Skip to main content
The new name for DisabledGo

Search for accessible places to go

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Lloyds Banking Group - Wellington Place - Visitors

11 and 12 Wellington Place, Leeds, LS1 4AP

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Overview

Toilet and Changing Facilities

  • Toilet Facilities View
    • Toilets with adaptations are located throughout the office.
    • The transfer space varies between left and right in the toilets with adaptations.
    • Ambulant toilet facilities are located in the standard toilets throughout the office.
    • The male and female step-free toilet facilities are located throughout the office.
    • The gender inclusive step-free toilet facilities are located on one floor of the office.
  • Changing Places and Changing Facilities View
    • The Changing Places toilet facilities are located on one floor of the office.

Entrance (12 Wellington Place)

  • This entrance is located at the front of the building.
  • The entrance area is clearly signed.
  • This entrance is signed with '12WP'.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 144cm.
  • The doors have a low visual contrast.
  • There is a second set of double automatic doors.
  • The second set of doors open by sliding.
  • The width of the opening is 144cm.
  • The second set of doors have a low visual contrast.

Reception (12 Wellington Place)

  • The reception is located on the right as you enter 12 Wellington Place.
  • The distance from the 12 Wellington Place entrance is 4m.
  • There is step-free level access to reception.
  • The height of the reception desk is 76cm.
  • There is not a lowered section at the desk.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this area.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey, with unshaded light sources.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs with armrests and sofas without castors.
  • Furniture available in this area includes: coffee tables.
  • There are security barriers with a wider opening which are operated by key card.
  • Access beyond this area is escorted and the 12 Wellington Place staff can activate the barriers on request from a member of the Lloyds Banking Group staff.

Lift (12 Wellington Place - Lift A)

  • The lift surveyed is located ahead as you enter 12 Wellington Place, beyond the security barriers.
  • The distance from 12 Wellington Place entrance is 12m.
  • The most accessible route to the lift has step-free level access.
  • The Basement to Floor 10 are accessed by this lift.
  • There is clear signage in the lift lobbies indicating the floor number.
  • The lift door has a low visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have a high visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 110cm.
  • The internal dimensions of the lift are 197cm (width) x 153cm (depth).
  • The internal lift control buttons have tactile markings.
  • None of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a hearing assistance alarm system and a visual floor indicator.
  • Lighting levels were even at the time of the survey.
  • There are other lifts available at this location which vary in size.
  • There are 5 lifts in 12 Wellington Place.
    Lifts A and B cover all floors of the building, Lifts C, D, and E cover the Ground Floor to Floor 10.
    Lift B has different dimensions to the other lifts.
    The internal lift controls are only for the alarm and holding the doors open.
    There is a touchscreen for each bank of lifts in the lobby on every floor.
    The lift is called by selecting the required floor on the touchscreen.
    After calling a lift the screen displays the letter of the lift being called for this journey (A to E).
    There is a button to condense the screen.

Stairs (12 Wellington Place)

  • The stairs surveyed are located ahead as you enter via the 12 Wellington Place entrance, on the right hand side of the lift lobby.
  • The Basement to Floor 10 can be accessed by these stairs.
  • There is clear signage in the stairwells indicating the floor number.
  • There are 20 steps between floors.
  • The steps are clearly marked and have handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails extend horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 16cm.
  • The depth of the steps is not between 30cm and 45cm.
  • Lighting levels were even at the time of the survey.
  • There is a similar staircase on the left hand side of the lift lobby, which does not give access to the Basement.

Room (Meeting Room)

  • The most accessible route to the room has step-free level access, a lift and manual doors.
  • There is Braille, tactile, pictorial and written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a low visual contrast.
  • The door opens away from you.
  • The door requires effort to open.
  • The width of the opening is 90cm.
  • Internally the door has a low visual contrast.
  • There is step-free level access throughout the room.
  • Furniture can be moved to enable a manoeuvring space for a wheelchair user (152cm x 152cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs with armrests.
  • Furniture available in the room includes: desks.
  • The desks are fixed.
  • The height to the top of the surface of the desk is 73cm.
  • The clear height under the desk is 70cm.
  • Electric sockets and data points are in easy reach when seated at desks.
  • There is a fixed hearing assistance system which is not clearly signed.
  • The hearing assistance system could not be tested at the time of the survey.
  • Additional facilities/services include: captioning facilities and screen readers.
  • Instructions for use of the room and facilities are available in electronic format.
  • There are low level lockers nearby.
  • There is no (or very little) background noise in this room.
  • Lighting levels vary due to the use of large glazed walls.
  • Lighting levels are adjustable.
  • The room has adjustable temperature controls.
  • Instructions for use of the room and facilities is available via a QR code on the screen.
    The room uses Microsoft Teams Rooms to provide accessibility features, including the hearing assistance system.
    This is an example of a typical Meeting Room.

