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Valence House Museum

Becontree Avenue, Dagenham, Essex, RM8 3HT

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Access Guide

Show Easy Read

Introduction

Opening Times

  • Monday Closed.
  • Tuesday 10:00 - 16:00.
  • Wednesday 10:00 - 16:00.
  • Thursday 10:00 - 16:00.
  • Friday 10:00 - 16:00.
  • Saturday 10:00 - 16:00.
  • Sunday Closed.

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Chadwell Heath.
  • The nearest underground station is Dagenham Heathway.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park type is open air/surface.
    • There is/are 2 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 220cm x 440cm (7ft 3in x 14ft 5in).
    • The nearest Blue Badge bay is 12m (13yd 4in) from the main entrance.
    • The furthest Blue Badge bay is 20m (21yd 2ft) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are loose chippings.
    • The car park surface is loose chippings.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Drop off Point View
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the venue.
    • There is stepped access at this entrance.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) is/are heavy.
    • The width of the door opening is 94cm.
  • Step(s) View
    • The step(s) is/are located at the entrance.
    • There is/are 1 step(s).
    • The step(s) is/are not clearly marked.
    • The height of the step(s) is/are not between 15cm and 18cm.
    • The height of the step(s) is/are 5cm.
    • There is not a/are not handrail(s) at the step(s).

Inside Access

  • There is not level access to the service(s).
  • There is not a hearing assistance system.
  • The lighting levels are varied.

Level Change (Inside Access)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located in the left side corridor as you enter.
  • The ramp/slope gradient is slight.
  • The ramp/slope is permanent.
  • The width of the ramp/slope is 87cm (2ft 10in).

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G, 1.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium height (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are bright.

Lift

  • There is a lift for public use.
  • The lift is located at the end of the right side corridor as you enter.
  • The lift is a platform lift.
  • The floors which are accessible by this lift are G, 1.
  • The lift is approximately 24m (26yd 9in) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 100cm (3ft 3in).
  • The dimensions of the lift are 95cm x 140cm (3ft 1in x 4ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is medium.

Level Change (Fanshawe Gallery)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located leading up to some of the exhibition.
  • The ramp/slope gradient is slight.
  • The width of the ramp/slope is 79cm (2ft 7in).
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located leading up to some of the exhibition.
  • There is/are 1 step(s) to the area/service.
  • The lighting levels at the step(s) are low.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is not a/are not handrail(s) at the step(s).

Level Change (Access to Gardens)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located leading down to the gardens.
  • The ramp/slope gradient is slight.

Level Change (First Floor Galleries and Standard Toilet)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located leading down to the galleries.
  • There is/are 4 step(s) to the area/service.
  • The lighting levels at the step(s) are medium.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are deep (18cm+).
  • There is not a/are not handrail(s) at the step(s).
  • Comments View
    • The steps lead to half of the first floor galleries.
    • These galleries are the River Industries Gallery, Rural Life Gallery, Barking New Town Gallery and also the standard toilet.
    • The exhibits in the galleries can be viewed digitally in the O'Leary Gallery which is on the accessible first floor area.

Museum

  • Exhibits can be audio described.
  • Tactile signage for exhibits is not available.
  • Braille signage for exhibits is not available.
  • Touch tours are not available.
  • Video tours are available.
  • There is not a hearing assistance system.
  • There is not a wheelchair to borrow.

Accessible Toilet

  • Accessible toilet facilities are not available.
  • Comments View
    • The nearest facility is located within the visitor centre, approximately 20m from the museum.

Standard Toilet(s)

Additional Info

  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.