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Lloyds Banking Group - London - 25 Gresham Street - Visitors

25 Gresham Street, London, EC2V 7HN

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Access Guide

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Overview

  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free level access at the most accessible entrance.
    • There is ramped or stepped access on Noble Street.
    • There is step-free level access throughout, this may include the use of a lift.
    • Access throughout may include manual doors and doors permanently held open.
    • The lower ground to ninth floors can be accessed via a standard lift and stairs.
  • Getting Help and Assistance View
    • There is a member of staff to welcome visitors at the entrance.
    • There is seating available.
    • There is no hearing assistance system.
    • There is a designated safe space which can be used by people with dementia, autism or learning disabilities.
    • The designated safe space is located within the Contemplation Room.
    • There is a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.
    • Additional facilities/services include: an ATM machine, phone charging points and Wi-Fi.

Toilet and Changing Facilities

  • Toilet Facilities View
    • The toilets with adaptations are located throughout the office.
    • The transfer space varies between left and right in the toilets with adaptations.
    • Female and male step-free standard toilet facilities are located throughout the office.

Entrance (Staining Lane)

  • This entrance is located at the right hand side of the building, on Staining Lane.
  • The entrance area is clearly signed.
  • This entrance is signed with LLOYDS BANKING GROUP 25 Gresham Street.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There is an intercom at a height of 106cm.
  • There is a single manual door at this entrance.
  • The door opens towards you.
  • The door requires effort to open.
  • The width of the opening is 100cm.
  • The door has a low visual contrast.

Reception

  • The reception is located ahead as you enter the building.
  • The distance from Staining Lane entrance is 5m.
  • There is step-free level access to reception.
  • The height of the reception desk is 126cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 76cm.
  • There is a knee recess under the lowered section which is 70cm high, 60cm deep, and 69cm wide.
  • The reception has windows behind and patterned/distracting backgrounds.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this area.
  • The walls and floor visual contrast varies between low and high.
  • Lighting levels vary due to the use of large glazed walls.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: armchairs.
  • Furniture available in this area includes: coffee tables.
  • Access beyond this area is escorted and visitors are issued with a key card to allow access through the security doors to the lift lobby.

Lift

  • The most accessible route to the lift has step-free level access and automatic doors.
  • The ground to ninth floors are accessed by this lift.
  • There is not clear signage in the lift lobbies indicating the floor number.
  • The lift door has a low visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have a medium visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift opening width is 110cm.
  • The dimensions of the lift are 143cm (width) x 192cm (depth).
  • The internal lift control buttons have tactile markings and a high visual contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a hearing assistance alarm system, a visual floor indicator and an audible announcer.
  • Lighting levels were even at the time of the survey.
  • There are 4 lifts in this location.
  • The lifts available at this location are of a similar size.

Stairs

  • There is a single manual door to access the stairwell.
  • This is a U-shaped staircase.
  • The ground to ninth floors can be accessed by these stairs.
  • There is not clear signage in the stairwells indicating the floor number.
  • There are 20+ steps between floors.
  • The steps have some clear markings and have handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails extend horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 18cm.
  • The depth of the steps is not between 30cm and 45cm.
  • The steps have open risers.
  • Lighting levels were even at the time of the survey.

Toilet with Adaptations (Left Hand Transfer)

  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is written text signage on or near the door.
    • The door opens outwards and has a high colour contrast.
    • The door requires effort to open.
    • The width of the opening is 85cm.
    • The door has a twist lock.
    • Internally the door has a high colour contrast.
    • There is a grab rail on the internal door with a low colour contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 150cm (width) x 200cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 80cm (from the side of the toilet pan).
    • There is a spatula flush for the toilet.
    • The flush is on the non transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high colour contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a high colour contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a high colour contrast.
    • The toilet roll holder is 52cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 74cm from the floor.
    • There is a vertical grab rail on the left side of the wash basin.
    • The wash basin grab rail has a high colour contrast.
    • There is a soap dispenser, however it is not wall mounted.
    • There is a wall mounted towel dispenser.
    • The towel dispenser cannot be reached when seated on the toilet.
    • The towel dispenser has a high colour contrast.
    • The towel dispenser is 86cm from the floor.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high colour contrast.
    • The hand dryer is 111cm from the floor.
    • There is a pull cord emergency alarm but it was tied up at the time of the survey.
    • There is a full length mirror.
    • There is no shelf.
    • The cubicle has a waste bin and a sanitary bin.
    • There are no coat hooks.
    • The walls and floor have a high colour contrast.
    • Lighting levels were even at the time of the survey.

