Access Guide
Location
- The venue is situated outside the centre of the area.
- This venue is situated in South Croydon.
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is South Croydon.
Opening Times
- Monday 09:00 - 16:00.
- Tuesday 09:00 - 16:00.
- Wednesday 09:00 - 16:00.
- Thursday 09:00 - 16:30.
- Friday 09:00 - 16:00.
- Saturday Closed.
- Sunday Closed.
COVID-19 Information
- There are external queuing points.
- The external queuing points are clearly marked/signed.
- There are separate doors for entering and exiting.
- There is a member of staff available at the entrance.
- There is hand sanitiser available at the entrance.
- The hand sanitisers are hand held.
- Hand sanitisers are available inside the venue.
- There is a limited number of people allowed inside.
- There is a Track and Trace system in place.
- There is a one-way system throughout.
- The one-way system is clearly marked/signed.
- There is clear signage inside to help with social distancing.
- Toilets are available.
Parking
- The venue does not have its own car park.
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Public Car Parks.
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- There is not a car park for public use within 200m (approx).
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On Street Parking and Drop-off Details.
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- On street marked Blue Badge bays are not available.
- Clearly signed and / or standard marked parking bays are not available.
- There is not a designated drop off point.
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Comments
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- Unmarked and undesignated on street parking is available.
Outside Access (Main Entrance)
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Entrance
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- This information is for the entrance located to the front of the venue.
- There is ramped/sloped access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) automatically (towards you).
- The door(s) is/are double width.
- The width of the door opening is 116cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Ramp/Slope
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- The ramp/slope is located leading up to the main entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- There is not a/are not handrail(s) at the ramp.
- The ramp/slope does not bypass the step(s).
Reception
- The desk is 4m (4yd 1ft) from the main entrance.
- There is level access to reception from the entrance.
- The reception desk is medium height.
- The desk does not have a lowered section.
- The lighting levels are medium.
- There is not a hearing assistance system.
Inside Access
- There is level access to the service.
- There is not a hearing assistance system.
- This venue does play background music.
- Music is played at certain times.
- Motorised scooters are allowed in public parts of the venue.
- The lighting levels are medium.
Play Area
- The play area is accessed via the play room.
- The surface of the play area is mainly made up of a soft play flooring with some areas of tarmac.
- It is uneven in places.
Accessible Toilet
- There are accessible toilets within this venue designated for public use.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- The accessible toilet is 8m (8yd 2ft) from the main entrance.
- The accessible toilet is located straight ahead as you enter.
- There is level access to the accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 80cm (2ft 7in).
- The door weight is heavy.
- The dimensions of the accessible toilet are 148cm x 220cm (4ft 10in x 7ft 3in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 78cm (2ft 7in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is a functional emergency alarm available.
- Disposal facilities are available in the cubicle.
- There is not a coat hook.
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Position of Fixtures
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- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There are mirrors.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a sink.
- The sink can be reached from seated on the toilet.
- The sink is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the grab rails and wall is good.
- The contrast between the drop down rails and wall is good.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
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Comments
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- An identical accessible toilet is located next to this one.
Standard Toilet(s) (Children's)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Shared Toilet(s)
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- The unisex toilets are located in the play room.
- Unisex toilets are 14m (15yd 11in) from the main entrance.
- Inside the venue, there is level access to the unisex toilet.
- Lighting levels are medium.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located within the children's toilet.
- The height of the baby change table once extended is 88cm (2ft 11in).
- Inside the venue, there is level access to the baby change facility.
Additional Info
- Staff do not receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
- This service can be requested.
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Comments
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- Staff have training in makaton.