You are on Overview. Skip to the next section.

Overview

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• About View
  • Liverpool Town Hall is a landmark Georgian building in the heart of the city and one of the finest surviving town halls of the 18th century, offering an awe-inspiring backdrop for ceremonies and events.
  • Services available in the venue include: Guided tours, concerts and event spaces; ranging from small formal gatherings to grand receptions and business meetings. Liverpool City Council meetings are also held here on selected weeks.
  • View information on opening times.
• Parking and Public Transport View
  • The venue does not have its own car park.
  • There is a public car park nearby.
  • The name of the nearest car park is Liverpool Rumford Street.
  • View information on Liverpool Rumford Street car park (opens new tab).
  • There is on-street Blue Badge Bay parking and on-street standard parking.
  • The nearest train station is Moorfields Station.
  • The nearest bus station is Queen Square Bus Station.
  • The nearest underground station is James Street.
  • For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
• Getting In and Around View
  • There is step-free access via a slight ramp at the most accessible entrance.
  • The most accessible entrance is the main entrance.
  • There are 2 other entrances.
  • 1 of the other entrances has step-free access via ramp.
  • 1 of the other entrances has stepped access.
  • There is step-free level access throughout the majority of areas, this may include the use of a lift.
  • Doors are held open along circulation routes.
  • Access throughout may include pillars.
  • The basement, ground floor and first floor can be accessed via a standard lift and stairs.
  • The basement and crypt area can be accessed via lift (on request only).
• Getting Help and Assistance View
  • Seating is available.
  • There are both fixed and portable hearing assistance systems.
  • You can borrow or hire the following equipment: a manual wheelchair.
  • There is a designated safe space which can be used by people with dementia, autism or learning disabilities.
  • The designated safe space is located in a quiet area or room, designated on the day.
  • Certain events may include sign language interpreters or live captioning.
  • There is a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.
  • Staff receive the following training: Disability Awareness and Inclusion.

You are on Toilet and Changing Facilities. Skip to the next section.

Toilet and Changing Facilities

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• Toilet Facilities View
  • There are 2 toilets with adaptations.
  • The toilets with adaptations are located on the ground floor and first floor.
  • All toilets with adaptations have a right hand transfer space.
  • Female and male step-free standard toilet facilities are located at the rear of the main staircase on the first floor.
  • Female and male standard toilet facilities with stepped access are located in the basement vaults area.
• Changing Facilities View
  • Parent and baby changing facilities are located in the toilet with adaptations on the ground floor.

You are on Toilet with Adaptations (Ground Floor - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Ground Floor - Right Hand Transfer)

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• Location View
  • The toilet surveyed is located on the first floor, to the left hand side after entering and along the corridor.
  • The distance from the entrance is 28m.
• Route View
  • The most accessible route to the toilet has step-free level access.
  • Doors are held open along the most accessible route.
• Access View
  • There is step-free level access into the facility.
  • There is pictorial and written text signage on or near the door.
  • The door is easy to open.
  • The width of the opening is 80cm.
  • The door has a lever twist lock.
  • Internally the door has a low colour contrast.
  • There is a grab rail on the internal door, with a low colour contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 220cm (width) x 210cm (depth).
  • There is room for a wheelchair user to manoeuvre.
  • There is a lateral transfer space to the right as you face the toilet.
  • The lateral transfer space is 160cm (from the side of the toilet pan).
  • There is a spatula flush for the toilet.
  • The flush is on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high colour contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high colour contrast.
  • There is a dropdown grab rail on the transfer side.
  • The dropdown grab rail has a high colour contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a low colour contrast.
  • The toilet roll holder can be reached when seated on the toilet.
  • The toilet roll holder has a medium colour contrast.
  • The toilet roll holder is 109cm from the floor.
  • The wash basin has a lever mixer tap.
  • The wash basin and tap can be reached when seated on the toilet.
  • The wash basin is 73cm from the floor.
  • There are vertical grab rails on both sides of the wash basin.
  • The wash basin grab rails have a high colour contrast.
  • There is a wall mounted soap dispenser.
  • The soap dispenser can be reached when seated on the toilet.
  • The soap dispenser has a medium colour contrast.
  • The soap dispenser is 100cm from the floor.
  • There is a wall mounted towel dispenser.
  • The towel dispenser cannot be reached when seated on the toilet.
  • The towel dispenser has a medium colour contrast.
  • The towel dispenser is 100cm from the floor.
  • There is a wall mounted hand dryer.
  • The hand dryer has a medium colour contrast.
  • The hand dryer is 105cm from the floor.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a long mirror.
  • There is an unobstructed shelf.
  • The shelf meets the AccessAble criteria for Stoma Friendly Toilets.
  • The cubicle has a waste bin, a nappy/incontinence items bin and a sanitary bin.
  • There is one coat hook.
  • The coat hook is 110cm from the floor.
  • The height of the baby change facility when in use is 100cm.
  • The walls and floor have a high colour contrast.
  • Lighting levels were even at the time of the survey.