Room (Contemplation Room)

  • The most accessible route to the room has step-free level access, a lift and manual doors.
  • There is pictorial and written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a low visual contrast.
  • The door opens away from you.
  • The door requires effort to open.
  • The width of the opening is 77cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Privacy facilities for this room include: a solid door without glazing, an occupied sign, a door lock and a privacy screen.
  • The layout of the room varies depending on use.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs with armrests and benches.
  • Furniture available in the room includes: coffee tables.
  • The furniture and floor visual contrast varies between low and high.
  • There is not a hearing assistance system.
  • Additional facilities/services include: ritual washing facilities with adaptations.
  • Storage facilities in this room include shoe storage, floor standing cupboards and shelving.
  • There are a mix of high and low level lockers nearby.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.
  • Lighting levels are adjustable.
  • The room does not have adjustable temperature controls.

Wellbeing Room (Returning Parents' Room)

  • The most accessible route to the room has step-free level access, a lift and manual doors.
  • There is pictorial and written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a low visual contrast.
  • The door opens away from you.
  • The door requires effort to open.
  • The width of the opening is 75cm.
  • Internally the door has a low visual contrast.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Privacy facilities for this room include: a solid door without glazing, an occupied sign and a door lock.
  • Seating available in the room includes: armchairs.
  • Furniture available in the room includes: coffee tables.
  • There is not a hearing assistance system.
  • Additional facilities/services include: a wash basin, a fridge, a microwave, a paper towel dispenser, a wastebasket and a full length mirror.
  • There are multiple coat hooks.
  • The coat hooks are 175cm from the floor.
  • There is no emergency alarm.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.
  • The room does not have adjustable temperature controls.

Kitchen

  • There is step-free level access into the kitchen.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • Some flooring is shiny.
  • The walls and floor have a high visual contrast.
  • The work surface is 86cm from the floor.
  • A lowered work surface is not available.
  • Overhead and under counter cupboards are available.
  • The sink is 86cm from the floor.
  • A lowered sink is not available.
  • The sink has a lever mixer tap.
  • The height of the counter-top boiled and chilled water tap is 86cm.
  • There are not instructions for use of the counter-top boiled and chilled water tap.
  • Seating available in the kitchen includes: armchairs and sofas without castors.
  • Furniture available in the kitchen includes: coffee tables.
  • Facilities within the kitchen include a dishwasher, a microwave and a vending machine.
  • The following machines are at a suitable height for a wheelchair user: dishwasher.
  • The dishwasher does have a sign to show if it is in use or empty.
  • Power sockets are at a suitable height for a wheelchair user.
  • Lighting levels were even at the time of the survey.
  • This is an example of a typical kitchen in this office.

Room (Meeting Room)

  • The most accessible route to the room has step-free level access, a lift and manual doors.
  • There is written text and numbered signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a low visual contrast.
  • The door opens away from you.
  • The door is easy to open.
  • The width of the opening is 85cm.
  • Internally the door has a low visual contrast.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (152cm x 152cm).
  • There is space for an assistance dog to rest.
  • Privacy facilities for this room include: blinds.
  • The layout of the room varies depending on use.
  • The walls and floor visual contrast varies between low and high.
  • Seating available in the room includes: chairs with armrests.
  • Furniture available in the room includes: tables.
  • Electric sockets and data points are in easy reach when seated.
  • The furniture and floor visual contrast varies between low and high.
  • There is a fixed hearing assistance system which is not clearly signed.
  • The hearing assistance system could not be tested at the time of the survey.
  • Additional facilities/services include: a television with subtitles, captioning facilities and screen readers.
  • Instructions for use of the room and facilities are available in electronic format.
  • Storage facilities in this room include floor standing cupboards.
  • There are a mix of high and low level lockers nearby.
  • There is no (or very little) background noise in this room.
  • Lighting levels vary due to the use of large glazed walls.
  • Lighting levels are adjustable.
  • The room has adjustable temperature controls.
  • Instructions for use of the room and facilities is available via a QR code on the screen.
  • The room uses Microsoft Teams Rooms to provide accessibility features, including the hearing assistance system.
  • This is an example of a typical Meeting Room in this office.