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Overview

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• Parking and Public Transport View
  • The venue has its own car park, with Blue Badge parking available.
  • The nearest step-free train station is Chester.
  • The nearest bus station is St Mark's Road.
  • For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
• Getting In and Around View
  • There is step-free access via a very easy slope at the most accessible entrance.
  • There is step-free level access throughout, this may include the use of a lift.
  • Access throughout may include doors permanently held open and automatic doors.
  • The ground and first floors can be accessed via a standard lift and stairs.
• Getting Help and Assistance View
  • There is a member of staff to welcome visitors at the entrance.
  • There is seating available.
  • There is no hearing assistance system.
  • There is a water bowl available for assistance dogs.
  • There is a designated assistance dog spending area.
  • Additional facilities/services include: an ATM machine.

You are on Toilet and Changing Facilities. Skip to the next section.

Toilet and Changing Facilities

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• Toilet Facilities View
  • The toilets with adaptations are located throughout the office.
  • The transfer space varies between left and right in the toilets with adaptations.
  • Female and male step-free standard toilet facilities are located throughout the office.
• Changing Places Facilities View
  • Changing Places facilities are located in the entrance foyer.

You are on Parking. Skip to the next section.

Parking

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• Car Park View
  • The car park is located around the perimeter of the building.
  • The car park is open air/surface.
  • The car park surface consists of tarmac and concrete.
  • There are 15+ designated Blue Badge parking bays available.
  • The Blue Badge bays are clearly marked.
  • The surveyed Blue Badge parking bay dimensions are 240cm (width) x 480cm (depth).
  • There is a marked zone to both sides but not at the rear.
  • The width of the marked zone is 120cm.
  • The nearest designated bay is 10m from Cawley House entrance.
  • The most accessible route from the Blue Badge parking has step-free level access.
  • There is a dropped kerb with tactile paving from the designated Blue Badge parking.
  • There are more than 5 designated pregnancy parking bays available.
  • The parking is well lit.
• Charges and Restrictions View
  • Parking is free for all users.
• Electric Vehicle Charging Points View
  • There are more than 30 electric vehicle charging points.
  • The dimensions of the surveyed electric vehicle charging bay are 240cm (width) x 480cm (depth).
  • The controls are at a suitable height for a wheelchair user.
  • The nozzle holster is at a suitable height for a wheelchair user.
  • The charging points require an app.
  • There are 6 electric vehicle charging points designated for Blue Badge holders.
  • The dimensions of the surveyed electric vehicle charging bay designated for Blue Badge holders are 240cm (width) x 480cm (depth).
  • The controls for the Blue Badge charging points are not at a suitable height for a wheelchair user.
  • The nozzle holster for the Blue Badge charging points is not at a suitable height for a wheelchair user.
  • The charging points designated for Blue Badge holders require an app.
  • The nearest Blue Badge charging point is 11m from Cawley House entrance.
• Drop-off Point View
  • There is not a designated drop-off point available.

You are on Entrance (Cawley House). Skip to the next section.

Entrance (Cawley House)

• This entrance is located at the front of the building.
• The entrance area is not clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free access via a very easy slope at the entrance.
• There is a single automatic door at this entrance.
• The door opens by sliding.
• There is a push pad at a height of 90cm.
• The width of the opening is 90cm.
• The door has a low visual contrast.
• There is a second set of double automatic doors.
• The second set of doors open towards you.
• The push pad for the automatic doors is at a height of 80cm.
• The width of the opening is 155cm.
• The second set of doors have a high visual contrast.
• There is a push pad or push button to exit at a height of 80cm.
• There is step-free level access as you enter.

You are on Reception (Lloyds Banking Group Welcome Space). Skip to the next section.

