You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include a Library, Meeting Room and Post Office.

You are on Location. Skip to the next section.

Location

• The venue is situated within the centre of the town.
• This venue is situated in Crayford.
• The venue is in a pedestrian area.
• There is a bus stop within 150m (164yds) of the venue.
• The venue is not situated on a road which has a steep gradient.
• The nearest mainline station is Crayford.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

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• Public Car Parks View
  • There is a car park for public use within 200m (approx).
  • The name of the car park is Sainsbury's.
  • The car park is located in front of the Sainsbury's Supermarket, off Stadium Way.
  • There is a/are Blue Badge parking bay(s) available within the car park.
• On Street Blue Badge Parking View
  • On street marked Blue Badge bays are not available.
• On Street Standard Parking View
  • Clearly signed and / or standard marked parking bays are not available.
• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • Most library users park in the adjoining Sainsbury's car park, or in Tower Retail Park, which is located across Crayford Road. Please note that you must be a Sainsbury's customer to use the Sainsbury's car park, and that parking here is limited to 4 hours.

You are on Opening Times (Library). Skip to the next section.

Opening Times (Library)

• Monday 09:30 - 17:30.
• Tuesday Closed.
• Wednesday 09:30 - 19:00.
• Thursday Closed.
• Friday 09:30 - 17:30.
• Saturday 09:30 - 17:00.
• Sunday Closed.

You are on Opening Times (Post Office). Skip to the next section.

Opening Times (Post Office)

• Monday 09:00 - 17:30.
• Tuesday 09:00 - 17:30.
• Wednesday 09:00 - 19:00.
• Thursday 09:00 - 17:30.
• Friday 09:00 - 17:30.
• Saturday 09:00 - 17:00.
• Sunday Closed.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the building.
• There is not level access into the venue.
• There is not a bell/buzzer.
• There is not an intercom.
• The main door(s) open(s) automatically.
• The door(s) is / are double.
• The width of the door opening is 166cm (5ft 5in).

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• Comments View
  • The automatic sliding doors operate by movement sensor.
  • The clear opening width between the security detectors inside the entrance is 109cm.

You are on Level Change (Main Entrance - from Crayford Road). Skip to the next section.

Level Change (Main Entrance - from Crayford Road)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located to the right of the storage shed, after the old Town Hall building.
• The ramp/slope gradient is slight.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• The ramp does not have handrails.
• There is a/are step(s) to access this area/service.
• The step(s) is/are located in front of the entrance.
• There is/are 4 step(s) to the area/service.
• There is not tactile paving at the top and bottom of the steps.
• The step(s) is/are not clearly marked.
• The step(s) is/are deep (18cm+).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides.
• The ramp/slope does bypass the step(s).

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• Comments View
  • The ramp and steps described are from the pavement alongside the old Town Hall building up to the library and community centre.
  • From the access driveway, there is also a vehicle access ramp (photograph 6) which could be used as an alternative step-free route.
  • This ramp is steep.

You are on Level Change (Main Entrance - from Sainsbury's Car Park). Skip to the next section.

Level Change (Main Entrance - from Sainsbury's Car Park)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located leading down from the car park, to the left of the steps.
• The ramp/slope gradient is slight.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• The ramp does have handrails.
• The handrails are on both sides.
• The width of the ramp/slope is 135cm (4ft 5in).
• There is a/are step(s) to access this area/service.
• The step(s) is/are located leading down from the car park, to the right of the ramp.
• There is/are 7 step(s) to the area/service.
• There is not tactile paving at the top and bottom of the steps.
• The step(s) is/are not clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides.
• The ramp/slope does bypass the step(s).

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• Comments View
  • After the first ramp and steps there is a slight ramp up to the main entrance.
  • The ramps overcome all the steps.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• There is a hearing assistance system.
• The system is a portable loop.
• Staff are trained to use the system.
• The hearing assistance system was tested by an AccessAble surveyor.
• The hearing assistance system was tested on 12/09/2023.
• The hearing assistance system was working at the time of testing.
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are moderate to good.

