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Overview

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• About View
  • Glengoyne Distillery is a whisky distillery in operation since 1833.
  • Facilities available in the venue include: shop, a variety of tasting tours.
  • View information on opening times
• Parking and Public Transport View
  • The venue has its own car park, with Blue Badge parking available.
  • The nearest bus station is outside the distillery, where the X10 bus stops.
  • For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
  • View information on getting here (opens new tab) .
• Getting In and Around View
  • There is step-free access via a very easy slope at the most accessible entrance.
  • There is step-free level access throughout the majority of areas.
  • Access throughout may include uneven surfaces, manual doors, doors permanently held open, automatic doors and narrow walkways.
  • Some parts of the distillery tour and tasting rooms can be accessed via stairs.
  • The following facilities are available: a seat/chair, a manual wheelchair and a water bowl for assistance dogs.
  • The venue can provide large print documents and documents in different languages.
  • Additional facilities/services include: Wi-Fi.
  • Staff receive the following training: Bronze Accessibility Award, Mental Health Awareness and First Aid Training.
  • There are some spaces that are less accessible, stepped, or have challenging floor surfaces. Visitor access needs can be discussed and alternative routes taken. This includes for assistance dogs and their owners.
• Toilet and Changing Facilities View
  • There is 1 toilet with adaptations.
  • The toilet with adaptations is located within the toilet block in the Main Yard.
  • The male and female step-free toilet facilities are located in the Main Yard..
  • Parent and baby changing facilities are located within the toilet block in the Main Yard.

You are on Parking. Skip to the next section.

Parking

• The car park is located across the road from the venue.
• The car park is open air/surface.
• There are 2 designated Blue Badge parking bays available.
• The Blue Badge bays are clearly marked.
• There is a marked zone to both sides but not at the rear.
• The most accessible route from the Blue Badge parking has a dropped kerb with tactile paving, step-free level access and uneven surfaces.
• Parking is free for all users.

You are on Entrance. Skip to the next section.

Entrance

• This entrance is located to the right hand side of the venue.
• There is step-free access via a very easy slope at the entrance.
• There is an opening without doors.
• The width of the opening is 137cm.
• There is a second single manual door.
• The door has an open extension leaf.
• The second door opens away from you.
• The width of the opening is 120cm.
• There is step-free level access as you enter.

You are on Ticketing (Reception and Admissions). Skip to the next section.

Ticketing (Reception and Admissions)

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• Ticket Counter / Machines View
  • The ticket counter surveyed is located ahead, after entering.
  • There is step-free level access to the counter.
  • The height of the counter is 105cm.
  • There is a lowered section at the counter, however it is not at a suitable height for a wheelchair user .
  • There is not a hearing assistance system.

You are on Access To (The Main Yard). Skip to the next section.

Access To (The Main Yard)

• The Main Yard is the area where all the tours start.
• The journey time from reception to the Main Yard is approximately 2 minutes.
• The most accessible route has ramps or slopes, uneven surfaces and doors permanently held open.
• There are double manual gates which is permanently held open.
• The width of the opening is 190cm.

You are on Toilet with Adaptations (The Main Yard - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (The Main Yard - Right Hand Transfer)

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• Location and Access View
  • The toilet surveyed is located in the Main Yard.
  • The most accessible route to the toilet has ramps or slopes and manual doors.
  • There is step-free level access into the facility.
  • There is pictorial signage on or near the door.
  • The door opens outwards.
  • The width of the door opening is 90cm.
  • The door has a locking handle.
• Dimensions and Features View
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the right as you face the toilet.
  • The lateral transfer space is 120cm (from the side of the toilet pan to the wall).
  • There is a spatula flush on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • There is a vertical grab rail on the transfer side.
  • There is a dropdown rail on the transfer side.
  • The toilet seat is 48cm from the floor.
  • There is a wall mounted toilet roll holder, a wash basin, a wall mounted soap dispenser and a hand dryer available.
  • The wash basin has a lever mixer tap.
  • There are no vertical grab rails at the wash basin.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • The cubicle has a sanitary bin, a pedal bin and a bin with a sensor.

You are on Access To (The Cooperage). Skip to the next section.

Access To (The Cooperage)

• The Cooperage is the starting point for distillery tour.
• The journey time from reception is approximately 3 minutes.
• The most accessible route has ramps or slopes, uneven surfaces and doors permanently held open.
• The ramp is between 75cm and 150cm wide with a handrail on the right going up.
• There is step-free level access into The Cooperage.
• There is a single manual door which opens away from you.
• The width of the opening is 96cm.

You are on Access To (The Malt Deposit Stairs). Skip to the next section.

Access To (The Malt Deposit Stairs)

• The Malt Deposit Stairs area is part of the tour. For visitors with limited mobility and wheelchair users, the tour will split here and reconvene in The Still House.
• The journey time from The Cooperage is approximately 1 minute.
• The most accessible route has ramps or slopes.
• There is stepped access into the Malt Deposit Stairs area.
• There are 20+ steps which are clearly marked with handrails on both sides.
• There is a single manual door which opens towards you.
• The width of the opening is 74cm.

You are on Access To (The Still House Floor). Skip to the next section.

