You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include staff offices for all departments and meeting rooms.
• Related link Access Croydon.
• Http://www.disabledgo.com/access-guide/london-borough-of-croydon/access-croydon-3
• Related link Community Space.
• Http://www.disabledgo.com/access-guide/london-borough-of-croydon/community-space#AccessGuide

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• Comments View
  • Bernard Weatherill House is the new council headquarters of the London Borough of Croydon.
  • Corporate Reception is the main entrance for staff and councillors and also for business visitors.
  • The building also houses Access Croydon, which is the reception for customer services and the Community Space conference facilities.
  • Please see the separate guides to Access Point and Community Space.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 08:45 - 17:00.
• Tuesday 08:45 - 17:00.
• Wednesday 08:45 - 17:00.
• Thursday 08:45 - 17:00.
• Friday 08:45 - 17:00.
• Saturday Closed.
• Sunday Closed.

You are on Location. Skip to the next section.

Location

• The venue is situated within the centre of the city.
• This venue is situated in Croydon.
• There is a bus stop within 150m (164yds) of the venue.
• The nearest mainline station is East Croydon.

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• Comments View
  • The nearest tram stop is George Street.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

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• Public Car Parks. View
  • There is not a car park for public use within 200m (approx).
• On Street Parking and Drop-off Details. View
  • On street marked Blue Badge bays are available.
  • The dimensions of the marked Blue Badge bays are 200cm x 500cm (6ft 7in x 16ft 5in).
  • On street Blue Badge parking is located on Fell Road.
  • Clearly signed and / or standard marked parking bays are available.
  • The dimensions of the standard marked parking bays are 200cm x 500cm (6ft 7in x 16ft 5in).
  • Standard marked parking bays are located on Mint Walk and Fell Road.
  • There is not a designated drop off point.
• Comments View
  • Fell Road is level or has easy slopes.
  • Mint Walk has moderate and steep slopes.

You are on Outside Access (Corporate Reception Entrance). Skip to the next section.

Outside Access (Corporate Reception Entrance)

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• Entrance View
  • This information is for the entrance located Fell Road.
  • There is step-free access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) by sliding.
  • The door(s) is/are double width.
  • The width of the door opening is 120cm.
  • There is a second set of doors.
  • The door(s) open(s) by sliding.
  • The door(s) is/are double width.
  • The width of the door opening is 120cm.
• Comments View
  • The sliding doors are operated by movement sensor.

You are on Reception. Skip to the next section.

Reception

• The desk is 8m (8yd 2ft) from the Corporate Reception entrance.
• There is level access to reception from the entrance.
• The reception desk is medium.
• The desk has a lowered section.
• The lighting levels are bright.
• There is a hearing assistance system.
• The type of system is a portable loop.
• Staff are trained to use system.

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• Comments View
  • To the left of the reception desk are the security barriers.
  • The barriers are operated by security fob or by reception staff.
  • There is one 90cm wide barrier.
  • Standard barriers are 59cm wide.
  • The foyer has fixed bench and sofa-style seating, without armrests.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service.
• There is a hearing assistance system.
• The hearing system is available only on request.
• The system is a portable loop.
• Staff are trained to use the system.
• This venue does not play background music.
• Motorised scooters are allowed in public parts of the venue.
• The lighting levels are varied.

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• Comments View
  • The staff offices are mainly open plan with informal meeting and refreshment areas.
  • There are 30 private meeting rooms in a range of sizes from 4 - 20 person capacity on Level 1.
  • The rooms have interactive whiteboards and portable hearing loops available.
  • It is intended that these rooms will be available to hire by the public.
  • There are internal routes for staff from these areas to the main atrium in Access Croydon and to the Community Space.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are G - 12.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are deep.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are medium.

You are on Lift (Main Lifts). Skip to the next section.

Lift (Main Lifts)

• There is a lift for public use.
• The lift is located to the left, after the security barriers.
• The lift is a standard lift.
• The floors which are accessible by this lift are B - 12.
• The lift is 20m (21yd 2ft) from the Corporate Reception entrance.
• The clear door width is 110cm (3ft 7in).
• The dimensions of the lift are 185cm x 155cm (6ft 1in x 5ft 1in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within reach for a wheelchair user.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is medium.

