Access Guide
Location
- The venue is situated within the centre of the area.
- This venue is situated in Belvedere.
- The venue is not situated on a road which has a steep gradient.
- There is a bus stop within 150m (164yds) of the venue.
Parking
- The venue does not have its own car park.
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Public Car Parks
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- There is not a car park for public use within 200m (approx).
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On Street Blue Badge Parking
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- On street marked Blue Badge bays are not available.
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On Street Standard Parking
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- Clearly signed and / or standard marked parking bays are not available.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Platform 2 Entrance)
- There is not level access into the venue.
- The main doors open towards you (pull).
- The doors are single width.
- The doors are permanently held open.
- The door opening is 116cm (3ft 10in) wide.
Level Change (Platform 2 Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located beyond the entrance.
- The ramp or slope is permanent.
- There is a level landing at the top of the ramp.
Outside Access (Ticket Office Entrance)
- This information is for the entrance located on Platform 1.
- There is not level access into the venue.
- The main doors open away from you (push).
- The doors are double width.
- The doors are light.
- The door opening is 156cm (5ft 1in) wide.
Level Change (Ticket Office Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located leading to the entrance.
- The ramp or slope is permanent.
- There is a level landing at the top of the ramp.
Reception
- The reception desk is 8m (26ft 3in) from the ticket office entrance.
- There is level access to reception from the entrance.
- The reception desk is medium height.
- The desk does not have a lowered section.
- Lighting levels are medium.
- There is a hearing assistance system.
- The type of system is a fixed loop.
Inside Access
- There is level access to the service.
- There is not a hearing assistance system.
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- Lighting levels are medium.
Train Station
- There are generally 1 member(s) of staff on duty.
- The station is staffed.
- There is not an office to obtain help.
- The station is not staffed between 18:40-06:10.
- There is a ticket office.
- The ticket office is located on Platform 1.
- The train companies operating from within this station are South Eastern.
- There is not a taxi rank at the station.
- There are 2 platform(s) in the station.
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Additional Station Information
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- Announcements on platforms are audio and visual.
- Accessible toilets are not located on the platform(s).
- Accessible toilets are not located on the main station concourse.
- There is not a wheelchair available to borrow.
Train Station Platform
- This information is for platform(s) 1-2.
- The platform(s) accessed by ramp / slope is / are 1-2.
Toilet with Adaptations
- There are not accessible toilets within this venue designated for public use.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are not available.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A member of staff trained in BSL skills is not generally on duty.
- Staff are Text Relay aware.