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Barking Station

Station Parade, Barking, Essex, IG11 8TU

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Access Guide

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Introduction

Location

  • The venue is situated within the centre of the town.
  • This venue is situated in Barking.
  • The venue is not situated on a road which has a steep gradient.
  • There is a bus stop within 150m (164yds) of the venue.

Parking

  • The venue does not have its own car park.
  • Public Car Parks. View
    • There is a car park for public use within 200m (approx).
    • The car park is located at the junction of Cambridge Road and Linton Road.
  • On Street Parking and Drop-off Details. View
    • On street marked Blue Badge bays are not available.
    • Clearly signed and / or standard marked parking bays are not available.
    • There is not a designated drop off point.

Outside Access (Front Right Entrance)

  • Entrance View
    • This information is for the entrance located at the front right of the venue.
    • There is step-free access at this entrance.
    • There are no doors at this entrance.
    • The width of the door opening is 310cm.

Outside Access (Front Left Entrance)

  • Entrance View
    • This information is for the entrance located at the front left of the venue.
    • There is ramped/sloped access at this entrance.
    • There are no doors at this entrance.
    • The width of the door opening is 310cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Ramp/Slope View
    • The ramp/slope is located leading from the pavement to the entrance.
    • The gradient of the ramp/slope is slight.

Reception (Ticket Office)

  • The desk/counter is 22m (24yd 2in) from the front right entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is high (110cm+).
  • The desk/counter has a low (76cm or lower) section.
  • The lighting levels are medium.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.
  • Opening Times View
    • Monday 05:15 - 23:30.
    • Tuesday 05:15 - 23:30.
    • Wednesday 05:15 - 23:30.
    • Thursday 05:15 - 23:30.
    • Friday 05:15 - 23:30.
    • Saturday 05:15 - 23:30.
    • Sunday 06:15 - 23:30.

Ticket Barriers

  • The ticket barriers are located straight ahead just after you enter via the front right entrance and to the left of the ticket office.
  • The standard ticket barriers open automatically away from you and have an opening width of 62cm.
  • The wide ticket barriers open automatically away from you and have an opening width of 106cm.
  • The wide ticket barriers are suitable for wheelchair users and passengers with buggies/children.
  • There is a member of staff available at the ticket barriers for any assistance needs or queries.

Inside Access

  • There is level access to the service(s).
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are varied.

Train Station

  • There are generally 2 - 4 member(s) of staff on duty.
  • The station is staffed.
  • There is an office to obtain help.
  • The station is not staffed between 01.30-04.30.
  • The office to obtain help is 35m (38yd 10in) from the front right entrance.
  • This office is located to the rear of the main concourse.
  • There is a ticket office.
  • The ticket office is located to the left as you enter via the front right entrance.
  • The ticket office is 15m (16yd 1ft) from the front right entrance.
  • The train companies operating from within this station are C2C.
  • The train companies that operate within this station include:.
  • Please click here for access information for C2C.
  • There is a taxi rank at the station.
  • The taxi rank is located to the right as you face the station.
  • The taxi rank is 15m (16yd 1ft) from the front right entrance.
  • Shops and services within the station include Costcutters, a cafe, florist, dry cleaners, newsagents, jewellers and internet cafĂ©.
  • All key concourse shops and services have level access.
  • There are 8 platform(s) in the station.
  • The platform(s) accessed by lift is / are 1 and 2.
  • The platform(s) accessed by ramp / slope is / are 1, 2, 3, 4, 5, 6, 7 and 8.
  • The platform(s) which can be accessed by either level access / ramps / lifts / stairclimber from inside the station is / are 1, 2, 3, 4, 5, 6, 7 and 8.
  • Additional Station Information View
    • Announcements on platforms are audio and visual.
    • Wider ticket barriers are available to access platforms.
    • Platforms which have tactile markings at the platform edge are 1, 2, 3, 4, 5, 6, 7 and 8.
    • Accessible toilets are not located on the platform(s).
    • Accessible toilets are located on the main station concourse.
    • There is a wheelchair available to borrow.
    • To borrow a wheelchair, ask at the ticket office or speak with a member of staff.
  • Comments View
    • Platform 1 can be accessed by lift from the concourse.
    • Access between all platforms is via a steep sloped subway.
    • Alternatively, there is stepped access to all platforms from the concourse.
    • Assistance can be provided by platform staff to get on and off the trains.

Level Change (Platforms)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located leading down to the platforms from the concourse.
  • There is/are 15+ step(s) to the area/service.
  • The lighting levels at the step(s) are medium.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • There is a lift to access this area/service.
  • The lift does bypass the step(s).

Lift

  • There is a lift for public use.
  • The lift is located off the main concourse.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are Concourse - Platform 1.
  • Wall mounted information boards are provided at lift landings.
  • The lift is approximately 22m (24yd 2in) from the front right entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 120cm (3ft 11in).
  • The dimensions of the lift are 200cm x 280cm (6ft 7in x 9ft 2in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is bright.

Level Change (Subway)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located leading to and from the subway.
  • The ramp/slope gradient is steep.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • The ramp does have handrails.
  • The handrails are on both sides.

Platform 7 and 8 Waiting Room

  • The entrance to the waiting room nearest the stairs has an 80cm wide ramp with handrails on both sides.
  • The 80cm wide single door opens automatically by sliding.
  • There is another entrance which has a 9cm step in front of it.
  • The lightweight door opens away from you (push).
  • The width of the door opening is 80cm.
  • There is room for a wheelchair user to manoeuvre.
  • All chairs are permanently fixed.
  • Some chairs have armrests.
  • Announcements are audible and visual.
  • Lighting levels are bright.
  • The waiting room / area does not have background music playing.
  • There is space for an assistance dog to rest within the seating area.
  • Vending machines are not available.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 50m (54yd 2ft) from the front right entrance.
    • This accessible toilet is located at the rear of the main concourse, opposite the entrance to platform 5.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from staff at the security barriers.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 90cm (2ft 11in).
    • The door is light.
    • The dimensions of the accessible toilet are 166cm x 212cm (5ft 5in x 6ft 11in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 90cm (2ft 11in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is a push button alarm in this cubicle.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary and non-infectious waste disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is not a mirror.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 76cm (2ft 6in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is fair.
    • The contrast between the dropdown rail(s) and wall is fair.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the accessible toilet.
    • The height of the baby change table once extended is 90cm (2ft 11in).
  • Comments View
    • The accessible toilet is used as the standard female toilet.

Standard Toilet(s)

Additional Info

  • A member of staff trained in BSL skills is not normally on duty.
  • Comments View
    • Staff are available to help Monday - Friday 06:00 - 23:00, except for Christmas Day and Boxing Day.