Access Guide
Introduction
- Services / facilities within the building include staff offices for all departments and meeting rooms.
- Related link Access Croydon.
- Http://www.disabledgo.com/access-guide/london-borough-of-croydon/access-croydon-3
- Related link Community Space.
- Http://www.disabledgo.com/access-guide/london-borough-of-croydon/community-space#AccessGuide
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Comments
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- Bernard Weatherill House is the new council headquarters of the London Borough of Croydon.
- Corporate Reception is the main entrance for staff and councillors and also for business visitors.
- The building also houses Access Croydon, which is the reception for customer services and the Community Space conference facilities.
- Please see the separate guides to Access Point and Community Space.
Opening Times
- Monday 08:45 - 17:00.
- Tuesday 08:45 - 17:00.
- Wednesday 08:45 - 17:00.
- Thursday 08:45 - 17:00.
- Friday 08:45 - 17:00.
- Saturday Closed.
- Sunday Closed.
Location
- The venue is situated within the centre of the city.
- This venue is situated in Croydon.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is East Croydon.
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Comments
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- The nearest tram stop is George Street.
Parking
- The venue does not have its own car park.
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Public Car Parks.
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- There is not a car park for public use within 200m (approx).
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On Street Parking and Drop-off Details.
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- On street marked Blue Badge bays are available.
- The dimensions of the marked Blue Badge bays are 200cm x 500cm (6ft 7in x 16ft 5in).
- On street Blue Badge parking is located on Fell Road.
- Clearly signed and / or standard marked parking bays are available.
- The dimensions of the standard marked parking bays are 200cm x 500cm (6ft 7in x 16ft 5in).
- Standard marked parking bays are located on Mint Walk and Fell Road.
- There is not a designated drop off point.
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Comments
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- Fell Road is level or has easy slopes.
- Mint Walk has moderate and steep slopes.
Outside Access (Corporate Reception Entrance)
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Entrance
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- This information is for the entrance located Fell Road.
- There is step-free access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) by sliding.
- The door(s) is/are double width.
- The width of the door opening is 120cm.
- There is a second set of doors.
- The door(s) open(s) by sliding.
- The door(s) is/are double width.
- The width of the door opening is 120cm.
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Comments
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- The sliding doors are operated by movement sensor.
Reception
- The desk is 8m (8yd 2ft) from the Corporate Reception entrance.
- There is level access to reception from the entrance.
- The reception desk is medium.
- The desk has a lowered section.
- The lighting levels are bright.
- There is a hearing assistance system.
- The type of system is a portable loop.
- Staff are trained to use system.
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Comments
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- To the left of the reception desk are the security barriers.
- The barriers are operated by security fob or by reception staff.
- There is one 90cm wide barrier.
- Standard barriers are 59cm wide.
- The foyer has fixed bench and sofa-style seating, without armrests.
Inside Access
- There is level access to the service.
- There is a hearing assistance system.
- The hearing system is available only on request.
- The system is a portable loop.
- Staff are trained to use the system.
- This venue does not play background music.
- Motorised scooters are allowed in public parts of the venue.
- The lighting levels are varied.
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Comments
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- The staff offices are mainly open plan with informal meeting and refreshment areas.
- There are 30 private meeting rooms in a range of sizes from 4 - 20 person capacity on Level 1.
- The rooms have interactive whiteboards and portable hearing loops available.
- It is intended that these rooms will be available to hire by the public.
- There are internal routes for staff from these areas to the main atrium in Access Croydon and to the Community Space.
Other Floors
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Steps
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- The floors which are accessible by stairs are G - 12.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are deep.
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are medium.
Lift (Main Lifts)
- There is a lift for public use.
- The lift is located to the left, after the security barriers.
- The lift is a standard lift.
- The floors which are accessible by this lift are B - 12.
- The lift is 20m (21yd 2ft) from the Corporate Reception entrance.
- The clear door width is 110cm (3ft 7in).
