Skip to main content
The new name for DisabledGo

Ward 4

Broadgreen Hospital, Thomas Drive, Liverpool, L14 3LB

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Getting To The Hospital

  • By Road View
    • From the M62: Leave the M62 motorway at junction 5, signed A5080 Knotty Ash and Huyton. Take the first exit from the roundabout, signed A5080 Knotty Ash and Broadgreen Hospital. Continue for approximately 1 mile, straight through the first set of traffic lights. At the next set of traffic lights turn right onto Thomas Lane (under a railway bridge). Continue for approximately half a mile and at the next traffic lights, turn left onto Thomas Drive and enter the hospital site on the right. From the city centre and Mersey Tunnels: The hospital is adjacent to the M62 approach road so follow signs to the M62 motorway. As you approach the motorway keep in the left-hand lane, proceed under the flyover and take the slip road signposted Broadgreen Hospital next to the M62 approach road. At the first set of traffic lights turn left into Thomas Lane and at the next set of traffic lights turn left into Thomas Drive. Turn right to enter the site at the main entrance. The postcode for the Sat-Nav is L14 3LB. The address for the hospital is: Broadgreen Hospital Thomas Drive Liverpool L14 3LB.
    • The hospital also has a designated Blue Badge car park. Standard parking charges apply for Blue Badge holders in this car park. The Blue Badge car park is at the rear of the hospital site. There is also a multi-storey car park within the grounds of Broadgreen Hospital. The car park is open 24 hours a day, seven days a week, and charges apply. A shuttle bus service runs Monday to Friday 08:00 to 16:45 with several pick up points around the hospital grounds.
  • By Bus View
    • There are a variety of bus services which operate from the surrounding areas and drop off at the hospital or within walking distance. To find information about times and services please contact the Merseytravel Traveline on 0871 200 2233 or follow the link below in the Useful Links section.
    • There is an onsite bus stop.
    • The bus stop is located directly opposite the main entrance of the hospital.
    • The bus stop does not have any shelter. The bus has standard seating and while there is space to transport a wheelchair user by means of a ramp, it is considered that the bus is currently unsuitable for ambulant users.
    • The onsite bus stop is approximately 15m from the main hospital entrance. There is a dropped kerb at the bus stop and level access to the hospital entrance.
  • By Train View
    • Broadgreen train station is 5 to 10 minutes walk from the hospital. If you are travelling from further afield, Lime Street Station, which serves the city line, is less than 4 miles away in the city centre. Taxis are readily available from Lime Street Station and Merseytravel can provide details of bus services linking local train stations and the hospital.
  • Useful Links View

Getting Help and Assistance

  • There is not a Patient Advice and Liaison Service (PALS) at the hospital.
  • The Patient Advice and Liaison Service (PALS) is located in the Foyer of the Royal Liverpool University Hospital.
  • The telephone number for the Patient Advice and Liaison Service (PALS) is 0151 706 4903.
  • Hospital staff do receive disability awareness / equality training.
  • No hospital staff receive deaf awareness training.
  • The alternative formats documents can be provided in include; Braille on request, large print on request and different languages on request.
  • There is an assistance dog toilet or toileting area on the hospital site.
  • The assistance dog toilet or toileting area is located on the green areas around the site.
  • Water bowls for assistance dogs are available.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • A mobility scooter charging point is not available at the hospital.
  • Mobility aids are available to help patients move around and include; wheelchairs, tri wheel walkers, walking frames, walking sticks and crutches.
  • To obtain mobility aids please contact the main reception or a member of staff.
  • Registered assistance dogs are generally welcomed in all areas although departments with high risk from infection, such as wards and intensive care units, should be contacted in advance.