Reception (Lloyds Banking Group Welcome Space)

• The reception is located ahead on the left as you enter the building via the Cawley House entrance.
• The distance from the Cawley House entrance is 5m.
• There is step-free level access to reception.
• The height of the reception desk is 104cm.
• There is a lowered section at the desk.
• The height of the lowered section is 50cm.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this area.
• The walls and floor have a high visual contrast.
• Lighting levels were even at the time of the survey.
• There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is space for an assistance dog to rest in the seating area.
• Seating available in this area includes: armchairs and sofas without castors.
• Furniture available in this area includes: coffee tables.
• There are security barriers with a wider opening which are operated by key card.
• Access beyond this area is escorted and the Welcome Space staff can activate the barriers on request from the escort.

You are on Changing Places (Transfer Both Sides). Skip to the next section.

Changing Places (Transfer Both Sides)

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• Location and Access View
  • The Changing Places facility surveyed is located in the entrance foyer, opposite the Welcome Desk.
  • The Changing Places toilet is in addition to other toilet facilities.
  • There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
  • The distance from the Cawley House entrance is 7m.
  • The most accessible route to the Changing Places facility has step-free level access.
  • There is step-free level access into the facility.
  • There is Braille, tactile, pictorial and written text signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The door is easy to open.
  • The width of the door opening is 90cm.
  • The door has a locking handle.
  • Internally the door has a high visual contrast.
  • There is a grab rail on the internal door with a high visual contrast.
  • The dimensions of the facility are 300cm (width) x 400cm (depth) and there is room for a wheelchair user to manoeuvre (180cm x 180cm).
  • This is not a wet room.
• Toilet Details View
  • There is lateral transfer space on both sides of the toilet, however the left side is obstructed.
  • The transfer space on the right as you face the toilet is 283cm.
  • The transfer space on the left as you face the toilet is 80cm.
  • There is a spatula flush on the right transfer side.
  • There is no horizontal grab rail for the toilet.
  • There are vertical grab rails on both sides of the toilet.
  • The vertical grab rails have a high visual contrast.
  • There are dropdown rails on both sides of the toilet.
  • The dropdown rails have a high visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a high visual contrast.
  • The toilet roll holder is located on the dropdown rail.
• Changing Bench and Hoist Details View
  • The changing bench is wall mounted and height adjustable.
  • The length of the changing bench is 180cm.
  • The facility hoist is powered overhead and accesses all areas.
• Other Facilities View
  • There is a height adjustable wash basin.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a wall mounted soap dispenser.
  • The soap dispenser has a high visual contrast.
  • The soap dispenser is 104cm from the floor.
  • There is a wall mounted towel dispenser.
  • The towel dispenser has a high visual contrast.
  • The towel dispenser is 90cm from the floor.
  • A wide paper roll dispenser is available.
  • The height of the wide paper roll dispenser is 95cm.
  • There is a wall mounted hand dryer.
  • The hand dryer has a high visual contrast.
  • The hand dryer is 90cm from the floor.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a full length mirror.
  • There is a shelf, however there is an obstruction in front of it.
  • The shelf meets the AccessAble criteria for Stoma Friendly Toilets.
  • The facility has a waste bin, a sanitary bin and a clinical waste bin.
  • There are multiple coat hooks.
  • The coat hooks are between 105cm and 140cm from the floor.
  • A privacy screen is available.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.

You are on Kitchen. Skip to the next section.

Kitchen

• There is step-free level access into the kitchen.
• There is a single manual door with a low visual contrast.
• The door opens away from you.
• The door requires effort to open.
• The width of the opening is 75cm.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• The walls and floor have a medium visual contrast.
• The work surface is 90cm from the floor.
• A lowered work surface is available with a clear knee recess.
• The lowered work surface is 76cm from the floor.
• Overhead and under counter cupboards are available.
• The sink is 76cm from the floor.
• The sink has a lever tap.
• The height of the counter-top boiled and chilled water tap is 106cm.
• There are not instructions for use of the counter-top boiled and chilled water tap.
• Seating available in the kitchen includes: chairs without armrests and armchairs.
• Furniture available in the kitchen includes: tables.
• The surface height of the tables is suitable for wheelchair users.
• The clear height under the tables is suitable for wheelchair users.
• Facilities within the kitchen include a fridge, a dishwasher and a microwave.
• The following machines are at a suitable height for a wheelchair user: dishwasher.
• The dishwasher does not have a sign to show if it is in use or empty.
• Lighting levels were even at the time of the survey.
• There are 3 similar kitchens in the building.
• Other kitchens with this layout are located throughout the office.
• This is an example of a typical Kitchen.

