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Lloyds Banking Group - Halifax - Visitors

Trinity Road, Halifax, HX1 2RG

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Access Guide

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Overview

Toilet and Changing Facilities

  • Toilet Facilities View
    • The toilets with adaptations are located throughout the office.
    • The transfer space varies between left and right in the toilets with adaptations.
    • Ambulant toilet facilities are located throughout the office.
    • Female and male step-free standard toilet facilities are located throughout the office.
    • Gender neutral step-free standard toilet facilities are located throughout the office.
  • Changing Places Facilities View
    • Changing Places facilities are located in the entrance foyer, next to the reception.

Entrance (Trinity Road)

  • This entrance is located at the front of the building.
  • The entrance area is clearly signed.
  • This entrance is signed with LLOYDS BANKING GROUP.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There is a single automatic door at this entrance.
  • The door opens towards you.
  • There is a push pad at a height of 96cm.
  • The width of the opening is 100cm.
  • The door has a low visual contrast.
  • There is a push pad or push button to exit at a height of 86cm.
  • There is a set of revolving doors adjacent to the door surveyed.

Reception (Lloyds Banking Group Welcome Space)

  • The reception is located on the left as you enter.
  • The distance from the Trinity Road entrance is 3m.
  • There is step-free level access to reception.
  • The height of the reception desk is 76cm.
  • The reception has patterned/distracting backgrounds.
  • There is a clearly signed fixed hearing assistance system.
  • The hearing assistance system could not be tested at the time of the survey.
  • There is no (or very little) background noise in this area.
  • Some flooring is patterned.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: sofas without castors.
  • Furniture available in this area includes: coffee tables.
  • There are security barriers with a wider opening which are operated by key card.
  • Access beyond this area is escorted and the Welcome Space staff can activate the barriers on request from the escort.

Changing Places (Transfer Both Sides)

  • Location and Access View
    • The Changing Places facility surveyed is located in the foyer, next to the reception.
    • The Changing Places toilet is in addition to other toilet facilities.
    • There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
    • The distance from Trinity Road entrance is 4m.
    • The most accessible route to the Changing Places facility has step-free level access.
    • There is step-free level access into the facility.
    • There is Braille, tactile, pictorial and written text signage on or near the door.
    • The door opens inwards automatically and has a high visual contrast.
    • The width of the door opening is 105cm.
    • The door has a lever twist lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
    • The dimensions of the facility are 385cm (width) x 290cm (depth) and there is room for a wheelchair user to manoeuvre (180cm x 180cm).
    • This is not a wet room.
  • Toilet Details View
    • There is lateral transfer space on both sides of the toilet, however they are obstructed.
    • The transfer space on the right as you face the toilet is 200cm.
    • The transfer space on the left as you face the toilet is 110cm.
    • There is a spatula flush on the right transfer side.
    • There is no horizontal grab rail for the toilet.
    • There are vertical grab rails on both sides of the toilet.
    • The vertical grab rails have a high visual contrast.
    • There are dropdown rails on both sides of the toilet.
    • The dropdown rails have a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is a wall mounted toilet roll holder.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 85cm from the floor.
  • Changing Bench and Hoist Details View
    • The changing bench is wall mounted and height adjustable.
    • The length of the changing bench is 180cm.
    • The facility hoist is powered overhead and accesses all areas.
  • Other Facilities View
    • There is a height adjustable wash basin.
    • The wash basin has a lever mixer tap.
    • There are no vertical grab rails at the wash basin.
    • There is a wall mounted soap dispenser.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 90cm from the floor.
    • There is not a towel dispenser.
    • A wide paper roll dispenser is not available.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high visual contrast.
    • The hand dryer is 100cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a full length mirror.
    • There is no shelf.
    • The facility has a waste bin, a nappy/incontinence items bin and a sanitary bin.
    • There is one coat hook.
    • The coat hook is 120cm from the floor.
    • A privacy screen is available.
    • The walls and floor have a medium visual contrast.
    • Lighting levels were even at the time of the survey.

Lift

  • The lift surveyed is located ahead and to the left as you enter, through the security barriers.
  • The most accessible route to the lift has step-free level access.
  • The Basement to Floor 4 are accessed by this lift.
  • There is clear signage in the lift lobbies indicating the floor number.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings and a low visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift opening width is 110cm.
  • The dimensions of the lift are 160cm (width) x 260cm (depth).
  • The internal lift control buttons have tactile markings, Braille markings and a high visual contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a mirror to aid reversing, a hearing assistance alarm system, a visual floor indicator and an audible announcer.
  • Lighting levels were even at the time of the survey, with unshaded light sources.
  • There are 4 lifts in this location.
  • The lifts available at this location are of a similar size.

Stairs

  • The stairs surveyed are located next to the lifts.
  • There is a single manual door to access the stairwell.
  • This is a U-shaped staircase.
  • The Basement to Floor 4 can be accessed by these stairs.
  • There is clear signage in the stairwells indicating the floor number.
  • There are 14 steps between floors.
  • The steps are clearly marked and have handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails extend horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 18cm.
  • The depth of the steps is between 30cm and 45cm.
  • Lighting levels were even at the time of the survey.