- The dimensions of the lift are 185cm x 155cm (6ft 1in x 5ft 1in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within reach for a wheelchair user.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is medium.
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Comments
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- There are four lifts in this area, plus two glass lifts overlooking the atrium opposite.
- There are two further lifts in the annex on the opposite side of the the building.
- These serve as an internal link to the Community Space and to the staff-only entrance next to the Community Space entrance.
Lift (Atrium Lift)
- There is a lift for public use.
- The lift is located to the right after the security barriers.
- The lift is a standard lift.
- The floors which are accessible by this lift are G - 12.
- The lift is 20m (21yd 2ft) from the Corporate Reception entrance.
- The clear door width is 110cm (3ft 7in).
- The dimensions of the lift are 145cm x 185cm (4ft 9in x 6ft 1in).
- There are not separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within reach for a wheelchair user.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is bright.
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Comments
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- There are two identical lifts in this area.
Changing Places
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Location and access
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- The facility is located to the rear right of the atrium area.
- There is level access to the facility.
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Dimensions and features
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- You do need a key for the facility.
- It is a radar key.
- The key can be obtained from staff.
- The dimensions of the facility are 280cm x 500cm (9ft 2in x 16ft 5in).
- The facility changing bench height is adjustable.
- The facility changing bench is free standing.
- The length of the facility changing bench is 180cm (5ft 11in).
- The facility hoist is powered overhead.
- The overhead hoist covers all areas in cubicle.
- The sling is attached to the hoist by hook and loop.
- The facility toilet is peninsular.
- The transfer space on the left as you face the toilet is 390cm (12ft 10in).
- The transfer space on the right as you face the toilet is 80cm (2ft 7in).
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall mounted grab rails are on both sides.
- Drop down rails are provided for the toilet.
- As you face the toilet the drop down rail(s) is/are on both sides.
- The type of wash basin is adjustable.
- Wall mounted grab rails are not available at the wash basin.
- Disposal facilities are available.
- A privacy screen is available.
- Wide tear off paper roll is available.
- The facility has a non-slip floor.
- A functioning emergency alarm is available.
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Comments
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- Staff are available to provide instruction in the use of the equipment.
- Users must provide their own sling for the hoist.
- The facility can be reached from the Corporate Reception foyer via an internal staff access door which links to the Access Croydon atrium area.
Accessible Toilet
- There are accessible toilets within this venue designated for public use.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- The accessible toilet is 15m (16yd 1ft) from the reception.
- The accessible toilet is located in the lift lobby area. On the upper floors, the accessible toilets are 8m from the lifts.
- There is level access to the accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 100cm (3ft 3in).
- The door weight is heavy.
- The dimensions of the accessible toilet are 152cm x 222cm (4ft 12in x 7ft 3in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 85cm (2ft 9in).
- There is a dropdown rail on the transfer side.
- There is not a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is a functional emergency alarm available.
- It is not a push button style of alarm.
- Disposal facilities are available in the cubicle.
- There is a coat hook.
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Position of Fixtures
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- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There are mirrors.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is a towel dispenser.
- The towel dispenser can be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a sink.
- The sink can be reached from seated on the toilet.
- The sink is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the grab rails and wall is good.
- The contrast between the drop down rails and wall is good.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
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Comments
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- There are similar accessible toilets in this location on every floor.
- The toilets on the ground floor and all the even-number floors have the transfer space to the left.
- The toilets on the odd-number floors have the transfer space to the right.
- There are further accessible toilets on the opposite side of the building on level 1.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilets are located in the lift lobby area on every floor.
- The female and male toilets are 8m (8yd 2ft) from the lift.
- Inside the venue, there is level access to the female and male toilet.
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Baby Change Facilities
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- Baby change facilities are not located within the venue.
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Comments
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- There are baby change facilities within Access Croydon.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A member of staff trained in BSL skills is not generally on duty.
- This service can be requested.
- Staff are Text Relay aware.
- Home visits / services are available.
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Comments
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- Staff will visit clients at home, where appropriate.