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North Heath Community Library

Mill Road, Erith, DA8 1HW

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Access Guide

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Overview

Toilet and Changing Facilities

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located on the right when entering via the front entrance.
    • The toilet with adaptations has a right hand transfer space.
  • Changing Facilities View
    • Parent and baby changing facilities are located in the toilet with adaptations.

Parking

  • Drop-off Point View
    • There is not a designated drop-off point available.
  • Public Parking View
    • There is a public car park located at the rear of the venue off Mill Road.
    • The name of the car park is Mill Road Car Park.
    • Designated Blue Badge parking bays are available in the car park.
    • Electric vehicle charging points are available in the car park.

Entrance (Front)

  • This entrance is located at the front of the venue.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via ramp at the entrance.
  • The ramp has a slight gradient.
  • The ramp is between 75cm and 150cm wide.
  • There are handrails on both sides, which are within reach.
  • There are 3 steps as you enter.
  • There is a handrail on the right going up.
  • The handrail is easy to grip.
  • The handrail covers the flight of stairs throughout its length.
  • The handrail extends horizontally beyond the first and last step.
  • The steps are clearly marked.
  • The steps have tactile markings at the top and bottom.
  • The height of the steps is not between 15cm and 18cm.
  • The height of the highest step is 14cm.
  • The depth of the steps is not between 30cm-45cm.
  • There are double automatic doors.
  • The doors open away from you.
  • The width of the opening is 126cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a high colour contrast.
  • There is a second set of double manual doors.
  • The doors are permanently held open.
  • One of the doors was locked at the time of the survey.
  • The locked door can be opened on request.
  • The width of the opening is 84cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low colour contrast.
  • There are security barriers at the entrance.
  • The maximum width between them is 90cm.

Entrance (Rear)

  • This entrance is located at the rear of the venue.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via ramp at the entrance.
  • The ramp has a slight gradient.
  • The ramp is over 150cm wide.
  • There is a handrail on the left going up.
  • There are double automatic doors.
  • The doors open towards you.
  • The width of the opening is 98cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a high colour contrast.
  • There is a second, single manual door.
  • The door is permanently held open.
  • There is a locked extension leaf.
  • The locked extension leaf can be opened on request.
  • The width of the opening is 86cm.
  • There is a small lip on the threshold of the opening.
  • The door has a low colour contrast.
  • The maximum width between them is 96cm.

Reception

  • Location View
    • The reception is located on the right as you enter via the front entrance.
    • The distance from the front entrance is 10m.
  • Route View
    • The most accessible route to the reception has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access to the reception.
    • The height of the reception desk is 71cm.
    • There is not a lowered section at the desk.
    • The reception has windows which may affect the ability of someone to lip read.
    • There is not a hearing assistance system.
    • There is no (or very little) background noise in this area.
    • Lighting levels vary due to the use of large glazed walls.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • Seating available in this area includes: chairs without armrests.

Getting Around

  • Access View
    • There is step-free level access throughout all areas.
  • Circulation View
    • There are no doors along circulation routes.
    • Access throughout may include narrow walkways.
    • There is a high colour contrast between the walls and floor along circulation routes.
    • There is background noise in some areas of the venue.
    • Seating available in the walkways includes: chairs without armrests and armchairs.
    • Lighting levels vary due to the use of large glazed walls.

Library

  • There is step-free level access throughout all areas.
  • There is room for a wheelchair user to manoeuvre.
  • There is space for an assistance dog to rest in the seating area.
  • The walls and floor have a high colour contrast.
  • Seating available in this library includes: chairs without armrests and armchairs.
  • Furniture available in the library includes: tables and desks.
  • Some tables are fixed.
  • The surface height of some of the tables/desks is suitable for wheelchair users.
  • The clear height under the tables/desks is not suitable for wheelchair users.
  • Lighting levels were even at the time of the survey.
  • There is not a hearing assistance system.
  • The height of the touchscreen display ranges from 105cm to 125cm from the floor.
  • The touchscreen has the following accessibility aids: adjustable font size.
  • This library is able to provide material in the following formats: large print, ebook, ejournal and audio.
  • Auxiliary aids available in this library include: ergonomic chairs.

Toilet with Adaptations (Right Hand Transfer)

  • Location View
    • The toilet surveyed is located on the right as you enter via the front entrance.
    • The distance from the front entrance is 8m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens inwards and has a high colour contrast.
    • The width of the opening is 86cm.
    • The door has a locking handle.
    • Internally the door has a high colour contrast.
    • There is a grab rail on the internal door with a high colour contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 150cm (width) x 259cm (depth).
    • There is not room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 80cm (from the side of the toilet pan).
    • There is a push button flush for the toilet.
    • The flush is on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a medium colour contrast.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a low colour contrast.
    • The toilet seat is 46cm from the floor.
    • The toilet seat has a low colour contrast.
    • There is not a wall mounted toilet roll holder.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 71cm from the floor.
    • There is a vertical grab rail on the right side of the wash basin.
    • The wash basin grab rail has a medium colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser can be reached when seated on the toilet.
    • The soap dispenser has a medium colour contrast.
    • The soap dispenser is 115cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a medium colour contrast.
    • The hand dryer is 106cm from the floor.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a sanitary bin.
    • There is one coat hook.
    • The coat hook is 146cm from the floor.
    • The height of the baby change facility when in use is 88cm.
    • The walls and floor have a high colour contrast.
    • Lighting levels were even at the time of the survey.