Access Guide
Branch Information
- For contact details, opening times, and services available in this branch, please click here to visit the Lloyds Bank Coventry Foleshill branch page on their website (opens in a new tab).
- This branch is located on a high street.
- There is not a colleague trained in British Sign Language.
- The branch does have a magnifying glass available.
- The branch does not have a signature guide available.
- The alternative formats documents can be provided in include; large print on request.
- There is a hearing assistance system available.
- There is a hearing assistance system available for the meeting rooms.
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Help and Assistance
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- The branch has headphones that customers can use with the ATMs.
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Comments
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- The hearing assistance system is also available at the counters.
Public Transport and Parking
- There is a bus stop within approximately 150m of the branch.
- The nearest train station is Coventry Arena.
- The branch does not have its own car park.
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On Street Parking
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- Standard on street parking is available (within approximately 50m of the branch).
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Public Car Parks
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- Public parking is available within approximately 200m of the branch.
- The closest public parking is: Holmsdale Road Car Park.
Approach
- The surface of the approach includes tarmac.
- The approach surface is uneven in places.
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Ramp or Slope
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- There is a slope on the approach.
- The slope is permanent, with a slight gradient and no handrails.
ATM(s) (Outside)
- The ATM is located on the right of the entrance.
- The controls/screen heights vary between 95cm and 130cm.
- There is not a lowered ATM available.
- The branch has headphones that customers can use with any ATMs.
Outside Access (Foleshill Road)
- The entrance is clearly signed.
- There is ramped/sloped access at this entrance.
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Entrance
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- There is not a canopy or recess which provides weather protection at this entrance.
- The entrance doors do contrast visually with the immediate surroundings.
- The main doors open away from you (push).
- The doors are double width.
- The doors are permanently held open.
- The width of the door opening is 112cm.
- There is a second set of doors.
- The doors open automatically.
- The doors are double width.
- The width of the door opening is 120cm.
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Ramp/Slope
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- The ramp is located in front of and immediately beyond the entrance.
- The gradient of the ramp is slight.
- The ramp is permanent.
- There is a level landing at the top of the ramp.
- There are handrails at the ramp.
- The handrails are on both sides.
- The lighting levels are good.
Inside the Branch
- There is step-free access throughout the branch.
- The type of flooring in the branch is carpet.
- The lighting levels are good.
- There is a waiting area available in the branch.
- The waiting area is located on the left as you enter the branch.
- There is sufficient space for a wheelchair user to use the waiting area.
- Seating in the branch includes: chairs with no armrests and armchairs.
ATM(s) (Inside - Immediate Deposit)
- The ATM is located on the right as you enter the branch.
- The controls/screen heights vary between 94cm and 134cm.
- There is not a lowered ATM available.
- The branch has headphones that customers can use with any ATMs.
- There is a Business Depositpoint on the right of the counters.
The height of the Depositpoint is 70cm.
Desk(s)
- There is 1 desk in the branch.
- The desk is located on the right as you enter the branch.
- The nearest desk is approximately 5m from the entrance.
- The desk area is clearly visible from the entrance.
- There is step-free access to the desk.
- There is a clear unobstructed route to the desk.
- There are screens, windows, TVs or mirrors in front of or behind the desk which could adversely affect the ability of someone to lip read.
- The desk is not placed in front of a plain background.
- The lighting levels are good.
- The distance between the floor and the underside of the desks is 91cm.
- There is sufficient space to write or sign documents on the desk.
- There is not a clear space under the desk.
Counter
- The counter is located on the right as you enter the branch.
- The counter is approximately 10m from the entrance.
- The counter is clearly visible from the entrance.
- There is step-free access to the counter.
- There is a clear unobstructed route to the counter.
- There are screens, windows, TVs or mirrors in front of or behind the counter which could adversely affect the ability of someone to lip read.
- The counter is placed in front of a plain background.
- The lighting levels at the counter are good.
- The height of the counter is 110cm.
- There is sufficient space to write or sign documents on the counter.
- There is a lowered section of the counter.
- The height of the lowered section of the counter is 75cm.
- There is sufficient space to write or sign documents on the lowered section of the counter.
- There is not a clear knee recess beneath the low/lowered section of the counter.
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Counter Features
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- Clipboards can be provided to anyone who is unable to use the counter.
- There is a hearing assistance system at the counter.
- The type of system is a fixed loop.
- The hearing assistance system is signed.
- Colleagues are not trained to use the system.
Meeting Room (Enquiries)
- There is a second meeting room which has a hearing loop.
- The Meeting Room is located on the ground floor, on the right as you enter the branch.
- The room is clearly visible from the entrance.
- Colleagues can provide assistance getting to the room.
- The corridor/walkway leading to the room is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
- There is step free access into the room.
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Access into the Room
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- The door opens away from you (push).
- The door is single width.
- The door is easy to open.
- The width of the door opening is 80cm.
- The colour contrast between the external door and wall is high.
- The colour contrast between the internal door and wall is high.
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Room Details
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- There is not a hearing assistance system available for the room.
- There is some fixed furniture within the room.
- A height adjustable desk is not available.
- The distance between the floor and the underside of the desk is 71cm.
- There is not sufficient space for a wheelchair user to turn within the room.
- Furniture can be moved to allow a turning space for wheelchair users.
- There are chairs with armrests on both sides within the room.
- There are screens, windows, TVs or mirrors in front of or behind the desk which could adversely affect the ability of someone to lip read.
- The desk is placed in front of a plain background.
- There are no potential trip hazards within the room.
- The colour contrast between the walls and floor is high.
- The lighting levels are good.
Meeting Room (Video Banking)
- Video Banking is located on the ground floor, at the rear of the branch.
- The room is clearly visible from the entrance.
- There is written signage for the room, in upper and lower case lettering, but it is not clearly visible.
- Colleagues can provide assistance getting to the room.
- The corridor/walkway leading to the room is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
- There is step free access into the room.
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Access into the Room
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- The door opens away from you (push).
- The door is single width.
- The door may be difficult to open.
- The width of the door opening is 80cm.
- The colour contrast between the external door and wall is low.
- The colour contrast between the internal door and wall is low.
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Room Details
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- There is not a hearing assistance system available for the room.
- There is some fixed furniture within the room.
- A height adjustable desk is not available.
- The distance between the floor and the underside of the desk is 72cm.
- There is sufficient space for a wheelchair user to turn within the room.
- There are some chairs with armrests on both side within the room.
- There are not screens, windows, TVs or mirrors in front of or behind the desk which could adversely affect the ability of someone to lip read.
- The desk is placed in front of a plain background.
- There are no potential trip hazards within the room.
- The colour contrast between the walls and floor is high.
- The lighting levels are good.
Toilet with Adaptations
- There is not an accessible toilet for public use.
Standard Toilet(s)
- Standard toilet facilities are not available.