You are on Overview. Skip to the next section.

Overview

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• Parking and Public Transport View
  • The venue has its own car park, with Blue Badge parking available.
  • The nearest step-free train station is Bristol Temple Meads.
  • The nearest bus station is Bristol Bus and Coach Station.
  • For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
• Getting In and Around View
  • There is step-free level access at the most accessible entrance.
  • There is step-free level access throughout, this may include the use of a lift.
  • Access throughout may include manual doors and automatic doors.
  • The basement to fourth floors can be accessed via a standard lift and stairs.
• Getting Help and Assistance View
  • There is a member of staff to welcome visitors at the entrance.
  • There is seating available.
  • There is no hearing assistance system.
  • There is not a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.
  • Additional facilities/services include: Wi-Fi.

You are on Toilet and Changing Facilities. Skip to the next section.

Toilet and Changing Facilities

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• Toilet Facilities View
  • The toilets with adaptations are located throughout the office.
  • The transfer space varies between left and right in the toilets with adaptations.
  • Female and male step-free standard toilet facilities are located throughout the office.
  • Gender neutral step-free standard toilet facilities are located throughout the office.
• Changing Places Facilities View
  • Changing Places facilities are located in the reception lobby.
• Changing Facilities View
  • Parent and baby changing facilities are located in the Returning Parents' Room.

You are on Entrance (Harbourside Canons Way). Skip to the next section.

Entrance (Harbourside Canons Way)

• This entrance is located on Canons Way.
• The entrance area is clearly signed.
• This entrance is signed with LLOYDS BANKING GROUP Harbourside Canons Way.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free level access at the entrance.
• There are double automatic doors at this entrance.
• The doors open towards you.
• There is a push pad at a height of 74cm.
• The width of the opening is 130cm.
• The doors have a low visual contrast.
• There is a push pad or push button to exit at a height of 100cm.

You are on Reception (Welcome Space). Skip to the next section.

Reception (Welcome Space)

• The reception is located ahead as you enter the Harbourside Canons Way entrance.
• The distance from Harbourside Canons Way entrance is 9m.
• There is step-free level access to reception.
• The height of the reception desk is 110cm.
• There is a lowered section at the desk.
• The height of the lowered section is 74cm.
• There is a knee recess under the lowered section which is 70cm high, 30cm deep, and 95cm wide.
• The reception has patterned/distracting backgrounds.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this area.
• Some flooring is shiny.
• The walls and floor visual contrast varies between low and high.
• Lighting levels were even at the time of the survey.
• There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is space for an assistance dog to rest in the seating area.
• Seating available in this area includes: armchairs and sofas without castors.
• Furniture available in this area includes: coffee tables.
• There are security barriers which are operated by key card.

You are on Changing Places. Skip to the next section.

