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St George's Hall - North Hall Entrance

St George's Place, Liverpool, L1 1JJ

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Access Guide

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Overview

  • About View
    • St George's Hall is an iconic Grade I Listed building, located in St George's Place in Liverpool, which was opened in 1854.
    • Services and facilities available in the venue include: exhibitions, venue hire, The Concert Room, meeting spaces and guided tours.
    • Liverpool Register Office services also operate from the venue and the main reception desk is shared.
    • Guided tours meet at the reception, accessible via the entrance on St. John’s Lane.
    • Concerts and other events may be accessed via the North Hall entrance on William Brown Street.
    • View information on opening times.
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free level access at the most accessible entrance.
    • The most accessible entrance is the main entrance.
    • There are 2 other entrances.
    • 1 of the other entrances has step-free level access.
    • There is step-free level access throughout the majority of areas, this may include the use of a lift.
    • The following areas have stepped access: the East Portico entrance, some areas and balconies within the court rooms, The Concert Room and The Great Hall.
    • The following areas have step-free access via ramps: the North Hall entrance route to the lift.
    • Doors are held open along circulation routes.
    • Access throughout may include uneven surfaces, pillars and permanent physical obstructions.
    • The ground, first, second and third floors can be accessed via a standard lift, a platform lift and stairs.
    • The first floor is mainly used by the Register Office Service.
    • Visitors on the tour can use a platform lift for access to the holding cells on the upper ground floor.
  • Getting Help and Assistance View
    • Seating is available.
    • There is not a hearing assistance system.
    • The alternative formats documents can be provided in include: large print (on request).
    • There is not a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.
    • Staff receive the following training: Neurodiversity Training, Dementia Awareness, First Aid and Fire Safety.
  • Related Access Guides View

Toilet and Changing Facilities

  • Toilet Facilities View
    • There are 4 toilets with adaptations.
    • The toilets with adaptations are located near the St John's entrance. However, depending on the event, there are also toilets with adaptations on all venue floors; the east side, near the North and Great Halls and the west side, near The Concert Room and court rooms.
    • The transfer space varies between left and right in the toilets with adaptations.
    • There is an additional toilet with adaptations between the Crown Court and The Great Hall on the east side of the venue that was not in use at the time of survey.
    • Female and male step-free standard toilet facilities are located on the ground floor, near the St John's Lane entrance.
    • Female and male step-free standard toilet facilities are located on all upper floors, near the North and Great Hall, and the west side near The Concert Room and court rooms.
  • Changing Places Facilities View
    • Changing Places facilities are located between near the North and The Great Hall, on the east side of the venue.
  • Changing Facilities View
    • Parent and baby changing facilities are located in the toilets with adaptations on the ground floor, and on the second floor.
  • Washroom and Shower Facilities View
    • Shower facilities with adaptations are located in the toilets with adaptations on the third floor, on the west side of the venue near The Concert Room.

The North Hall Entrance - William Brown Street

  • This entrance is located on William Brown Street, at the north side of the venue.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is not clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a very easy slope at the entrance.
  • There are double manual doors.
  • The doors are permanently held open.
  • The width of the opening is 117cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a medium colour contrast.
  • There is step-free access via ramp as you enter.
  • The ramp has a slight gradient.
  • The ramp is between 75cm and 150cm wide.
  • There are handrails on both sides.
  • The doors at this entrance will be staffed for concerts and performances.
  • There is a phone number at this entrance for assistance at other times.
  • Visitors in wheelchairs will turn left up the ramp to access the North Hall.
  • There is step-free access to the lift to reach the upper floors from this entrance.