You are on Main Entrance. Skip to the next section.

Main Entrance

• This entrance is located on Water Street.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free access via ramp at the entrance.
• The ramp has a slight gradient.
• The ramp is between 75cm and 150cm wide.
• There is a handrail on the left going up.
• There are 2 steps as you enter.
• There are no handrails for the steps.
• The steps are unmarked.
• The height of the steps is between 15cm and 18cm.
• The depth of the steps is not between 30cm-45cm.
• There are double manual doors.
• The doors are permanently held open.
• The width of the opening is 185cm.
• The doors have a low colour contrast.
• There is a second set of double manual doors.
• The doors open away from you.
• The doors are easy to open.
• One of the doors was locked at the time of the survey.
• The locked door can be opened on request.
• The width of the opening is 90cm.
• The doors have a low colour contrast.
• This entrance leads into the reception area.

You are on Reception Area. Skip to the next section.

Reception Area

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• Location View
  • The reception is located ahead after entering.
  • The distance from the entrance is 2m.
• Route View
  • The most accessible route to the reception has step-free level access.
  • There are no doors to open along the most accessible route.
  • This route has bollards.
• Access View
  • There is step-free level access to the reception.
  • The height of the reception desk is 70cm.
  • There is not a lowered section at the desk.
  • There is not a hearing assistance system.
  • There is background noise in this area which varies depending on the function/event.
  • Some flooring is shiny and patterned.
  • Lighting levels vary due to there being different types of lights in the space.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: benches.
  • Seating is fixed.

You are on Getting Around. Skip to the next section.

Getting Around

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• Access View
  • There is step-free access between floors via lift.
  • There is step-free level access throughout the majority of walkways, this may include the use of a lift.
  • The following areas have stepped access: the Basement and the Vaults.
• Circulation View
  • Doors are held open along circulation routes.
  • Access throughout may include pillars and permanent physical obstructions.
  • The contrast between the walls and floor varies between low and high along circulation routes.
  • Some flooring is shiny and patterned.
  • There is background noise in this area which varies depending on the function/event.
  • Wayfinding signage is provided.
  • Seating available in the walkways includes: chairs with armrests, chairs without armrests and benches.
  • Lighting levels vary due to there being different types of lights in the space.

You are on The Hall of Remembrance. Skip to the next section.

The Hall of Remembrance

• The area is indoors.
• There is step-free level access throughout all areas.
• There is room for a wheelchair user to manoeuvre.
• Some flooring is shiny and patterned.
• The walls and floor have a high colour contrast.
• There is no (or very little) background noise in this area.
• Lighting levels were even at the time of the survey.
• Display formats include: tactile, pictorial and information boards.
• There is a clearly signed fixed hearing assistance system.
• The hearing assistance system could not be tested at the time of the survey.
• Seating available in this area includes: chairs with armrests and benches.
• Furniture available in this area includes: tables.
• There are talks with no designated seating for wheelchair users.
• Guided tours are available.
• There is step-free level access throughout the tour.
• Wayfinding signage is provided throughout the tour.
• Signage is clearly visible with high contrasting colours.
• There are 2 side entrances into this area.
• Both side entrances have double doors.
• They have opening widths of 105cm.
• The Basement and Vaults can be directly accessed via this room using steps.

You are on The Council Chamber. Skip to the next section.

The Council Chamber

• The room is located at the far end of the building.
• The distance from the entrance is 45m.
• The most accessible route to the room has step-free level access.
• Doors are held open along the most accessible route.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There are double manual doors.
• The doors are permanently held open.
• The width of the opening is 167cm.
• The doors have a low colour contrast.
• There is not step-free level access throughout.
• The following areas have stepped access: the tiered seating.
• The following areas have step-free access via ramps: the lower levels of the chamber.
• There is room for a wheelchair user to manoeuvre.
• There is space for an assistance dog to rest.
• The flooring is patterned.
• The walls and floor have a low colour contrast.
• Seating available in this room includes: chairs with armrests, chairs without armrests and benches.
• Some seating is fixed.
• Furniture available in this room includes: tables.
• Some of the tables are fixed.
• The surface height of the tables/desks is suitable for wheelchair users.
• The clear height under the tables/desks is suitable for wheelchair users.
• There is a clearly signed fixed hearing assistance system.
• The hearing assistance system could not be tested at the time of the survey.
• There is background noise in this room which varies depending on the function/event.
• Announcements are audible.
• Lighting levels vary due to there being different types of lights in the space.
• Lighting levels are adjustable.

