Access Guide
Introduction
- Services / facilities within the building include Dagenham Library, The One Stop Shop and The Job Shop.
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Comments
View
- The Job Shop is located within the library, at the rear of the building on the first floor.
Location
- The venue is situated outside the centre of the town.
- This venue is situated in Dagenham.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Dagenham Dock.
- The nearest underground station is Dagenham Heathway.
Opening Times
- Monday 09:00 - 17:00.
- Tuesday 09:00 - 17:00.
- Wednesday 09:00 - 17:00.
- Thursday 09:00 - 17:00.
- Friday 09:00 - 17:00.
- Saturday Closed.
- Sunday Closed.
Parking
- The venue does not have its own car park.
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Public Car Parks
View
- There is a car park for public use within 200m (approx).
- The name of the car park is The Mall Car Park.
- The car park is located behind the venue behind the Mall Shopping Centre.
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On Street Blue Badge Parking
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- On street marked Blue Badge bays are available.
- On street Blue Badge parking is located on Dagenham Avenue opposite the venue.
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On Street Standard Parking
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- Clearly signed and / or standard marked parking bays are available.
- Standard marked parking bays are located on Hedgemans Road opposite the venue.
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Drop-off Point
View
- There is not a designated drop off point.
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Comments
View
- The on street parking bays have no fixed dimensions.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the venue.
- There is not level access into the venue.
- The main doors open automatically.
- The doors are double width.
- The door opening is 198cm (6ft 6in) wide.
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Comments
View
- There are a set of barriers 93cm wide immediately beyond the entrance.
Level Change (Main Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located in front of the entrance.
- The ramp or slope is permanent.
Other Floors
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Steps
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- The floors which are accessible by stairs are G-1.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium.
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are bright.
Lift
- There is a lift for public use.
- The lift is located at the rear of the building.
- The lift is a standard lift.
- The floors which are accessible by this lift are G-1.
- The lift is 15m (16yd 1ft) from the main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 90cm (2ft 11in).
- The dimensions of the lift are 108cm x 150cm (3ft 7in x 4ft 11in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within reach for a wheelchair user.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is bright.
Reception
- The desk is 5m (5yd 1ft) from the lift.
- There is level access to reception from the entrance.
- This is by lift.
- The reception desk is high.
- The desk has a lowered section.
- The lighting levels are medium.
- There is not a hearing assistance system.
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Comments
View
- The reception desk for the Job Shop is located at the rear of the building on the first floor.
Inside Access
- There is level access to the service.
- There is a hearing assistance system.
- The system is a fixed loop.
- Staff are trained to use the system.
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are varied.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilets are located on the first floor to the right as you exit the lift.
- The female and male toilets are 15m (16yd 1ft) from the lift.
- Inside the venue, there is level access to the female and male toilet.
- This is by lift.
- Lighting levels are medium.
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Comments
View
- There are ambulant cubicles available within the standard toilets.
Accessible Toilet
- There are accessible toilets within this venue designated for public use.
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Location and Access
View
- The toilet is for the sole use of disabled people.
- There is no signage on or near the toilet door.
- The accessible toilet is 15m (16yd 1ft) from the lift.
- The accessible toilet is located on the first floor to the right as you exit the lift.
- There is level access to the accessible toilet.
- This is by lift.
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Features and Dimensions
View
- This is a unisex toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from a member of staff.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 90cm (2ft 11in).
- The door weight is heavy.
- The dimensions of the accessible toilet are 135cm x 230cm (4ft 5in x 7ft 7in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 81cm (2ft 8in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is a functional emergency alarm available.
- Disposal facilities are available in the cubicle.
- There is not a coat hook.
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Position of Fixtures
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- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There are mirrors.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a sink.
- The sink can be reached from seated on the toilet.
- The sink is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the grab rails and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents are available in large print.
- A member of staff trained in BSL skills is not normally on duty.
- This service can be requested.