Access Guide
Overview (Sycamore Centre)
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About
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- This is a mental health outpatient clinic.
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- The nearest train station is Grantham Train Station.
- The nearest bus station is Grantham Bus Station.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free access via slope at the most accessible entrance.
- There is step-free level access throughout.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: Wi-Fi.
Toilet and Changing Facilities (Sycamore Centre)
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located to the right as you enter.
- The toilet with adaptations has a left hand transfer space.
Parking (Sycamore Centre)
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Car Park
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- The car park is located off Beacon Lane.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 2 designated Blue Badge parking bays available.
- The Blue Badge bays have faded markings.
- The surveyed Blue Badge parking bay dimensions are 228cm (width) x 474cm (depth).
- There is a marked zone to both sides and rear.
- The width of the marked zone is 123cm.
- The dimensions of the designated Blue Badge parking bays vary in size.
- The nearest designated bay is 8m from the Sycamore Centre Entrance.
- The most accessible route from the Blue Badge parking has step-free level access and uneven surfaces.
- There is a dropped kerb with tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- This car park is for staff and visitors only.
- Parking is free for all users.
- Parking is free for Blue Badge holders.
- Clearly presented parking signs are not available.
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Drop-off Point
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- There is not a designated drop-off point available.
Entrance (Sycamore Centre)
- This entrance is located at the front of the building.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free access via slope at the entrance.
- The slope has a slight gradient.
- There is an intercom at a height of 113cm.
- There is a key fob/card reader at a height of 119cm.
- The height of the hand sanitiser is 81cm.
- There are double automatic doors at this entrance.
- The doors open towards you.
- The width of the opening is 151cm.
- There is a small lip on the threshold of the opening.
- The doors have a low visual contrast.
- There is a second set of double automatic doors .
- The second set of doors open by sliding.
- The width of the opening is 122cm.
- There is a small lip on the threshold of the opening.
- The second set of doors have a high visual contrast.
- There is a push pad or push button to exit at a height of 115cm.
- There is step-free level access as you enter.
Reception (Sycamore Centre)
- The reception is located to the left as you enter.
- The distance from the Sycamore Centre entrance is 2m.
- There is step-free level access to reception.
- The height of the reception desk is 73cm.
- The reception has glazed screens and patterned/distracting backgrounds.
- There is not a hearing assistance system.
- There is background noise in this area which varies depending on the time of day.
- Some flooring is shiny.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs without armrests, bariatric chairs with armrests and chairs with armrests.
Toilet with Adaptations (Left Hand Transfer)
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Location and Access
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- The toilet surveyed is located to the right as you enter.
- The distance from the Sycamore Centre entrance is 3m.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is tactile, written text, Braille and pictorial signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 85cm.
- The door has a locking handle.
- Internally the door has a high visual contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- The dimensions of the cubicle are 153cm (width) x 256cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 70cm (from the side of the toilet pan).
- There is a push button flush on the wall above the cistern.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is no vertical grab rail for the toilet.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 93cm from the floor.
- The wash basin and taps cannot be reached when seated on the toilet.
- The wash basin is 74cm from the floor.
- The wash basin has a push tap.
- There are no vertical grab rails at the wash basin.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 92cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a high visual contrast.
- The towel dispenser is 114cm from the floor.
- There is not a hand dryer.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a full length mirror.
- There is no shelf.
- The cubicle has a sanitary bin and a waste bin.
- There are no coat hooks.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey, with unshaded light sources.