You are on Gladstone Meeting Room. Skip to the next section.

Gladstone Meeting Room

• The room is located on the ground floor.
• The distance from the entrance is 15m.
• The most accessible route to the room has step-free level access.
• Doors are held open along the most accessible route.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door.
• The door opens away from you.
• The door is easy to open.
• The width of the opening is 86cm.
• The door has a low colour contrast.
• There is step-free level access throughout.
• There is room for a wheelchair user to manoeuvre.
• There is space for an assistance dog to rest.
• The flooring is shiny.
• The walls and floor have a high colour contrast.
• Seating available in this room includes: chairs without armrests.
• Furniture available in this room includes: tables.
• None of the tables are fixed.
• The surface height of the tables/desks is suitable for wheelchair users.
• The clear height under the tables/desks is suitable for wheelchair users.
• There is not a hearing assistance system.
• There is background noise in this room which varies depending on the function/event.
• Announcements are in person.
• Lighting levels were even at the time of the survey.
• Lighting levels are adjustable.
• There is an alternative entrance door.
• This door has has opening width of 98cm.
• There are 2 further meeting rooms similar to this one on the ground floor of the venue.

You are on The Grand Vestibule. Skip to the next section.

The Grand Vestibule

• This area is located directly opposite the main entrance, at the foot of the main staircase.
• There is step-free level access to this area.
• There are double manual doors.
• The doors are permanently held open.
• The width of the opening is 190cm.
• The doors have a medium colour contrast.
• There is step-free level access throughout all areas.
• There are no doors along circulation routes in this area.
• Access throughout may include pillars and permanent physical obstructions.
• There is room for a wheelchair user to manoeuvre.
• Some flooring is shiny and patterned.
• The walls and floor colour contrast varies between low and high.
• Seating available in this area includes: chairs with armrests and chairs without armrests.
• Some seating is fixed.
• Furniture available in this area includes: tables.
• The surface height of the tables/desks is suitable for wheelchair users.
• The clear height under the tables/desks is not suitable for wheelchair users.
• There is not a hearing assistance system.
• There is background noise in this area which varies depending on the function/event.
• Lighting levels vary due to there being different types of lights in the space.
• Lighting levels are adjustable.
• There are side doors to this area that are closed but can be opened on request.
• The side doors have an opening width of 105cm.

You are on Lift. Skip to the next section.

Lift

• The lift surveyed is located to the rear of the main staircase.
• The distance from the entrance is 30m.
• The most accessible route to the lift has step-free level access.
• Doors are held open along the most accessible route.

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• Standard Lift View
  • The ground floor and first floor can be accessed by this lift.
  • The lift door has a low colour contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The weight limit for the lift is 600kg.
  • The control buttons have a medium colour contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 100cm.
  • The internal dimensions of the lift are 190cm (width) x 90cm (depth).
  • The internal lift control buttons have tactile markings.
  • The control buttons have a medium colour contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a mirror to aid reversing.
  • Lighting levels were even at the time of the survey.
  • There are 2 sets of buttons inside this lift.

You are on Stairs. Skip to the next section.

Stairs

• The stairs are located ahead after entering the venue, and throughout the venue.
• The ground floor, first floor and basement can be accessed by these stairs.
• There are handrails on both sides.
• The handrails are not easy to grip.
• The handrails do not cover the flight of stairs throughout its length.
• The handrails do not extend horizontally beyond the first and last step.
• The steps are unmarked.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 15cm.
• The depth of the steps is between 30cm-45cm.
• Lighting levels were even at the time of the survey.
• There are further staircases; one leads to the vaults on the basement level, and the other leads to the council chamber on the first floor at the side of the venue.
• The staircase handrails vary throughout the venue; some are easy to grip and some are not.