You are on Wellbeing Room (Returning Parents Room). Skip to the next section.

Wellbeing Room (Returning Parents Room)

• The most accessible route to the room has step-free level access.
• There is Braille, tactile, pictorial and written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door opens away from you.
• The door is easy to open.
• The width of the opening is 75cm.
• Internally the door has a high visual contrast.
• There is step-free level access throughout the room.
• Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• Privacy facilities for this room include: an occupied sign and a door lock.
• Seating available in the room includes: armchairs.
• Furniture available in the room includes: coffee tables and treatment tables/beds.
• There is not a hearing assistance system.
• Additional facilities/services include: a wash basin, a fridge, a wastebasket, a full length mirror and a nappy bin.
• The height of the baby change facility when in use is 86cm.
• There are no coat hooks.
• There is no emergency alarm.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey.
• The room does not have adjustable temperature controls.

You are on Room (Contemplation Room). Skip to the next section.

Room (Contemplation Room)

• The most accessible route to the room has step-free level access.
• There is Braille, tactile, pictorial and written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door opens away from you.
• The door is easy to open.
• The width of the opening is 85cm.
• Internally the door has a high visual contrast.
• There is step-free level access throughout the room.
• Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
• There is space for an assistance dog to rest.
• Privacy facilities for this room include: a solid door without glazing, an occupied sign and a door lock.
• Some flooring is patterned.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: armchairs and benches.
• Furniture available in the room includes: coffee tables.
• The furniture and floor have a high visual contrast.
• There is not a hearing assistance system.
• There are no lockers nearby.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey.
• The room does not have adjustable temperature controls.
• This is an example of a typical Contemplation Room in this office.

You are on Room (Wudu). Skip to the next section.

Room (Wudu)

• The most accessible route to the room has step-free level access.
• There is Braille, tactile, pictorial and written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door opens towards you.
• The door is easy to open.
• The width of the opening is 85cm.
• Internally the door has a high visual contrast.
• There is step-free level access throughout the room.
• There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• Privacy facilities for this room include: a solid door without glazing, an occupied sign and a door lock.
• The walls and floor have a low visual contrast.
• Seating available in the room includes: stools.
• The furniture and floor have a medium visual contrast.
• There is not a hearing assistance system.
• Additional facilities/services include: ritual washing facilities with adaptations.
• Storage facilities in this room include shoe storage.
• There are no lockers nearby.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey.
• Lighting levels are adjustable.
• The room does not have adjustable temperature controls.

You are on Room (Meeting Room). Skip to the next section.

Room (Meeting Room)

• The most accessible route to the room has step-free level access.
• There is numbered signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a low visual contrast.
• The door opens away from you.
• The door is easy to open.
• The width of the opening is 75cm.
• Internally the door has a low visual contrast.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (152cm x 152cm).
• There is space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: chairs without armrests.
• Furniture available in the room includes: desks.
• The height to the top of the surface of the desk is 73cm.
• The clear height under the desk is 71cm.
• Electric sockets are in easy reach when seated, but data points are not.
• The furniture and floor have a high visual contrast.
• There is not a hearing assistance system.
• Additional facilities/services include: a television with subtitles.
• There are a mix of high and low level lockers nearby.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey.
• The room has adjustable temperature controls.
• This is a typical example of a meeting room.