Hospital Parking (Alexandra Wing and Other Parking Information)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car parking facilities are for Blue Badge holders only.
    • The car park is located in front of the Alexandra Wing building.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is block paving.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 8 designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 280cm x 500cm.
    • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is not a designated drop-off point.
  • Paying View
    • There are not parking charges for the hospital car park.
    • Payment signs are not provided.
    • Parking is free for Blue Badge holders.
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are uneven surfaces.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 17m (18yd 1ft) from the Alexandra Wing Main Entrance.
  • Comments View
    • The hospital also has a designated Blue Badge car park.
    • The Blue Badge car park is at the rear of the hospital site.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There are 60+ designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 3.5m x 5m (11ft 5in x 16ft 4in).
    • The nearest designated bay is 110m (120yd) from the Alexandra Wing entrance.
    • The furthest designated bay is 150m (164yd) from the Alexandra Wing entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • The car park surface is tarmac.
    • There is a dropped kerb/non stepped access from the car park to the venue.
    • The dropped kerb does have tactile paving.
    • The patron does have to cross a road.
    • The road is not generally busy.
    • The car park does not have a height restriction barrier.
    • A shuttle bus service operates between the car parks and different entrances.
    • Additional Blue Badge parking areas are available outside the main entrance and in West Road.
    • There are no parking charges in these areas.
    • Patients and visitors can also park in the Vinci two storey car park which is on site and a 5 minute walk from the main hospital buildings.
    • This car park does not have Blue Badge bays and standard parking charges apply.
    • Patients can also be dropped off outside the Clinical Gerontology Outpatient Department or off West Road.

Getting To (Ward 4)

  • Ward 4 is/are located on Level 2 of the Alexandra Wing.
  • Access to Ward 4 is via the Alexandra Wing Main Entrance.
  • Enter through the Alexandra Wing Main Entrance, bear right and continue along the corridor to the lift. Take the lift to level 2. Exit the lift, bear left down the corridor to the entrance doors on the right signed 'Ward 4 and Medical Records'. Enter through these doors, go down the corridor and the entrance to Ward 4 is located on the left.
  • There is step free access, via lift, to Ward 4.
  • Ward 4 is approximately 41m from the lift.
  • There is a/are manual, double door(s) which may be difficult to open between the lift and the department/service.
  • Wayfinding signage is provided.
  • Dementia friendly signage is not provided.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

Outside Access (Alexandra Wing Main Entrance)

  • Entrance Details View
    • This information is for the entrance located at the front of the Alexandra Wing building.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is not a hand sanitiser.
    • There is not a door release button when exiting.
    • Standard manual wheelchairs are available for people to borrow at this entrance.
    • The main door(s) open(s) automatically (towards you).
    • The door(s) is/are double width.
    • The width of the door opening is 178cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
    • There is a second set of doors.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 174cm.
  • Ramp/Slope Details View
    • The ramp/slope is located between the inner and outer entrance doors.
    • The ramp/slope gradient is slight.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
    • The lighting levels at the ramp/slope are moderate to good.
  • Comments View
    • This entrance gives access to Level 1.
    • The Alexandra Wing can also be accessed via the Main Hospital Entrance using the link bridge on level 2.

Other Floors (Alexandra Wing)

  • Stairs View
    • Signs indicating the location of the stairs are clearly visible from the entrance.
    • There are manual, double doors which may be difficult to open to enter and exit the stairwell on all floors.
    • The floors which are accessible by stairs are 0, 1, 2, 3.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor of the building are not provided on landings.
    • The lighting levels are good.

Lift (Main Corridor)

  • There is a lift for public use.
  • The lift is located on the main corridor.
  • The lift is approximately 52m (56yd 2ft) from the Alexandra Wing Main Entrance.
  • The lift is a standard lift.
  • Staff do not need to be notified for use of the lift.
  • The floors which are accessible by this lift are 0, 1, 2, 3.
  • Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is high.
  • The colour contrast between the external lift control plate and the wall is high.
  • The clear door width is 130cm.
  • The dimensions of the lift are 150cm x 273cm.
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • There is a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing assistance system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is low to moderate.

