Access Guide
Introduction
- Related link Croydon Clocktower.
- Http://www.disabledgo.com/access-guide/london-borough-of-croydon/croydon-clocktower
- Related link Croydon Town Hall.
- Http://www.disabledgo.com/access-guide/london-borough-of-croydon/croydon-town-hall
Introduction
- Related link Croydon Central Library.
- Http://www.disabledgo.com/access-guide/london-borough-of-croydon/central-library
- Related link Croydon Register Office.
- Http://www.disabledgo.com/access-guide/london-borough-of-croydon/croydon-register-office
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is East Croydon.
COVID-19 Information
- This venue is temporarily closed due to Covid-19. There are plans to re-open early 2021.
Opening Hours
Parking
- The venue does not have its own car park.
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Public Car Parks.
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- There is not a car park for public use within 200m (approx).
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On Street Parking and Drop-off Details.
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- On street marked Blue Badge bays are available.
- The dimensions of the marked Blue Badge bays are 185cm x 600cm (6ft 1in x 19ft 8in).
- On street Blue Badge parking is located on Fell Road.
- Clearly signed and / or standard marked parking bays are not available.
- There is not a designated drop off point.
Outside Access (Katharine Street Entrance)
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Entrance
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- This information is for the entrance located to the front of the venue.
- There is ramped/sloped and stepped access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 160cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Ramp/Slope
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- The ramp/slope is located to the right of the entrance.
- The gradient of the ramp/slope is steep.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on both sides.
- The ramp/slope does bypass the step(s).
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Step(s)
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- The step(s) is/are located in front of the entrance, leading down from the pavement.
- There is/are 11 step(s).
- The step(s) is/are not clearly marked.
- The height of the step(s) is/are between 15cm and 18cm.
- The height of the step(s) is/are 15cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do extend horizontally beyond the first and last steps.
Outside Access (Katharine Street Entrance)
Other Floors
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Steps
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- The floors which are accessible by stairs are G, 1, 2, 3.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium height (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are bright.
Lift
- There is a lift for public use.
- The lift is located to the right as you enter.
- The lift is a standard lift.
- The floors which are accessible by this lift are (0), G, 1.
- The lift is approximately 47m (51yd 1ft) from the Katharine Street entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 90cm (2ft 11in).
- The dimensions of the lift are 100cm x 220cm (3ft 3in x 7ft 3in).
- There are not separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does not have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is medium.
Outside Access (Museum Entrance)
- This information is for the entrance located to the left after you enter, on the lower ground floor.
- There is level access into the venue.
- Level access is via lift.
- The main door(s) open(s) away from you (push).
- The door(s) is / are double.
- The door(s) is / are permanently held open.
- The width of the door opening is 160cm (5ft 3in).
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Comments
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- This entrance is located on the lower ground level.
Reception (Lower ground floor)
- The desk/counter is 4m (4yd 1ft) from the museum entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is low (76cm or lower).
- The lighting levels are adjustable.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- Staff are trained to use the system.
Inside Access
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does not play background music.
- Motorised scooters are allowed in public parts of the venue.
- The lighting levels are varied.
Museum (Lower ground floor)
- Exhibits cannot be audio described.
- Tactile signage for exhibits is not available.
- Braille signage for exhibits is not available.
- Touch tours are not available.
- Video tours are not available.
- There is not a hearing assistance system.
- There is not a wheelchair to borrow.
Accessible Toilet (First Floor)
- There are accessible toilet facilities within this venue.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 14m (15yd 11in) from the lift.
- This accessible toilet is located on the first floor of the clocktower.
- There is level access to this accessible toilet.
- This is by lift.
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Features and Dimensions
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- This is a unisex toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from a member of staff.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 85cm (2ft 9in).
- The door is heavy.
- The dimensions of the accessible toilet are 160cm x 200cm (5ft 3in x 6ft 7in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 80cm (2ft 7in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are coat hook(s).
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Position of Fixtures
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- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 45cm (1ft 6in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 120cm (3ft 11in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The contrast between the dropdown rail(s) and wall is good.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located within the accessible toilet.
Standard Toilet(s) (First Floor)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female Toilet(s)
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- The female toilets are located on the first floor of the clocktower.
- The female toilets are 14m (15yd 11in) from the lift.
- Inside the venue, there is level access to the female toilet.
- This is by lift.
- Lighting levels are medium.
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Access to Standard Male Toilet(s)
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- The male toilets are located on the first floor of the clocktower.
- The male toilets are 14m (15yd 11in) from the lift.
- Inside the venue, there is level access to the male toilet.
- This is by lift.
- Lighting levels are medium.
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Comments
View
- To access the standard toilets on the ground floor a code is needed. This is available from a member of staff.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents are available in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
- This service can be requested.