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Croydon Sports Arena

Albert Road, South Norwood, Croydon, SE25 4QL

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Access Guide

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Introduction

  • Services / facilities within the grounds include an eight-lane all weather 400m running track and a floodlit senior football pitch.
  • Comments View
    • Croydon Arena is also used by Wheel for Wellbeing/Cycling on Referral. This project encourages and enables cycling using tricycles and other purpose built bicycles. These are particularly suitable for people with disabilities and special needs.
    • Between August and May the Arena is home to Croydon FC who play their league cup, and youth games here. The Arena is also home to the Croydon Harriers Athletics Club, who train all year round. The Harriers home fixtures are from May to August.

Opening Times

  • Monday 09:00 - 16:00.
  • Tuesday 14:00 - 21:00.
  • Wednesday 09:00 - 16:00.
  • Thursday 09:00 - 21:00.
  • Friday 09:00 - 14:00.
  • Saturday Closed.
  • Sunday Closed.

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is West Croydon.
  • There is a tram stop within 150m (164yds) of the venue.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located at the front of the venue.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 4 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 370cm x 480cm (12ft 2in x 15ft 9in).
    • The nearest Blue Badge bay is 37m (40yd 1ft) from the reception entrance.
    • The furthest Blue Badge bay is 54m (59yd 2in) from the reception entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is tarmac.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Drop off Point View
    • There is not a designated drop off point.

Outside Access (Reception Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the venue.
    • There is ramped/sloped access at this entrance.
    • The main door(s) open(s) automatically (away from you).
    • The door(s) is/are single width.
    • The width of the door opening is 120cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Ramp/Slope View
    • The ramp/slope is located leading up to the entrance.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
    • There is not a/are not handrail(s) at the ramp.

Reception

  • The desk/counter is 3m (3yd 10in) from the reception entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is low (76cm or lower).
  • The lighting levels are bright.
  • There is not a hearing assistance system.
  • Comments View
    • The single turnstile is 38cm wide and the accessible barrier is 94cm wide.

Arena Entrance - Turnstiles

  • The turnstiles are located at the front of the arena and the payment counter is 96cm high.
  • The single turnstiles are 50cm wide and the accessible barrier is 98cm wide.
  • A similar entrance is adjacent with just single turnstiles.

Level Change (Arena Entrance - Turnstiles)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located leading up to the turnstiles.
  • The ramp/slope is easy.
  • The ramp does not have handrails.

Sports Ground

  • Non-Segregated Seating View
    • Home and Away wheelchair users do not have separate seating areas.
    • Wheelchair users do not have a designated accessible seating area.
    • Wheelchair seating is located on the level tarmac area in front of the stands.
    • The view from this area is good.
    • A companion can sit beside / near you.
    • Accessible toilets are available.
    • The closest accessible toilet to the seating area is 25m (27yd 1ft).
    • The accessible toilet is located in the public toilet block.
    • There is not an audio description service.
  • Away Support Seating View
    • There are several level areas of tarmac around the athletics track for mobilty impaired spectators to view the arena.

Outside Access (Changing Rooms Entrance)

  • This information is for the entrance located at the front of the stands.
  • There is not level access into the venue.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is / are single (with a locked extension leaf).
  • The door(s) is / are heavy.
  • The width of the door opening is 91cm (2ft 12in).

Standard Changing Room (Female or Home team)

  • There is a/are standard changing room(s) available.
  • The standard changing room(s) is/are approximately 76m (83yd 4in) from the arena entrance - turnstiles.
  • The standard changing room(s) is/are approximately 71m (77yd 1ft) from the reception desk.
  • The standard changing room(s) is/are approximately 18m (19yd 2ft) from the athletics track.
  • The standard changing room(s) surveyed is/are located under the stands.
  • There is not level access to the standard changing room(s).
  • Shower facilities are available within the changing room(s).
  • There is level access to the shower facilities.

Level Change (Changing Rooms Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located leading up to the facilities.
  • The ramp/slope is easy.
  • The ramp does not have handrails.

Standard Changing Room (Male or Away team)

  • There is a/are standard changing room(s) available.
  • The standard changing room(s) is/are approximately 76m (83yd 4in) from the arena entrance - turnstiles.
  • The standard changing room(s) is/are approximately 71m (77yd 1ft) from the reception desk.
  • The standard changing room(s) is/are approximately 18m (19yd 2ft) from the athletics track.
  • The standard changing room(s) surveyed is/are located within the stand.
  • There is not level access to the standard changing room(s).
  • Shower facilities are available within the changing room(s).
  • There is level access to the shower facilities.

Accessible Toilet (A)

  • There are accessible toilet facilities within this venue.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 87m (95yd 5in) from the arena entrance - turnstiles.
    • This accessible toilet is located in the public toilet block.
    • There is not level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens inwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 84cm (2ft 9in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 170cm x 184cm (5ft 7in x 6ft).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 95cm (3ft 1in).
    • There is no dropdown rail.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is not a mixer tap.
    • There is not an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are not available in the cubicle.
    • There is a/are open waste paper bin disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on the left.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 43cm (1ft 5in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 125cm (4ft 1in).
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 84cm (2ft 9in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.

Level Change (Accessible Toilets)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located to the left and right as you face the accessible toilets.
  • The ramp/slope is easy.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • The ramp does have handrails.
  • The width of the ramp/slope is 95cm (3ft 1in).

Accessible Toilet (B)

  • There are accessible toilet facilities within this venue.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 90m (98yd 1ft) from the arena entrance - turnstiles.
    • This accessible toilet is located in the public toilet block.
    • There is not level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens inwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 84cm (2ft 9in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 160cm x 290cm (5ft 3in x 9ft 6in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 108cm (3ft 7in).
    • There is no dropdown rail.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is not a mixer tap.
    • There is not an emergency alarm.
    • Disposal facilities are available in the cubicle.
    • There is a/are open waste paper bin disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on the right.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 123cm (4ft).
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 84cm (2ft 9in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.

Standard Toilet(s) (Public Toilet Block)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female Toilet(s) View
    • The female toilet facilities that were surveyed are located on the left facing the toilet block.
    • The female toilet(s) is/are approximately 85m (92yd 2ft) from the arena entrance - turnstiles.
    • Inside the venue, there is not level access to the female toilet(s).
    • Lighting levels are medium.
  • Access to Standard Male Toilet(s) View
    • The male toilet facilities that were surveyed are located on the right facing the toilet block.
    • The male toilet(s) is/are approximately 103m (112yd 1ft) from the arena entrance - turnstiles.
    • Inside the venue, there is level access to the male toilet(s).
    • Lighting levels are medium.
  • Comments View
    • Standard toilets are also in both the female and male standard changing rooms.

Level Change (Standard Female Toilets)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located in front of the entrance.
  • There is/are 1 step(s) to the area/service.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are shallow (2cm - 10cm).
  • There is not a/are not handrail(s) at the step(s).

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.