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• Comments View
  • There are four lifts in this area, plus two glass lifts overlooking the atrium opposite.
  • There are two further lifts in the annex on the opposite side of the the building.
  • These serve as an internal link to the Community Space and to the staff-only entrance next to the Community Space entrance.

You are on Lift (Atrium Lift). Skip to the next section.

Lift (Atrium Lift)

• There is a lift for public use.
• The lift is located to the right after the security barriers.
• The lift is a standard lift.
• The floors which are accessible by this lift are G - 12.
• The lift is 20m (21yd 2ft) from the Corporate Reception entrance.
• The clear door width is 110cm (3ft 7in).
• The dimensions of the lift are 145cm x 185cm (4ft 9in x 6ft 1in).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within reach for a wheelchair user.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is bright.

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• Comments View
  • There are two identical lifts in this area.

You are on Changing Places. Skip to the next section.

Changing Places

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• Location and access View
  • The facility is located to the rear right of the atrium area.
  • There is level access to the facility.
• Dimensions and features View
  • You do need a key for the facility.
  • It is a radar key.
  • The key can be obtained from staff.
  • The dimensions of the facility are 280cm x 500cm (9ft 2in x 16ft 5in).
  • The facility changing bench height is adjustable.
  • The facility changing bench is free standing.
  • The length of the facility changing bench is 180cm (5ft 11in).
  • The facility hoist is powered overhead.
  • The overhead hoist covers all areas in cubicle.
  • The sling is attached to the hoist by hook and loop.
  • The facility toilet is peninsular.
  • The transfer space on the left as you face the toilet is 390cm (12ft 10in).
  • The transfer space on the right as you face the toilet is 80cm (2ft 7in).
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • Drop down rails are provided for the toilet.
  • As you face the toilet the drop down rail(s) is/are on both sides.
  • The type of wash basin is adjustable.
  • Wall mounted grab rails are not available at the wash basin.
  • Disposal facilities are available.
  • A privacy screen is available.
  • Wide tear off paper roll is available.
  • The facility has a non-slip floor.
  • A functioning emergency alarm is available.
• Comments View
  • Staff are available to provide instruction in the use of the equipment.
  • Users must provide their own sling for the hoist.
  • The facility can be reached from the Corporate Reception foyer via an internal staff access door which links to the Access Croydon atrium area.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • The accessible toilet is 15m (16yd 1ft) from the reception.
  • The accessible toilet is located in the lift lobby area. On the upper floors, the accessible toilets are 8m from the lifts.
  • There is level access to the accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 100cm (3ft 3in).
  • The door weight is heavy.
  • The dimensions of the accessible toilet are 152cm x 222cm (4ft 12in x 7ft 3in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 85cm (2ft 9in).
  • There is a dropdown rail on the transfer side.
  • There is not a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is a functional emergency alarm available.
  • It is not a push button style of alarm.
  • Disposal facilities are available in the cubicle.
  • There is a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There are mirrors.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 47cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is a towel dispenser.
  • The towel dispenser can be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The sink is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • The contrast between the internal door and wall is good.
  • The contrast between the grab rails and wall is good.
  • The contrast between the drop down rails and wall is good.
  • The contrast between the walls and floor is good.
  • The lighting levels are medium.
• Comments View
  • There are similar accessible toilets in this location on every floor.
  • The toilets on the ground floor and all the even-number floors have the transfer space to the left.
  • The toilets on the odd-number floors have the transfer space to the right.
  • There are further accessible toilets on the opposite side of the building on level 1.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilets are located in the lift lobby area on every floor.
  • The female and male toilets are 8m (8yd 2ft) from the lift.
  • Inside the venue, there is level access to the female and male toilet.
• Baby Change Facilities View
  • Baby change facilities are not located within the venue.
• Comments View
  • There are baby change facilities within Access Croydon.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents can be requested in Braille.
• Documents can be requested in large print.
• A member of staff trained in BSL skills is not generally on duty.
• This service can be requested.
• Staff are Text Relay aware.
• Home visits / services are available.

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• Comments View
  • Staff will visit clients at home, where appropriate.