Opening Times (Visiting Hours)

  • Monday 14:00 - 16:00.
  • Monday 18:00 - 20:00.
  • Tuesday 14:00 - 16:00.
  • Tuesday 18:00 - 20:00.
  • Wednesday 14:00 - 16:00.
  • Wednesday 18:00 - 20:00.
  • Thursday 14:00 - 16:00.
  • Thursday 18:00 - 20:00.
  • Friday 14:00 - 15:00.
  • Saturday Closed.
  • Sunday Closed.

Entrance (Ward 4 and Medical Records)

  • Entrance Details View
    • This information is for the entrance located on Level 2 of the Alexandra Wing.
    • The entrance area/door is clearly signed with the name of the service/department.
    • There is step free access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is not a hand sanitiser.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 178cm.

Ward (Ward 4)

  • Ward Information View
    • This is a/an Dermatology and Rheumatology ward.
    • This is a shared ward.
    • There is/are 3 bay(s) available.
    • There is/are 1 side room(s) available.
    • There is/are 8 bed(s) on this ward in total.
  • Ward Access View
    • There is a/are door(s) leading into the ward.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 172cm (5ft 8in).
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 145cm (4ft 9in).
    • There is level access throughout the ward.
    • There is clear signage on the ward.
    • The type of flooring is vinyl/laminate.
    • There is flooring on the ward which is shiny and could cause issues with glare or look slippery to some people.
    • The lighting levels are moderate to good.
  • Reception/Nurses' Station View
    • The height of the Nurses' Station desk is 115cm.
    • There is not a lowered section.
    • There is a hearing assistance system available at the desk.
    • The type of system is a fixed loop.
    • The hearing assistance system is signed.
    • Staff are not trained to use the hearing assistance system.
    • The hearing assistance system was tested by an AccessAble surveyor.
    • The hearing assistance system was tested on 05/03/2020.
    • The hearing assistance system was working at the time of testing.
  • Example Side Room View
    • There are no side rooms available with an accessible ensuite.
    • The width of the door opening into the side room is over 75cm.
    • The side room surveyed does not have a ceiling track hoist.
    • There is room for a wheelchair user to manoeuvre around the bed.
    • Bedside storage is available.
    • The colour contrast between the walls and the floor in the side room is medium.
    • The lighting levels in the side room are moderate to good.
  • Ward Features and Patient Facilities View
    • The ward does not play background music.
    • There is a chair with armrests on both sides.
    • A mobile hoist is available on the ward.
  • Visitor Facilities View
    • There are no accessible toilet facilities on the ward for visitors.
    • Accessible toilet facilities for visitors are located by the Alexandra Wing Main Entrance.
    • There are no standard toilet facilities on the ward for visitors.
    • Standard toilet facilities for visitors are located by the Alexandra Wing Main Entrance.

Washroom (Bathroom)

