed was Group Room.
• Room 4 is located along the right hand corridor of the building, just beyond the reception area.

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• Access View
  • There is not wayfinding signage on route to the room(s).
  • There is numerical signage for the room, that is clearly visible.
  • The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • The colour contrast between the external door and wall is good.
  • The colour contrast between the internal door and wall is good.
  • There is step-free access into the room(s).
• Room Details View
  • The door(s) open(s) away from you (push).
  • The door(s) for the room(s) is/are not push pad activated.
  • The door(s) is/are single (with a locked extension leaf).
  • The door opening width(s) is/are 75cm+ for the room(s).
  • The door may be difficult for some to open.
  • There is not a hearing assistance system for the room(s).
  • This room has a whiteboard.
  • There is not a red flashing fire alarm beacon in the room(s).
  • There is not fixed furniture within the room(s).
  • The clear floor space beneath tables in the room(s) ranges between 48cm and 72cm.
  • A height adjustable table/bench is not available.
  • There is sufficient space for a wheelchair user to turn within the room.
  • The seats do not have armrests.
  • The type of flooring in the room(s) is vinyl.
  • There is flooring in corridors with a very shiny finish which could cause issues with glare or be perceived as slippery.
  • Floor coverings in the room(s) are even with no trip hazards.
  • The colour contrast between the walls and floor is good.
  • Electric sockets are between 40cm and 100cm (4ft) from floor level.
  • Light switches are between 75cm and 120cm (4ft) from floor level.
  • The lighting levels are good.

You are on Consultation / Treatment Room (Room 4). Skip to the next section.

Consultation / Treatment Room (Room 4)

• There is / are 1 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Room 4.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width with a locked extension leaf.
• The door(s) is/are heavy.
• The width of the door opening is 85cm (2ft 9in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are no chairs with armrests available.
• No tables are permanently fixed.
• There is a hearing assistance system.
• The type of system is a portable loop.
• Staff are trained to use the system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are good.

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• Comments View
  • The portable loop is available from the reception desk.

You are on Consultation / Treatment Room (Small Consultation Room). Skip to the next section.

Consultation / Treatment Room (Small Consultation Room)

• There is / are 5 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Room 2.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 86cm (2ft 10in).
• The type of flooring is carpet.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are no chairs with armrests available.
• No tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are good.

You are on Consultation / Treatment Room (Large Consultation Room). Skip to the next section.

Consultation / Treatment Room (Large Consultation Room)

• There is / are 3 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Room 6.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 85cm (2ft 9in).
• The type of flooring is carpet.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are some chairs with armrests available.
• No tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are good.

You are on Consultation / Treatment Room (Big Room). Skip to the next section.

Consultation / Treatment Room (Big Room)

• There is / are 2 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Big Room.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 85cm (2ft 9in).
• The type of flooring is carpet.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• All chairs have armrests available.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are good.

You are on Consultation / Treatment Room (Little Room). Skip to the next section.

Consultation / Treatment Room (Little Room)

• There is / are 2 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Little Room.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 85cm (2ft 9in).
• The type of flooring is carpet.
• There is not room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• All chairs have armrests available.
• No tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are good.

You are on Accessible Toilet(s) (Left Side Transfer - with Baby Change). Skip to the next section.

Accessible Toilet(s) (Left Side Transfer - with Baby Change)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located to the left hand side of the reception waiting area as you enter the building.
  • This accessible toilet is approximately 6m (6yd 1ft) from the main entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial signage on or near the toilet door.
  • The contrast between the external door and wall is good.
  • The door opens outwards.
  • The door is heavy.
  • The door is locked by a lever twist.
  • The width of the accessible toilet opening is 85cm (2ft 9in).
  • The contrast between the internal door and wall is good.
  • The door does not have a horizontal grab rail.
• Toilet Features View
  • The dimensions of the accessible toilet are 146cm x 150cm (4ft 9in x 4ft 11in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The height of the light switch/pull cord is 140cm from floor level.
  • The lighting levels are good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 61cm (2ft).
  • There is a flush, however it is not on the transfer side.
  • There is not a spatula type lever flush.
  • There is a lever flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is poor.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on the right.
  • There is not a vertical wall-mounted grab rail on the transfer side.
  • There is not a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is fair.
  • The contrast between the walls and floor is good.
  • There is not an emergency alarm.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are female sanitary and pedal bin disposal units.
  • There is not a/are not coat hook(s).
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • The toilet does not have a backrest or a cistern.
  • The height of the toilet seat above floor level is 42cm (1ft 5in).
  • The toilet seat colour contrast is poor.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 95cm (3ft 1in).
  • The contrast between the toilet roll holder and the wall is poor.
  • There is a wash basin.
  • The wash basin and tap(s) cannot be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 77cm (2ft 6in).
  • There are no vertical wall-mounted grab rails at the wash basin.
  • There is a wall fixed soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 111cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 120cm (3ft 11in).
  • The contrast between the towel dispenser and the wall is poor.
  • There is not a hand dryer.
• Baby Changing Facilities View
  • Baby changing facilities are located within the accessible toilet.
  • There is a flip down baby change table available.
  • The height of the baby change table is 114cm.
• Comments View
  • The grab rail on the right is diagonally mounted.
  • The hot tap is twist/turn, the cold tap is lever.

You are on Accessible Toilet(s) (Left Side Transfer). Skip to the next section.

Accessible Toilet(s) (Left Side Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located to the left hand side of the reception area as you enter the building.
  • This accessible toilet is approximately 6m (6yd 1ft) from the main entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial signage on or near the toilet door.
  • The contrast between the external door and wall is good.
  • The door opens outwards.
  • The door is heavy.
  • The door is locked by a lever twist.
  • The width of the accessible toilet opening is 85cm (2ft 9in).
  • The contrast between the internal door and wall is good.
  • The door does not have a horizontal grab rail.
• Toilet Features View
  • The dimensions of the accessible toilet are 124cm x 197cm (4ft 1in x 6ft 6in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 74cm (2ft 5in).
  • The transfer space is obstructed by a female sanitary bin.
  • There is a flush, however it is not on the transfer side.
  • There is not a spatula type lever flush.
  • There is a lever flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is good.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on the left.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is not a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the walls and floor is good.
  • There is an emergency alarm.
  • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are female sanitary and pedal bin disposal units.
  • There is not a/are not coat hook(s).
• Additional Fixtures View
  • There is not a mirror.
  • The toilet has a covered cistern.
  • The height of the toilet seat above floor level is 43cm (1ft 5in).
  • The toilet seat colour contrast is poor.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 115cm (3ft 9in).
  • The contrast between the toilet roll holder and the wall is poor.
  • There is a wash basin.
  • The wash basin and tap(s) cannot be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 74cm (2ft 5in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 94cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 97cm (3ft 2in).
  • The contrast between the towel dispenser and the wall is poor.
  • There is not a hand dryer.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The shared toilet is located along the left hand corridor as you enter the building.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 10m from the main entrance.
  • There is pictorial and written text signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 85cm.
  • The wash basin(s) tap type is lever mixer.
  • Lighting levels are good.