Skip to main content
The new name for DisabledGo

Bostall Community Library

115 King Harolds Way , Bexleyheath , DA7 5RE

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Overview

  • About View
  • Parking and Public Transport View
  • Getting In and Around View
    • The most accessible entrance is also the main entrance.
    • There is 1 other entrance.
    • There is step-free access via ramp at the other entrance.
    • There is step-free level access throughout the majority of areas.
    • The following areas have stepped access: the walkway between the main library and the children's section.
    • There are no doors along circulation routes.
    • Access throughout may include narrow walkways.
  • Getting Help and Assistance View
    • Seating is available.
    • There is not a hearing assistance system.
    • The alternative formats documents can be provided in include: Braille (on request), large print and audio (on request).
    • There is a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.

Parking

  • Car Park View
    • The car park is located to the right of the venue on Westbourne Road.
    • The car park is open air/surface.
    • The car park surface consists of concrete.
    • There is 1 designated Blue Badge parking bay available.
    • The Blue Badge bay is not signposted or marked.
    • The nearest designated bay is 15m from the main entrance.
    • This route has uneven surfaces.
  • Charges and Restrictions View
    • Parking is free for all users.
  • Electric Vehicle Charging Points View
    • Electric Vehicle charging points are not available.
  • Drop-off Point View
    • There is not a designated drop-off point available.
  • Public Parking View
    • On-street standard parking is available.

Entrance (Main)

  • This entrance is located at the front of the venue to the right.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via ramp at the entrance.
  • The ramp has a slight gradient.
  • The ramp is between 75cm and 150cm wide.
  • There are handrails on both sides, which are within reach.
  • There is a single automatic door.
  • The door opens by sliding.
  • The width of the opening is 85cm.
  • There is a small lip on the threshold of the opening.
  • The door has a low colour contrast.
  • There is a push pad to enter at a height of 94cm.

Entrance (Children's Section, Cafe and Toilets)

  • This entrance is located at the front of the venue on the left.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via ramp at the entrance.
  • The ramp has a slight gradient.
  • The ramp is between 75cm and 150cm wide.
  • There are handrails on both sides, which are within reach.
  • There is a bell at a height of 147cm.
  • There is a single manual door.
  • The door opens towards you.
  • The width of the opening is 88cm.
  • There is a small lip on the threshold of the opening.
  • The door has a low colour contrast.

Reception

  • Location View
    • The reception is located on the right after entering the main entrance.
    • The distance from the main entrance is 5m.
  • Route View
    • The most accessible route to the reception has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access to the reception.
    • The height of the reception desk is 90cm.
    • There is not a lowered section at the desk.
    • The reception has windows which may affect the ability of someone to lip read.
    • There is not a hearing assistance system.
    • There is no (or very little) background noise in this area.
    • Lighting levels were even at the time of the survey.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • Seating available in this area includes: chairs with armrests.
    • Furniture available in this area includes: tables.

Getting Around

  • Access View
    • There is not step-free level access throughout.
    • The following areas have stepped access: the walkway between the main library and the children's section.
  • Circulation View
    • There are no doors along circulation routes.
    • Access throughout may include narrow walkways.
    • The contrast between the walls and floor varies between low and high along circulation routes.
    • There is no (or very little) background noise.
    • Seating available in the walkways includes: chairs with armrests, chairs without armrests and sofas.
    • Lighting levels were even at the time of the survey.
    • The steps between the main library and the children's section can be overcome by using the Children's Section, Café and Toilets entrance.

Library

  • There is step-free level access throughout the majority of areas.
  • There is room for a wheelchair user to manoeuvre.
  • There is space for an assistance dog to rest in the seating area.
  • The walls and floor colour contrast varies between low and high.
  • Seating available in this library includes: chairs with armrests and chairs without armrests.
  • Furniture available in the library includes: desks.
  • The surface height of the tables/desks is not suitable for wheelchair users.
  • The clear height under the tables/desks is not suitable for wheelchair users.
  • Lighting levels were even at the time of the survey.
  • There is not a hearing assistance system.
  • This library is able to provide material in the following formats: large print and audio.
  • Auxiliary aids available in this library include: ergonomic chairs, large letter key keyboards and trackball mouse.

Eating and Drinking (Café)

  • Location and Access View
    • The café is located at the rear of the venue off the Children's Library.
    • The most accessible route has step-free level access.
    • There are no doors to open along the most accessible route.
    • There is step-free level access into this area.
    • There is a single manual door.
    • The door is permanently held open.
    • The width of the opening is 69cm.
    • There is a small lip on the threshold of the opening.
    • The door has a low colour contrast.
  • Order and Payment View
    • This area has a counter where food and drink can be ordered.
    • The service counter was surveyed.
    • There is step-free level access to the counter.
    • The height of the counter is 93cm.
    • There is not a lowered section at the counter.
    • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
  • Service View
    • This area also has staff who can provide assistance with ordering.
    • Full table service is not available.
    • Menus types include: wall-mounted.
    • The following dietary requirements can be catered for: dairy free, vegetarian and vegan.
    • There is not a hearing assistance system.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • The walls and floor colour contrast varies between low and high.
    • Seating available in this area includes: chairs without armrests.
    • Furniture available in this area includes: tables.
    • The surface height of the tables is not suitable for wheelchair users.
    • The clear height under the tables is not suitable for wheelchair users.
    • There may be background noise in this area.
    • Lighting levels were even at the time of the survey.

Standard Toilet Facilities

  • The shared standard toilet facilities were surveyed.
  • The toilet is located at the rear of the venue, through the café.
  • The distance from the Children's Section, Café and Toilets entrance is 20m.
  • The most accessible route to the toilet has step-free level access.
  • There are no doors to open along the most accessible route.
  • This route has narrow walkways.
  • There is step-free level access into the toilet.
  • There is pictorial signage on or near the door.
  • The door opens inwards and has a low colour contrast.
  • The width of the opening is 71cm.
  • Internally the door has a low colour contrast.
  • Hand washing facilities include: a wash basin and a soap dispenser.
  • The wash basin has a lever mixer tap.
  • Hand drying facilities include: a hand towel.
  • A baby changing table is available.
  • The height of the baby change facility when in use is 120cm.
  • Lighting levels were even at the time of the survey.