- The venue is situated outside the centre of the town.
- This venue is situated in Dagenham.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Chadwell Heath.
- The nearest underground station is Beacontree.
- Monday 09:30 - 17:00.
- Tuesday 09:00 - 17:00.
- Wednesday 09:00 - 17:00.
- Thursday 09:00 - 17:00.
- Friday 09:00 - 17:00.
- Saturday 11:00 - 14:00.
- Sunday Closed.
- The venue does not have its own car park.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is level access into the venue.
- The main doors open away from you (push).
- The doors are single width.
- The doors are heavy.
- The door opening is 98cm (3ft 3in) wide.
Second set of doors
- There is a small raised threshold in the doorway.
- The desk is 3m (3yd 10in) from the main entrance.
- There is level access to reception from the entrance.
- The reception desk is high.
- The desk has a lowered section.
- The lighting levels are bright.
- There is not a hearing assistance system.
- There is level access to the service.
- This venue does not play background music.
- Motorised scooters are allowed in public parts of the venue.
- The lighting levels are medium.
Availability and Location of Standard Toilets
- Standard toilets are not available.
- There are accessible toilets within this venue designated for public use.
Location and Access
- The toilet is not for the sole use of disabled people.
- There is no signage on or near the toilet door.
- The accessible toilet is 8m (8yd 2ft) from the main entrance.
- The accessible toilet is located at the back of the building.
- There is level access to the accessible toilet.
Features and Dimensions
- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens inwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 73cm (2ft 5in).
- The door weight is light.
- The dimensions of the accessible toilet are 130cm x 158cm (4ft 3in x 5ft 2in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is not a lateral transfer space.
- The tap type is lever.
- There is a mixer tap.
- There is not a functional emergency alarm available.
- No emergency alarm fitted in the cubicle.
- Disposal facilities are available in the cubicle.
- There is not a coat hook.
Position of Fixtures
- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on the right.
- There is a shelf within the accessible toilet.
- The shelf is not higher than 95cm (3ft 1in).
- There are mirrors.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 49cm (1ft 7in).
- There is not a hand dryer.
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a sink.
- The sink can be reached from seated on the toilet.
- The sink is not placed higher than 74cm (2ft 5in).
Colour Contrast and Lighting
- The contrast between the external door and wall is poor.
- The contrast between the internal door and wall is poor.
- The contrast between the grab rails and wall is fair.
- The contrast between the walls and floor is poor.
- The lighting levels are medium.
- Staff do receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents are not available in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
- Home visits / services are available.