Changing Places

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• Location and Access View
  • The Changing Places facility surveyed is located at the right hand side of the Welcome Space foyer.
  • The Changing Places toilet is in addition to other toilet facilities.
  • There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
  • The distance from the Harbourside Canons Way entrance is 7m.
  • The most accessible route to the Changing Places facility has step-free level access and manual doors.
  • There is step-free level access into the facility.
  • There is Braille, tactile, pictorial and written text signage on or near the door.
  • A RADAR key is required for access to this facility.
  • The door opens outwards and has a high visual contrast.
  • The door is easy to open.
  • The width of the door opening is 90cm.
  • The door has a locking handle (with a RADAR key to access).
  • Internally the door has a high visual contrast.
  • There is a grab rail on the internal door with a high visual contrast.
  • The dimensions of the facility are 280cm (width) x 420cm (depth) and there is room for a wheelchair user to manoeuvre (180cm x 180cm).
  • This is not a wet room.
• Toilet Details View
  • There is lateral transfer space on both sides of the toilet.
  • The transfer space on the right as you face the toilet is 130cm.
  • The transfer space on the left as you face the toilet is 85cm.
  • There is a spatula flush on the left transfer side.
  • There is no horizontal grab rail for the toilet.
  • There are vertical grab rails on both sides of the toilet.
  • The vertical grab rails have a high visual contrast.
  • There are dropdown rails on both sides of the toilet.
  • The dropdown rails have a high visual contrast.
  • The toilet seat is 50cm from the floor.
  • The toilet seat has a high visual contrast.
  • There is not a wall mounted toilet roll holder.
• Changing Bench and Hoist Details View
  • The changing bench is wall mounted and height adjustable.
  • The length of the changing bench is 180cm.
  • The facility hoist is powered overhead and accesses all areas.
• Shower Details View
  • There is an adjustable shower head which can also be detached.
  • The shower controls are lever mixer.
  • There is no shower seat.
  • There is a grab rail for the shower.
  • The shower grab rail has a high visual contrast.
  • There is a pull cord emergency alarm for the shower, however it is not within 10cm from the floor.
• Other Facilities View
  • There is a height adjustable wash basin.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a wall mounted soap dispenser.
  • The soap dispenser has a low visual contrast.
  • The soap dispenser is 115cm from the floor.
  • There is a wall mounted towel dispenser.
  • The towel dispenser has a low visual contrast.
  • The towel dispenser is 90cm from the floor.
  • A wide paper roll dispenser is available.
  • The height of the wide paper roll dispenser is 90cm.
  • There is a wall mounted hand dryer.
  • The hand dryer has a high visual contrast.
  • The hand dryer is 100cm from the floor.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a full length mirror.
  • There is a shelf, however there is an obstruction in front of it.
  • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
  • The facility has a waste bin, a nappy/incontinence items bin, a sanitary bin, a pedal bin and a clinical waste bin.
  • There are multiple coat hooks.
  • The coat hooks are between 105cm and 140cm from the floor.
  • A privacy screen is available.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.
  • A RADAR key is available at the reception desk.

You are on Room (Multi-Faith Room). Skip to the next section.

Room (Multi-Faith Room)

• The most accessible route to the room has step-free level access.
• There is Braille, tactile, written text and numbered signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a low visual contrast.
• The door opens away from you.
• The door is easy to open.
• The width of the opening is 85cm.
• Internally the door has a low visual contrast.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• Privacy facilities for this room include: a solid door without glazing, an occupied sign, a door lock and a privacy screen.
• Some flooring is patterned.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: benches.
• The furniture and floor visual contrast varies between low and high.
• There is not a hearing assistance system.
• There are no lockers nearby.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey.
• The room does not have adjustable temperature controls.

You are on Room (Wudu / Wash Room). Skip to the next section.

Room (Wudu / Wash Room)

• The room is located next to the Multi-Faith Room.
• The most accessible route to the room has step-free level access.
• There is Braille, tactile and written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a low visual contrast.
• The door opens away from you.
• The door is easy to open.
• The width of the opening is 85cm.
• Internally the door has a low visual contrast.
• There is step-free level access throughout the room.
• There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• Privacy facilities for this room include: a solid door without glazing, an occupied sign and a door lock.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: benches and stools.
• The furniture and floor have a high visual contrast.
• There is not a hearing assistance system.
• Additional facilities/services include: ritual washing facilities with adaptations.
• Storage facilities in this room include shoe storage.
• There are no lockers nearby.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey.
• The room does not have adjustable temperature controls.

You are on Wellbeing Room. Skip to the next section.

Wellbeing Room

• The most accessible route to the room has step-free level access.
• There is Braille, tactile and written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a low visual contrast.
• The door opens away from you.
• The door is easy to open.
• The width of the opening is 80cm.
• Internally the door has a medium visual contrast.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• Privacy facilities for this room include: an occupied sign and a door lock.
• Seating available in the room includes: chairs with armrests and stools.
• Furniture available in the room includes: coffee tables and a fixed height bed.
• There is not a hearing assistance system.
• There are no coat hooks.
• There is no emergency alarm.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey.
• The room has adjustable temperature controls.

