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Overview

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• About View
  • Rosebank is a single malt Scotch whisky distillery situated in Camelon, on the banks of the Forth and Clyde canal, between Edinburgh and Glasgow.
  • Facilities available in the venue include: car parking, standard and accessible toilets, whisky shop, tasting and production tours and room hire.
  • View information on opening times
• Parking and Public Transport View
  • The venue has its own car park, with Blue Badge parking available.
  • The nearest train station is Grahamston.
  • The nearest bus station is Grahamston.
  • For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
  • View information on getting here (opens new tab) .
• Getting In and Around View
  • There is step-free level access at the most accessible entrance.
  • There is step-free level access throughout, this may include the use of a lift.
  • Access throughout may include manual doors and doors permanently held open.
  • The ground and first floors can be accessed via a standard lift.
  • The following facilities are available: a seat/chair, a hearing assistance system, a manual wheelchair and a water bowl for assistance dogs.
  • Additional equipment which can be borrowed or hired includes: folding chairs for visitors on the tours.
  • The venue can provide documents in different languages.
  • Additional facilities/services include: Wi-Fi.
  • Staff receive the following training: Accessibility Champion and First Aid Training.
• Toilet and Changing Facilities View
  • There are 3 toilets with adaptations.
  • Toilets with adaptations are located opposite the main entrance, near the Tun Room, and on the tasting room corridor.
  • A baby changing table is available on request for use in any preferred toilet facility.

You are on Parking. Skip to the next section.

Parking

• The car park is located across the road from the venue.
• The car park is multi-storey.
• The height of the restriction barrier is 220cm.
• There are 4 designated Blue Badge parking bays available.
• The Blue Badge bays are clearly marked.
• There is a marked zone to both sides and rear.
• The most accessible route from the Blue Badge parking has a dropped kerb with tactile paving and manual doors.
• This car park is for visitors only.
• Parking is free for all users.
• There are 4 electric vehicle charging points.
• The charging points require an app.
• There are 4 electric vehicle charging points designated for Blue Badge holders.
• The charging points designated for Blue Badge holders require an app.

You are on Exit (from Car Park). Skip to the next section.

Exit (from Car Park)

• There is step-free level access at the exit.
• There are double manual doors at this exit, however one door is locked.
• The door opens towards you.
• The width of the opening is 83cm.
• There is a second set of double manual doors .
• The second set of doors are permanently held open.
• The width of the opening is 173cm.
• There is step-free level access as you exit.

You are on Toilet with Adaptations (Entrance - Right hand Transfer). Skip to the next section.

Toilet with Adaptations (Entrance - Right hand Transfer)

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• Location and Access View
  • The toilet surveyed is located opposite the main entrance.
  • The most accessible route to the toilet has step-free level access, manual doors and doors permanently held open.
  • There is step-free level access into the facility.
  • There is pictorial signage on or near the door.
  • The door opens outwards.
  • The width of the door opening is 90cm.
  • The door has a locking handle.
• Dimensions and Features View
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the right as you face the toilet.
  • The lateral transfer space is 100cm (from the side of the toilet pan to the wall).
  • There is a spatula flush on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • There is a vertical grab rail on the transfer side.
  • There is a dropdown rail on the transfer side.
  • The toilet seat is 48cm from the floor.
  • There is a wall mounted toilet roll holder, a wash basin, a soap dispenser and a hand dryer available.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • The cubicle has a sanitary bin and a pedal bin.
  • Additional features include: a full length mirror and a shelf.

You are on Access To (Entrance). Skip to the next section.

Access To (Entrance)

• The venue is located across the road from the car park, to the right side.
• The journey time from the car park to the venue main entrance is approximately 3 minutes.
• The most accessible route has step-free level access, uneven surfaces, manual doors and doors permanently held open.
• There is step-free access via a very easy slope into the main venue.
• There is a single manual gate which is permanently held open.
• The width of the opening is 400cm.
• There are a second set of double manual doors which opens towards you.
• One of the doors was locked at the time of the survey.
• The width of the opening is 90cm.

You are on Ticketing. Skip to the next section.

