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The Samaritans

35 Glynde Road, Bexleyheath, Kent, DA7 4EU

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Access Guide

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Opening Times

  • The telephone lines and email services for emotional support are open 24 hours per day, every day.
  • Visitors to the building are by daytime appointment only.
  • Please call for details.

Location

  • The venue is situated outside the centre of the town.
  • This venue is situated in Bexleyheath.
  • The venue is not situated on a road which has a steep gradient.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Bexleyheath.

Parking

  • The venue does not have its own car park.
  • Public Car Parks View
    • There is not a car park for public use within 200m (approx).
  • On Street Blue Badge Parking View
    • On street marked Blue Badge bays are not available.
  • On Street Standard Parking View
    • Clearly signed and / or standard marked parking bays are available.
    • The dimensions of the standard marked parking bays are 200cm x 3000cm (6ft 7in x 33yd).
    • Standard marked parking bays are located on Glynde Road.
  • Drop-off Point View
    • There is not a designated drop off point.
  • Comments View
    • The on-street parking bays nearest to the venue are part of a residents' parking permit scheme and are controlled 10:00-12:00.
    • There is a long strip of free parking bays starting 30m from the venue towards Brampton Road.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the venue.
  • There is not level access into the venue.
  • The intercom is not in a suitable position to allow wheelchair users to gain access.
  • The main doors open away from you (push).
  • The doors are single width.
  • The door opening is 79cm (2ft 7in) wide.
  • Comments View
    • The door is kept locked and will be opened by a member of staff.

Level Change (Main Entrance)

  • There are steps to access this area / service.
  • The steps are located in front of the entrance and at the threshold.
  • There is / are 2 step(s) to the area / service.
  • The step(s) is/are not clearly marked.
  • The steps are shallow.
  • The steps do have handrails.
  • The handrails are on the right going up.
  • Comments View
    • There is a kerb to step down from the paved path leading from Glynde Road pavment to the tarmac area in front of the building.
    • This path and the tarmac area in front of the entrance are uneven.

Outside Access (Alternatve Entrance)

  • This information is for the entrance located to the left of the main entrance.
  • There is not level access into the venue.
  • The main doors open away from you (push).
  • The doors are single width.
  • The door opening is 69cm (2ft 3in) wide.
  • Comments View
    • This door opens directly into the ground floor volunteer area.
    • The door would be opened by staff.

Level Change (Alternatve Entrance)

  • There are steps to access this area / service.
  • The steps are located over the threshold.
  • There is / are 1 step(s) to the area / service.
  • The step(s) is/are clearly marked.
  • The steps are deep.
  • The steps do have handrails.
  • The handrails are on the right going up.

Inside Access

  • There is level access to the service.
  • There is not a hearing assistance system.
  • The lighting levels are varied.
  • Comments View
    • There is an office/ consultation room for volunteers unable to access the first floor.
    • There is a slight slope at the threshold between the main lounge and the ground floor office.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G-1.
    • There are 14 steps between floors.
    • The steps are not clearly marked.
    • The steps are deep.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting level is medium.
  • Other View
    • The services on the floors which are not accessible are standard toilets, bathroom and offices for staff.

Toilet with Adaptations

  • There are not accessible toilets within this venue designated for public use.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A member of staff trained in BSL skills is not generally on duty.
  • This service can be requested.
  • Staff are Text Relay aware.