Access Guide
Overview
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About
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- Facilities available in the venue include: a library and a café.
- View information on opening times.
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Parking and Public Transport
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- The venue does not have its own car park.
- There is a public car park nearby.
- The nearest car park is located on Thanet Road.
- View information on Thanet Road Car Park (opens new tab).
- There is on-street standard parking.
- The nearest train station is Bexley.
- This station has step-free access.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
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Getting In and Around
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- The most accessible entrance is also the main entrance.
- There is step-free level access throughout the majority of areas, this may include the use of a lift.
- Doors are held open along circulation routes.
- Access throughout may include narrow walkways.
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Getting Help and Assistance
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- Seating is available.
- There is not a hearing assistance system.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
Parking
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Drop-off Point
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- There is not a designated drop-off point available.
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Public Parking
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- On-street standard parking is available.
- There is a public car park located off Thanet Road.
- The name of the car park is Thanet Road Car Park.
- Designated Blue Badge parking bays are available in the car park.
- Electric vehicle charging points are available in the car park.
Entrance
- This entrance is located at the front of the building, on Bourne Road.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free access via a slope at the entrance.
- The slope has a slight gradient.
- There are 2 steps as you enter.
- There are no handrails for the steps.
- The steps are unmarked.
- The height of the steps is not between 15cm and 18cm.
- The height of the highest step is 13cm.
- The depth of the steps is not between 30cm-45cm.
- There is a single manual door.
- The door opens away from you.
- There is a locked extension leaf.
- The locked extension leaf can be opened on request.
- The width of the opening is 82cm.
- There is a small lip on the threshold of the opening.
- The door has a low colour contrast.
Counter
- The counter is located on the left as you enter.
- The distance from the entrance is 3m.
- The most accessible route to the counter has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free level access to the counter.
- The height of the counter is 114cm.
- There is a lowered section at the counter, but it was obstructed at the time of the survey.
- The height of the lowered section is 72cm.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this area.
- Lighting levels were even at the time of the survey.
Library
- There is step-free level access throughout the majority of areas, this may include the use of a lift.
- There is room for a wheelchair user to manoeuvre.
- There is space for an assistance dog to rest in the seating area.
- The walls and floor colour contrast varies between low and high.
- Seating available in this library includes: chairs with armrests and chairs without armrests.
- Furniture available in the library includes: tables and coffee tables.
- The surface height of some of the tables/desks is suitable for wheelchair users.
- The clear height under some of the tables/desks is suitable for wheelchair users.
- Lighting levels were even at the time of the survey.
- There is not a hearing assistance system.
- This library is able to provide material in the following formats: large print.
- Auxiliary aids available in this library include: ergonomic chairs.
Getting Around
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Access
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- There is step-free level access throughout the majority of areas, this may include the use of a lift.
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Circulation
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- Doors are held open along circulation routes.
- Access throughout may include narrow walkways.
- The contrast between the walls and floor varies between low and high along circulation routes.
- There is no (or very little) background noise.
- Seating available in the walkways includes: chairs with armrests and chairs without armrests.
- Lighting levels were even at the time of the survey.
Lift (Computer Room)
- The lift surveyed is located at the rear of the library, to the right as you enter.
- The distance from the entrance is 10m.
- The most accessible route to the lift has step-free level access.
- Doors are held open along the most accessible route.
- This route has narrow walkways.
- This lift is a stair lift.
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Stair Lift
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- The lift does not have a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The control buttons have a high colour contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- The button needs to be pressed constantly when in use.
Stairs (Computer Room)
- The stairs are located at the rear of the library, to the right as you enter.
- The Computer Room can be accessed by these stairs.
- There is a permanently held open door to access the stairwell.
- There are no handrails for the steps.
- The steps have some clear markings.
- The height of the steps is not between 15cm and 18cm.
- The height of the highest step is 14cm.
- The depth of the steps is not between 30cm-45cm.
- Lighting levels were even at the time of the survey.
Eating and Drinking (Café)
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Location and Access
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- The most accessible route has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free level access into this area.
- There is open plan access.
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Order and Payment
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- This area has a counter where food and drink can be ordered.
- The service counter was surveyed.
- There is step-free level access to the counter.
- The height of the counter is 91cm.
- There is not a lowered section at the counter.
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Service
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- This area also has staff who can provide assistance with ordering.
- Full table service is not available.
- Menus types include: countertop.
- The following dietary requirements can be catered for: gluten free, dairy free, nut allergy, vegetarian and vegan.
- The following are available: drinking straws.
- There is not a hearing assistance system.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- The walls and floor have a high colour contrast.
- Seating available in this area includes: chairs with armrests and chairs without armrests.
- Furniture available in this area includes: tables.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
- There may be background noise in this area.
- Lighting levels were even at the time of the survey.
Toilet with Adaptations (Right Hand Transfer)
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Location
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- The toilet surveyed is located at the rear of the library, to the right as you enter.
- The distance from the entrance is 8m.
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Route
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- The most accessible route to the toilet has step-free level access.
- Doors are held open along the most accessible route.
- This route has narrow walkways.
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Access
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- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a low colour contrast.
- The width of the opening is 86cm.
- The door has a twist lock.
- Internally the door has a high colour contrast.
- There is a grab rail on the internal door, with a high colour contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 136cm (width) x 230cm (depth).
- There is not room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 76cm (from the side of the toilet pan).
- There is a spatula flush for the toilet.
- The flush is on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a low colour contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a low colour contrast.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a low colour contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a low colour contrast.
- The toilet has a padded backrest.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a low colour contrast.
- The toilet roll holder is 111cm from the floor.
- The wash basin has a push tap.
- The wash basin and tap can be reached when seated on the toilet.
- The wash basin is 69cm from the floor.
- There is a vertical grab rail on the right side of the wash basin.
- The wash basin grab rail has a low colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser can be reached when seated on the toilet.
- The soap dispenser has a medium colour contrast.
- The soap dispenser is 96cm from the floor.
- There is a wall mounted towel dispenser.
- The towel dispenser cannot be reached when seated on the toilet.
- The towel dispenser has a high colour contrast.
- The towel dispenser is 120cm from the floor.
- There is a wall mounted hand dryer.
- The hand dryer has a high colour contrast.
- The hand dryer is 109cm from the floor.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a waste bin and a sanitary bin.
- There are no coat hooks.
- The height of the baby change facility when in use is 97cm.
- The walls and floor have a high colour contrast.
- Lighting levels were even at the time of the survey.
