Access Guide
Introduction
- Opening times vary on performances taking place.
- Performances start at 19:45.
Location
- The venue is situated outside the centre of the area.
- This venue is situated in Crayford.
- The venue is in a pedestrian area.
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Crayford.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- Parking is free for Blue Badge holders.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders can booked in advance.
- There are 4 designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 330cm x 390cm (10ft 10in x 12ft 10in).
- The nearest designated bay is 3m (9ft 10in) from the main Entrance.
- The furthest designated bay is 8m (26ft 3in) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The car park surface is tarmac.
- There is a dropped kerb / non stepped access from the car park to the venue.
- The dropped kerb does not have tactile paving.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is level access into the venue.
- The main doors open towards you (pull).
- The doors are permanently held open.
- The door opening is 95cm (3ft 1in) wide.
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Second set of doors
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- There is a second set of doors.
- The doors open away from you (push).
- The doors are single width.
- The doors are heavy.
- The door opening is 95cm (3ft 1in) wide.
Reception
- The reception desk is 6m (19ft 8in) from the main entrance.
- There is level access to reception from the entrance.
- The reception desk is high height.
- The desk has a lowered section.
- Lighting levels are bright.
- There is not a hearing assistance system.
- The desk is generally staffed.
Inside Access
- There is level access to the service.
- This venue does not play background music.
- Lighting levels are bright.
Theatre
- There are designated spaces for wheelchair users.
- Designated seating is located on the right hand side of the theatre.
- Wheelchairs are left with the patron.
- A companion may sit with you.
- Companions sit next to you.
- It is 25m (27yd) from the designated seating area to the nearest accessible toilet.
- This venue does not provide audio described performances.
- There is a hearing assistance system.
- The hearing system is a fixed loop.
- Staff are trained to use the hearing system.
- A deposit is not required for the sound enhancement system.
- The rows suitable for hearing assistance systems are A-K.
- There is a wheelchair to borrow.
- To borrow a wheelchair,please just take one from main entrance.
- Assistance dogs are allowed in the auditorium.
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Comments
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- Concessions are only available to members.
Restaurant Bar Internal (Bar)
- The following information is for the bar.
- Once inside, there is level access to the service.
- Food is not available from the bar.
- Some tables are permanently fixed.
- Some chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is 8m (26ft 3in) from the main entrance.
- The distance between the floor and the lowest table is 70cm (2ft 4in).
- The distance between the floor and the highest table is 103cm (3ft 5in).
Restaurant Bar Internal (Coffee Bar)
- The following information is for the bar.
- Once inside, there is not level access to the service.
- Food is not available from the bar.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is 4m (13ft 1in) from the lift entrance.
- The distance between the floor and the lowest table is 73cm (2ft 5in).
- The distance between the floor and the highest table is 100cm (3ft 3in).
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Comments
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- The Coffee Bar is located on the first floor and can be accessed by lift.
Other Floors
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Steps
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- The floors which are accessible by stairs are G-1.
- There are 15 steps between floors.
- The steps are clearly marked.
- The steps are deep.
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting level is low.
Lift
- There is a lift for public use.
- The lift is located at the rear of the venue on the ground floor.
- The lift is a platform lift.
- The floors which are accessible by this lift are G-1.
- The lift is 17m (19yd) from main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 81cm (2ft 8in).
- The dimensions of the lift are 88cm x 112cm (2ft 11in x 3ft 8in).
- There are not separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does not have a visual floor indicator.
- The lift does not have an audible announcer.
- The controls for the lift are within reach for a wheelchair user.
- The lift controls do not have Braille markings.
- The lift controls do have tactile markings.
- The lighting level in the lift is low.
Accessible Toilet
- There are accessible toilets within this venue designated for public use.
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Location and Access
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- There is pictorial and tactile signage on or near the toilet door.
- The accessible toilet is 2m (6ft 7in) from the main entrance.
- The accessible toilet is located on the left as you enter.
- There is level access to the accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The width of the accessible toilet door is 83cm (2ft 9in).
- The door is heavy.
- The dimensions of the accessible toilet are 242cm x 162cm (7ft 11in x 5ft 4in).
- Floor manoeuvring space is clear in the accessible toilet.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 74cm (2ft 5in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is not a functional emergency alarm available.
- It is out of reach (higher than 10cm (0ft 4in) from floor).
- Disposal facilities are available in the cubicle.
- There is not a coat hook.
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Position of Fixtures
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- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There are mirrors in the accessible toilet.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 44cm (1ft 5in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is not a toilet roll holder.
- There is a sink.
- The sink can be reached from seated on the toilet.
- The sink is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the grab rails and wall is poor.
- There is a poor colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is fair.
- Lighting levels are medium.
Standard Toilet(s)
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Access to Standard Female Toilet(s)
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- The female toilets are located on the first floor.
- The female toilets are 6m (19ft 8in) from the lift.
- Inside the venue, there is not level access to the female toilet.
- Lighting levels are medium.
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Access to Standard Male Toilet(s)
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- The male toilets are located on the right as you enter.
- The male toilets are 8m (26ft 3in) from the main entrance.
- Inside the venue, there is level access to the male toilet.
- Lighting levels are medium.
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Baby Change Facilities
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- Baby change facilities are not located within the venue.
Additional Info
- Staff do not receive disability awareness / equality training.
- Staff are not Text Relay aware.
- Plastic cups are not available.
- Plastic cutlery is not available.
- Drinking straws are available on request.
- Children are welcomed at the venue.