Access Guide
Overview
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About
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- The Duncan Mills Memorial Slipway is the main, public boat launching facility on the southern shore of Loch Lomond in Balloch, managed by the Loch Lomond & The Trossachs National Park Authority.
- Facilities available in the venue include: onsite parking, standard and accessible toilets, shower facilities and boat launch slipway.
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Parking and Public Transport
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- The venue has its own car park.
- The nearest train station is Balloch.
- This station has step-free access.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free access via a slight ramp at the most accessible entrance.
- The most accessible entrance is the toilets and changing facilities side entrance.
- There is stepped access at the main entrance.
- There is step-free level access throughout all areas.
- Doors are held open along circulation routes.
- The ramped, side access is for the toilet and changing facilities.
- There is only stepped access into the slipway and boat registration office.
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Getting Help and Assistance
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- Seating is available.
- There is not a hearing assistance system.
- Staff receive the following training: Equality and Diversity Training.
Toilet and Changing Facilities
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located within the building, accessed from the side entrance.
- The toilet with adaptations has a left hand transfer space.
- Female and male step-free standard toilet facilities are located within the building, accessed from the side entrance.
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Changing Facilities
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- Parent and baby changing facilities are located in the toilet with adaptations.
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Washroom and Shower Facilities
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- Shower facilities with adaptations are located in the toilet with adaptations, accessed from the side entrance.
- Standard shower facilities are located within the standard toilet blocks, accessed from the side entrance.
Parking
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Car Park
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- The car park is located at the front and side of the venue.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are no designated Blue Badge parking bays available.
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Charges and Restrictions
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- Parking is free for all users.
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Electric Vehicle Charging Points
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- There are no electric vehicle charging points designated for Blue Badge holders.
- There are 8 electric vehicle charging points.
- The dimensions of the surveyed electric vehicle charging bay are 230cm (width) x 420cm (depth).
- The controls are at a suitable height for a wheelchair user.
- The nozzle holster is at a suitable height for a wheelchair user.
- The EV charging was not operational at the time of the survey.
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Drop-off Point
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- There is not a designated drop-off point available.
- There is a single standard parking space directly next to the steps up to the reception, which could potentially be used for dropping off.
Side Entrance (Ramped Access)
- This entrance is located at the side of the building.
- The approach to the entrance has uneven surfaces.
- The entrance area is not clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via ramp at the entrance.
- The ramp has a slight gradient.
- The ramp is between 75cm and 150cm wide.
- There is a handrail on the left going up.
- There is a single manual door.
- The door opens towards you.
- The door is easy to open.
- The width of the opening is 85cm.
- There is a small lip on the threshold of the opening.
- The door has a low colour contrast.
- This door leads to the standard and accessible toilets and showers.
Toilet with Adaptations (Left Hand Transfer)
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Location
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- The toilet surveyed is located within the building, accessed from the side entrance.
- The distance from the side entrance is 4m.
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Route
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- The most accessible route to the toilet has a slight ramp.
- There is a manual door along the most accessible route.
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Access
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- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a high colour contrast.
- The door is easy to open.
- The width of the opening is 78cm.
- The door has a lever twist lock.
- Internally the door has a high colour contrast.
- There is a grab rail on the internal door with a medium colour contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 200cm (width) x 210cm (depth).
- There is not room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the left as you face the toilet.
- The lateral transfer space is 140cm (from the side of the toilet pan).
- There is a lever flush for the toilet.
- The flush is on the non-transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high colour contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high colour contrast.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a high colour contrast.
- The toilet seat is 42cm from the floor.
- The toilet seat has a low colour contrast.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a low colour contrast.
- The toilet roll holder is 104cm from the floor.
- The wash basin has a push tap.
- The wash basin and tap cannot be reached when seated on the toilet.
- The wash basin is 74cm from the floor.
- There is a vertical grab rail on the right side of the wash basin.
- The wash basin grab rail has a high colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser cannot be reached when seated on the toilet.
- The soap dispenser has a medium colour contrast.
- The soap dispenser is 115cm from the floor.
- There is a wall mounted towel dispenser.
- The towel dispenser cannot be reached when seated on the toilet.
- The towel dispenser has a low colour contrast.
- The towel dispenser is 110cm from the floor.
- There is a wall mounted hand dryer.
- The hand dryer has a medium colour contrast.
- The hand dryer is 92cm from the floor.
- There is a pull cord emergency alarm but it was tied up at the time of the survey.
- There is a mirror.
- There is no shelf.
- The cubicle has a nappy/incontinence items bin and a sanitary bin.
- There are no coat hooks.
- The height of the baby change facility when in use is 95cm.
- The walls and floor have a high colour contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
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Shower Facilities
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- There is a wheel in shower in the cubicle.
- There is not room for a wheelchair user to manoeuvre in the shower.
- There is no emergency alarm.
- There is an adjustable shower head which can also be detached.
- The shower controls are push.
- There is a flip-down shower seat.
- The shower seat is 48cm from the floor.
- There are grab rails for the shower.
- The grab rails for the shower have a high colour contrast.
- There are no dropdown rails for the shower.
Slipway Reception (Stepped Access)
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Location
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- The reception is located at the front of the building, next to the slipway.
- The distance from the parking area is 30m.
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Route
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- The most accessible route to the reception has stepped access.
- There are no doors to open along the most accessible route.
- This route has uneven surfaces.
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Access
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- There are 4 steps to reception.
- There is a handrail on the right going up.
- The handrail is easy to grip.
- The handrail covers the flight of stairs throughout its length.
- The handrail does not extend horizontally beyond the first and last step.
- The steps are unmarked.
- The height of the steps is between 15cm and 18cm.
- The depth of the steps is not between 30cm-45cm.
- The height of the reception desk is 80cm.
- There is not a lowered section at the desk.
- The reception has windows which may affect the ability of someone to lip read.
- There is not a hearing assistance system.
- There is a window mounted intercom system at the reception.
- There may be background noise in this area.
- Lighting levels were even at the time of the survey.
- There is not room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs with armrests.
Slipway
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About
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- The following is available in this area: grounds.
- Additional facilities in this area include: a slipway and boat launch.
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Getting Around
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- There are surfaced footpaths in some areas.
- Surfaced footpaths consist of: concrete.
- The majority of the surfaced footpaths are wide enough for wheelchair users.
- Some footpaths have sections with potential obstacles such as: uneven surfaces.
- There are not any seats situated along the paths for people to rest.
- There is not step-free level access throughout.
- The following areas have step-free access via ramps: the slipway.
