Access Guide
Introduction
- Services / facilities within the building include Castle Green Leisure Centre.
- Castle Green Leisure Centre is located within Jo Richardson Community School.
- Castle Green Leisure Centre link (new tab) - click here.
Location
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Dagenham Dock.
- The nearest underground station is Becontree.
Opening Times (Centre)
- Monday 08:30 - 22:00.
- Tuesday 08:30 - 22:00.
- Wednesday 08:30 - 22:00.
- Thursday 08:30 - 22:00.
- Friday 08:30 - 22:00.
- Saturday 08:30 - 17:00.
- Sunday 08:30 - 17:00.
Opening Times (Reception)
- Monday 16:00 - 22:00.
- Tuesday 16:00 - 22:00.
- Wednesday 16:00 - 22:00.
- Thursday 16:00 - 22:00.
- Friday 16:00 - 22:00.
- Saturday 08:30 - 17:00.
- Sunday 08:30 - 17:00.
Parking
- The venue does not have its own car park.
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Public Car Parks
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- There is not a car park for public use within 200m (approx).
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On Street Blue Badge Parking
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- On street marked Blue Badge bays are available.
- On street Blue Badge parking is located in front of the venue in Gale Street.
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On Street Standard Parking
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- Clearly signed and / or standard marked parking bays are available.
- Standard marked parking bays are located in front of the venue in Gale Street.
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Drop-off Point
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- There is a designated drop off point.
- The drop off point is located to the front of the venue.
- There is a dropped kerb from the drop off point.
- There is not tactile paving on the dropped kerb.
Outside Access (Main Entrance)
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Entrance
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- This information is for the entrance located at the front of the venue.
- There is step-free access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 150cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
Reception
- The desk/counter is 6m (6yd 1ft) from the Main Entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is low (76cm or lower).
- The lighting levels are moderate to good.
- There is not a hearing assistance system.
Inside Access
- There is level access to the service(s).
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are varied.
Castle Green Uniform Shop
- The uniform shop is located to the left of the reception desk.
- The height of the counter is 105cm.
- There is no hearing loop.
- Opening Times
- Saturdays - 10:00 - 14:00.
- Uniform Order & Collection Service
- Weekdays - 16:00 - 21:00.
- Weekends - 09:00 - 16:00.
Boothroyd Hall
- The entrance to the hall is located to the far right of the reception desk.
- The double doors to the hall are heavy and open towards you (pull).
- The entrance is 145cm wide.
- There are tables and chairs available to hire.
Theatre
- There are designated spaces for wheelchair users.
- Designated seating is located in in any ground floor row.
- Wheelchairs are left with you.
- A companion may sit with you.
- Companions sit next to the patron.
- It is 25m (27yd 1ft) from the designated seating area to the nearest accessible toilet.
- This venue does not provide audio described performances.
- There is a hearing assistance system.
- The hearing assistance system is a fixed loop.
- Staff are trained to use the hearing assistance system.
- A deposit is not required for the hearing assistance system.
- The rows suitable for hearing assistance systems are all rows.
- There is not a wheelchair to borrow.
- Assistance dogs are allowed in the auditorium.
Other Floors
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Steps
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- The floors which are accessible by stairs are G, 1.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium height (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are medium.
Lift
- There is a lift for public use.
- The lift is located to the right of the reception desk.
- The lift is a standard lift.
- The floors which are accessible by this lift are G, 1.
- Wall mounted information boards are provided at lift landings.
- The lift is approximately 12m (13yd 4in) from the Main Entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 90cm (2ft 11in).
- The dimensions of the lift are 120cm x 140cm (3ft 11in x 4ft 7in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is moderate to good.
Accessible Toilet (Reception)
- Accessible toilet facilities are available.
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Location and Access
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- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 15m (16yd 1ft) from the Main Entrance.
- The accessible toilet is located in the reception area.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 90cm (2ft 11in).
- The door is easy to open.
- The dimensions of the accessible toilet are 148cm x 190cm (4ft 10in x 6ft 3in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 72cm (2ft 4in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary and clinical waste disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 45cm (1ft 6in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are moderate to good.
Standard Toilet(s) (Reception)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located within the reception area.
- The female and male toilets are approximately 15m (16yd 1ft) from the Main Entrance.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels in the female and male toilets are moderate to good.
Additional Info
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.