Access Guide
Overview (Peter Hodgkinson Centre - PCDU - MHUAC)
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About
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- The Peter Hodgkinson Centre - PCDU - MHUAC is a mental health hospital.
- Facilities available in the venue include: Psychiatric Clinical Decisions Unit, Mental Health Urgent Assessment Centre and wards.
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- The nearest step-free train station is Lincoln.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- There is an alternative entrance via the Peter Hodgkinson Centre Entrance via a steep slope.
- There is step-free level access throughout, this may include the use of a lift.
- Access throughout may include manual doors and doors permanently held open.
- The first floor can be accessed via a standard lift.
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Getting Help and Assistance
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- There is seating available.
- There is a fixed hearing assistance system.
- You can borrow or hire the following equipment: a manual wheelchair.
- British Sign Language interpreters can be provided on request.
- Documents are available in the following formats: Braille (on request), large print (on request) and different languages (on request).
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: Wi-Fi.
Toilet and Changing Facilities (Peter Hodgkinson Centre - PCDU - MHUAC)
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Toilet Facilities
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- There are 2 toilets with adaptations.
- Toilets with adaptations are located on the ground floor, to the left as you enter the activity room and along the rear corridor.
- The transfer space varies between left and right in the toilets with adaptations.
- The male and female step-free standard toilet facilities are located to the left as you enter the Peter Hodgkinson Centre Entrance.
- The male and female step-free standard toilet facilities are located to the right as you enter the PCDU Entrance.
- The gender inclusive step-free standard toilet facilities are located along the left side walkway as you enter the activity area.
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Changing Places and Changing Facilities
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- Parent and baby changing facilities are located within the family room on the ground floor.
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Washroom and Shower Facilities
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- The washroom facilities which have adaptations are located along the right side corridor as you enter the PCDU Entrance.
Parking (Peter Hodgkinson Centre Blue Badge Parking)
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Car Park
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- The car park is located at the front of the building.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 5 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked.
- The surveyed Blue Badge parking bay dimensions are 236cm (width) x 475cm (depth).
- There is a marked zone to one side and the rear.
- The width of the marked zone is 81cm.
- The dimensions of the designated Blue Badge parking bays vary in size.
- The nearest designated bay is 10m from the Peter Hodgkinson Centre Entrance.
- The most accessible route from the Blue Badge parking has a steep ramp or slope and uneven surfaces.
- There is a dropped kerb with tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- This car park is for Blue Badge holders only.
- Parking is free for Blue Badge holders.
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Drop-off Point
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- There is not a designated drop-off point available.
Entrance (Peter Hodgkinson Centre Entrance)
- This entrance is located at the front of the building.
- The approach to the entrance has uneven surfaces.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free access via slope at the entrance.
- The slope has a steep gradient.
- There is an intercom at a height of 135cm.
- The height of the hand sanitiser is 101cm.
- There are double automatic doors at this entrance.
- The doors open by sliding.
- The width of the opening is 85cm.
- There is a small lip on the threshold of the opening.
- The doors have a high visual contrast.
- There is a second set of double automatic doors.
- The second set of doors open by sliding.
- The width of the opening is 103cm.
- There is a small lip on the threshold of the opening.
- The second set of doors have a high visual contrast.
- There is step-free level access as you enter.
Reception (Main Reception)
- The reception is located to the right as you enter the Peter Hodgkinson Centre Entrance.
- The distance from the Peter Hodgkinson Centre Entrance is 3m.
- There is step-free level access to reception.
- The height of the reception desk is 89cm.
- There is not a lowered section at the desk.
- The reception has glazed screens and patterned/distracting backgrounds.
- There is a fixed hearing assistance system which is not clearly signed.
- The hearing assistance system was tested and working at the time of the survey.
- There is no (or very little) background noise in this area.
- Lighting levels vary due to the use of large glazed walls.
Entrance (PCDU Entrance)
- This entrance is located on the left side of the building.
- The approach to the entrance has bollards.
- The entrance area is not clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There is an intercom at a height of 101cm.
- There are double automatic doors at this entrance.
- The doors open towards you.
- The width of the opening is 154cm.
- There is a small lip on the threshold of the opening.
- The doors have a high visual contrast.
- There is a second single automatic door.
- The second door opens by sliding.
- The width of the opening is 106cm.
- The second door has a high visual contrast.
- There is step-free level access as you enter.
Reception (PCDU Reception)
- The reception is located to the right as you enter the PDCU Entrance.
- The distance from the PDCU Entrance is 2m.
- There is step-free level access to reception.
- The height of the reception desk is 76cm.
- There is not a lowered section at the desk.
- The reception has glazed screens and patterned/distracting backgrounds.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this area.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Getting Around (Peter Hodgkinson Centre - PCDU - MHUAC)
- There is step-free level access throughout all areas, this may include the use of a lift.
- Access throughout may include manual doors and doors permanently held open.
- Some flooring is shiny.
- There is a high visual contrast between the walls and floor in the majority of walkways.