Access To (The Still House Floor)

• The Still House Floor is part of the tour.
• The journey time from the Malt Deposit Stairs is approximately 1 minute.
• The most accessible route has uneven surfaces and doors permanently held open.
• There is step-free level access into the Still House Floor area.
• There are double manual gates which are permanently held open.
• The width of the opening is 124cm.

You are on Access To (Warehouse No. 1). Skip to the next section.

Access To (Warehouse No. 1)

• Warehouse No. 1 is part of the tour.
• The journey time from the Still House Floor is approximately 1 minute.
• The most accessible route has uneven surfaces.
• There is step-free access via ramp into Warehouse 1.
• The ramp is between 75cm and 150cm wide with handrails on both sides.
• There is a single manual door which opens away from you.
• The width of the opening is 80cm.
• The entrance door is to the left of the double doors.
• The exit to Warehouse No. 1 has a single step. Alternatively, visitors can exit via the front entrance using the ramp.

You are on Access To (Distillery Manager's House Tasting Rooms). Skip to the next section.

Access To (Distillery Manager's House Tasting Rooms)

• The Distillery Manager's House has two tasting rooms.
• The journey time from Warehouse No. 1 to the Distillery Manager's House is approximately 5 minutes.
• The most accessible route has ramps or slopes, steps, manual gates and uneven surfaces.
• There is stepped access into the Distillery Manager's House.
• There are 5 steps which are unmarked with no handrails.
• There is a single manual door which opens away from you.
• The width of the opening is 96cm.

You are on Room (The Club Room). Skip to the next section.

Room (The Club Room)

• The room is located to the left after entering the Distillery Manager's House.
• The most accessible route to the room has ramps or slopes, a step, uneven surfaces and manual doors.
• There is step-free level access into the room.
• There are double manual doors which open away from you.
• The width of the opening is 137cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• Seating available in the room includes: armchairs and sofas.
• Furniture available in the room includes: coffee tables.
• There is not a hearing assistance system.
• There is background noise in this area which varies depending on the function/event .
• The Club Room is part of The Fine and Rare, and Collection Whisky and Chocolate Tasting tours.

You are on Room (The Sample Room). Skip to the next section.

Room (The Sample Room)

• The room is located to the right after entering the Distillery Manager's House.
• The most accessible route to the room has ramps or slopes, steps, uneven surfaces and manual doors.
• There is step-free level access into the room.
• There are double manual doors which open away from you.
• The width of the opening is 137cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• Seating available in the room includes: stools.
• Furniture available in the room includes: long tables.
• There is not a hearing assistance system.
• There is background noise in this area which varies depending on the function/event .
• The Sample Room is part of the Malt Master Experience Tour.

You are on Access To (The Snug). Skip to the next section.

Access To (The Snug)

• The Snug is a step-free accessible tasting room which is located next to the shop.
• The journey time from the Distillery Manager's House is approximately 5 minutes.
• The most accessible route has ramps or slopes, uneven surfaces, doors permanently held open and automatic doors.
• There is a single automatic door which opens towards you.
• The push pad for the automatic doors is at a height of 85cm.
• The width of the opening is 86cm.

You are on Room (The Snug). Skip to the next section.

Room (The Snug)

• The room is located next to the shop.
• The most accessible route to the room has ramps or slopes, manual doors and automatic doors.
• There is step-free level access into the room.
• There are double manual doors which open away from you.
• The width of the opening is 133cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• Seating available in the room includes: benches and stools.
• Furniture available in the room includes: tables.
• There is not a hearing assistance system.
• There is background noise in this area which varies depending on the function/event .

You are on Shop. Skip to the next section.

Shop

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• Getting Around View
  • There is step-free level access throughout all areas.
  • Access throughout may include uneven surfaces and narrow walkways.
  • Signage is provided.
  • There may be background noise.
  • There is step-free level access to the checkout area.
• Payment Counter View
  • The counter surveyed was located to the left, after entering the shop.
  • The height of the payment counter is 104cm.
  • There is not a lowered section at the counter.
  • The card payment machine is portable.
  • There is not a hearing assistance system.

You are on Access To (Burnfoot Lodge). Skip to the next section.

Access To (Burnfoot Lodge)

• Burnfoot Lodge is a stop for selected tastings and tours.
• The journey time from the shop is approximately 5 minutes.
• The most accessible route has ramps or slopes, steps and uneven surfaces.
• There are 4 steps which are unmarked with a handrail on the right going up.
• The external steps and pathway lead to the front door of the venue.
• There is a single manual door which opens both ways.
• The width of the opening is 80cm.

You are on Room (Burnfoot Lodge). Skip to the next section.

Room (Burnfoot Lodge)

• The most accessible route to the room has ramps or slopes, steps, uneven surfaces and manual doors.
• There is stepped access into the room.
• There are 13 steps which are unmarked with handrails on both sides.
• There is space for an assistance dog to rest.
• Seating available in the room includes: chairs with armrests.
• Furniture available in the room includes: coffee tables.
• There is not a hearing assistance system.
• Additional facilities/services include: a television with subtitles.
• There is background noise in this area which varies depending on the function/event .

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Outdoor Spaces (Waterfall)

• The following is available in this area: woodland.
• Outdoor areas consist of concrete or tarmac and gravel.
• There are footpaths throughout.
• There is step-free level access throughout the majority of areas.
• There are some seats situated along the paths for people to rest.
• The paths have uneven surfaces.
• There is a steep slope to access the waterfall.