Access Guide
Introduction
- Services / facilities within the building include a Pharmacy,Opticians and Express Café, Timpson, and Max Photo Expert. There are accessible shopping trollies available, please ask at customer services.
- Services / facilities within the grounds include a Petrol Station and Recycling Station.
- Related link Express Diner.
- Https://www.accessable.co.uk/london-borough-of-barking-dagenham/access-guides/express-diner
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Dagenham Dock.
- The nearest underground station is Dagenham Heathway.
Opening Times (Store)
- The venue is open 24hrs.
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Comments
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- The Supermarket is open on Saturdays until 10pm.
- On Sundays, the opening hours are 11:00 to 17:00.
Opening Times (Pharmacy)
- Monday 08:00 - 22:00.
- Tuesday 08:00 - 22:00.
- Wednesday 08:00 - 22:00.
- Thursday 08:00 - 22:00.
- Friday 08:00 - 22:00.
- Saturday 09:00 - 20:00.
- Sunday 11:00 - 17:00.
Opening Times (Opticians)
- Monday 09:00 - 20:00.
- Tuesday 09:00 - 20:00.
- Wednesday 09:00 - 20:00.
- Thursday 09:00 - 20:00.
- Friday 09:00 - 20:00.
- Saturday 09:00 - 20:00.
- Sunday 11:00 - 17:00.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is located at the front of the store.
- The car park type is open air/surface.
- There is/are 10+ Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 370cm x 510cm (12ft 2in x 16ft 9in).
- The nearest Blue Badge bay is 8m (8yd 2ft) from the Main Entrance.
- The furthest Blue Badge bay is 40m (43yd 2ft) from the Main Entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are dropped kerbs.
- The car park surface is tarmac.
- There is a dropped kerb between the car park and the venue.
- The dropped kerb does not have tactile paving.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Main Entrance)
- This information is for the entrance located at the front right of the building, at the food market side of the venue.
- There is level access into the venue.
- The main door(s) open(s) automatically.
- The door(s) is / are double.
- The width of the door opening is 160cm (5ft 3in).
Outside Access (George Entrance)
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Entrance
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- This information is for the entrance located to the front left of the venue.
- There is step-free access at this entrance.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 157cm.
Reception (Customer Service Desk)
- The desk/counter is 5m (5yd 1ft) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter does not have a low (76cm or lower) section.
- The lighting levels are bright.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- Staff are trained to use the system.
Reception (George Clothing)
- The desk/counter is 23m (25yd 6in) from the George entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter has a low (76cm or lower) section.
- The lighting levels are adjustable.
- There is not a hearing assistance system.
Inside Access
- There is level access to the service(s).
- This venue does play background music.
- Music is played throughout the store.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are bright.
Pharmacy & Opticians
- Photographs 1 and 2 show the pharmacy.
- The counter is at a height of 100cm.
- There is a chair available if required.
- Photographs 3 and 4 show the opticians.
- The counter is at a height of 110cm.
- There is a chair available if required.
Accessible Toilet
- Accessible toilet facilities are available.
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Location and Access
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- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 12m (13yd 4in) from the Main Entrance.
- This accessible toilet is located beyond the main entrance to the left.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 86cm (2ft 10in).
- The door may be difficult to open.
- The dimensions of the accessible toilet are 150cm x 299cm (4ft 11in x 9ft 10in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 83cm (2ft 9in).
- There is a dropdown rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary and waste paper pedal bin disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is not a mirror.
- The height of the toilet seat above floor level is 46cm (1ft 6in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is fair.
- The lighting levels are good.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located within the Accessible Toilet.
- The height of the baby change table once extended is 92cm (3ft).
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located beyond the main entrance, to the left.
- The female and male toilets are approximately 12m (13yd 4in) from the Main Entrance.
- Inside the venue, there is level access to the female and male toilets.
- An ambulant toilet cubicle with wall mounted grab rails is available.
- Lighting levels in the female and male toilets are good.
Parent and Baby Room
- There is a parent and baby room for public use.
- The parent and baby room is located beyond the main entrance, to the left.
- The parent and baby room is approximately 12m from the Main Entrance.
- There is step-free access into the parent and baby room.
- Staff do not need to be notified for use of the room.
- There is pictorial signage on or near the parent and baby room door.
- The baby change table is set against the wall, permanently fixed at 75cm from the floor.
- The baby change table is not height adjustable.
- The height of the baby change table once extended is 90cm (2ft 11in).
- There are disposal facilities in the parent and baby room.
- There is a wash basin in the parent and baby room.
- The height of the wash basin is 87cm.
- The wash basin tap type is lever.
- There is a/are chair(s) in the parent and baby room.
- There is a chair with armrests on both sides.
- There is a toilet in the parent and baby room.
- There is not a red flashing fire alarm beacon within the room.
- The lighting levels are good.
Additional Info
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.