You are on Opening Times (Ticket Office). Skip to the next section.

Opening Times (Ticket Office)

• Monday 05:45 - 00:30.
• Tuesday 05:45 - 00:30.
• Wednesday 05:45 - 00:30.
• Thursday 05:45 - 00:30.
• Friday 05:45 - 00:30.
• Saturday 06:15 - 00:45.
• Sunday 06:40 - 00:30.

You are on Location. Skip to the next section.

Location

• There is not a bus stop within 150m (164yds) of the venue.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is not free for all users.
  • Parking is free for Blue Badge holders.
  • The car park is located to the front of the station.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • There is/are 2 designated parking bay(s) within the car park.
  • The dimensions of the designated parking bay(s) are 400cm x 560cm (13ft 1in x 18ft 4in).
  • The nearest designated bay is 2m (2yd 7in) from the Brantwood Road entrance.
  • The furthest designated bay is 4m (4yd 1ft) from the Brantwood Road entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The car park surface is tarmac.
  • The patron does not have to cross a road.
  • The car park does have a height restriction barrier.
  • The maximum height is 200cm (6ft 7in).
• Drop off Point View
  • There is not a designated drop off point.
• Comments View
  • The car park is situated in front of the Brantwood Road entrance.

You are on Outside Access (Brantwood Road Entrance). Skip to the next section.

Outside Access (Brantwood Road Entrance)

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• Entrance View
  • This information is for the entrance located within Brantwood Road.
  • There is step-free access at this entrance.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 210cm.

You are on Access Point (Norman Avenue). Skip to the next section.

Access Point (Norman Avenue)

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• Access Point View
  • This information is for the access point located off Norman Avenue.
  • There is ramped/sloped access at this access point.
  • This is no gate at this access point.
• Ramp/Slope View
  • The ramp/slope is located on the path leading to the entrance.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is not a/are not handrail(s) at the ramp.

You are on Reception (Ticket Office). Skip to the next section.

Reception (Ticket Office)

• The desk is 95m (103yd 2ft) from the Brantwood Road entrance.
• There is not level access to reception from the entrance.
• The reception desk is medium height (77cm - 109cm).
• The desk does not have a low (76cm or lower) section.
• The lighting levels are.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• Staff are trained to use the system.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service.
• This venue does not play background music.
• The lighting levels are varied.

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• Comments View
  • There are help points fitted with induction loops situated on all platforms.

You are on Level Change (Waiting Room). Skip to the next section.

Level Change (Waiting Room)

• There is a ramp or slope to access this service.
• The ramp or slope is located within the waiting room on platform 3.
• The ramp or slope is easy.
• The ramp or slope is permanent.
• The ramp does have handrails.
• The handrails are on the right going up.
• The width of the ramp or slope is 110cm (3ft 7in).

You are on Train Station. Skip to the next section.

Train Station

• The station is staffed.
• There is not an office to obtain help.
• There is a ticket office.
• The ticket office is located off platform 3.
• The train companies operating from within this station are Southern Railway.
• The train companies that operate within this station include:.
• Please click here for access information for Southern Railway.
• There is not a taxi rank at the station.
• Not all key concourse shops and services have level access.
• There are 2 platform(s) in the station.
• The platform(s) accessed by steps only is / are 3,4.

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• Additional Station Information View
  • Announcements on platforms are audio and visual.
  • Accessible toilets are located on the platform(s).
  • Accessible toilets are located on platform(s) platform 3.
  • Accessible toilets are not located on the main station concourse.
  • There is not a wheelchair available to borrow.

You are on Level Change (Platform 3). Skip to the next section.

Level Change (Platform 3)

• There is a / are step(s) to access this area / service.
• The step(s) is / are located leading to the ticket office and platform 3.
• There is / are 15+ step(s) to the area / service.
• There is not tactile paving at the top and bottom of the steps.
• The step(s) is / are clearly marked.
• The step(s) is / are medium.
• The steps do have handrails.
• The handrails are on both sides.

You are on Level Change (Platform 4). Skip to the next section.

Level Change (Platform 4)

• There is a / are step(s) to access this area / service.
• The step(s) is / are located leading to platform 4.
• There is / are 15+ step(s) to the area / service.
• There is not tactile paving at the top and bottom of the steps.
• The step(s) is / are clearly marked.
• The step(s) is / are deep.
• The steps do have handrails.
• The handrails are on both sides.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial and written text signage on or near the toilet door.
  • The accessible toilet is located within the waiting room on platform 3.
  • There is not level access to the accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 78cm (2ft 7in).
  • The door weight is heavy.
  • The dimensions of the accessible toilet are 205cm x 290cm (6ft 9in x 9ft 6in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 100cm (3ft 3in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is sensor.
  • There is a mixer tap.
  • There is an emergency alarm in the cubicle.
  • The emergency alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is not a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on the left.
  • There is not a shelf within the accessible toilet.
  • There are mirrors.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 50cm (1ft 8in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The hand dryer is 114cm (3ft 9in) high.
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a sink.
  • The sink cannot be reached from seated on the toilet.
  • The sink is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • The contrast between the internal door and wall is good.
  • The contrast between the grab rails and wall is good.
  • The contrast between the drop down rails and wall is good.
  • The contrast between the walls and floor is good.
  • The lighting levels are medium.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the accessible toilet.
  • The height of the baby change table once extended is 88cm (2ft 11in).
• Comments View
  • The accessible toilet also serves as a unisex standard toilet.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are not available.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents are not available in Braille.
• Documents are not available in large print.
• A bowl of water can be provided for an assistance dog.