Room (Contemplation Room)

  • The most accessible route to the room has step-free level access.
  • There is Braille, pictorial and written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens away from you.
  • The door requires effort to open.
  • The width of the opening is 90cm.
  • Internally the door has a high visual contrast.
  • There is step-free level access throughout the room.
  • Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Privacy facilities for this room include: a solid door without glazing, an occupied sign, a door lock and blinds.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: armchairs.
  • Furniture available in the room includes: coffee tables.
  • The furniture and floor have a high visual contrast.
  • There is not a hearing assistance system.
  • Storage facilities in this room include shoe storage.
  • There are no lockers nearby.
  • There is no (or very little) background noise in this room.
  • Lighting levels vary due to the use of large glazed walls.
  • The room has adjustable temperature controls.
  • This is an example of a typical Contemplation Room in this office.

Room (Wudu Room)

  • The room is located within the Contemplation Room.
  • The most accessible route to the room has step-free level access.
  • There is Braille and written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens away from you.
  • The door requires effort to open.
  • The width of the opening is 90cm.
  • Internally the door has a high visual contrast.
  • There is step-free level access throughout the room.
  • There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Privacy facilities for this room include: a solid door without glazing and a door lock.
  • The walls and floor have a high visual contrast.
  • The furniture and floor have a medium visual contrast.
  • There is not a hearing assistance system.
  • Additional facilities/services include: ritual washing facilities.
  • Storage facilities in this room include shoe storage.
  • There are no lockers nearby.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.
  • The room has adjustable temperature controls.
  • This is an example of a typical Wudu Room in this office.

Wellbeing Room (Returning Parents Room)

  • The most accessible route to the room has step-free level access.
  • There is Braille, pictorial and written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens away from you.
  • The door requires effort to open.
  • The width of the opening is 90cm.
  • Internally the door has a high visual contrast.
  • There is step-free level access throughout the room.
  • Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Privacy facilities for this room include: a solid door without glazing, an occupied sign and a door lock.
  • Seating available in the room includes: armchairs.
  • Furniture available in the room includes: coffee tables.
  • There is not a hearing assistance system.
  • Additional facilities/services include: a wash basin, a fridge, a paper towel dispenser, a wastebasket and a mirror.
  • There are multiple coat hooks.
  • The coat hooks are between 115cm and 175cm from the floor.
  • There is no emergency alarm.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.
  • The room has adjustable temperature controls.

Toilet with Adaptations (Right Hand Transfer)

  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is Braille and written text signage on or near the door.
    • The door opens outwards and has a high colour contrast.
    • The door is easy to open.
    • The width of the opening is 90cm.
    • The door has a twist lock.
    • Internally the door has a high colour contrast.
    • There is a grab rail on the internal door with a high colour contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 217cm (width) x 243cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the right as you face the toilet.
    • The lateral transfer space is 180cm (from the side of the toilet pan).
    • There is a push button flush for the toilet.
    • The flush is on the wall above the cistern.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high colour contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a high colour contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high colour contrast.
    • The toilet has a padded backrest.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a high colour contrast.
    • The toilet roll holder is 90cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 74cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a high colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser cannot be reached when seated on the toilet.
    • The soap dispenser has a high colour contrast.
    • The soap dispenser is 87cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high colour contrast.
    • The hand dryer is 102cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a long mirror.
    • There is a shelf, however there is an obstruction in front of it.
    • The shelf meets the AccessAble criteria for Stoma Friendly Toilets.
    • The cubicle has a waste bin and a sanitary bin.
    • There is one coat hook.
    • The coat hook is 123cm from the floor.
    • The walls and floor have a medium colour contrast.
    • Lighting levels were even at the time of the survey.
    • This is a typical Toilet with Adaptations in this office. Toilets with Left Hand Transfer are also available.

Room (Meeting Room)

  • The most accessible route to the room has step-free level access and a lift.
  • There is Braille, tactile, pictorial, written text and numbered signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a low visual contrast.
  • The door opens away from you.
  • The door requires effort to open.
  • The width of the opening is 85cm.
  • Internally the door has a low visual contrast.
  • There is step-free level access throughout the room.
  • Furniture can be moved to enable a manoeuvring space for a wheelchair user (152cm x 152cm).
  • There is space for an assistance dog to rest.
  • Privacy facilities for this room include: a door lock.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs with armrests.
  • Furniture available in the room includes: tables.
  • The furniture and floor have a high visual contrast.
  • There is not a hearing assistance system.
  • There are no lockers nearby.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.
  • Lighting levels are adjustable.
  • The room has adjustable temperature controls.

Kitchen

  • There is step-free level access via lift into the kitchen.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The walls and floor have a high visual contrast.
  • The work surface is 90cm from the floor.
  • A lowered work surface is available with a clear knee recess.
  • The lowered work surface is 80cm from the floor.
  • Overhead and under counter cupboards are available.
  • Signage on cupboards and drawers is pictorial, Braille, written text and tactile.
  • The sink is 90cm from the floor.
  • A lowered sink is available with a clear knee recess.
  • The lowered sink is 80cm from the floor.
  • The sink has a lever mixer tap.
  • The height of the counter-top boiled and chilled water tap is 140cm.
  • The height of the lowered counter-top boiled and chilled water tap is 112cm.
  • There are instructions for use of the counter-top boiled and chilled water tap.
  • Seating available in the kitchen includes: chairs without armrests and high stools.
  • Facilities within the kitchen include a fridge, a freezer, a dishwasher and a microwave.
  • The following machines are at a suitable height for a wheelchair user: dishwasher.
  • The dishwasher does have a sign to show if it is in use or empty.
  • Lighting levels were even at the time of the survey.
  • There are 3 similar kitchens in the building.
  • Other kitchens with this layout are located throughout the office.
  • This is an example of a typical Kitchen .