Access Guide
Overview (Manthorpe Centre - Older Adults Community Mental Health Team)
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About
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- This is a mental health outpatient clinic.
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Parking and Public Transport
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- The venue shares a car park which has Blue Badge parking available.
- The nearest parking is located in front of the Manthorpe Centre.
- The nearest train station is Grantham Train Station.
- The nearest bus station is Grantham Train Station.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free access via ramp at the most accessible entrance.
- There is step-free level access throughout.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- British Sign Language interpreters can be provided on request.
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: Wi-Fi.
Toilet and Changing Facilities (Manthorpe Centre - Older Adults Community Mental Health Team)
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located to the left as you enter.
- The toilet with adaptations has a left hand transfer space.
- The male and female step-free toilet facilities are located off the main department corridor.
Parking (Wards Car Park)
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Car Park
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- The car park is located in front of the Ward and Departments entrance.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 4 designated Blue Badge parking bays available.
- The Blue Badge bays have faded markings.
- The surveyed Blue Badge parking bay dimensions are 230cm (width) x 471cm (depth).
- There is a marked zone to both sides but not at the rear.
- The width of the marked zone is 127cm.
- The dimensions of the designated Blue Badge parking bays vary in size.
- The nearest designated bay is 8m from Wards and Departments entrance.
- The most accessible route from the Blue Badge parking has step-free level access and uneven surfaces.
- There is a dropped kerb without tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- This car park is for staff, visitors and Blue Badge holders only.
- Parking is free for all users.
- Clearly presented parking signs are available.
- Payment machines are located in front of the Ward and Departments entrance.
- There is a payment machine with controls at a suitable height for a wheelchair user.
- There is a level manoeuvring space for a wheelchair user in front of the payment machine (185cm x 210cm).
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Drop-off Point
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- There is a designated drop-off point available.
- The designated drop-off point is located in front of the Ward and Departments entrance.
- There is a dropped kerb with tactile paving from the drop-off point.
Entrance (Manthorpe Centre - Older Adults Community Mental Health Team)
- This entrance is located at the front of the building.
- The approach to the entrance has uneven surfaces.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via ramp at the entrance.
- The ramp has a steep gradient.
- The ramp is over 150cm wide with no handrails.
- There is a buzzer at a height of 104cm.
- There are double automatic doors at this entrance.
- The doors open towards you.
- There is a push pad at a height of 103cm.
- The width of the opening is 157cm.
- There is a small lip on the threshold of the opening.
- The doors have a high visual contrast.
- There is a push pad or push button to exit at a height of 94cm.
- There is a second set of double automatic doors .
- The second set of doors open towards you.
- The width of the opening is 154cm.
- There is a small lip on the threshold of the opening.
- The second set of doors have a high visual contrast.
- There is step-free level access as you enter.
Reception (Manthorpe Centre - Older Adults Community Mental Health Team)
- The reception is located to the right as you enter.
- The distance from the Manthorpe Centre - Older Adults Community Mental Health Team entrance is 2m.
- There is step-free level access to reception.
- The height of the reception desk is 89cm.
- There is a lowered section at the desk.
- The height of the lowered section is 66cm.
- The reception has windows and glazed screens.
- There is not a hearing assistance system.
- There is background noise in this area.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
- There is not room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs with armrests.
- Furniture available in this area includes: coffee tables.
Getting Around (Manthorpe Centre - Older Adults Community Mental Health Team)
- There is step-free level access throughout all areas.
- There is a high visual contrast between the walls and floor in all areas.
- All of the walls have a reflective finish.
- There is background noise.
- Wayfinding signage is not provided.
- Signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signs is consistent throughout.
- Seating available in the walkways includes: chairs with armrests.
- Lighting levels vary due to the size of the space.
Toilet with Adaptations (Left Hand Transfer)
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Location and Access
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- The toilet surveyed is located to the left as you enter .
- The distance from the Manthorpe Centre - Older Adults Community Mental Health Team entrance is 2m.
- The most accessible route to the toilet has manual doors and step-free level access.
- There is step-free level access into the facility.
- There is no signage on or near the door.
- The door opens outwards and has a low visual contrast.
- The width of the door opening is 86cm.
- The door has a twist lock.
- Internally the door has a low visual contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- The dimensions of the cubicle are 146cm (width) x 194cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 82cm (from the side of the toilet pan).
- There is a lever flush on the transfer side.
- There is a horizontal grab rail on the transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 45cm from the floor.
- The toilet seat has a high visual contrast.
- The toilet has a padded backrest.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a medium visual contrast.
- The toilet roll holder is 94cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 74cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rail is on the left as you face the wash basin.
- The wash basin grab rail has a low visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a medium visual contrast.
- The soap dispenser is 109cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a medium visual contrast.
- The towel dispenser is 107cm from the floor.
- There is not a hand dryer.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a sanitary bin and a pedal bin.
- There are no coat hooks.
- The walls and floor have a high visual contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
- The width of the manual door from the corridor is 82cm.