Ticketing

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• Ticket Office View
  • The ticket office surveyed is located ahead after entering.
  • There is step-free level access to the ticket office.
  • There is step-free level access throughout the ticket office.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • Seating available includes: armchairs and sofas.
  • Furniture available includes: coffee tables.
  • The height of the counter is 105cm.
  • There is a lowered section at the counter, at a suitable height for a wheelchair user.
  • There is a clearly signed portable hearing assistance system.

You are on Shop. Skip to the next section.

Shop

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• Getting Around View
  • There is step-free level access throughout all areas.
  • Signage is provided.
  • There may be background noise.
  • The checkout area is located in the central area of the shop, next to the reception desk.
  • There is step-free level access to the checkout area.
  • The venue has a payment counter.
• Payment Counter View
  • The height of the payment counter is 105cm.
  • There is a lowered section at the counter.
  • The height of the lowered section is 76cm.
  • The card payment machine is portable.
  • There is a clearly signed portable hearing assistance system.

You are on Lift. Skip to the next section.

Lift

• The lift surveyed is located to the right of the reception.
• The journey time to this lift from the reception is approximately 1 minute.
• The most accessible route to the lift has step-free level access and doors permanently held open.
• The ground and first floors are accessed by this lift.
• All of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 100cm.
• All of the internal lift controls are at a suitable height for a wheelchair user.
• Internally the lift has: a mirror to aid reversing, a visual floor indicator and an audible announcer.

You are on Stairs. Skip to the next section.

Stairs

• The stairs surveyed are located to the left of the lift.
• The ground and first floors can be accessed by these stairs.
• There are 19 steps between floors which are clearly marked and have handrails on both sides.

You are on Room (The AV Room). Skip to the next section.

Room (The AV Room)

• The room is located on the first floor.
• The most accessible route to the room has step-free level access, a lift and doors permanently held open.
• There is no signage on or near the door.
• There is step-free level access into the room.
• There are double manual doors which open away from you.
• The width of the opening is 175cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• Seating available in the room includes: benches.
• There is a fixed hearing assistance system which is not clearly signed.
• There may be background noise in this room.
• Announcements are in person.
• There are video projections in this room as part of a tour, and the light levels and sound will vary.

You are on Area (The Canal Window). Skip to the next section.

Area (The Canal Window)

• This is the area immediately outside the AV Room, where the tours continue.
• There is step-free level access into this area.
• There are double manual doors which open away from you.
• The width of the opening is 175cm.
• There is step-free level access throughout the area.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is not a hearing assistance system.
• There may be background noise in this area.
• Wayfinding signage is provided.

You are on Exhibition Space (The Tun Room). Skip to the next section.

Exhibition Space (The Tun Room)

• This area is indoors.
• There is step-free level access throughout all areas.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• The following may be experienced here: strong smells and sudden loud noises.
• There may be background noise.
• There is not a hearing assistance system.
• There are shows/talks with no designated seating for wheelchair users.
• Guided tours are available.
• There is step-free level access throughout the tour, this may include the use of a lift.
• Access throughout the tour may include manual doors and doors permanently held open.
• Wayfinding signage is provided throughout the tour.

You are on Toilet with Adaptations (The Tun Room - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (The Tun Room - Left Hand Transfer)

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• Location and Access View
  • The toilet surveyed is located opposite the Tun Room.
  • The most accessible route to the toilet has step-free level access, a lift and doors permanently held open.
  • There is step-free level access into the facility.
  • There is pictorial signage on or near the door.
  • The door opens inwards.
  • The width of the door opening is 90cm.
  • The door has a lever twist lock.
• Dimensions and Features View
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the left as you face the toilet.
  • The lateral transfer space is 197cm (from the side of the toilet pan to the wall).
  • There is a spatula flush on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • There is a vertical grab rail on the transfer side.
  • There is a dropdown rail on the transfer side.
  • The toilet seat is 48cm from the floor.
  • There is a wall mounted toilet roll holder, a wash basin, a soap dispenser and a hand dryer available.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
  • The cubicle has a sanitary bin and a pedal bin.
  • Additional features include: a full length mirror and a shelf.

You are on Exhibition Space (The Still House). Skip to the next section.

Exhibition Space (The Still House)

• This area is indoors.
• There is step-free level access throughout all areas.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• The following may be experienced here: strong smells and sudden loud noises.
• There may be background noise.
• There is not a hearing assistance system.
• There are shows/talks with no designated seating for wheelchair users.
• Guided tours are available.
• There is step-free level access throughout the tour, this may include the use of a lift.
• Access throughout the tour may include manual doors and doors permanently held open.
• Wayfinding signage is provided throughout the tour.