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• Comments View
  • Facilities in the building include a meeting room for hire, IT suite, public computers, copying and printing facilities, self-service check in desks, and a contact telephone point for Council services.
  • There is a children's library area.
  • Free WiFi is available throughout the library.
  • Throughout the library there is lounge-style seating and tables with dining-style chairs.

You are on Reception. Skip to the next section.

Reception

• The desk/counter is 4m (4yd 1ft) from the main entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is medium height (77cm - 109cm).
• The desk/counter has a low (76cm or lower) section.
• The lighting levels are moderate to good.
• There is a hearing assistance system.
• The type of system is a portable loop.
• The hearing assistance system is not signed.
• Staff are trained to use the system.
• The hearing assistance system was tested by an AccessAble surveyor.
• The hearing assistance system was tested on 12/09/2023.
• The hearing assistance system was working at the time of testing.
• There is a touch screen.
• The touch screen is at a suitable height for a wheelchair user.

You are on Counter (Post Office). Skip to the next section.

Counter (Post Office)

• The counter is 7m (7yd 1ft) from the main entrance.
• There is level access to the counter from the entrance.
• There is not a bell to attract attention.
• There is sufficient space to write or sign documents on the counter.
• The height of the counter is 98cm (3ft 3in).
• There is a lowered section.
• The height of the lowered section of the counter is 80cm.
• There is a hearing assistance system.
• The type of system is a portable loop.
• The hearing assistance system is signed.
• Staff are trained to use the system.
• The hearing assistance system was tested by an AccessAble surveyor.
• The hearing assistance system was tested on 12/09/2023.
• The hearing assistance system was working at the time of testing.
• Lighting levels are moderate to good.

You are on Library. Skip to the next section.

Library

• This library does not have a regular supply of books in Braille.
• This library does have a regular supply of books in large print.
• This library does have a regular supply of books in audio format.
• There is an ordering service.
• The library does have computers with accessible software.
• Auxiliary aids are available for computer users.
• A large text keyboard, large rollerball mouse and height adjustable chair is / are available.
• Equipment available for people with a visual impairment includes magnifying glasses and sheets.

You are on Accessible Toilet (Left Hand Transfer). Skip to the next section.

Accessible Toilet (Left Hand Transfer)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 5m (5yd 1ft) from the main entrance.
  • This accessible toilet is located to the left as you enter the building.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens inwards.
  • The door is locked by a lever twist.
  • The width of the accessible toilet door is 92cm (3ft).
  • The door is easy to open.
  • The dimensions of the accessible toilet are 153cm x 220cm (5ft x 7ft 3in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 80cm (2ft 7in).
  • There is a dropdown rail on the transfer side.
  • There is a flush, however it is not on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary and non-infectious waste disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 47cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is fair.
  • There is a poor colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is fair.
  • The lighting levels are good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within this accessible toilet.
  • The height of the baby change table once extended is 90cm (2ft 11in).

You are on Accessible Toilet (Right Hand Transfer). Skip to the next section.

Accessible Toilet (Right Hand Transfer)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 5m (5yd 1ft) from the Main Entrance.
  • This accessible toilet is located to the left as you enter.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens inwards.
  • The door is locked by a lever twist.
  • The width of the accessible toilet door is 92cm (3ft).
  • The door is easy to open.
  • The dimensions of the accessible toilet are 152cm x 218cm (4ft 12in x 7ft 2in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 80cm (2ft 7in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary and non-infectious waste disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 47cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer requires hands to be inserted into the top.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is fair.
  • There is a poor colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is fair.
  • The lighting levels are moderate to good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within this facility.
  • The height of the baby change table once extended is 90cm (2ft 11in).
• Comments View
  • This is signed as a standard toilet.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are not available.

You are on Additional Info. Skip to the next section.

Additional Info

• Documents can be requested in Braille.
• Documents are available in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.
• This service can be requested.
• Home visits / services are available.

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• Comments View
  • The library operates a centralised home library service.
  • Please contact the Council for more details.
  • The photographs show the meeting room which is available for hire.