  • Washroom Details View
    • The washroom surveyed has a bath, a toilet and a wash basin.
    • There is/are 1 washroom(s) of this type in the ward.
    • The washroom surveyed is located on the ward corridor.
    • There is step free access to the washroom surveyed once inside the ward.
    • This washroom is interchangeable between male and female.
    • There is pictorial and written or text signage on or near the washroom door.
    • The washroom door(s) open(s) inwards.
    • The door(s) is/are locked by a twist lock.
    • The door may be difficult to open.
    • The width of the door opening is 87cm (2ft 10in).
    • The dimensions of the washroom are 278cm x 344cm (9ft 1in x 11ft 3in).
    • The washroom does have an unobstructed minimum turning space of 150cm x 150cm.
    • There is an emergency pull cord alarm.
    • The emergency pull cord alarm is within reach and fully functional.
    • There is not a red flashing fire alarm beacon within the washroom.
    • There is not a coat hook in the washroom.
    • There is a mirror.
    • There is not a tall mirror, with suitable specifications, for ease of use.
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The height of the wash basin is 83cm.
    • There are no wall-mounted grab rails for the wash basin.
    • The tap type is lever. It is a mixer tap.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 139cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The height of the towel dispenser is 143cm.
    • There is not a hand dryer.
    • Disposal facilities are available.
    • The washroom has a non-slip floor.
  • Toilet Details View
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • The toilet has a wall which can act as a back rest.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 190cm.
    • There is a flush, however it is not on the transfer side.
    • There are dropdown rails on both sides of the toilet.
    • There are no wall-mounted grab rails for the toilet.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The height of the toilet roll holder is 92cm.
    • There is not a colostomy changing shelf for standing users next to the toilet.
  • Bath Details View
    • There is a bath.
    • The height of the side of the bath from floor level is 54cm (1ft 9in).
    • The bath is not height adjustable.
    • The bath tap type is twist/turn. It is not a mixer tap.
    • There is a shower over/for the bath.
    • The shower head is hand held.
    • There are not wall-mounted grab rails available for the bath.
    • A bath hoist is available.
  • Colour Contrast and Lighting View
    • The colour contrast between the external washroom door and wall is high.
    • The colour contrast between the internal washroom door and wall is high.
    • The colour contrast between the dropdown rail(s) and wall is high.
    • The toilet seat colour contrast is low.
    • The colour contrast between the washroom floor and walls is high.
    • Lighting levels are good.

Washroom (Shower)

  • Washroom Details View
    • The washroom surveyed has a wheel in shower, a toilet and a wash basin.
    • There is/are 2 washroom(s) of this type in the ward.
    • The washroom surveyed is located on the ward corridor.
    • There is step free access to the washroom surveyed once inside the ward.
    • This washroom is interchangeable between male and female.
    • There is pictorial, written or text and dementia friendly signage on or near the washroom door.
    • The washroom door(s) open(s) inwards.
    • The door(s) is/are locked by a twist lock.
    • The door may be difficult to open.
    • The width of the door opening is 87cm (2ft 10in).
    • The dimensions of the washroom are 228cm x 167cm (7ft 6in x 5ft 6in).
    • The washroom does not have an unobstructed minimum turning space of 150cm x 150cm.
    • There is an emergency pull cord alarm.
    • The emergency pull cord alarm is within reach and fully functional.
    • There is not a red flashing fire alarm beacon within the washroom.
    • There is a/are coat hook(s) 172cm from the floor.
    • There is a mirror.
    • There is not a tall mirror, with suitable specifications, for ease of use.
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The height of the wash basin is 84cm.
    • There are no wall-mounted grab rails for the wash basin.
    • The tap type is lever. It is not a mixer tap.
    • There is a soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 108cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The height of the towel dispenser is 140cm.
    • There is not a hand dryer.
    • Disposal facilities are available.
    • The washroom has a non-slip floor.
  • Toilet Details View
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • The toilet has a lid obstructing the back rest/cistern/wall.
    • There is not a lateral transfer space.
    • There is a flush.
    • There is no dropdown rail for the toilet.
    • As you face the toilet the wall-mounted grab rails are on the left.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The height of the toilet roll holder is 87cm.
    • There is not a colostomy changing shelf for standing users next to the toilet.
  • Shower Details View
    • There is a wheel in shower.
    • The shower does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The shower head is height adjustable.
    • The shower control type is push.
    • A shower chair is available.
    • There are wall-mounted grab rails available for the shower.
  • Colour Contrast and Lighting View
    • The colour contrast between the external washroom door and wall is medium.
    • The colour contrast between the internal washroom door and wall is low.
    • The colour contrast between the wall-mounted grab rails to the left of the toilet and wall is medium.
    • The toilet seat colour contrast is low.
    • The colour contrast between the shower wall-mounted grab rails and wall is low.
    • The colour contrast between the washroom floor and walls is low.
    • Lighting levels are moderate to good.

Related Access Guides