Access Guide
Location
- There is not a bus stop within 150m (164yds) of the venue.
COVID-19 Information
Opening Hours
Parking
- The venue does have its own car park.
- Parking is not free for all users.
- Parking is free for Blue Badge holders.
-
Venue Car Park
View
- The car park is located to the front of the station.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- There is/are 2 designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 400cm x 560cm (13ft 1in x 18ft 4in).
- The nearest designated bay is 2m (2yd 7in) from the Brantwood Road entrance.
- The furthest designated bay is 4m (4yd 1ft) from the Brantwood Road entrance.
- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The car park surface is tarmac.
- The patron does not have to cross a road.
- The car park does have a height restriction barrier.
- The maximum height is 200cm (6ft 7in).
-
On Street Parking and Drop-off Details.
View
- There is not a designated drop off point.
-
Comments
View
- The car park is situated in front of the Brantwood Road entrance.
Outside Access (Brantwood Road Entrance)
-
Entrance
View
- This information is for the entrance located within Brantwood Road.
- There is step-free access at this entrance.
- The main door(s) open(s) away from you (push).
- The door(s) is/are double width.
- The door(s) is/are permanently held open.
- The width of the door opening is 210cm.
Access Point (Norman Avenue)
-
Access Point
View
- This information is for the access point located off Norman Avenue.
- There is ramped/sloped access at this access point.
- This is no gate at this access point.
-
Ramp/Slope
View
- The ramp/slope is located on the path leading to the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- There is not a/are not handrail(s) at the ramp.
Reception (Ticket Office)
- The desk is 95m (103yd 2ft) from the Brantwood Road entrance.
- There is not level access to reception from the entrance.
- The reception desk is medium height (77cm - 109cm).
- The desk does not have a low (76cm or lower) section.
- The lighting levels are.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- Staff are trained to use the system.
Inside Access
- There is level access to the service.
- This venue does not play background music.
- The lighting levels are varied.
-
Comments
View
- There are help points fitted with induction loops situated on all platforms.
Level Change (Waiting Room)
- There is a ramp or slope to access this service.
- The ramp or slope is located within the waiting room on platform 3.
- The ramp or slope is easy.
- The ramp or slope is permanent.
- The ramp does have handrails.
- The handrails are on the right going up.
- The width of the ramp or slope is 110cm (3ft 7in).
Train Station
- The station is staffed.
- There is not an office to obtain help.
- There is a ticket office.
- The ticket office is located off platform 3.
- The train companies operating from within this station are Southern Railway.
- The train companies that operate within this station include:.
- Please click here for access information for Southern Railway.
- There is not a taxi rank at the station.
- Not all key concourse shops and services have level access.
- There are 2 platform(s) in the station.
- The platform(s) accessed by steps only is / are 3,4.
-
Additional Station Information
View
- Announcements on platforms are audio and visual.
- Accessible toilets are located on the platform(s).
- Accessible toilets are located on platform(s) platform 3.
- Accessible toilets are not located on the main station concourse.
- There is not a wheelchair available to borrow.
Level Change (Platform 3)
- There is a / are step(s) to access this area / service.
- The step(s) is / are located leading to the ticket office and platform 3.
- There is / are 15+ step(s) to the area / service.
- There is not tactile paving at the top and bottom of the steps.
- The step(s) is / are clearly marked.
- The step(s) is / are medium.
- The steps do have handrails.
- The handrails are on both sides.
Level Change (Platform 4)
- There is a / are step(s) to access this area / service.
- The step(s) is / are located leading to platform 4.
- There is / are 15+ step(s) to the area / service.
- There is not tactile paving at the top and bottom of the steps.
- The step(s) is / are clearly marked.
- The step(s) is / are deep.
- The steps do have handrails.
- The handrails are on both sides.
Accessible Toilet
- There are accessible toilets within this venue designated for public use.
-
Location and Access
View
- The toilet is not for the sole use of disabled people.
- There is written text and pictorial signage on or near the toilet door.
- The accessible toilet is located within the waiting room on platform 3.
- There is not level access to the accessible toilet.
-
Features and Dimensions
View
- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 78cm (2ft 7in).
- The door weight is heavy.
- The dimensions of the accessible toilet are 205cm x 290cm (6ft 9in x 9ft 6in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 100cm (3ft 3in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is sensor.
- There is a mixer tap.
- There is an emergency alarm in the cubicle.
- The emergency alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is not a coat hook.
-
Position of Fixtures
View
- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on the left.
- There is not a shelf within the accessible toilet.
- There are mirrors.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 50cm (1ft 8in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The hand dryer is 114cm (3ft 9in) high.
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a sink.
- The sink cannot be reached from seated on the toilet.
- The sink is not placed higher than 74cm (2ft 5in).
-
Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the grab rails and wall is good.
- The contrast between the drop down rails and wall is good.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
-
Baby Change Facilities
View
- Baby change facilities are located within the venue.
- Baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 88cm (2ft 11in).
-
Comments
View
- The accessible toilet also serves as a unisex standard toilet.
Standard Toilet(s)
-
Availability and Location of Standard Toilets
View
- Standard toilets are not available.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water can be provided for an assistance dog.