Access Guide
Introduction
Opening Times
- Monday 06:30 - 22:00.
- Tuesday 05:30 - 22:00.
- Wednesday 05:30 - 22:00.
- Thursday 05:30 - 22:00.
- Friday 05:30 - 22:00.
- Saturday 08:00 - 20:30.
- Sunday 08:00 - 20:30.
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Chadwell Heath.
- The nearest underground station is Dagenham Heathway.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is located at the front of the venue.
- The car park type is open air/surface.
- There is/are 5 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 460cm x 230cm (15ft 1in x 7ft 7in).
- The nearest Blue Badge bay is 4m (4yd 1ft) from the main entrance.
- The furthest Blue Badge bay is 30m (32yd 2ft) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are dropped kerbs.
- The car park surface is tarmac.
- There is a dropped kerb between the car park and the venue.
- The dropped kerb does not have tactile paving.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Main Entrance)
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Entrance
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- This information is for the entrance located at the front left of the venue.
- There is step-free access at this entrance.
- The main door(s) open(s) towards you (pull).
- The door(s) may be difficult to open.
- The door(s) is/are double width.
- The width of the door opening is 150cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
Reception
- The desk/counter is 4m (4yd 1ft) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter does not have a low (76cm or lower) section.
- The lighting levels are good.
- There is not a hearing assistance system.
Inside Access
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are good.
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Comments
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- Level access is through platform lift beyond the reception.
Other Floors
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Steps
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- The floors which are accessible by stairs are Ground and Poolside.
- There are 7 steps between floors.
- The steps are clearly marked.
- The steps are medium height (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are good.
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Comments
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- These steps are in the reception area.
Lift
- There is a lift for public use.
- The lift is located within the reception area.
- The lift is a platform lift.
- The floors which are accessible by this lift are Ground and Poolside.
- The platform lift accesses a small level change.
- Wall mounted information boards are not provided at lift landings.
- The lift is approximately 6m (6yd 1ft) from the main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 95cm (3ft 1in).
- The dimensions of the lift are 100cm x 110cm (3ft 3in x 3ft 7in).
- There are separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does not have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is good.
Entrance (Pool and Changing Areas)
- This information is for the entrance located directly ahead after the lift or stairs to the swimming pool level.
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Entrance
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- There is step-free access at this entrance, via lift.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 86cm.
Swimming Pool
- There is level access from the changing area to the swimming pool.
- There is not a ramped entrance into the water.
- There is not a wet side chair available.
- There is not a hoist for wheelchair users to access the water.
- There are steps into the swimming pool.
- There are 5 steps.
- The steps do have handrails.
- The handrails are on both sides.
- There is not a ladder type entrance into the water.
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Comments
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- There are shared communal showers at the poolside.
Standard Changing Room (Female)
- There is a/are standard changing room(s) available.
- The standard changing room(s) is/are approximately 8m (8yd 2ft) from the swimming pool entrance.
- The standard changing room(s) is/are approximately 15m (16yd 1ft) from the reception desk.
- The standard changing room(s) is/are approximately 2m (2yd 7in) from the pool.
- The standard changing room(s) surveyed is/are located at the poolside, to the right as you face the pool.
- There is level access to the standard changing room(s).
- Shower facilities are available within the changing room(s).
- There is level access to the shower facilities.
Standard Changing Room (Male)
- The standard changing room(s) is/are approximately 10m (10yd 2ft) from the swimming pool entrance.
- The standard changing room(s) is/are approximately 16m (17yd 1ft) from the reception desk.
- The standard changing room(s) is/are approximately 2m (2yd 7in) from the pool.
- The standard changing room(s) surveyed is/are located at poolside, to the right as you face the pool.
- There is level access to the standard changing room(s).
- Shower facilities are available within the changing room(s).
- There is level access to the shower facilities.
Accessible Changing Room
- There are accessible changing rooms available.
- The accessible changing room is located to the right as you face the pool.
- The facility is 8m (8yd 2ft) from the swimming pool entrance.
- The door opens outwards.
- The width of the door is 90cm (2ft 11in).
- The door is locked by a locking handle.
- The dimensions of the accessible changing room are 210cm x 270cm (6ft 11in x 8ft 10in).
- The toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 140cm (4ft 7in).
- There is a dropdown rail on the transfer side.
- There is not a flush on the transfer side.
- Wall mounted rails are available.
- The toilet seat is 47cm (1ft 7in) above floor level.
- There is a sink.
- The sink can be reached from seated on the toilet.
- The height of the sink is 70cm (2ft 4in).
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm in the cubicle.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- There is not a locker within the accessible changing room.
- There is not a changing bench.
- There is a wheel in shower.
- The facilities available in the accessible shower are handrails, a flip-down seat and a fixed seat.
- The height of the seat is 45cm (1ft 6in).
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Comments
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- The shower also has dropdown and fixed rails.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female Toilet(s)
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- The female toilet facilities that were surveyed are located within the female standard changing room.
- The female toilet(s) is/are approximately 6m (6yd 1ft) from the swimming pool entrance.
- Inside the venue, there is level access to the female toilet(s).
- Lighting levels in the female toilets are good.
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Access to Standard Male Toilet(s)
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- The male toilet facilities that were surveyed are located within the male standard changing rooms.
- The male toilet(s) is/are approximately 9m (9yd 2ft) from the swimming pool entrance.
- Inside the venue, there is level access to the male toilet(s).
- Lighting levels in the male toilets are good.
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Comments
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- Standard male toilets are shown in photographs 1 and 2.
- Standard female toilets are shown in photographs 3 and 4.
Additional Info
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water cannot be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.