You are on Wellbeing Room (Returning Parents' Room). Skip to the next section.

Wellbeing Room (Returning Parents' Room)

• The most accessible route to the room has step-free level access.
• There is Braille, tactile and written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a low visual contrast.
• The door opens away from you.
• The door is easy to open.
• The width of the opening is 80cm.
• Internally the door has a high visual contrast.
• There is step-free level access throughout the room.
• Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• Privacy facilities for this room include: an occupied sign and a door lock.
• Seating available in the room includes: chairs with armrests.
• Furniture available in the room includes: tables and coffee tables.
• There is not a hearing assistance system.
• Additional facilities/services include: a wash basin, a fridge and a nappy bin.
• There are no coat hooks.
• There is no emergency alarm.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey.
• The room does not have adjustable temperature controls.

You are on Lift. Skip to the next section.

Lift

• The lift surveyed is located to the left beyond the security barriers.
• The distance from the Harbourside Canons Way entrance is 19m.
• The most accessible route to the lift has step-free level access.
• The basement to fourth floors are accessed by this lift.
• There is clear signage in some of the lift lobbies indicating the floor number.
• The lift door has a high visual contrast.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have tactile markings and a low visual contrast.
• All of the external lift controls are at a suitable height for a wheelchair user.
• The lift opening width is 89cm.
• The dimensions of the lift are 150cm (width) x 250cm (depth).
• The internal lift control buttons have tactile markings and a low visual contrast.
• All of the internal lift controls are at a suitable height for a wheelchair user.
• Internally the lift has: a mirror to aid reversing, a visual floor indicator and an audible announcer.
• Lighting levels were even at the time of the survey.
• There are 2 lifts in this location.
• The lifts available at this location are of a similar size.
• There are alternative lifts in the centre of the atrium.

You are on Stairs. Skip to the next section.

Stairs

• The stairs surveyed are located to the left beyond the security barriers.
• There is a single manual door to access the stairwell.
• This is a U-shaped staircase.
• The basement to fourth floors can be accessed by these stairs.
• There is clear signage in some of the stairwells indicating the floor number.
• There are 20+ steps between floors.
• The steps are clearly marked and have handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails extend horizontally beyond the first and last step.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 18cm.
• The depth of the steps is not between 30cm and 45cm.
• Lighting levels were even at the time of the survey.
• There are alternative stairs in the centre of the atrium.

You are on Room (Meeting Room). Skip to the next section.

Room (Meeting Room)

• The most accessible route to the room has step-free level access.
• There is Braille, tactile, written text and numbered signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a low visual contrast.
• The door opens away from you.
• The door is easy to open.
• The width of the opening is 80cm.
• Internally the door has a low visual contrast.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (152cm x 152cm).
• There is space for an assistance dog to rest.
• Privacy facilities for this room include: a door lock and blinds.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: chairs with armrests and chairs without armrests.
• Furniture available in the room includes: long tables.
• Electric sockets and data points are not in easy reach when seated.
• The furniture and floor have a low visual contrast.
• There is not a hearing assistance system.
• Additional facilities/services include: a flashing fire alarm, captioning facilities and screen readers.
• Instructions for use of the room and facilities are available in electronic format.
• There are no lockers nearby.
• There is background noise in this area which varies depending on the function/event.
• Lighting levels vary due to the use of large glazed walls.
• The room has adjustable temperature controls.
• Instructions for use of the room and facilities is available via a QR code on the screen.
• The room uses Microsoft Teams Rooms to provide accessibility features, including the hearing assistance system.
• This is an example of a typical Meeting Room.