Getting Around

  • Access View
    • There is step-free access between floors via lift.
    • There are numerous staircases throughout the building.
    • The staircases vary between spiral, straight and u-shaped.
    • The handrails vary on the different staircases.
    • There are lifts at both the south and north sides of the building that access all floors.
    • Step-free access to reach the cells on the upper ground level as part of the tour is via a platform lift.
  • Circulation View
    • Doors are held open along circulation routes.
    • Access throughout may include uneven surfaces, pillars and permanent physical obstructions.
    • The contrast between the walls and floor varies between low and high along circulation routes.
    • Some flooring is shiny and patterned.
    • There is background noise in this area which varies depending on the function/event.
    • Wayfinding signage is provided.
    • The colour, design and typeface of signage is consistent throughout.
    • Seating available in the walkways includes: chairs with armrests, chairs without armrests and benches.
    • Lighting levels vary due to there being different types of lights in the space.

The North Hall Lift

  • The lift surveyed is located to the west side of the North Hall.
  • The distance from the entrance is 45m.
  • The most accessible route to the lift has slight ramps.
  • Doors are held open along the most accessible route.
  • This route has uneven surfaces.
  • Standard Lift View
    • The first and second floors of the venue can be accessed by this lift.
    • The lift door has a medium colour contrast.
    • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
    • The weight limit for the lift is 1200kg.
    • The external lift control buttons have tactile and Braille markings.
    • The control buttons have a medium colour contrast.
    • All of the external lift controls are at a suitable height for a wheelchair user.
    • The lift door opening width is 110cm.
    • The internal dimensions of the lift are 160cm (width) x 220cm (depth).
    • The internal lift control buttons have tactile and Braille markings.
    • The control buttons have a medium colour contrast.
    • All of the internal lift controls are at a suitable height for a wheelchair user.
    • Internally the lift has: a list of floor services/facilities, a visual floor indicator and a mirror to aid reversing.
    • Lighting levels were even at the time of the survey.
    • There are other lifts available at this location which vary in size.

Stairs

  • The stairs surveyed are located throughout the building and on all sides; leading into the North Hall, The Concert Room and The Great Hall balconies.
  • Lighting levels vary due to the size of the space.
  • There are numerous staircases throughout the building.
  • The staircases vary between spiral, straight and u-shaped.
  • The handrails differ on different staircases, and some don't have any handrails.
  • Some handrails do not cover the flight of stairs throughout its length.
  • Some steps are unmarked.
  • The height of the steps is between 15cm and 18cm.
  • Lighting levels vary due to the size of the space.

The North Hall

  • The North Hall is located ahead, after entering from William Brown Street.
  • There is step-free level access via lift to this area.
  • Facilities in this area include: bar, seating areas and access to toilets and The Concert Room.
  • There is not step-free level access throughout.
  • There is stepped access to the central bar area.
  • Doors are held open along circulation routes in this area.
  • Access throughout may include pillars.
  • There is room for a wheelchair user to manoeuvre.
  • Some flooring is shiny.
  • The walls and floor colour contrast varies between low and high.
  • Seating available in this area includes: chairs without armrests.
  • Furniture available in this area includes: tables.
  • The surface height of the tables/desks is suitable for wheelchair users.
  • The clear height under the tables/desks is suitable for wheelchair users.
  • There is not a hearing assistance system.
  • There is background noise in this area.
  • Area signage is provided.
  • Area signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of area signage is consistent throughout.
  • Wayfinding signage is provided.
  • The colour, design and typeface of wayfinding signage is consistent throughout.
  • Lighting levels vary due to there being different types of lights in the space.
  • Lighting levels are adjustable.
  • There is a bar in this area.
  • The bar is at a height of 118cm.
  • The layout of this area may change depending on the event.