- Some of the walls have a reflective finish.
- There is background noise in some areas of the venue.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signs is consistent throughout.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Seating Area (Waiting Area - Peter Hodgkinson Centre)
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Location and Access
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- The waiting area is ahead as you enter the Peter Hodgkinson Centre Entrance.
- The most accessible route has step-free level access.
- There is step-free level access into this area.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Some flooring is shiny.
- Seating available in this area includes: chairs with armrests and armchairs.
- Furniture available in this area includes: coffee tables.
- The surface height of the tables is not suitable for wheelchair users.
- The clear height under the tables is not suitable for wheelchair users.
- There is no (or very little) background noise in this area.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Seating Area (Waiting Room - MHUAC)
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Location and Access
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- The MHUAC waiting area is located along the right side corridor as you enter the PCDU Entrance.
- The most accessible route has step-free level access and manual doors.
- There is step-free level access into this area.
- There is a single manual door with a high visual contrast.
- The door opens away from you.
- The width of the opening is 88cm.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Some flooring is shiny.
- Seating available in this area includes: chairs with armrests and armchairs.
- Furniture available in this area includes: tables and coffee tables.
- Some chairs are fixed.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There is no (or very little) background noise in this area.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Room (Multi Faith Room)
- The room is located along the right side corridor as you enter the Peter Hodgkinson Centre Entrance.
- The distance from the Peter Hodgkinson Centre Entrance is 20m.
- The most accessible route to the room has step-free level access and manual doors.
- There is Braille, pictorial and written text signage on or near the door.
- There is step-free level access into the room.
- There is a key fob/card reader at a height of 116cm.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The door requires effort to open.
- The width of the opening is 83cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs with armrests and chairs without armrests.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.
Room (Family Room)
- The room is located along the right side corridor as you enter the Peter Hodgkinson Centre Entrance.
- The distance from the Peter Hodgkinson Centre Entrance is 28m.
- The most accessible route to the room has step-free level access and manual doors.
- There is Braille, pictorial and written text signage on or near the door.
- There is step-free level access into the room.
- There is a key fob/card reader at a height of 113cm.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The door requires effort to open.
- The width of the opening is 83cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs without armrests, armchairs and sofas.
- Furniture available in the room includes: tables and coffee tables.
- Some seating is fixed.
- Some surface heights are suitable for wheelchair users.
- The clear underside space of the surfaces is not suitable for wheelchair users.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- Lighting levels are adjustable.
- The height of the kitchen counter is 91cm.
Room (Activity Area)
- The room is located to the rear of the building, on the ground floor.
- The distance from the Peter Hodgkinson Centre Entrance is 51m.
- The most accessible route to the room has step-free level access and manual doors.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a key fob/card reader at a height of 125cm.
- There are double manual doors with a high visual contrast.
- One of the doors was locked at the time of the survey.
- The locked door can be opened on request.
- The doors open outwards.
- The doors require effort to open.
- The width of the opening is 75cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is shiny.
- The walls and floor visual contrast varies between low and high.
- Seating available in the room includes: chairs with armrests, chairs without armrests and sofas.
- Furniture available in the room includes: coffee tables.
- Some seating and tables are fixed.
- There is not a hearing assistance system.
- Additional facilities/services include: a television with subtitles.
- There is background noise in this area which varies depending on the function/event .
- Lighting levels vary due to the size of the space.
Room (Lounge 1)
- The room is located on the right side as you enter the PCDU Entrance.
- The distance from the PCDU Entrance is 8m.
- The most accessible route to the room has step-free level access.
- There is Braille and written text signage on or near the door.
- There is step-free level access into the room.
- There is a key fob/card reader at a height of 99cm.
- There is a single manual door with a high visual contrast.
- The door has an open extension leaf.
- The door opens inwards.
- The door requires effort to open.
- The width of the opening is 86cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs with armrests, chairs without armrests, armchairs and riser recliner chairs.
- Furniture available in the room includes: tables.
- The surface heights are not suitable for wheelchair users.
- The clear underside space of some surfaces is suitable for wheelchair users.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Room (Interview Room)
- The room is located on the left side of the building, within the PCDU.
- The distance from the PCDU Entrance is 10m.
- The most accessible route to the room has step-free level access and manual doors.
- There is Braille, tactile and written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The door requires effort to open.
- The width of the opening is 88cm.
- There is step-free level access throughout the room.
- Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: coffee tables.
- The surface heights are not suitable for wheelchair users.
- The clear underside space of the surfaces is not suitable for wheelchair users.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Room (Assessment Room 2)
- The room is located along the right side corridor, as you enter the PCDU Entrance.
- The distance from the PCDU Entrance is 18m.
- The most accessible route to the room has step-free level access and manual doors.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 87cm.
- There is step-free level access throughout the room.
- Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs with armrests.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Gym (Peter Hodgkinson Centre)
- The gym is located to the rear of the building, on the ground floor.
- There is step-free level access into the gym.
