Skip to main content
The new name for DisabledGo

Search for accessible places to go

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Lloyds Banking Group - London - 10 Gresham Street - Visitors

10 Gresham Street, London, EC2V 7JD

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Overview

  • Parking and Public Transport View
  • Getting In and Around View
    • There is ramped and stepped access at the most accessible entrance.
    • There is step-free level access throughout, this may include the use of a lift.
    • The lower ground to second floors can be accessed via a standard lift and stairs.
  • Getting Help and Assistance View
    • There is a member of staff to welcome visitors at the entrance.
    • There is seating available.
    • There are fixed and portable hearing assistance systems.
    • There is a designated safe space which can be used by people with dementia, autism or learning disabilities.
    • There is not a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.
    • Additional facilities/services include: phone charging points and Wi-Fi.

Toilet and Changing Facilities

  • Toilet Facilities View
    • The toilets with adaptations are located are located throughout the office.
    • The transfer space varies between left and right in the toilets with adaptations.
    • Female and male step-free standard toilet facilities are located throughout the office.

Entrance (10 Gresham Street)

  • This entrance is located in Gresham Street.
  • The entrance area is clearly signed.
  • This entrance is signed with TENGRESHAM.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is ramped and stepped access at the entrance.
  • The ramp has a slight gradient.
  • The ramp is over 150cm wide with no handrails.
  • The ramp bypasses the steps.
  • There are 3 steps with handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The step markings are not clearly visible.
  • The steps have tactile markings at the top and bottom.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 15cm.
  • The depth of the steps is between 30cm and 45cm.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 375cm.
  • The doors have a low visual contrast.
  • There is a second set of double automatic doors.
  • The second set of doors open by sliding.
  • The width of the opening is 375cm.
  • There is a small lip on the threshold of the opening.
  • The second set of doors have a low visual contrast.
  • There is step-free level access as you enter.

Reception (10 Gresham Street)

  • The reception is located to the right as you enter the building.
  • The distance from 10 Gresham Street entrance is 6m.
  • There is step-free level access to reception.
  • The height of the reception desk is 95cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 76cm.
  • The reception has patterned/distracting backgrounds.
  • There is a fixed hearing assistance system which is not clearly signed.
  • The hearing assistance system was tested and working at the time of the survey.
  • There is no (or very little) background noise in this area.
  • The flooring is shiny.
  • The walls and floor visual contrast varies between low and high.
  • Lighting levels vary due to the size of the space.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs with armrests, chairs without armrests, benches and stools.
  • Some chairs are fixed.
  • Furniture available in this area includes: tables.
  • Some of the furniture is fixed.
  • There are security barriers with a wider opening which are operated by key card.
  • Access beyond this area is escorted and the 10 Gresham Street staff can activate the barriers on request from a member of the Lloyds Banking Group staff.

Toilet with Adaptations (Right Hand Transfer)

  • Location View
    • The toilet surveyed is located in the communal area of the entrance foyer.
    • The distance from 10 Gresham Street entrance is 10m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens outwards and has a high colour contrast.
    • The door requires effort to open.
    • The width of the opening is 100cm.
    • The door has a lever twist lock.
    • Internally the door has a low colour contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 260cm (width) x 246cm (depth).
    • There is not room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 190cm (from the side of the toilet pan).
    • There is a spatula flush for the toilet.
    • The flush is on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a medium colour contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a medium colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a medium colour contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high colour contrast.
    • The toilet roll holder is located on the dropdown rail.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 73cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a medium colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser cannot be reached when seated on the toilet.
    • The soap dispenser has a medium colour contrast.
    • The soap dispenser is 100cm from the floor.
    • There is a wall mounted towel dispenser.
    • The towel dispenser can be reached when seated on the toilet.
    • The towel dispenser has a medium colour contrast.
    • The towel dispenser is 100cm from the floor.
    • There is a wall mounted hand dryer.
    • The hand dryer has a medium colour contrast.
    • The hand dryer is 93cm from the floor.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a mirror.
    • There is a shelf, however there is an obstruction in front of it.
    • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
    • The cubicle has a waste bin and a sanitary bin.
    • There are no coat hooks.
    • The height of the baby change facility when in use is 91cm.
    • The walls and floor have a high colour contrast.
    • Lighting levels were even at the time of the survey, with unshaded light sources.

Lift

  • The lift surveyed is located ahead on the left and right, beyond the security barriers.
  • The distance from 10 Gresham Street entrance is 20m.
  • The most accessible route to the lift has step-free level access.
  • The lower ground to second floors are accessed by this lift.
  • There is clear signage in the lift lobbies indicating the floor number.
  • The lift door has a low visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have a high visual contrast.
  • The majority of the external controls are at a suitable height for a wheelchair user.
  • The lift opening width is 120cm.
  • The dimensions of the lift are 185cm (width) x 180cm (depth).
  • The internal lift control buttons have tactile markings and a high visual contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a hearing assistance alarm system, a visual floor indicator and an audible announcer.
  • Lighting levels were low at the time of the survey.
  • There are 4 lifts in this location.
  • The lifts available at this location are of a similar size.

Stairs

  • The stairs surveyed are located off the office area.
  • There is a single manual door to access the stairwell.
  • This is a U-shaped staircase.
  • The lower ground to second floors can be accessed by these stairs.
  • There is clear signage in the stairwells indicating the floor number.
  • There are 20+ steps between floors.
  • The steps are unmarked and have handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails extend horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 18cm.
  • The depth of the steps is between 30cm and 45cm.
  • The steps have open risers.
  • Lighting levels were even at the time of the survey.

