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Castle Green Leisure Centre

Gale Street, Dagenham, Essex, RM9 4UN

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Access Guide

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Introduction

Opening Times (Term Time)

  • Monday 16:00 - 22:00.
  • Tuesday 16:00 - 22:00.
  • Wednesday 16:00 - 22:00.
  • Thursday 16:00 - 22:00.
  • Friday 16:00 - 22:00.
  • Saturday 08:30 - 17:00.
  • Sunday 08:30 - 17:00.

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Dagenham Dock.
  • The nearest underground station is Becontree.

Parking

  • The venue does not have its own car park.
  • Public Car Parks View
    • There is not a car park for public use within 200m (approx).
  • Blue Badge On Street Parking View
    • On street marked Blue Badge bays are available.
    • On street Blue Badge parking is located in front of the venue, in Gale Street.
  • Standard On Street Parking View
    • Clearly signed and / or standard marked parking bays are available.
    • Standard marked parking bays are located in front of the venue, in Gale Street.
  • Drop off Point View
    • There is a designated drop off point.
    • The drop off point is located to the front of the venue.
    • There is a dropped kerb from the drop off point.
    • There is not tactile paving on the dropped kerb.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the venue.
    • There is step-free access at this entrance.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 140cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

Inside Access

  • There is level access to the service(s).
  • This venue does play background music.
  • Music is played in the fitness suite.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are varied.

Entrance (Sports Centre)

  • This information is for the entrance located on the ground floor, to the far right of the reception desk.
  • Entrance View
    • There is step-free access at this entrance.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 150cm.

Sports Hall

  • The heavy double doors to the sports hall open towards you (pull).
  • The width of the opening is 147cm.
  • The hall is used for netball, basketball, indoor football and badminton.
  • The lighting is bright.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G, 1.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium height (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are medium.

Lift

  • There is a lift for public use.
  • The lift is located to the right of the reception desk.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G, 1.
  • Wall mounted information boards are provided at lift landings.
  • The lift is approximately 12m (13yd 4in) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 90cm (2ft 11in).
  • The dimensions of the lift are 120cm x 140cm (3ft 11in x 4ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is medium.

Fitness Suite

  • Access to Fitness Suite View
    • The fitness suite is located on the first floor.
    • The fitness suite is 8m (8yd 2ft) from the lift.
    • There is step free access to the fitness suite.
    • Level access is by lift.
    • There are doors into the fitness suite.
    • The doors open away from you (push).
    • The doors are double.
    • The doors are heavy.
    • The opening is 170cm (5ft 7in) wide.
  • Fitness Suite (General) View
    • Staff receive some training in assisting disabled people.
    • A portable hearing loop is available for induction.
    • Staff are trained to use the portable hearing loop.
    • There is clear manoeuvring space between equipment.
    • There is level access to all of the equipment.
  • Comments View
    • Staff have had training in assisting disabled people to work in the fitness centre.

Accessible Changing Room (Ground Floor)

  • There are accessible changing rooms available.
  • The accessible changing room is located beyond the sport centre entrance, to the right off the main corridor.
  • The facility is 12m (13yd 4in) from the sports hall.
  • The door opens outwards.
  • The width of the door is 90cm (2ft 11in).
  • The door is locked by a locking handle.
  • The dimensions of the accessible changing room are 220cm x 290cm (7ft 3in x 9ft 6in).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 148cm (4ft 10in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • Wall mounted rails are available.
  • The toilet seat is 45cm (1ft 6in) above floor level.
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The height of the sink is 74cm (2ft 5in).
  • The tap type is lever.
  • There is a mixer tap.
  • There is not an emergency alarm in the cubicle.
  • There is not a locker within the accessible changing room.
  • There is not a changing bench.
  • There is a wheel in shower.
  • The facilities available in the accessible shower are an adjustable shower head.
  • Comments View
    • There is a dry seat for changing, at a length of 115cm.
    • There a fixed baby change table within the accessible changing room.
    • The height of the baby change is 85cm when extended.?.

Standard Changing Room (Ground Floor - Female and Male)

  • There is a/are standard changing room(s) available.
  • The standard changing room(s) is/are approximately 25m (27yd 1ft) from the sports centre entrance.
  • The standard changing room(s) is/are approximately 40m (43yd 2ft) from the reception desk.
  • The standard changing room(s) is/are approximately 10m (10yd 2ft) from the sports hall.
  • The standard changing room(s) surveyed is/are located on the ground floor.
  • There is level access to the standard changing room(s).
  • Shower facilities are available within the changing room(s).
  • There is level access to the shower facilities.

Standard Toilet(s) (Ground Floor - Standard Changing Rooms)

Accessible Toilet (Reception)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 15m (16yd 1ft) from the main entrance.
    • The accessible toilet is located in the reception area.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 90cm (2ft 11in).
    • The door is light.
    • The dimensions of the accessible toilet are 148cm x 190cm (4ft 10in x 6ft 3in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 72cm (2ft 4in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary and clinical waste disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is fair.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.

Standard Toilet(s) (Reception)

Accessible Changing Room (Fitness Suite)

  • There are accessible changing rooms available.
  • The accessible changing room is located on the first floor, opposite the lift.
  • The facility is 6m (6yd 1ft) from the fitness suite.
  • The door opens outwards.
  • The width of the door is 90cm (2ft 11in).
  • The door is locked by a locking handle.
  • The dimensions of the accessible changing room are 220cm x 230cm (7ft 3in x 7ft 7in).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 100cm (3ft 3in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • Wall mounted rails are available.
  • The toilet seat is 45cm (1ft 6in) above floor level.
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The height of the sink is 73cm (2ft 5in).
  • The tap type is lever.
  • There is a mixer tap.
  • There is not an emergency alarm in the cubicle.
  • There is not a locker within the accessible changing room.
  • There is not a changing bench.
  • There is a wheel in shower.
  • The facilities available in the accessible shower are an adjustable shower head, handrails, a shower chair, a flip-down seat and a fixed seat.
  • The height of the seat is 45cm (1ft 6in).

Standard Shower (Fitness Suite)

  • Shower facilities are available.
  • The shower(s) surveyed is/are located within the fitness suite area.
  • There is level access to the shower facilities.

Additional Info

  • Staff do not receive disability awareness / equality training.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.