Wellbeing Room (Returning Parents' Room)

  • The most accessible route to the room has step-free level access, a lift and manual doors.
  • There is Braille, tactile, pictorial and written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens away from you.
  • The door requires effort to open.
  • The width of the opening is 86cm.
  • Internally the door has a high visual contrast.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Privacy facilities for this room include: a solid door without glazing, an occupied sign and a door lock.
  • Seating available in the room includes: armchairs.
  • Furniture available in the room includes: tables.
  • The surface height of the tables is suitable for wheelchair users.
  • The clear height under the tables is suitable for wheelchair users.
  • There is not a hearing assistance system.
  • Additional facilities/services include: a flashing fire alarm, a wash basin, a microwave, a paper towel dispenser, a wastebasket and a nappy bin.
  • There is one coat hook.
  • The coat hook is 172cm from the floor.
  • There is no emergency alarm.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.
  • The room does not have adjustable temperature controls.
  • This is a typical Returning Parents' Room.

Room (Contemplation Room)

  • The most accessible route to the room has step-free level access, a lift and manual doors.
  • There is Braille, tactile, pictorial and written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens away from you.
  • The door requires effort to open.
  • The width of the opening is 86cm.
  • Internally the door has a high visual contrast.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Privacy facilities for this room include: a solid door without glazing, an occupied sign and a door lock.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: benches.
  • There is not a hearing assistance system.
  • Additional facilities/services include: ritual washing facilities.
  • Storage facilities in this room include shoe storage, low level shelving and shelving.
  • There are no lockers nearby.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.
  • The room does not have adjustable temperature controls.
  • This is a typical Contemplation Room in this office.

Changing Places

  • Location and Access View
    • The Changing Places toilet is in addition to other toilet facilities.
    • There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
    • The most accessible route to the Changing Places facility has step-free level access, a lift and manual doors.
    • There is step-free level access into the facility.
    • There is Braille, tactile, pictorial and written text signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The door requires effort to open.
    • The width of the door opening is 97cm.
    • The door has a twist lock.
    • Internally the door has a medium visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
    • The dimensions of the facility are 373cm (width) x 298cm (depth) and there is room for a wheelchair user to manoeuvre (180cm x 180cm).
    • This is a wet room.
  • Toilet Details View
    • There is lateral transfer space on both sides of the toilet, however the left side is obstructed.
    • The transfer space on the right as you face the toilet is 249cm.
    • The transfer space on the left as you face the toilet is 86cm.
    • There is a spatula flush on the right transfer side.
    • There is no horizontal grab rail for the toilet.
    • There are vertical grab rails on both sides of the toilet.
    • The vertical grab rails have a medium visual contrast.
    • There are dropdown rails on both sides of the toilet.
    • The dropdown rails have a medium visual contrast.
    • The toilet seat is 51cm from the floor.
    • The toilet seat has a high visual contrast.
    • The toilet roll holder is located on the dropdown rail.
  • Changing Bench and Hoist Details View
    • The changing bench is wall mounted and height adjustable.
    • The length of the changing bench is 177cm.
    • The facility hoist is powered overhead and accesses all areas.
  • Shower Details View
    • There is an adjustable shower head which can also be detached.
    • The shower controls are lever mixer.
    • There is no shower seat.
    • There is a pull cord emergency alarm for the shower, however it is not within 10cm from the floor.
  • Other Facilities View
    • There is a height adjustable wash basin.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a medium visual contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser is 112cm from the floor.
    • There is a wall mounted towel dispenser.
    • The towel dispenser has a high visual contrast.
    • The towel dispenser is 101cm from the floor.
    • A wide paper roll dispenser is available.
    • The height of the wide paper roll dispenser is 101cm.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high visual contrast.
    • The hand dryer is 101cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a full length mirror.
    • There is an unobstructed shelf.
    • The shelf meets the AccessAble criteria for Stoma Friendly Toilets.
    • The facility has a waste bin and a sanitary bin.
    • There are multiple coat hooks.
    • The coat hooks are 107cm and 142cm from the floor.
    • A privacy screen is available.
    • The walls and floor have a medium visual contrast.
    • Lighting levels were even at the time of the survey.