You are on Toilet with Adaptations (Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Left Hand Transfer)

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• Route View
  • The most accessible route to the toilet has step-free level access.
  • There are no doors to open along the most accessible route.
• Access View
  • There is step-free level access into the facility.
  • There is pictorial and written text signage on or near the door.
  • The door is push pad activated.
  • The height of the push pad is 110cm.
  • The door opens outwards and has a low colour contrast.
  • The width of the opening is 85cm.
  • The door has a twist lock.
  • Internally the door has a medium colour contrast.
  • There is not a grab rail on the internal door.
• Dimensions and Features View
  • The dimensions of the cubicle are 150cm (width) x 250cm (depth).
  • There is room for a wheelchair user to manoeuvre.
  • There is a lateral transfer space to the left as you face the toilet.
  • The lateral transfer space is 80cm (from the side of the toilet pan).
  • There is a lever flush for the toilet.
  • The flush is on the non-transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a medium colour contrast.
  • There are vertical grab rails on both sides of the toilet.
  • The vertical grab rails have a varying colour contrast.
  • There is a dropdown grab rail on the transfer side.
  • The dropdown grab rail has a low colour contrast.
  • The toilet seat is 44cm from the floor.
  • The toilet seat has a low colour contrast.
  • The toilet has a padded backrest.
  • The toilet roll holder can be reached when seated on the toilet.
  • The toilet roll holder has a high colour contrast.
  • The toilet roll holder is 112cm from the floor.
  • The wash basin has a lever mixer tap.
  • The wash basin and tap can be reached when seated on the toilet.
  • The wash basin is 74cm from the floor.
  • There is a vertical grab rail on the left side of the wash basin.
  • The wash basin grab rail has a high colour contrast.
  • There is a wall mounted soap dispenser.
  • The soap dispenser can be reached when seated on the toilet.
  • The soap dispenser has a high colour contrast.
  • The soap dispenser is 80cm from the floor.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer.
  • The hand dryer has a medium colour contrast.
  • The hand dryer is 90cm from the floor.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a mirror which is angled for ease of use.
  • There is no shelf.
  • The cubicle has no disposal facilities.
  • There are no coat hooks.
  • The walls and floor colour contrast varies between low and high.
  • Lighting levels were even at the time of the survey.
  • This is a typical Toilet with Adaptations in this office. Toilets with Left Hand Transfer are also available.

You are on Area (Event Space - Auditorium). Skip to the next section.

Area (Event Space - Auditorium)

• There is written text signage on or near the door.
• There is step-free level access into this area.
• There are double automatic doors with a low visual contrast.
• One of the doors was locked at the time of the survey.
• The locked door can be opened on request.
• The doors open away from you.
• The width of the opening is 76cm.
• There is a push pad or push button to exit at a height of 110cm.
• Facilities available in this area include: seating and presentation equipment.
• There is step-free level access throughout the area.
• There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
• The walls and floor have a medium visual contrast.
• Seating available in this area includes: chairs with armrests.
• The chairs are fixed.
• There is not a hearing assistance system.
• There is background noise in this area which varies depending on the function/event.
• Lighting levels vary due to the size of the space.
• The room has adjustable temperature controls.

You are on Lift. Skip to the next section.

Lift

• The lift surveyed is located ahead on the right as you enter the building, through the security barriers.
• The most accessible route to the lift has step-free level access.
• The ground and first floors are accessed by this lift.
• There is not clear signage in the lift lobbies indicating the floor number.
• The lift door has a low visual contrast.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have tactile markings and a low visual contrast.
• None of the external lift controls are at a suitable height for a wheelchair user.
• The lift opening width is 85cm.
• The dimensions of the lift are 150cm (width) x 210cm (depth).
• The internal lift control buttons have tactile markings and a low visual contrast.
• All of the internal lift controls are at a suitable height for a wheelchair user.
• Internally the lift has: an audible announcer.
• Lighting levels were low at the time of the survey.

You are on Stairs. Skip to the next section.

Stairs

• This is a U-shaped staircase.
• The ground and first floors can be accessed by these stairs.
• There is not clear signage in the stairwells indicating the floor number.
• There are 20+ steps between floors.
• The steps are clearly marked and have handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails do not extend horizontally beyond the first and last step.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 18cm.
• The depth of the steps is between 30cm and 45cm.
• Lighting levels were even at the time of the survey.