The Great Hall

  • The room is located on the second floor, accessible from both north and south entrances.
  • The distance from the lift is 50m.
  • The most accessible route to the room has a lift.
  • Doors are held open along the most accessible route.
  • This route has uneven surfaces.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There are multiple entrance doors into this room.
  • For most events, doors will be permanently held open.
  • There are double manual doors.
  • The doors are permanently held open.
  • The width of the opening is 150cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a high colour contrast.
  • There is step-free level access throughout the majority of areas.
  • There is room for a wheelchair user to manoeuvre.
  • There is space for an assistance dog to rest.
  • Some flooring is shiny and patterned.
  • The walls and floor colour contrast varies between low and high.
  • There is not a hearing assistance system.
  • There may be background noise in this room.
  • Announcements are in person.
  • Lighting levels vary due to the size of the space.
  • Lighting levels are adjustable.

The Concert Room

  • The room is located above the North Hall.
  • The distance from the lift is 10m.
  • The most accessible route to the room has a lift.
  • Doors are held open along the most accessible route.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There are double manual doors.
  • The doors are permanently held open.
  • The width of the opening is 135cm.
  • The doors have a low colour contrast.
  • There are similar doors to enter on both sides of the room.
  • The doors are held open before and after performances.
  • There is not step-free level access throughout.
  • The following areas have stepped access: the balcony and all tiered seating.
  • There is room for a wheelchair user to manoeuvre.
  • There is space for an assistance dog to rest.
  • The walls and floor colour contrast varies between low and high.
  • Seating available in this room includes: chairs with armrests and chairs without armrests.
  • Some seating is fixed.
  • There is not a hearing assistance system.
  • There is background noise in this room.
  • Announcements are in person.
  • Lighting levels vary due to the size of the space.
  • Lighting levels are adjustable.
  • The layout of this area may change depending on the event.

Coroners Court

  • The room is located on the second floor.
  • The distance from the lift is 30m.
  • The most accessible route to the room has a lift.
  • Doors are held open along the most accessible route.
  • This route has uneven surfaces.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There are double manual doors.
  • The doors open away from you.
  • The doors require effort to open.
  • The width of the opening is 140cm.
  • The doors have a high colour contrast.
  • There is not step-free level access throughout.
  • The following areas have stepped access: raised areas of the courtroom.
  • There is room for a wheelchair user to manoeuvre.
  • There is space for an assistance dog to rest.
  • The walls and floor colour contrast varies between low and high.
  • Seating available in this room includes: benches.
  • Seating is fixed.
  • There is not a hearing assistance system.
  • There may be background noise in this room.
  • Announcements are in person.
  • Lighting levels were even at the time of the survey.

Toilet with Adaptations (West Side - Second Floor - Left Hand Transfer)

  • Location View
    • The toilet surveyed is located on the second floor of the venue, off the North Hall.
    • The distance from the lift is 10m.
  • Route View
    • The most accessible route to the toilet has a standard lift.
    • Doors are held open along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door is push pad activated.
    • The height of the push pad is 98cm.
    • The width of the opening is 90cm.
    • The door has a push button lock.
    • Internally the door has a high colour contrast.
    • There is a grab rail on the internal door, with a high colour contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 320cm (width) x 220cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the left as you face the toilet.
    • The lateral transfer space is 245cm (from the side of the toilet pan).
    • There is a spatula flush for the toilet.
    • The flush is on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high colour contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a high colour contrast.
    • The toilet seat is 46cm from the floor.
    • The toilet seat has a high colour contrast.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a low colour contrast.
    • The toilet roll holder is 100cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 73cm from the floor.
    • There is a vertical grab rail on the left side of the wash basin.
    • The wash basin grab rail has a high colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser cannot be reached when seated on the toilet.
    • The soap dispenser has a low colour contrast.
    • The soap dispenser is 96cm from the floor.
    • There is a wall mounted towel dispenser.
    • The towel dispenser cannot be reached when seated on the toilet.
    • The towel dispenser has a medium colour contrast.
    • The towel dispenser is 96cm from the floor.
    • There is a wall mounted hand dryer.
    • The hand dryer has a medium colour contrast.
    • The hand dryer is 96cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a long mirror.
    • There is a shelf, however there is an obstruction in front of it.
    • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
    • The cubicle has a waste bin and a sanitary bin.
    • There are no coat hooks.
    • The height of the baby change facility when in use is 85cm.
    • The walls and floor have a high colour contrast.
    • Lighting levels were even at the time of the survey.
    • The electronic lock button and push pad to exit are wall mounted.
    • They are both at a height of 100cm.