You are on Toilet with Adaptations (First Floor - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (First Floor - Right Hand Transfer)

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• Location View
  • The toilet surveyed is located on the first floor of the venue, next to the lift.
  • The distance from the lift is 2m.
• Route View
  • The most accessible route to the toilet has a standard lift.
  • There are no doors to open along the most accessible route.
• Access View
  • There is step-free level access into the facility.
  • There is pictorial and written text signage on or near the door.
  • The door opens by sliding and has a low colour contrast.
  • The door requires effort to open.
  • The width of the opening is 75cm.
  • The door has a locking handle.
  • Internally the door has a high colour contrast.
  • There is not a grab rail on the internal door.
• Dimensions and Features View
  • The dimensions of the cubicle are 150cm (width) x 220cm (depth).
  • There is not room for a wheelchair user to manoeuvre.
  • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
  • The lateral transfer space is 80cm (from the side of the toilet pan).
  • There is a lever flush for the toilet.
  • The flush is on the wall above the cistern.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high colour contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high colour contrast.
  • There is a dropdown grab rail on the transfer side.
  • The dropdown grab rail has a high colour contrast.
  • The toilet seat is 45cm from the floor.
  • The toilet seat has a high colour contrast.
  • The toilet roll holder can be reached when seated on the toilet.
  • The toilet roll holder has a low colour contrast.
  • The toilet roll holder is 92cm from the floor.
  • The wash basin has a lever mixer tap.
  • The wash basin and tap can be reached when seated on the toilet.
  • The wash basin is 70cm from the floor.
  • There is a vertical grab rail on the right side of the wash basin.
  • The wash basin grab rail has a high colour contrast.
  • There is a wall mounted soap dispenser.
  • The soap dispenser cannot be reached when seated on the toilet.
  • The soap dispenser has a low colour contrast.
  • The soap dispenser is 117cm from the floor.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer.
  • The hand dryer has a low colour contrast.
  • The hand dryer is 108cm from the floor.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is no mirror.
  • There is no shelf.
  • The cubicle has a waste bin and a nappy/incontinence items bin.
  • There is one coat hook.
  • The coat hook is 133cm from the floor.
  • The walls and floor have a medium colour contrast.
  • Lighting levels were even at the time of the survey.

You are on Large Ballroom. Skip to the next section.

Large Ballroom

• The room is located on the first floor.
• The distance from the lift (via the small ballroom) is 8m.
• The most accessible route to the room has a lift.
• Doors are held open along the most accessible route.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There are double manual doors.
• The doors are permanently held open.
• The width of the opening is 197cm.
• The doors have a low colour contrast.
• There is step-free level access throughout.
• There is room for a wheelchair user to manoeuvre.
• There is space for an assistance dog to rest.
• The flooring is shiny.
• The walls and floor have a high colour contrast.
• Seating available in this room includes: chairs without armrests.
• There is a clearly signed fixed hearing assistance system.
• The hearing assistance system could not be tested at the time of the survey.
• There is background noise in this room which varies depending on the function/event.
• Lighting levels vary due to the use of large glazed walls.
• Lighting levels are adjustable.
• There is an alternative entrance on the west side.
• The alternative entrance has double doors.
• One of the doors is locked but can be opened on request.
• The opening width is 97cm.
• The layout of this room may change depending on the event.

You are on Small Ballroom. Skip to the next section.

Small Ballroom

• The room is located on the first floor.
• The distance from the lift is 5m.
• The most accessible route to the room has a lift.
• There are no doors to open along the most accessible route.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door.
• The door is permanently held open.
• The width of the opening is 100cm.
• The door has a high colour contrast.
• There is step-free level access throughout.
• There is room for a wheelchair user to manoeuvre.
• There is space for an assistance dog to rest.
• The flooring is shiny.
• The walls and floor have a medium colour contrast.
• Seating available in this room includes: chairs without armrests.
• There is not a hearing assistance system.
• There is background noise in this room which varies depending on the function/event.
• Lighting levels vary due to the use of large glazed walls.
• Lighting levels are adjustable.
• Access to this room can also be via the Large Ballroom or the East Reception Room.
• There is a bar in this room at a height of 110cm.
• The layout of this room may change depending on the event.

You are on Central Reception Room. Skip to the next section.

