Access Guide
Overview
-
About
View
- Facilities available in the venue include: a library and a café.
- There is not a toilet with adaptations available.
- View information on opening times.
-
Parking and Public Transport
View
- The venue has its own car park, with Blue Badge parking available.
- There is on-street standard parking.
- The nearest train station is Abbey Wood.
- This station has step-free access.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
-
Getting In and Around
View
- The most accessible entrance is also the main entrance.
- There is 1 other entrance.
- There is step-free access via ramp at the other entrance.
- There is step-free level access throughout the majority of areas.
- The following areas have stepped access: the walkway between the main library and the children's section.
- There are no doors along circulation routes.
- Access throughout may include narrow walkways.
-
Getting Help and Assistance
View
- Seating is available.
- There is not a hearing assistance system.
- The alternative formats documents can be provided in include: Braille (on request), large print and audio (on request).
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
Parking
-
Car Park
View
- The car park is located to the right of the venue on Westbourne Road.
- The car park is open air/surface.
- The car park surface consists of concrete.
- There is 1 designated Blue Badge parking bay available.
- The Blue Badge bay is not signposted or marked.
- The nearest designated bay is 15m from the main entrance.
- This route has uneven surfaces.
-
Charges and Restrictions
View
- Parking is free for all users.
-
Electric Vehicle Charging Points
View
- Electric Vehicle charging points are not available.
-
Drop-off Point
View
- There is not a designated drop-off point available.
-
Public Parking
View
- On-street standard parking is available.
Entrance (Main)
- This entrance is located at the front of the venue to the right.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via ramp at the entrance.
- The ramp has a slight gradient.
- The ramp is between 75cm and 150cm wide.
- There are handrails on both sides, which are within reach.
- There is a single automatic door.
- The door opens by sliding.
- The width of the opening is 85cm.
- There is a small lip on the threshold of the opening.
- The door has a low colour contrast.
- There is a push pad to enter at a height of 94cm.
Entrance (Children's Section, Cafe and Toilets)
- This entrance is located at the front of the venue on the left.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free access via ramp at the entrance.
- The ramp has a slight gradient.
- The ramp is between 75cm and 150cm wide.
- There are handrails on both sides, which are within reach.
- There is a bell at a height of 147cm.
- There is a single manual door.
- The door opens towards you.
- The width of the opening is 88cm.
- There is a small lip on the threshold of the opening.
- The door has a low colour contrast.
Reception
-
Location
View
- The reception is located on the right after entering the main entrance.
- The distance from the main entrance is 5m.
-
Route
View
- The most accessible route to the reception has step-free level access.
- There are no doors to open along the most accessible route.
-
Access
View
- There is step-free level access to the reception.
- The height of the reception desk is 90cm.
- There is not a lowered section at the desk.
- The reception has windows which may affect the ability of someone to lip read.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this area.
- Lighting levels were even at the time of the survey.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs with armrests.
- Furniture available in this area includes: tables.
Getting Around
-
Access
View
- There is not step-free level access throughout.
- The following areas have stepped access: the walkway between the main library and the children's section.
-
Circulation
View
- There are no doors along circulation routes.
- Access throughout may include narrow walkways.
- The contrast between the walls and floor varies between low and high along circulation routes.
- There is no (or very little) background noise.
- Seating available in the walkways includes: chairs with armrests, chairs without armrests and sofas.
- Lighting levels were even at the time of the survey.
- The steps between the main library and the children's section can be overcome by using the Children's Section, Café and Toilets entrance.
Library
- There is step-free level access throughout the majority of areas.
- There is room for a wheelchair user to manoeuvre.
- There is space for an assistance dog to rest in the seating area.
- The walls and floor colour contrast varies between low and high.
- Seating available in this library includes: chairs with armrests and chairs without armrests.
- Furniture available in the library includes: desks.
- The surface height of the tables/desks is not suitable for wheelchair users.
- The clear height under the tables/desks is not suitable for wheelchair users.
- Lighting levels were even at the time of the survey.
- There is not a hearing assistance system.
- This library is able to provide material in the following formats: large print and audio.
- Auxiliary aids available in this library include: ergonomic chairs, large letter key keyboards and trackball mouse.
Eating and Drinking (Café)
-
Location and Access
View
- The café is located at the rear of the venue off the Children's Library.
- The most accessible route has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free level access into this area.
- There is a single manual door.
- The door is permanently held open.
- The width of the opening is 69cm.
- There is a small lip on the threshold of the opening.
- The door has a low colour contrast.
-
Order and Payment
View
- This area has a counter where food and drink can be ordered.
- The service counter was surveyed.
- There is step-free level access to the counter.
- The height of the counter is 93cm.
- There is not a lowered section at the counter.
- The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
-
Service
View
- This area also has staff who can provide assistance with ordering.
- Full table service is not available.
- Menus types include: wall-mounted.
- The following dietary requirements can be catered for: dairy free, vegetarian and vegan.
- There is not a hearing assistance system.
-
Seating Area
View
- There is step-free level access throughout the seating area.
- There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- The walls and floor colour contrast varies between low and high.
- Seating available in this area includes: chairs without armrests.
- Furniture available in this area includes: tables.
- The surface height of the tables is not suitable for wheelchair users.
- The clear height under the tables is not suitable for wheelchair users.
- There may be background noise in this area.
- Lighting levels were even at the time of the survey.
Standard Toilet Facilities
- The shared standard toilet facilities were surveyed.
- The toilet is located at the rear of the venue, through the café.
- The distance from the Children's Section, Café and Toilets entrance is 20m.
- The most accessible route to the toilet has step-free level access.
- There are no doors to open along the most accessible route.
- This route has narrow walkways.
- There is step-free level access into the toilet.
- There is pictorial signage on or near the door.
- The door opens inwards and has a low colour contrast.
- The width of the opening is 71cm.
- Internally the door has a low colour contrast.
- Hand washing facilities include: a wash basin and a soap dispenser.
- The wash basin has a lever mixer tap.
- Hand drying facilities include: a hand towel.
- A baby changing table is available.
- The height of the baby change facility when in use is 120cm.
- Lighting levels were even at the time of the survey.