Toilet with Adaptations (East Side - Second Floor - Left Hand Transfer)

  • Location View
    • The toilet surveyed is located near the North Hall, on the east side of the venue.
    • The distance from the lift (on the west side via The Great Hall) is 50m.
  • Route View
    • The most accessible route to the toilet has a standard lift.
    • Doors are held open along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is Braille, pictorial and written text signage on or near the door.
    • The door is push pad activated.
    • The height of the push pad is 100cm.
    • The door opens outwards and has a high colour contrast.
    • The width of the opening is 85cm.
    • The door has a push pad lock.
    • Internally the door has a high colour contrast.
    • There is a grab rail on the internal door, with a high colour contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 208cm (width) x 316cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 130cm (from the side of the toilet pan).
    • There is a spatula flush for the toilet.
    • The flush is on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high colour contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a high colour contrast.
    • The toilet seat is 46cm from the floor.
    • The toilet seat has a high colour contrast.
    • The toilet has a padded backrest.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a low colour contrast.
    • The toilet roll holder is 100cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 75cm from the floor.
    • There is a vertical grab rail on the left side of the wash basin.
    • The wash basin grab rail has a high colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser cannot be reached when seated on the toilet.
    • The soap dispenser has a medium colour contrast.
    • The soap dispenser is 110cm from the floor.
    • There is a wall mounted towel dispenser.
    • The towel dispenser cannot be reached when seated on the toilet.
    • The towel dispenser has a medium colour contrast.
    • The towel dispenser is 100cm from the floor.
    • There is a wall mounted hand dryer.
    • The hand dryer has a medium colour contrast.
    • The hand dryer is 97cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a long mirror.
    • There is an unobstructed shelf.
    • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
    • The cubicle has a nappy/incontinence items bin and a sanitary bin.
    • There are no coat hooks.
    • The walls and floor have a high colour contrast.
    • Lighting levels were even at the time of the survey.
    • There is an electronic button to lock the toilet after entering.
    • This button is at a height of 100cm.
    • There is a push pad to open the door to exit.
    • This push pad is at a height of 100cm.

Toilet with Adaptations (West Side - Third Floor - Right Hand Transfer)

  • Location View
    • The toilet surveyed is located near The North Hall, on the west side of the venue.
    • The distance from the lift is 10m.
  • Route View
    • The most accessible route to the toilet has a standard lift.
    • Doors are held open along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is tactile signage on or near the door.
    • The door opens inwards and has a high colour contrast.
    • The door requires effort to open.
    • The width of the opening is 92cm.
    • There is a second door.
    • The door opens inwards and has a high colour contrast.
    • The door requires effort to open.
    • The width of the opening is 79cm.
    • The door has a twist lock.
    • Internally the door has a high colour contrast.
    • There is a grab rail on the internal door, with a high colour contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 360cm (width) x 350cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the right as you face the toilet.
    • The lateral transfer space is 290cm (from the side of the toilet pan).
    • There is a lever flush for the toilet.
    • The flush is on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high colour contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a high colour contrast.
    • The toilet seat is 46cm from the floor.
    • The toilet seat has a high colour contrast.
    • The toilet has a padded backrest.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a medium colour contrast.
    • The toilet roll holder is 114cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 72cm from the floor.
    • There is a vertical grab rail on the right side of the wash basin.
    • The wash basin grab rail has a high colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser cannot be reached when seated on the toilet.
    • The soap dispenser has a medium colour contrast.
    • The soap dispenser is 110cm from the floor.
    • There is a wall mounted towel dispenser.
    • The towel dispenser cannot be reached when seated on the toilet.
    • The towel dispenser has a medium colour contrast.
    • The towel dispenser is 120cm from the floor.
    • There is a wall mounted hand dryer.
    • The hand dryer has a medium colour contrast.
    • The hand dryer is 115cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a mirror which is angled for ease of use.
    • There is a shelf, however there is an obstruction in front of it.
    • The shelf meets the AccessAble criteria for Stoma Friendly Toilets.
    • The cubicle has a waste bin and a sanitary bin.
    • There are no coat hooks.
    • The walls and floor have a high colour contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • Shower Facilities View
    • There is a wheel in shower in the cubicle.
    • There is room for a wheelchair user to manoeuvre in the shower.
    • There is a pull cord emergency alarm for the shower but it was tied up at the time of the survey.
    • There is an adjustable shower head which can also be detached.
    • The shower controls are lever mixer.
    • There is a flip-down shower seat.
    • The shower seat is 50cm from the floor.
    • There are grab rails for the shower.
    • The grab rails for the shower have a high colour contrast.
    • There are no dropdown rails for the shower.
    • There is a soap dispenser in the shower.
    • There is a second height adjustable basin, shower screen and a toilet privacy screen in this facility.