Central Reception Room

• The room is located at the top of the main staircase.
• The distance from the lift is 20m.
• The most accessible route to the room has a lift.
• There is a manual door along the most accessible route.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There are double manual doors.
• The doors are permanently held open.
• One of the doors was locked at the time of the survey.
• The locked door can be opened on request.
• The width of the opening is 97cm.
• The doors have a high colour contrast.
• There is step-free level access throughout.
• There is room for a wheelchair user to manoeuvre.
• There is space for an assistance dog to rest.
• The flooring is patterned.
• The walls and floor have a high colour contrast.
• Seating available in this room includes: chairs without armrests and sofas.
• Some seating is fixed.
• There is not a hearing assistance system.
• There is background noise in this room which varies depending on the function/event.
• Lighting levels vary due to the use of large glazed walls.
• Access to this room can also be via the East Reception Room or the West Reception Room.
• A south-facing balcony is accessible via this room.
• The layout of this room may change, depending on the event.

You are on West Reception Room. Skip to the next section.

West Reception Room

• The room is located on the first floor.
• The distance from the lift, via the Central Reception Room, is 25m.
• The most accessible route to the room has a lift.
• Doors are held open along the most accessible route.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There are double manual doors.
• The doors are permanently held open.
• The width of the opening is 197cm.
• The doors have a high colour contrast.
• There is step-free level access throughout.
• There is room for a wheelchair user to manoeuvre.
• There is space for an assistance dog to rest.
• The flooring is patterned.
• The walls and floor have a high colour contrast.
• Seating available in this room includes: chairs without armrests and benches.
• Some seating is fixed.
• Furniture available in this room includes: tables and desks.
• None of the tables and desks are fixed.
• The surface height of the tables/desks is suitable for wheelchair users.
• The clear height under the tables/desks is suitable for wheelchair users.
• There is not a hearing assistance system.
• Additional facilities/services include: a television with subtitles.
• There is background noise in this room which varies depending on the function/event.
• Lighting levels vary due to the use of large glazed walls.
• Lighting levels are adjustable.

You are on East Reception Room. Skip to the next section.

East Reception Room

• The room is located on the first floor.
• The distance from the lift, via the Central Reception Room, is 25m.
• The most accessible route to the room has a lift.
• Doors are held open along the most accessible route.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There are double manual doors.
• The doors are permanently held open.
• The width of the opening is 197cm.
• The doors have a high colour contrast.
• There is step-free level access throughout.
• There is room for a wheelchair user to manoeuvre.
• There is space for an assistance dog to rest.
• The flooring is patterned.
• The walls and floor have a high colour contrast.
• Seating available in this room includes: chairs without armrests.
• Furniture available in this room includes: tables.
• None of the tables are fixed.
• The surface height of the tables/desks is suitable for wheelchair users.
• The clear height under the tables/desks is not suitable for wheelchair users.
• There is not a hearing assistance system.
• There is background noise in this room which varies depending on the function/event.
• Lighting levels vary due to the use of large glazed walls.
• Lighting levels are adjustable.
• This room can also be accessed via the Small Ballroom.

You are on Basement and The Vaults. Skip to the next section.

Basement and The Vaults

• This area is on the lower, basement level.
• There are 21 steps to this area.
• There are handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails do not extend horizontally beyond the first and last step.
• The steps are unmarked.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 15cm.
• The depth of the steps is between 30cm-45cm.
• There are 2 further, L-Shaped staircases to the left and right of the main staircase.
• Facilities in this area include: male and female toilets and a seating area.
• There is step-free level access throughout all areas.
• There are no doors along circulation routes in this area.
• Access throughout may include permanent physical obstructions.
• The flooring is shiny and patterned.
• The walls and floor have a low colour contrast.
• Seating available in this area includes: chairs with armrests, chairs without armrests and armchairs.
• There is not a hearing assistance system.
• There is background noise in this area which varies depending on the function/event.
• Lighting levels vary due to there being different types of lights in the space.
• Lighting levels are adjustable.
• Lift access can be requested to access this area (by special arrangement only).

You are on Guided Tour. Skip to the next section.

Guided Tour

• The tour is guided.
• The tour takes approximately 90 minutes.
• There is step-free access via lift throughout the tour.
• The majority of walkway widths are between 120cm and 180cm.
• Different tour types are available which may vary the tour time and route.
• There may be background noise along the tour route.
• Tour information includes the following formats: pictorial and information board.
• The tour does not have a hearing assistance system.
• There are bench seats and a mixture of chairs with and without armrests at regular intervals along the tour.
• The following furniture is permanently fixed: some of the chairs.
• All flooring along the tour route is smooth and even.
• Some of the flooring includes large repeating patterns in bold colours, which may look like steps or holes to some people.
• Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
• Lighting levels are varied throughout the tour route.
• Guided tours begin in the reception area.
• There is assistance available on all tours.