Access Guide
Overview (Hartsholme Centre - Psychiatric Intensive Care Unit)
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About
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- This is a psychiatric intensive care unit.
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- The nearest train station is Lincoln Train Station.
- The nearest bus station is Lincoln Bus Station.
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Getting In and Around
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- There is step-free access via ramp at the most accessible entrance.
- There is step-free level access throughout.
- Access throughout may include manual doors and narrow aisles.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- British Sign Language interpreters can be provided on request.
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
Toilet and Changing Facilities (Hartsholme Centre - Psychiatric Intensive Care Unit)
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located off the main visitor corridor.
- The toilet with adaptations has no transfer space available.
Parking (Hartsholme Centre - Psychiatric Intensive Care Unit)
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Car Park
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- The car park is located off Long Leys Road.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 8 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked.
- The surveyed Blue Badge parking bay dimensions are 236cm (width) x 476cm (depth).
- There is a marked zone to both sides but not at the rear.
- The width of the marked zone is 122cm.
- The nearest designated bay is 77m from the Hartsholme Centre - Psychiatric Intensive Care Unit entrance.
- The most accessible route from the Blue Badge parking has a slight ramp or slope, a steep ramp or slope and uneven surfaces.
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Charges and Restrictions
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- This car park is for staff, visitors and Blue Badge holders only.
- Parking is free for all users.
- Clearly presented parking signs are available.
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Electric Vehicle Charging Points
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- There are 8 electric vehicle charging points.
- The dimensions of the surveyed electric vehicle charging bay are 241cm (width) x 498cm (depth).
- The controls are not at a suitable height for a wheelchair user.
- The nozzle holster is not at a suitable height for a wheelchair user.
- The charging points require tap and pay (contactless payment).
- There are no electric vehicle charging points designated for Blue Badge holders.
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Drop-off Point
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- There is not a designated drop-off point available.
Access Point (Hartsholme Centre - Psychiatric Intensive Care Unit)
- This access point is located off Long Leys Road.
- The approach to the access point has uneven surfaces.
- The access point is not clearly signed.
- There is step-free level access.
- There is an intercom at a height of 145cm.
- There is a key fob/card reader at a height of 129cm.
- There is a single manual gate.
- The gate opens towards you.
- The width of the opening is 88cm.
- The gate has a low visual contrast.
Entrance (Hartsholme Centre - Psychiatric Intensive Care Unit)
- This entrance is located at the front of the building, on the left.
- The entrance area is not clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free access via ramp at the entrance.
- The ramp has a steep gradient.
- The ramp is between 75cm and 150cm wide with no handrails.
- There is a single manual door at this entrance.
- The door opens towards you.
- The width of the opening is 89cm.
- There is a small lip on the threshold of the opening.
- The door has a low visual contrast.
- There is step-free level access as you enter.
Seating Area (Waiting Area)
- The waiting area is located to the left as you enter the building.
- The most accessible route has step-free level access.
- There is step-free level access into this area.
- There is a single manual door with a high visual contrast.
- The door opens away from you.
- The width of the opening is 93cm.
- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Some flooring is shiny.
- Seating available in this area includes: armchairs.
- There is no (or very little) background noise in this area.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
Room (Rowan Visitors Room)
- The room is located to the left as you enter the building, within the seating area.
- The distance from the Hartsholme Centre - Psychiatric Intensive Care Unit entrance is 5m.
- The most accessible route to the room has step-free level access and manual doors.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door is permanently held open.
- The width of the opening is 85cm.
- There is step-free level access throughout the room.
- There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: sofas.
- Furniture available in the room includes: coffee tables.
- The seating and tables are fixed.
- The surface heights are not suitable for wheelchair users.
- The clear underside space of the surfaces is not suitable for wheelchair users.
- There is not a hearing assistance system.
- There is background noise in this room which varies depending on the time of day.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
Toilet with Adaptations (No Transfer Space)
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Location and Access
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- The toilet surveyed is located off the main visitor corridor.
- The distance from the Hartsholme Centre - Psychiatric Intensive Care Unit entrance is 6m.
- The most accessible route to the toilet has step-free level access and manual doors.
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 89cm.
- The door has a locking handle.
- Internally the door has a high visual contrast.
- There is not a grab rail on the internal door .
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Dimensions and Features
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- The dimensions of the cubicle are 145cm (width) x 213cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is not a lateral transfer space next to the toilet.
- There is a push button flush on the right as you face the toilet.
- There is a horizontal grab rail on the left as you face the toilet.
- The horizontal grab rail has a high visual contrast.
- There is no vertical grab rail for the toilet.
- There is a dropdown rail on the right as you face the toilet.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 85cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 74cm from the floor.
- The wash basin has a sensor tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 116cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a high visual contrast.
- The towel dispenser is 126cm from the floor.
- There is not a hand dryer.
- There is a pull cord emergency alarm but it was tied up at the time of the survey.
- There is no mirror.
- There is no shelf.
- The cubicle has a sanitary bin and a pedal bin.
- There are no coat hooks.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey, with unshaded light sources.