Changing Places (East Side - Second Floor)

  • Location and Access View
    • The Changing Places facility surveyed is located near The Great Hall, on the east side of the venue.
    • The Changing Places toilet is in addition to other toilet facilities.
    • There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
    • The distance from the lift (on the west side via The Great Hall) is 40m.
    • The most accessible route to the Changing Places facility has step-free level access via lift.
    • The most accessible route to the Changing Places facility has a lift.
    • Doors are held open along the most accessible route.
    • This route has uneven surfaces.
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • A key is required for access to this facility.
    • The door is easy to open.
    • The width of the opening is 91cm.
    • The door has a lever twist lock.
    • Internally the door has a high colour contrast.
    • There is a grab rail on the internal door, with a low colour contrast.
    • The dimensions of the facility are 290cm (width) x 340cm (depth).
    • There is room for a wheelchair user to manoeuvre (180cm x 180cm).
  • Toilet Details View
    • There is lateral transfer space on both sides of the toilet, however the right side is obstructed.
    • The lateral transfer space on the left is 80cm (from the side of the toilet pan).
    • The lateral transfer space on the right is 170cm (from the side of the toilet pan).
    • There is a spatula flush for the toilet.
    • The flush is on the right as you face the toilet.
    • There is no horizontal grab rail for the toilet.
    • There are vertical grab rails on both sides of the toilet.
    • The vertical grab rails have a high colour contrast.
    • There are dropdown grab rails on both sides of the toilet.
    • The dropdown grab rails have a high colour contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet roll holder has a medium colour contrast.
    • The toilet roll holder is 90cm from the floor.
  • Changing Bench and Hoist Details View
    • The changing bench is wall mounted and height adjustable.
    • The length of the changing bench is 180cm.
    • The facility hoist is powered overhead and accesses all areas.
  • Other Facilities View
    • There is a height adjustable wash basin.
    • The wash basin has a lever mixer tap.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a high colour contrast.
    • There is a wash basin mounted soap dispenser.
    • There is a wall mounted towel dispenser.
    • The towel dispenser has a medium colour contrast.
    • The towel dispenser is 92cm from the floor.
    • A wide paper roll dispenser is available.
    • The wide paper roll dispenser is 90cm from the floor.
    • There is a wall mounted hand dryer.
    • The hand dryer has a medium colour contrast.
    • The hand dryer is 90cm from the floor.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a long mirror.
    • There is an unobstructed shelf.
    • The shelf meets the AccessAble criteria for Stoma Friendly Toilets.
    • The cubicle has a waste bin and a nappy/incontinence items bin.
    • There are multiple coat hooks.
    • A privacy screen is available.
    • The walls and floor have a high colour contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.