Area (Event Space)

  • There is Braille, tactile, written text and numbered signage on or near the door.
  • There is step-free level access into this area.
  • There are double manual doors with a low visual contrast.
  • The doors open both ways.
  • The doors require effort to open.
  • The width of the opening is 176cm.
  • There is step-free level access throughout the majority of areas.
  • The following areas have stepped access: the stage, which is accessed by a single step.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The layout of the room varies depending on use.
  • The flooring is shiny.
  • The walls and floor have a high visual contrast.
  • Seating available in this area includes: chairs without armrests and high stools.
  • Furniture available in this area includes: tables and high tables.
  • The clear height under the desks or tables is between 71cm and 98cm.
  • The height to the top of the desks or tables is between 73cm and 100cm.
  • There is not a hearing assistance system.
  • There is background noise in this area which varies depending on the function/event.
  • Lighting levels were even at the time of the survey.
  • Lighting levels are adjustable.
  • The room has adjustable temperature controls.

Kitchen

  • There is step-free level access into the kitchen.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The walls and floor have a high visual contrast.
  • The work surface is 90cm from the floor.
  • A lowered work surface is available with a clear knee recess.
  • The lowered work surface is 78cm from the floor.
  • Overhead and under counter cupboards are available.
  • Signage on cupboards and drawers is pictorial, Braille, written text and tactile.
  • The sink is 90cm from the floor.
  • A lowered sink is available with a clear knee recess.
  • The lowered sink is 78cm from the floor.
  • The sink has a lever mixer tap.
  • The height of the counter-top boiled and chilled water tap is 110cm.
  • The height of the lowered counter-top boiled and chilled water tap is 78cm.
  • There are instructions for use of the counter-top boiled and chilled water tap.
  • Seating available in the kitchen includes: chairs without armrests and benches.
  • Some of the seating is fixed.
  • Furniture available in the kitchen includes: tables.
  • Some of the furniture is fixed.
  • The surface height of some of the tables is suitable for wheelchair users.
  • The clear height under some of the tables is suitable for wheelchair users.
  • Facilities within the kitchen include a dishwasher, a microwave and a vending machine.
  • The following machines are at a suitable height for a wheelchair user: dishwasher.
  • The dishwasher does not have a sign to show if it is in use or empty.
  • Power sockets are at a suitable height for a wheelchair user.
  • Lighting levels were even at the time of the survey.
  • There are 3 similar kitchens in the building.
  • This is an example of a typical kitchen in this office.

Wellbeing Room (Returning Parents' Room)

  • The most accessible route to the room has step-free level access and a lift.
  • There is Braille, tactile, pictorial and written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens away from you.
  • The door requires effort to open.
  • The width of the opening is 87cm.
  • Internally the door has a high visual contrast.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Privacy facilities for this room include: a solid door without glazing, an occupied sign and a door lock.
  • Seating available in the room includes: armchairs.
  • Furniture available in the room includes: tables.
  • There is not a hearing assistance system.
  • Additional facilities/services include: a wash basin, a fridge, a microwave, a paper towel dispenser, a wastebasket, a mirror and a nappy bin.
  • There are no coat hooks.
  • There is no emergency alarm.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.
  • Lighting levels are adjustable.
  • The room has adjustable temperature controls.
  • This is a typical Returning Parents' Room in this office.

Room (Contemplation Room)

  • The most accessible route to the room has step-free level access and a lift.
  • There is Braille, tactile, pictorial and written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens away from you.
  • The door requires effort to open.
  • The width of the opening is 87cm.
  • Internally the door has a high visual contrast.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Privacy facilities for this room include: a solid door without glazing, an occupied sign, a door lock and a privacy screen.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs without armrests, armchairs and benches.
  • Furniture available in the room includes: tables.
  • The furniture and floor visual contrast varies between low and high.
  • There is not a hearing assistance system.
  • Additional facilities/services include: ritual washing facilities and ritual washing facilities with adaptations.
  • There are a mix of high and low level lockers nearby.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.
  • Lighting levels are adjustable.
  • The room does not have adjustable temperature controls.
  • This is a typical Contemplation Room in this office.

Room (Meeting Room)

  • The most accessible route to the room has step-free level access and a lift.
  • There is Braille, tactile, pictorial, written text and numbered signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens away from you.
  • The door requires effort to open.
  • The width of the opening is 87cm.
  • Internally the door has a high visual contrast.
  • There is step-free level access throughout the room.
  • Furniture can be moved to enable a manoeuvring space for a wheelchair user (152cm x 152cm).
  • There is space for an assistance dog to rest.
  • Privacy facilities for this room include: a solid door without glazing, an occupied sign, a door lock and blinds.
  • The walls and floor visual contrast varies between low and high.
  • Seating available in the room includes: chairs with armrests.
  • Furniture available in the room includes: desks.
  • The furniture and floor have a high visual contrast.
  • There is not a hearing assistance system.
  • Additional facilities/services include: a television with subtitles.
  • Storage facilities in this room include floor standing cupboards.
  • There are a mix of high and low level lockers nearby.
  • There is background noise in this area which varies depending on the function/event.
  • Lighting levels were even at the time of the survey.
  • Lighting levels are adjustable.
  • The room does not have adjustable temperature controls.
  • This is an example of a typical Meeting Room in this office.