You are on Access To (Warehouse Viewing Area). Skip to the next section.

Access To (Warehouse Viewing Area)

• The journey time from the Still Room to The Warehouse Viewing Area is approximately 2 minutes.
• The most accessible route has a ramp or slope, manual doors and doors permanently held open.
• The ramp is over 150cm wide with handrails on both sides.
• There is step-free level access the Warehouse Viewing Area.
• There are double manual doors which open away from you.
• The width of the opening is 170cm.
• There are a second set of double manual doors which open towards you.
• The width of the opening is 180cm.

You are on Area (Warehouse Viewing Area). Skip to the next section.

Area (Warehouse Viewing Area)

• This area is located on the upper level of the venue, overlooking the Warehouse.
• There is step-free level access into this area.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is not a hearing assistance system.
• There may be background noise in this area.
• Wayfinding signage is provided.
• If there are visitors with access needs, the whole tour will proceed to the next stop via the lift.

You are on Access To (The Tasting Room Corridor). Skip to the next section.

Access To (The Tasting Room Corridor)

• There are several tasting rooms, most tours include those on the ground floor, in the Tasting Room Corridor.
• The journey time from the Warehouse Viewing Area to the Tasting Rooms, via the lift, is approximately 5 minutes.
• The most accessible route has step-free level access, a lift, manual doors and doors permanently held open.
• There is a single manual door which opens towards you.
• The door has a locked extension leaf.
• The width of the opening is 90cm.

You are on Eating and Drinking (The Tasting Bar). Skip to the next section.

Eating and Drinking (The Tasting Bar)

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• Location and Service View
  • The Tasting Bar is one of several tasting rooms at the venue.
  • The most accessible route has step-free level access, a lift, manual doors and doors permanently held open.
  • There is not a hearing assistance system.
• Order and Payment View
  • The bar was surveyed.
  • The counter is located ahead after entering.
  • There is step-free level access to the counter.
  • The height of the counter is 110cm.
  • There is not a lowered section at the counter.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Seating available in this area includes: chairs without armrests and benches.
  • Furniture available in this area includes: tables and long tables.
  • There may be background noise in this area.
  • The bar is for demonstration purposes only.

You are on Eating and Drinking (The Clyde and The Forth). Skip to the next section.

Eating and Drinking (The Clyde and The Forth)

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• Location and Service View
  • The Clyde and The Forth are two of several tasting rooms at the venue.
  • The most accessible route has step-free level access, a lift, manual doors and doors permanently held open.
  • There is not a hearing assistance system.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Seating available in this area includes: chairs without armrests.
  • Furniture available in this area includes: tables and long tables.
  • There may be background noise in this area.

You are on Toilet with Adaptations (The Tasting Room Corridor - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (The Tasting Room Corridor - Right Hand Transfer)

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• Location and Access View
  • The toilet surveyed is located opposite The Force and Clyde Tasting Rooms.
  • The most accessible route to the toilet has step-free level access and manual doors.
  • There is step-free level access into the facility.
  • There is pictorial signage on or near the door.
  • The door opens outwards.
  • The width of the door opening is 95cm.
  • The door has a lever twist lock.
• Dimensions and Features View
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
  • The lateral transfer space is 110cm (from the side of the toilet pan to the wall).
  • There is a spatula flush on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • There is a vertical grab rail on the transfer side.
  • There is a dropdown rail on the transfer side.
  • The toilet seat is 48cm from the floor.
  • There is a wall mounted toilet roll holder, a wash basin, a soap dispenser and a hand dryer available.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • The cubicle has a sanitary bin and a pedal bin.
  • Additional features include: a full length mirror, a coat hook and a shelf.

You are on Eating and Drinking (The Lock Keeper's Cottage). Skip to the next section.

Eating and Drinking (The Lock Keeper's Cottage)

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• Location and Service View
  • The Lock Keeper's Cottage is one of several tasting rooms at the venue.
  • The most accessible route has steps, manual doors and doors permanently held open.
  • There is not a hearing assistance system.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Seating available in this area includes: chairs without armrests.
  • Furniture available in this area includes: tables and long tables.
  • There may be background noise in this area.