Access Guide
Location
- The venue is situated within the centre of the area.
- This venue is situated in Sidcup.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Sidcup.
Parking
- The venue does have its own car park.
-
Venue Car Park
View
- Parking is not free for all users.
- Parking is free for Blue Badge holders.
- The car park type is open air/surface.
- The car park is on the Platform 2 side of the station.
- There are 4 designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 300cm x 600cm (9ft 10in x 19ft 8in).
- The nearest designated bay is 25m (27yd 1ft) from the the start of the ramp up to platform 2.
- The furthest designated bay is 40m (43yd 2ft) from the the start of the ramp up to platform 2.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are dropped kerbs.
- The car park surface is tarmac.
- There is a dropped kerb / non stepped access from the car park to the venue.
- The dropped kerb does have tactile paving.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
-
Drop-off Point
View
- There is not a designated drop off point.
-
Comments
View
- There are also 6 standard free parking bays outside the station building.
- These bays are restricted to one hour parking.
Outside Access (Main Entrance)
- This entrance gives access to platforms 1.
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The main doors open automatically.
- The doors are double width.
- The door opening is 140cm (4ft 7in) wide.
Level Change (Main Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located leading to the entrance.
- The ramp or slope is permanent.
- There is a level landing at the top of the ramp.
- There are steps to access this area / service.
- The steps are located leading to the entrance.
- There is / are 5 step(s) to the area / service.
- The step(s) is/are clearly marked.
- The steps are medium.
- The steps do have handrails.
- The handrails are on both sides.
-
Comments
View
- The ramp overcomes the steps.
Outside Access (Platform 2 Entrance)
- This information is for the entrance located at the side of the building.
- There is not level access into the venue.
- The main doors open automatically.
- The doors are single width.
- The door opening is 100cm (3ft 3in) wide.
Level Change (Platform 2 Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located leading to the entrance.
- The ramp or slope is permanent.
- There is a level landing at the top of the ramp.
Reception (Ticket Office)
- The reception desk is 6m (19ft 8in) from the main entrance.
- There is level access to reception from the entrance.
- The reception desk is medium height.
- The desk does not have a lowered section.
- Lighting levels are medium.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- Staff are trained to use system.
Inside Access
- There is level access to the service.
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- Lighting levels are medium.
Train Station
- There are generally 3 member(s) of staff on duty.
- The station is staffed.
- There is not an office to obtain help.
- The station is not staffed between 19:50-06:10.
- There is a ticket office.
- The ticket office is located on the right as you enter.
- The ticket office is 6m (19ft 8in) from the main entrance.
- The train companies operating from within this station are South Eastern.
- There is not a taxi rank at the station.
- Shops and services within the station include Martins and CafeConcerto.
- All key concourse shops and services have level access.
- There are 2 platform(s) in the station.
-
Additional Station Information
View
- Announcements on platforms are audio and visual.
- Wider ticket barriers are available to access platforms.
- Accessible toilets are not located on the main station concourse.
- There is a wheelchair available to borrow.
- To borrow a wheelchair, please contact the ticket office.
Train Station Platform
- This information is for platform(s) 1-2.
- The platform(s) accessed by ramp / slope is / are 1-2.
-
Comments
View
- There is a bridge linking Platform 1 and 2.
Toilet with Adaptations
- There are accessible toilets within this venue designated for public use.
-
Location and Access
View
- The toilet is for the sole use of disabled people.
- There is pictorial, tactile and Braille signage on or near the toilet door.
- The accessible toilet is 30m (33yd) from the main entrance.
- The accessible toilet is located on the right of platform 1.
- There is level access to the accessible toilet.
-
Features and Dimensions
View
- This is a unisex toilet.
- A key is required for the accessible toilet.
- The key is not a radar key.
- The key can be obtained from any member of staff.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 100cm (3ft 3in).
- The door is light.
- The dimensions of the accessible toilet are 170cm x 180cm (5ft 7in x 5ft 11in).
- Floor manoeuvring space is not clear in the accessible toilet.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 65cm (2ft 2in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is not a functional emergency alarm available.
- No emergency alarm fitted in the cubicle.
- Disposal facilities are available in the cubicle.
- There is not a coat hook.
-
Position of Fixtures
View
- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There are not mirrors in the accessible toilet.
- The height of the toilet seat above floor level is 55cm (1ft 10in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The hand dryer is 110cm (3ft 7in) high.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a sink.
- The sink can be reached from seated on the toilet.
- The sink is not placed higher than 74cm (2ft 5in).
-
Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the grab rails and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- Lighting levels are medium.
Standard Toilet(s)
-
Availability and Location of Standard Toilets
View
- Standard toilets are available.
-
Access to Standard Female and Male Toilet(s)
View
- The female and male toilets are located on the concourse.
- The female and male toilets are 11m (12yd) from the main entrance.
- Inside the venue, there is level access to the female and male toilet.
- Lighting levels are medium.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A member of staff trained in BSL skills is not generally on duty.
- Staff are Text Relay aware.