You are on Toilet with Adaptations (Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Left Hand Transfer)

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• Route View
  • The most accessible route to the toilet has step-free level access.
  • There is an automatic door, which is push pad activated, along the most accessible route.
• Access View
  • There is step-free level access into the facility.
  • There is Braille, tactile, pictorial and written text signage on or near the door.
  • The door opens outwards and has a high colour contrast.
  • The door is easy to open.
  • The width of the opening is 90cm.
  • The door has a locking handle.
  • Internally the door has a high colour contrast.
  • There is a grab rail on the internal door with a high colour contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 140cm (width) x 200cm (depth).
  • There is not room for a wheelchair user to manoeuvre.
  • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
  • The lateral transfer space is 75cm (from the side of the toilet pan).
  • There is a spatula flush for the toilet.
  • The flush is on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high colour contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high colour contrast.
  • There is a dropdown grab rail on the transfer side.
  • The dropdown grab rail has a high colour contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a low colour contrast.
  • The toilet roll holder can be reached when seated on the toilet.
  • The toilet roll holder has a high colour contrast.
  • The toilet roll holder is 115cm from the floor.
  • The wash basin has a lever mixer tap.
  • The wash basin and tap can be reached when seated on the toilet.
  • The wash basin is 73cm from the floor.
  • There are vertical grab rails on both sides of the wash basin.
  • The wash basin grab rails have a high colour contrast.
  • There is a wall mounted soap dispenser.
  • The soap dispenser can be reached when seated on the toilet.
  • The soap dispenser has a high colour contrast.
  • The soap dispenser is 110cm from the floor.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer.
  • The hand dryer has a high colour contrast.
  • The hand dryer is 110cm from the floor.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has a sanitary bin.
  • There is one coat hook.
  • The coat hook is 136cm from the floor.
  • The walls and floor have a medium colour contrast.
  • Lighting levels were even at the time of the survey.
  • This is a typical Toilet with Adaptations in this office.
  • Toilets with Right Hand Transfer are also available.

You are on Area (Event Space). Skip to the next section.

Area (Event Space)

• There is Braille, tactile and written text signage on or near the door.
• There is step-free level access into this area.
• There are double manual doors with a low visual contrast.
• The doors open towards you.
• The doors require effort to open.
• The width of the opening is 180cm.
• There is step-free level access throughout the area.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• The layout of the room varies depending on use.
• The walls and floor visual contrast varies between low and high.
• Some of the walls have a reflective finish.
• Seating available in this area includes: chairs with armrests, chairs without armrests and high stools.
• Furniture available in this area includes: high tables.
• The height to the top of the surface of the desks or tables is 110cm.
• The clear height under the desks or tables is 107cm.
• Instructions for use of the room and facilities are available in electronic format.
• There is a fixed hearing assistance system which is not clearly signed.
• The hearing assistance system could not be tested at the time of the survey.
• There is background noise in this area which varies depending on the function/event.
• Lighting levels vary due to the use of large glazed walls.
• Lighting levels are adjustable.
• The room has adjustable temperature controls.
• Instructions for use of the room and facilities is available via a QR code on the screen.

You are on Kitchen. Skip to the next section.

Kitchen

• There is step-free level access into the kitchen.
• Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
• The walls and floor have a high visual contrast.
• The work surface is 86cm from the floor.
• A lowered work surface is not available.
• Overhead and under counter cupboards are available.
• The sink is 86cm from the floor.
• A lowered sink is not available.
• The sink has a lever mixer tap.
• The height of the counter-top boiled and chilled water tap is 120cm.
• There are not instructions for use of the counter-top boiled and chilled water tap.
• Seating available in the kitchen includes: chairs without armrests.
• Furniture available in the kitchen includes: tables.
• The surface height of the tables is suitable for wheelchair users.
• The clear height under the tables is suitable for wheelchair users.
• Facilities within the kitchen include a fridge, a freezer, a dishwasher and a microwave.
• The following machines are at a suitable height for a wheelchair user: dishwasher.
• The dishwasher does have a sign to show if it is in use or empty.
• Power sockets are at a suitable height for a wheelchair user.
• Lighting levels were even at the time of the survey.
• There are 4 similar kitchens in the building.
• Other kitchens with this layout are located throughout the office.
• This is an example of a typical kitchen in this office.