- There is a single manual door with a high visual contrast.
- The door has an open extension leaf.
- The door opens away from you.
- The door requires effort to open.
- The width of the opening is 78cm.
- There is step-free level access throughout.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- The gym is staffed at specific times.
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- There is clear manoeuvring space between equipment (150cm x 150cm).
- Equipment includes cable resistance machines.
- Seating available in this area includes: chairs without armrests.
- There is not a hearing assistance system.
- There is background noise in this area.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Lift (Peter Hodgkinson Centre)
- The lift surveyed is located to the rear of the building.
- The distance from the Peter Hodgkinson Centre Entrance is 38m.
- The most accessible route to the lift has step-free level access and manual doors.
- The ground and first floor are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings and a low visual contrast.
- None of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 130cm.
- The internal dimensions of the lift are 160cm (width) x 240cm (depth).
- The internal lift control buttons have tactile markings and a low visual contrast.
- None of the internal lift controls are at a suitable height for a wheelchair user.
- Lighting levels were low at the time of the survey.
- There are other lifts available at this location which are of a similar size.
Stairs (Peter Hodgkinson Centre)
- The stairs surveyed are located to the rear of the building, on the left side.
- There are double manual doors to access the stairwell.
- The ground and first floor can be accessed by these stairs.
- There are 19 steps between floors.
- The steps have some clear markings and have handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The height of the steps is not between 15cm and 18cm.
- The height of the highest step is 19cm.
- The depth of the steps is not between 30cm and 45cm.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
Parent and Baby Room / Feeding Room (Peter Hodgkinson Centre)
- The room surveyed is located to the rear of the Family Room.
- The distance from the Family Room entrance is 6m.
- The most accessible route to the room has step-free level access.
- There is step-free level access into the room.
- There is Braille, pictorial and written text signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 86cm.
- Internally the door has a high visual contrast.
- The height of the baby change facility when in use is 95cm.
- There is a wash basin, a paper towel dispenser, an emergency alarm and an assistance bell in the room.
- The wash basin has a sensor tap.
- The room has a nappy/incontinence items bin.
- Seating available in the room includes: chairs with armrests.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Bathroom with Adaptations (PCDU - Toilet and Shower)
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Location and Access
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- The bathroom surveyed is located along the right side corridor, as you enter the PCDU Entrance.
- The distance from the PCDU Entrance is 11m.
- The most accessible route to the bathroom has step-free level access.
- There is step-free level access into the bathroom.
- There is Braille, tactile and pictorial signage on or near the door.
- The door opens inwards and has a high visual contrast.
- The width of the door opening is 91cm.
- The door has a locking handle.
- Internally the door has a high visual contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- The dimensions of the bathroom are 142cm (width) x 431cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 77cm (from the side of the toilet pan).
- There is a wall sensor flush on the wall above the cistern.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 47cm from the floor.
- The toilet seat has a high visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 107cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 64cm from the floor.
- The wash basin has a sensor tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin rails have a high visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 107cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a low visual contrast.
- The towel dispenser is 124cm from the floor.
- There is not a hand dryer.
- There is a push button emergency alarm.
- There is no mirror.
- There is no shelf.
- The bathroom has a sanitary bin and a pedal bin.
- There are no coat hooks.
- The walls and floor have a high visual contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- The bathroom has a wheel-in shower.
- There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
- There is a fixed height shower head.
- The shower controls are twist turn mixer.
- There is a shower seat.
- The shower seat is 48cm from the floor.
- There are dropdown rails for the shower.
- The shower dropdown rails have a high visual contrast.
- There is a push button emergency alarm for the shower.
- This room requires a key that can be provided at the PCDU Reception.
Toilet with Adaptations (Activity Area - Right Hand Transfer)
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Location and Access
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- The toilet surveyed is located within the activity area.
- The distance from the activity area entrance is 3m.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens inwards and has a high visual contrast.
- The door requires effort to open.
- The width of the door opening is 77cm.
- The door has a locking handle.
- Internally the door has a high visual contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- The dimensions of the cubicle are 162cm (width) x 204cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 101cm (from the side of the toilet pan).
- There is a wall sensor flush on the wall above the cistern.
- There is no horizontal grab rail for the toilet.
- There is no vertical grab rail for the toilet.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 42cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 74cm from the floor.
- The wash basin and taps cannot be reached when seated on the toilet.
- The wash basin is 80cm from the floor.
- The wash basin has a sensor tap.
- There are no vertical grab rails at the wash basin.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 107cm from the floor.
- There is a wall mounted towel dispenser which can be reached when seated on the toilet.
- The towel dispenser has a low visual contrast.
- The towel dispenser is 112cm from the floor.
- There is not a hand dryer.
- There is a push button emergency alarm.
- There is a mirror.
- There is no shelf.
- The cubicle has a pedal bin.
- There are no coat hooks.
- The walls and floor visual contrast varies between low and high.
- Lighting levels were even at the time of the survey.