Toilet with Adaptations (Left Hand Transfer)

  • Access View
    • The most accessible route to the toilet has step-free level access, a lift and manual doors.
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens inwards and has a high visual contrast.
    • The door requires effort to open.
    • The width of the door opening is 87cm.
    • The door has a twist lock.
    • Internally the door has a high visual contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 151cm (width) x 222cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet.
    • The lateral transfer space is 85cm (from the side of the toilet pan).
    • There is a push button flush on top of the cistern.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 51cm from the floor.
    • The toilet seat has a low visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 87cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 74cm from the floor.
    • The wash basin has a sensor tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 91cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high visual contrast.
    • The hand dryer is 95cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a full length mirror.
    • There is no shelf.
    • The cubicle has a sanitary bin and a pedal bin.
    • There are multiple coat hooks.
    • The coat hooks are 106cm and 141cm from the floor.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.
    • This is a typical Toilet with Adaptations in this office.
      Toilets with Right Hand Transfer are also available.

Kitchen

  • There is step-free level access into the kitchen.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The walls and floor have a medium visual contrast.
  • The work surface is 110cm from the floor.
  • The lowered work surface is 85cm from the floor.
  • Under counter cupboards are available.
  • Signage on cupboards and drawers is pictorial, Braille, written text and tactile.
  • The sink is 85cm from the floor.
  • The sink has a lever mixer tap.
  • The height of the counter-top boiled and chilled water tap is 110cm.
  • The height of the lowered counter-top boiled and chilled water tap is 85cm.
  • There are not instructions for use of the counter-top boiled and chilled water tap.
  • Seating available in the kitchen includes: chairs without armrests and high stools.
  • Furniture available in the kitchen includes: tables and booths.
  • Some chairs are fixed.
  • The surface height of the tables is suitable for wheelchair users.
  • The clear height under the tables is suitable for wheelchair users.
  • Facilities within the kitchen include a fridge, a dishwasher and a microwave.
  • The dishwasher does have a sign to show if it is in use or empty.
  • Lighting levels were even at the time of the survey.
  • There are 6 similar kitchens in the building.
  • Other kitchens with this layout are located throughout the office.
  • There are 2 sinks, one of which has a clear knee recess.
    There is a microwave at a suitable height for a seated user, and a microwave at a suitable height for a standing user.
    This is an example of a typical Kitchen.

Area (Town Hall Event Space)

  • There is Braille, tactile, pictorial and written text signage on or near the door.
  • There is step-free level access into this area.
  • There are double manual doors with a low visual contrast.
  • The doors opens towards you.
  • The doors require effort to open.
  • The width of the opening is 180cm.
  • There is step-free level access throughout the area.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The layout of the room varies depending on use.
  • The walls and floor have a medium visual contrast.
  • Seating available in this area includes: chairs without armrests.
  • Furniture available in this area includes: desks.
  • The height to the top of the surface of the desk or table is 71cm.
  • The clear height under the desk or table is 70cm.
  • Electric sockets and data points are in easy reach when seated at desks.
  • There is a clearly signed fixed hearing assistance system.
  • The hearing assistance system could not be tested at the time of the survey.
  • Instructions for use of the room and facilities are available in electronic format.
  • There is background noise in this area which varies depending on the function/event.
  • Lighting levels were even at the time of the survey.
  • Lighting levels are adjustable.
  • The room has adjustable temperature controls.
  • Instructions for use of the room and facilities is available via a QR code on the screen and posters in the room.
    The room uses Microsoft Teams Rooms to provide accessibility features.
    The hearing assistance system requires a headset which can be provided prior to attending an event in this room.
    This room can be used as 1 large room, or as 2 smaller rooms. It was set up as a single room at the time of the survey.
    This is an example of a typical Event Space in this office.