Access Guide
Overview
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About
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- Facilities available in the venue include: a large hall, a meeting room and a kitchen.
- View information on opening times.
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Parking and Public Transport
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- The venue does not have its own car park.
- There is a public car park nearby.
- The nearest car park is located in Sainsbury's Crayford Superstore, off Stadium Way.
- View information on Sainsbury's Crayford Superstore Car Park (opens new tab).
- The nearest train station is Crayford.
- This station has step-free access.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- The most accessible entrance is also the main entrance.
- There is step-free level access throughout all areas.
- There are no doors along circulation routes.
- Floor 1 can be accessed via a standard lift.
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Getting Help and Assistance
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- Seating is available.
- There is not a hearing assistance system.
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
Toilet and Changing Facilities
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located on the first floor, to the left of the corridor between the meeting room and hall.
- The toilet with adaptations has a left hand transfer space.
- Female and male step-free standard toilet facilities are located on the first floor, to the left of the corridor between the meeting room and hall.
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Changing Facilities
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- Parent and baby changing facilities are located in the standard female toilets.
Parking
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Drop-off Point
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- There is not a designated drop-off point available.
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Public Parking
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- There is a public car park located at the Sainsbury's Superstore off Stadium Way.
- The name of the car park is Sainsbury's Crayford Superstore Car Park.
- Designated Blue Badge parking bays are available in the car park.
- Electric vehicle charging points are available in the car park.
Entrance
- This entrance is located at the front of the building.
- The approach to the entrance has bollards.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There is an intercom at a height of 142cm.
- There are double manual doors.
- The doors open towards you.
- One of the doors was locked at the time of the survey.
- The locked door can be opened on request.
- The width of the opening is 106cm.
- There is a small lip on the threshold of the opening.
- The doors have a medium colour contrast.
- There is a push pad or push button to exit at a height of 109cm.
Lift
- The lift surveyed is located ahead as you enter the venue.
- The distance from the entrance is 4m.
- The most accessible route to the lift has step-free level access.
- There are no doors to open along the most accessible route.
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Standard Lift
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- The ground and first floors can be accessed by this lift.
- The lift door has a high colour contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The weight limit for the lift is 1125kg.
- The external lift control buttons have tactile markings.
- The control buttons have a high colour contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 90cm.
- The internal dimensions of the lift are 120cm (width) x 210cm (depth).
- The internal lift control buttons have tactile and Braille markings.
- The control buttons have a low colour contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a visual floor indicator and an audible announcer.
- The lift has a separate door to exit.
- Lighting levels were even at the time of the survey.
Stairs
- The stairs are located directly ahead as you enter the venue.
- The ground and first floors can be accessed by these stairs.
- There are handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails extend horizontally beyond the first and last step.
- The steps are clearly marked.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 17cm.
- The depth of the steps is between 30cm-45cm.
- Lighting levels were even at the time of the survey.
Reception
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Location
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- The reception is located on the first floor on the left as you exit the lift.
- The distance from the lift is 2m.
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Route
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- The most accessible route to the reception has step-free level access.
- There are no doors to open along the most accessible route.
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Access
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- There is step-free level access to the reception.
- The height of the reception desk is 98cm.
- There is not a lowered section at the desk.
- The reception has screens which may affect the ability of someone to lip read.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this area.
- Lighting levels were even at the time of the survey.
Getting Around
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Access
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- There is step-free access between floors via lift.
- There is step-free level access throughout walkways.
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Circulation
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- There are no doors along circulation routes.
- There is a high colour contrast between the walls and floor along the majority of circulation routes.
- Some flooring is shiny.
- There may be background noise.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- There is a serving hatch to the kitchen located in the Main Hall, which has a height of 111cm.
Toilet with Adaptations (Left Hand Transfer)
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Location
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- The toilet surveyed is located on the first floor, to the left of the corridor between the meeting room and hall.
- The distance from the lift is 15m.
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Route
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- The most accessible route to the toilet has step-free level access.
- There are no doors to open along the most accessible route.
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Access
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- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a high colour contrast.
- The width of the opening is 89cm.
- The door has a locking handle (with a RADAR key to access).
- Internally the door has a high colour contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- The dimensions of the cubicle are 148cm (width) x 180cm (depth).
- There is not room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 60cm (from the side of the toilet pan).
- There is a spatula flush for the toilet.
- The flush is on the non-transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high colour contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a medium colour contrast.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a medium colour contrast.
- The toilet seat is 46cm from the floor.
- The toilet seat has a low colour contrast.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a high colour contrast.
- The toilet roll holder is 93cm from the floor.
- The wash basin has a lever mixer tap.
- The wash basin and tap can be reached when seated on the toilet.
- The wash basin is 72cm from the floor.
- There are vertical grab rails on both sides of the wash basin.
- The wash basin grab rails have a high colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser cannot be reached when seated on the toilet.
- The soap dispenser has a low colour contrast.
- The soap dispenser is 82cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer which requires hands to be inserted into the top.
- The hand dryer has a high colour contrast.
- The hand dryer is 85cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a sanitary bin.
- There are no coat hooks.
- The walls and floor colour contrast varies between low and high.
- Lighting levels were even at the time of the survey.
