You are on Location. Skip to the next section.

Location

• The venue is situated outside the centre of the area.
• This venue is situated in Sidcup.
• There is a bus stop within 150m (164yds) of the venue.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is not free for all users.
  • Parking is free for Blue Badge holders.
  • The car park is located behind the station building.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot booked in advance.
  • There is/are 3 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 440cm x 510cm (14ft 5in x 16ft 9in).
  • The nearest Blue Badge bay is 34m (37yd 7in) from the main entrance.
  • The furthest Blue Badge bay is 43m (47yd 1in) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are slopes/ramps.
  • The car park surface is tarmac.
  • There is a dropped kerb between the car park and the venue.
  • The dropped kerb does have tactile paving.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the building.
• There is level access into the venue.
• There is not a bell/buzzer.
• There is not an intercom.
• The main door(s) open(s) away from you (push).
• The door(s) is / are double (with one leaf locked).
• The door(s) is / are permanently held open.
• The width of the door opening is 79cm (2ft 7in).

You are on Outside Access (Longmead Drive Entrance). Skip to the next section.

Outside Access (Longmead Drive Entrance)

• This information is for the entrance located from Longmead Drive.
• There is not level access into the venue.
• The main doors open (no doors).
• The door opening is 130cm (4ft 3in) wide.

You are on Level Change (Longmead Drive Entrance). Skip to the next section.

Level Change (Longmead Drive Entrance)

• There are steps to access this area / service.
• The steps are located from Longmead Drive down to the station building.
• There is / are 15+ step(s) to the area / service.
• The step(s) is/are not clearly marked.
• The steps are medium.
• The steps do have handrails.
• The handrails are on both sides.

You are on Reception (Ticket Office). Skip to the next section.

Reception (Ticket Office)

• The desk/counter is 5m (5yd 1ft) from the main entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is medium height (77cm - 109cm).
• The desk/counter does not have a low (76cm or lower) section.
• The lighting levels are moderate to good.
• There is a hearing assistance system.
• The type of system is a portable loop.
• The hearing assistance system is signed.
• Staff are trained to use the system.
• The hearing assistance system was tested by an AccessAble surveyor.
• The hearing assistance system was tested on 22/09/2023.
• The hearing assistance system was working at the time of testing.

You are on Inside Access. Skip to the next section.

Inside Access

• There is not level access to the service(s).
• There is not a hearing assistance system.
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are moderate to good.

You are on Level Change (Inside Access). Skip to the next section.

Level Change (Inside Access)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located leading to platforms 1 and 2.
• There is/are 15+ step(s) to the area/service.
• The lighting levels at the step(s) are low to moderate.
• There is tactile paving at the top and bottom of the steps.
• The step(s) is/are clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides.

You are on Train Station. Skip to the next section.

Train Station

• There are generally 2 member(s) of staff on duty.
• The station is staffed.
• There is not an office to obtain help.
• The station is not staffed between 19:30 and 06:10.
• There is a ticket office.
• The ticket office is located on the right as you enter.
• The ticket office is 4m (4yd 1ft) from the main entrance.
• The train companies operating from within this station are South Eastern.
• There is not a taxi rank at the station.
• All key concourse shops and services have level access.
• There are 2 platform(s) in the station.

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• Additional Station Information View
  • Announcements on platforms are audio and visual.
  • Wider ticket barriers are available to access platforms.
  • Accessible toilets are not located on the platform(s).
  • Accessible toilets are located on the main station concourse.
  • There is not a wheelchair available to borrow.

You are on Train Station Platform. Skip to the next section.

Train Station Platform

• This information is for platform(s) 1-2.
• The platform(s) accessed by steps only is / are 1-2.
• Accessible toilets are 10m (10yd 2ft) from the main entrance.

You are on Accessible Toilet (Right Hand Transfer). Skip to the next section.

Accessible Toilet (Right Hand Transfer)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is Braille, tactile and pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 10m (10yd 2ft) from the main entrance.
  • This accessible toilet is located to the left, after the ticket office.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The width of the accessible toilet door is 93cm (3ft 1in).
  • The door may be difficult to open.
  • The dimensions of the accessible toilet are 204cm x 235cm (6ft 8in x 7ft 9in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 144cm (4ft 9in).
  • There is a dropdown rail on the transfer side.
  • There is a flush, however it is not on the transfer side.
  • The tap type is push.
  • There is not a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 43cm (1ft 5in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 103cm (3ft 5in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 77cm (2ft 6in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are good.
• Comments View
  • The toilet has a powered door which is unlocked by station staff via contact by intercom.
    
  • The intercom is to the left of the toilet door and the intercom button is 100cm high.
    
  • There is a button to release the lock to exit and the button is at a height of 112cm.
    
  • The door is a manual push door to exit.
    
  • The toilet is open only when the ticket office is open and there are staff available.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are not available.
• Baby Change Facilities View
  • Baby change facilities are not located within the venue.
• Comments View
  • The accessible toilet is for the use of all customers.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents can be requested in Braille.
• Documents can be requested in large print.
• A member of staff trained in BSL skills is not generally on duty.
• Staff are Text Relay aware.